--- title: "Square Appointments Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Square Appointments Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/170263/Square-Appointments/" page_type: "product" language: "en" --- # Square Appointments Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Square Appointments ## What is Square Appointments? Square Appointments is an online booking software that manages appointments, staff availability, and services in one calendar. It offers a free booking site where clients can view availability and book services with team members. The system syncs with Google Calendar to avoid double-bookings and assigns resources like rooms or stations to services. It supports single session and recurring class bookings. The platform integrates payment processing, accepting cards, digital wallets, QR codes, and payment links. Businesses can save customer cards to secure appointments, manage prepayments, and charge cancellation fees. Automated email and SMS confirmations and reminders are included, with waitlists filling cancellations. Features include AI-powered messaging, customer profiles, and form collection during booking. It connects with the Square Go marketplace for client discovery and supports selling service packages and products alongside appointments. ## What is Square Appointments used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 260 user reviews Reviews sentiment Positive 85% Neutral 12% Negative 3% Starting price $49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Medical Spa / 2026 - Appointment Reminder / 2025 - Barbershop / 2025 - Reservations / 2025 - Salon / 2025 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... - Appointment Reminder / 2026 - Appointment Scheduling / 2026 - Barbershop / 2026 - Calendar / 2026 - Fitness / 2026 - Maid Service / 2026 - Marketing Automation / 2026 - Massage Therapy / 2026 - Medical Scheduling / 2026 - Medical Spa / 2026 - Payment Processing / 2026 - Pet Grooming / 2026 - Physical Therapy / 2026 - Reservations / 2026 - Salon / 2026 - Scheduling / 2026 - Spa / 2026 - Time Clock / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Square Appointments?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://squareup.com/&name=Square Appointments) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Square Appointments 4.5 (260) VS. [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (259) Ease Of Use 4.8 (1,172) Value For Money 4.3 (208) Value For Money 4.6 (1,067) Customer Service 4.3 (199) Customer Service 4.7 (1,031) ## Square Appointments alternatives [4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (1,474)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (338)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/170263/Square-Appointments/alternatives/) ## FAQs about Square Appointments Overview ### What problems does Square Appointments solve? Square Appointments solves double-booking, phone-tag scheduling, no-show follow-up, and disconnected booking-to-payment workflows by giving clients self-service online booking, automated reminders, calendar syncing, and prepayment options in one place. Salons, therapists, photographers, studios, and solo service providers benefit most by reducing admin time and keeping staff schedules visible and organized. Answer based on 216 reviews Overview ### Which roles and teams benefit most from Square Appointments? Square Appointments is most used by small business owners, salon and spa professionals, and service-based operators who need scheduling, client management, and payments in one system. Executives and office managers use it to oversee bookings and staff calendars, while practitioners streamline appointments, reminders, checkout, and repeat customer service. Answer based on 255 reviews Overview ### What company size and industries is Square Appointments built for? Square Appointments is built primarily for small businesses, which make up 92% of reviewers, especially in health, wellness and fitness at 16%. It serves beauty salons, barbershops, nail salons, spas, tattoo studios, med spas, fitness centers, and professional services, with additional reviewer concentration in cosmetics and consumer services at 10% each. Answer based on 259 reviews Features and Usability ### What are the key features of Square Appointments? Square Appointments includes core scheduling features like online booking, appointment scheduling, calendar sync, and automated email or SMS reminders. Reviewers also highlight client management through client profiles and booking history, plus differentiating payment tools such as online payments, credit card processing, invoicing, and Square POS integration. Answer based on 182 reviews Pricing ### How much does it cost and what fees or limitations are included? Square Appointments offers a free version for solo professionals, with paid plans at $49/month for Plus and 149/month for Premium, plus online processing fees from 3.3% + 30¢ on Free and 2.9% + 30¢ on paid plans. Reviewers like the no-cost solo option, but some say multi-staff plans and processing fees can get expensive. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does Square Appointments integrate with? Square Appointments integrates with Google Calendar, Square Payments, Square Point of Sale, Square Invoices, and PayPal. It also connects to business and marketing tools such as Mailchimp, ClassPass, and BigCommerce. Official catalog data shows over 20 integrations, with Google Calendar the most consistently reviewer-confirmed connection. Answer based on 49 reviews Getting Started and Support ### What training and onboarding options does Square Appointments offer? Square Appointments provides videos for training and onboarding. Videos can support self-paced learning by showing setup steps, feature walkthroughs, and common tasks in a visual format. No other training formats are confirmed in the catalog data. Answer based on 6 reviews Getting Started and Support ### What customer support options does Square Appointments offer, and how do users rate the experience? Square Appointments offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, courteous, and quick to resolve routine issues, but others report slow follow-up, difficulty finding contact information, and unresolved problems when requests involve account limitations or feature gaps. Answer based on 45 reviews Security ### How does Square Appointments handle data security and access control? Square Appointments uses login credentials, card-on-file booking requirements, and anti-spam protections, while also letting clients receive confirmations by text without extra logins. Reviewers note important gaps: clients can remove stored cards after booking without notice, repeated sign-ins can be cumbersome, and some reported unauthorized account access and lost information. Answer based on 14 reviews ## Who uses Square Appointments? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 14,022 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Square Appointments supports all three of the features reviewers value most: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses manage bookings, keep schedules organized, and let customers reserve time online, allowing teams to reduce manual scheduling work and deliver a smoother booking experience. Appointment Management 4.5 (47) 70.21% of 47 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 4.4 (76) 77.63% of 76 reviewers that rated this feature as important or highly important It gives you the ability to let clients book, reschedule, or cancel appointments online anytime. Reviewers appreciate its convenience, ease of use, and integration with Google and Instagram, though some mention setup can be confusing and desire more customization. Mobile Access 4.6 (62) 83.87% of 62 reviewers that rated this feature as important or highly important With Square Appointments, you can manage schedules, send alerts, and update appointments from any mobile device. Reviewers appreciate being able to handle everything on the go, noting its flexibility, ease of use, and seamless experience across phones, tablets, and computers. Confirmations/Reminders 4.5 (76) 84.21% of 76 reviewers that rated this feature as important or highly important Square Appointments offers automated confirmations and reminders via text and email, helping you and your clients stay informed and reducing no-shows. Reviewers appreciate the time saved, customizable notifications, and reliability, though some mention the capability is now only available with paid plans. Client Database 4.2 (41) 75.61% of 41 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Calendar Management 4.5 (58) 70.69% of 58 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Square Appointments 133 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Profiles: Record client information and feedback - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Square Appointments offers automated confirmations and reminders via text and email, helping you and your clients stay informed and reducing no-shows. Reviewers appreciate the time saved, customizable notifications, and reliability, though some mention the capability is now only available with paid plans. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Digital Wallet Payments: Allows customers to check out with wallet payment methods that digitally store credit and debit cards - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - EMR/EHR: Create and securely store digital patient records - Event Calendar: A list of events with their respective dates - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Barbershops: Specific use for barbershops - For Medical Spas: Designed for medical spas - For Physical Therapy: Designed specifically for physical therapy practices - For Salons and Spas: Specific for use in spas and salons - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Job Management: Manage and track all job information and associated tasks - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: With Square Appointments, you can manage schedules, send alerts, and update appointments from any mobile device. Reviewers appreciate being able to handle everything on the go, noting its flexibility, ease of use, and seamless experience across phones, tablets, and computers. - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Grooming: Mobile pet grooming business that can work from different locations - Mobile Payments: Clients can submit payments via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Multiple Payment Options: Process payments via multiple modes directly through the application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - Online Booking: It gives you the ability to let clients book, reschedule, or cancel appointments online anytime. Reviewers appreciate its convenience, ease of use, and integration with Google and Instagram, though some mention setup can be confusing and desire more customization. - Online Payments: Accept and process online payment transactions - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Links: Send clickable links via text or email to collect payments from customers - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Physician Management: Track and organize physician schedules and pertinent information - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timesheet Management: Track the amount of time spent on a job or task - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.2 (258) 4.2 Based on 258 reviews ## Pricing Value for money 4.3 (208) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/170263/Square-Appointments/pricing/) Square Plus $49.00 Flat Rate,Per Month It includes: - Tap, Dip, or Swipe Processing Fee: 2.5% + 15¢ - Online Processing Fee: 2.9% + 30¢ - Everything in Square Free - Cancellation Policy and No-show Fees - Multi-staff Appointment Booking - Waitlist Square Premium $149.00 Flat Rate,Per Month It includes: - Tap, Dip, or Swipe Processing Fee: 2.4% + 15¢ - Online Processing Fee: 2.9% + 30¢ - Future Bookings Report - Service Cost Tracking - Resource Management Value for money 4.3 (208) 4.3 Based on 208 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (199) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (199) 4.3 Based on 199 reviews ## User reviews Overall rating 4.5 Based on 260 reviews Filter by rating 5(175) 4(47) 3(30) 2(1) 1(7) Mentioned topic Sorted by most recent CB Cami B. Owner Alternative Medicine ### "Reliable and Simple Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2026 Square Appointments is reliable and easy to use. The UI is also easy for all ages and demographics. It simple to use on all devices as well. Pros I found Square Appointments very easy to navigate and use. I also found it seamless for clients. I never ran into any bugs or issues with it nor did I use it with more than one provider or team member. Cons There isn’t anything that stands out that I did not like about Square Appointments. If I had to choose something it would be the lack of branding options. Alternatives considered [Arketa](https://www.capterra.com/p/212718/Arketa/) Reasons for choosing Square Appointments Arketa took 6% of each purchase, on top of their growing annual fee (no warning of). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jaela L. Team lead Financial Services ### "Square Appointments is easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 9, 2026 Pros The thing that I like most about square appointments is that it is very user friendly for both me and my clients. Cons My least favorite thing about square appointments is there is limited customization options especially when it comes to design. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FE Fatemeh E. Data Analyst Retail ### "Easy to Use and Saves Time for Booking Appoinment" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 19, 2026 Pros I liked that it was easy to use and helped me manage appointments and scheduling. The interface was simple and saved me time. Cons I didn’t like that some features felt limited, and it could take a little time to find certain settings. More customization options would make it better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Samantha B. Agent Consumer Services ### "Great tool for small businesses " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 8, 2026 Overall it is a great tool for payments as well as scheduling appointments. Square is a leader in this area. Pros There is a little but of a learning curve but I did like how easy it is to click and be directed to the appointment info. Cons I wish it didn’t abbreviate within text message reminders as that can be confusing for some users or customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VL Vanessa L. Owner Retail ### "Would be my second choice" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 April 18, 2026 My overall experience was good, but it lacked some of the features that I actually needed within the platform Pros I like that the platform was easy to use and affordable. Had most of the features that I needed to run my business. Cons What I like the least was that it didn’t have a referral program or a program for forms for the clients to fill out ahead of time Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reasons for choosing Square Appointments The platform was free and it became highly recommended by a friend Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Zameeya J. Administrator Health, Wellness and Fitness ### "Square Appointments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2026 I find my experience with Square Appointments to me efficient, accessible when necessary and beneficial to help manage all business needs. Pros I love how easy, simple and concise it is to navigate. The operative performance is user-friendly and efficient. Cons There honestly is not anything to notate here that I dislike about the Square Appointments interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Kaitlyn K. Hairstylist Cosmetics ### "Simple and user friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 12, 2026 This app was easy to use and I used it for around 8 years with no real issues or glitches. I’m grateful for how simple it is. Pros Very simple and easy to use. Straight forward an had many options. I didn’t have any formal training on it and picked up on everything very quickly. Cons I didn’t enjoy that the price continued to rise, and it felt like the value for the price did not go up equally. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Milagros G. Content creator and Social Media Manager Individual & Family Services ### "Excelent for your bussiness " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2026 I've found it to be an intuitive and reliable platform that makes really easier our schedule, clients comunication, reminders, gift card, and more Pros What i like more about square appointments so far is how simple and organize it makes the entire booking experience, both for the business and our clients. I really loves that my clients can book easily online, receive reminders while our team can manage their schedules, clients history and all this in one place Cons I really like it so much to say I have cons, but is hard for me to have a presentable booking link on instagram, i always ended w/ two differents like lnks, i dont know why. Also I would say is when having larger teams, customization options can be limites with the schedule, i would love the will continue improveving new features every day Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) I needed an app that would allow me to keep track of my salon's accounting at the same time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Scott K. Speech pathologist Health, Wellness and Fitness ### "Square is easy for beginners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2026 Square is easy to use and very fluid with its design. It was easy to see my appointments and add new patients. Pros It was easy to see and track all of my appointments. Patients get notifications and reminders of appointments and the software was easy to use. Cons There were occasional issues with the website version so I would always need to double check appointments were up to date using the phone app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Alex A. Peer support and appointment director Computer Software ### "Square appointments review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 29, 2026 Me and my wife had a really good experience with the square appointments would highly recommend it to anybody Pros My favorite thing about the software was the scheduling an appointment management. The task and project management was super helpful. Really easy the security was top the value for this software as well worth it! Cons It had a few bugs and issues to work took me a minute to figure out how everything worked once the way, the calendar set up‘s, but all around it was a super helpful tool Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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