Square

Square Payroll

4.5 / 5 418 reviews

Who Uses This Software?

Ideal for small business employers with less than 100 employees who want cloud-based payroll


Average Ratings

418 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00
  • Pricing Details
    $29 per month + $5 per month per employee paid.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Business Hours

Vendor Details

  • Square
  • squareup.com/
  • United States

About Square Payroll

Payroll has never been easier with Square Payroll. Square handles your federal and state payroll taxes including withholdings, payments, and filings. Small businesses and large companies can easily pay both hourly and salaried employees. Set your sick leave or paid time off policy for each team member, and Squares online payroll services take care of the rest. Switching providers is also simple - tell us your current provider, upload existing reports, and we take care of the rest.


Square Payroll Features

  • Bonus Management
  • Compensation Assessment
  • Compensation Calculation
  • Compensation Plan Modeling
  • Compensation Statements
  • Employee Reward Programs
  • Incentive Programs
  • Organizational Charting
  • Salary Planning
  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Square Payroll Reviews Recently Reviewed!


Customers Using Payroll

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is wonderful for a convenient coffee shop or food run. It is easy to use and saves space for companies and restaurants on the counters. I also really enjoy this project because the squares are aesthetically pleasing and look next gen.

Cons: Sometimes the squares are hooked up to the tablet and the only way to use it is for the store to hand you the tablet. Some of the stores I have been to have a tablet which flips for the customer to sign etc.

full function, price-friendly

Apr 17, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This app offers a series of services, covering lot of services about marketing promotions, employee payroll, sales report and the customer management. I like its convenience of operating the whole store and simplify the management procedures via only set up some services. I can directly contact customer via the loyalty program and quickly gain some feedback for better improvement for the product and service. Additionally, it offers some beautiful design templates for the e-gift card, which save some cost in printing out paper gift card and design fee.

Cons: The customer service is just OK because sometimes it didn't email you back in time. Square mostly will lead you to the community to see how your problem can be fixed. It did waste some time to find a related correct way to fix the problem or get an answer for the question.

Overall: Save a lot of time and figure out a lot of things via this one platform. Can check the sales and manage the customer anytime via one device.

Square payroll beat out the competition for my small business!

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use and incorporate especially if you are using the Square POS. Time clock, employee management, taxes, workers comp can all be handled at once. NO astronomical fees! Saves so much time on payroll processing. Love it!

Cons: There isn't anything I can think of that I do not like. I switched from a major payroll firm and never plan on leaving Square. They really are looking after the small business!

Overall: More time to work other aspects of my small business. No more spending hours on payroll!

Simple payroll for a small staff

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: The set up was super easy and customer service was great. I had no issues setting up and I had someone walk you through each step and it was really helpful.

Cons: Although he only is this payroll for a short amount of time, I found no fault with it whatsoever and would absolutely go back and use it again.

Capterra-loader

Great product, gets the job done in a nice minimalistic way, but the UI could use some work.

Apr 04, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It does everything it's supposed to do. I use it to pay my contractors and it does a great job with communicating with them. Also, the pricing is great and I really feel like I'm getting my money's worth.

Cons: The user interface isn't very intuitive and it's missing a key feature of a dashboard where I can see how much I'm paying each contractor. I currently have to click on each individual contractor for that information so it makes it hard for me to compare them. Overall I know that all the information I need is there, though sometimes I have to click around to find it.

Quick and easy

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This service makes payroll a breeze! It calculates and deducts taxes with the click of a button.

Cons: None

Basic option for payroll for straightforward businesses with standard hours

Mar 19, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: The interface is clear and Square does a lot of the calculations for you. Great option for simplistic companies with a relatively low amount of employees and regular payroll situations

Cons: Did not seem to have some of the more complex functions that were needed across several unique situations I dealt with. Did not integrate with everything we were using.

Most of the time no issues. But when there is a problem, Square is VERY heard to deal with.

Mar 17, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to use once you get used to it. Square does very little to help new people get used to the process.

Cons: When there is a problem, you need to call and when you do you may or may not get correct information. Like calling the IRS, 10 people will give you 10 different answers and swear they are the correct ones.

Best for small business with low expense

Mar 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very nice to track hours and correct errors. It can be used along side square POS and scheduling to maintain a small business.

Cons: I wonder how easily it is access to chance time differences. I had a few issues with day light savings times and over night employees.

Capterra-loader

I' used square payroll for a short time to link with my When I'Work scheduling software.

Mar 07, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: I' liked that it linked up to the system I am already using regularly for my point of sale system.

Cons: It was very difficult to get it to link up with a when I' work. I' had to contact support several times

Very reasonable. Has gotten better and better with time by adding additional features.

Feb 08, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Affordability, ease of use and also the employee clock in/out feature. Having all the information available on-line. Being able to check the Square app and see who is clocked in and how many hours total worked.

Cons: Some features seem to have bugs? Have to play around, go out of feature and go back in for things to work correctly. Ran into a couple of issues that the help feature didn't answer and one time tech support with payroll experience wasn't available. Biggest issue is that I'm not given enough time to review and run payroll - if I don't get in by Monday night, my employees will not receive their direct deposit by Friday - and holidays are worse! Not necessarily a software issue but I believe you should know, I have used several other companies throughout the years and always had a few days to process and get checks in time.

Keep it simple

Feb 02, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Again they are brand new in payroll- more will be revealed.

Pros: On pro side they keep it simple! Perfect for small business.

Cons: Price! After years of ADP - being nickel & dimed for every teeny-tiny service- it is delightful to decrease these costs. Very new. Very limited options. They are new to the game of payroll so expect limited options and functionality.

Calculates payroll taxes incorrectly for charitable non profits

Jan 19, 2018
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: Square is not setup to hancle 501 (c) 3 payroll. They should make this disclaimer

Pros: It's cheap. The feature where employees and contractors can enter their own bank and withholding information is good. That's about it.

Cons: Will not exempt charitable organizations from FUTA and local taxes that, by law, they don't have to pay. Customer support isn't that great. Square is new to the payroll business and it shows.

Great way to get paid

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It simplifies payroll like never before at a great price. It makes life easy and everyone gets paid on time every time!

Easy to use.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This product is easy to use and affordable. Customer service reps are friendly and helpful with quick response time.

Cons: It would be nice if employees could check their hours clocked prior to payday. Everything else is great.

Really enjoy Square Payroll!

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how employees can set up direct deposit OR have a manual check, along with Square withholding the taxes and telling me exactly how much has to written in the check.

Very easy to manage employees, adjust hourly rate, overtime, timecards and off-cycle payments.

Cons: Wish there was a way to bulk add employee timecards. For example, if an employee works 5 days a week from home (I know of Homebase, but from a manual perspective) and the same hours every day. I currently have to submit 5 timecards, instead of one batch one.

Employees ask about seeing a breakdown of their hours inside of a pay period.

Excellent product and excellent customer service

Jan 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use product, easy to set up, excellent customer service provided by Square Payroll team and were willing to answer all our Square Payroll questions.

Cons: Additional feature for direct Timecard entry without using the Point of Sale app would be good too. Haven't come across any other cons with the software at the moment.

Overall: Saved us a lot of time in setting up Payroll.

User Friendly- Easy upstart

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: Data Tracking on Sales: daily, weekly, etc.
User friendly iPhone application make tracking sales easy when I am off site.

Cons: My cost/fee per dollar is getting very expense on my current arrangement as we're a pretty high volume cafe.

Excellent

Dec 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the loan I got and I like the easy way it's being paid back.

Cons: About 50% of the time the reader does not work, whether I use the wireless or the wired, and whether I use my iphone 8 or iPhone 5.

All good and straightforward with the exception of the dashboard and having visibility over payments

Dec 28, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to set up and use. Simple payroll processing and easy to make payroll entries and adjustments. It's great to have payroll integrated with the payment processing software.

Cons: Dashboard and being able to easily understand payment and return filing history. This definitely needs more attention.

easy to use but offers little in the way of tracking

Dec 26, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: easy to implement and the cost /payment as well as funding is seamless. I would recommend for small business users

Cons: no tracking of Holiday time off, paid time off, unpaid time off, sick leave
Bonus is difficult to add. CANNOT do a payroll run for end of year bonus

The software is very user friendly to use. I like that you can work on any devices from anywhere

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that the software is a one time shop where everything is in one spot . If their is something you do not understand , the 1800 help line is great

Cons: What I like least is the time zone. sometimes the time zone does not auto correct when you manually enter the time

Square payroll was easy to set up and learn.

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the capability to track employees¿ time. I like that it is intefpgrated into the Square POS system.

Cons: Reminders to do payroll don't give much leeway. So earlier reminders would be better, or multiple reminders.

Has been very easy to use overall

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very simple interface, I appreciate that all of the prompts are located in the top bar like Im accustomed to using on the rest of the site.

Cons: So far I havent come across any issues other than my automatic payroll stopped and I cant figure out why. Will call customer service to get sorted but had to run it manually. OTherwise has worked seamlessly

We have had nothing but an excellent experience with Square Payroll. Would highly recommend.

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very simple and easy to understand. And customer support is superior. Always able to get the answers I need.

Overall: Ease and gives me the time to concentrate on other areas of our business.

ease to use, all in one, responsive

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Most of my small business POS and payroll tasks can be handled with this one system.
There is a lot of flexibility to match the system to my business specific categories, product lines, items and variations.

Cons: Lack of automating conversion of information from this to quickbooks. Returns/exchanges
Library organization limitations - you put what is a priority to you at the top instead of what is a proirity to me.
Square Gift cards are too expensive to use.

Capterra-loader

Nice online way to manage payroll

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the simplicity of it. Also like that I can do direct deposit or check. The customer service answers phone pretty quick as well, and they are pretty nice people to deal with.

Cons: If you are brand new to payroll, it doesn't give you enough information to correctly get everything setup. (i.e. I didn't realize I had to also setup with dept of revenue). Also confusing trying to figure out how the square system works on conjunction with dept of revenue.

Great.

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user-friendly, easy to navigate everything is easy to find on the main page. The customer service that comes with it is what has me sold.

Overall: keep taxes on check.

Square has helped to make starting my own business easier.

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the way all of my reports are in the same place figured for me. At the end of each month, all I have to do is click a button and the report is ready for review.

Cons: I can't really say that I dislike anything. The only thing that's not done for me is the tracking of my expenses.

The online dashboard has been great. We've used it with great ease.

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We can mostly just comment regarding the payroll side of the software since that's what we mostly use the dashboard for. We like that the dashboard is well put together.

Cons: What we'd like to see is if there's an option to give somebody a raise starting a specific date rather than calculating what their "extras" and just inputting it as a bonus. Also maybe some type of multiple hourly rate per person.

Payroll has been streamlined and simple for a small business owner like me

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use - the fact that I have a preloaded payroll entry that I just need to loop through once a pay period and I get the email reminders makes life simple for me

I love square Payroll, its simple and easy to use, and customer service is wonderful!

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how simple it is and how if you have any questions they have a support team to help. I really enjoy using this product and it has helped my business grow!

Cons: I do not like the fact I cannot put in my employees mileage and pay for that. They have things such as that they need to add to the software.

Overall: I get to do my own payroll it saves me and my business a lot of unnecessary expenses.

Super easy to use

Dec 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is not confusing. Everything is spelled out for you. I was a beginner with processing payroll and Square made it super easy.

Cons: Backtracking for previous days timecards. The date doesnt adjust automatically, so if you dont catch it, it can mess hours up.

Capterra-loader

Quick but frustrating

Dec 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is simple to use. I am able to see at a glance the basics of my labor cost. I am thankful that it offers easy ways for staff to set up direct deposit and get access to their information as needed.

Cons: There have been issues that I needed resolved but it didn't feel that the staff were knowledgeable of the software and how to fix it.

I have satisfied with my experience with Square Payroll for Independent Contractors.

Dec 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support

Pros: I like how easy and reliable it was to set up direct deposit for our contractors. Even if direct deposit was not available, we were still able to print checks directly from Square Payroll instead of waiting for checks to arrive from ADP. I am looking into Square for Employees versus ADP services.

Cons: The speed of direct deposit is slow and takes about 5 business days. I had to record payroll in the beginning of the week (Monday) through Square for contractors to receive their money at the end of the week (Friday). ADP on the other hand can record payroll in the middle of the week (Wednesday) and direct deposit will be received at the start of Friday.

Square Payroll has been a perfect fit for my small company.

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That I always have a person to contact (through phone or email) if I have any questions. Payroll was easy to set up.

Cons: That the Square Payroll interface is combined with Square Point of Sale. My business does not process transactions using Square, but I am always challenged with a request to link in bank account information when I access the dashboard.

Overall: Lower cost and good customer support.

Awesome! Square simplifies so much of our business from clocking in to tracking sales.

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use everything. It's all in one place and so convenient to use and access. I can track sales from the previous year to help with scheduling staff, ordering needed supplies and planning production. Payroll is a breeze.

Cons: The only thing I would like to see improved is holding a credit card number if the customer happens to leave with the card before we close the sale.

Overall: The old saying "time is money" definitely describes my experience using Square. With the demands of owning a business any time saving measures that you can add or utilize all add up at the end of the day.

Easy to use and learn.

Dec 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software program is user friendly and easy to learn and use. It did not take me long to learn its different features. I am waiting to see the marketing options.

Cons: There are still some features that needs to be added, like the flexibility on the square payroll. Also I would like to have my sale be deposited to my bank account on the next day however the square charges additional fee for doing so.

Overall: Saving time on processing the sale and calculating the taxes. It is useful when I see which of my items are soled more than the other and when, that way I can improve my menu.

Square payroll saves me time and money.

Dec 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's quick and cheap! I'll be adding contractors next year, as well as another staff member. My monthly cost will be less than 1/2 what other vendors charge.

Cons: Since you're forcing me to come up with something: The timekeeping doesn't seem as well integrated as it could be.

Overall: I saved time and money.

Capterra-loader

I like the simplicity of paying my employee in a flash, as well as knowing the reporting is handled.

Dec 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Email reminders each week to execute payroll. Speed and simplicity when time is tight, as well as more in-depth reports are available to assist with business planning.

It was so easy to use.

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mostly, just the convenience of having everything deducted for the employees and direct deposit for them.

Overall: Ease of paying employees.

An overall good experience.

Dec 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It really is a pretty simple program. I like that I can look up one or all employees. I like that it calculates the hours and wages as I am logging them in. it's a solid labor tracker.

Cons: When I fill in a time card it seems to have a problem with 1:15. It keeps wanting to say 11:50. Also, I track hours manually and then add them all in at once. Doing this, I am required to add breaks by doing to sets of time punches for one day. This takes a while. So, it would be easier to have it available in the same card. For the most part, it's a great program.

Easy to use and good customer service.

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tracks not only time cards, but also tax calculations, and tax filings. Like that fact that it generates W2s and 1099s for employess.

Overall: Time card tracking, tax caculations, tax filings, and w2 generations

Square payroll saves me so much time, I'm so happy I made the switch!

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having time cards and payroll on line is a time and frustration saver. No more trying to read employees' handwriting and figuring out hours to the minute. With Square payroll time cards my team just clocks in and out, Square figures all hours for me. Now I can run payroll with a click of the button.

Cons: The only negative I see is that they pull the money out of my account 5 days before payroll and for my small business it is not always practical.

Overall: The simplicity of the platform saves me much time and energy. As I small business owner I wear most of the hats in my company; Square payroll takes one thing off of my plate.

Square was very very helpful getting me set up and making sure all loose ends were tied up.

Dec 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I enjoy that it is easy to login and see all my employees data. Entering the payroll information very easy. It is easy to submit the payroll.

Cons: It doesn't print pay stubs automatically. Some employees have asked for pay stubs and wish that they were included each time.

Great experience

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how user friendly the software is and it is easy to navigate. I use the payroll and credit card processing. Never had any issues.

Easy to use and convenience

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Convenience and ease of use. I do like payroll processing since it is priced competitively and it automatically direct deposits to employees checking accounts and also automatically deducts taxes that are due to IRS and state taxes

Cons: Square charges more than other credit card processors, so we are considering changing. Customer support is good once you get a hold of them, but sometimes you can't get a hold of someone that day or right away or holding for awhile.

The Square POS has really facilitated our process. We are very happy with it.

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Love the sales comparisons from week to week. Also, love the payroll application that comes with it; it uncomplicated the process having the time cards available under the same program. The Square POS is also seamless to use, just wish I had bought the latest POS.

Cons: There has been several times where the POS just stops working and no one can figure out why. Sometimes is an apple update that totally shuts the POS down. The thing is, it does not notify you so it makes it difficult to trouble shoot

Overall: I really uncomplicated the administration aspect of running a business which allow us to focus on the operations side of the house!

I have done business with many other payroll companies and this is by far the easiest to process .`

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use, quick connection to services, reply's back when help is needed was quick, explanation of what is being processed, quick entry each week

Cons: When the system update a few months back I didn't realize if inputting payroll after a certain date id have to back date. Few things changed without warning.

Overall my experience has been great. I had two problems that were resolved but took too long.

Dec 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is very easy to use and everything I need can be done online 24 hrs a day. After a very short learning curve, I'm set up and the cost is perfect for my size company.

Cons: Occasionally I find the interface less intuitive than I'd like. But once setup, those issues disappear.

Overall: The software is simple, easy to set up, and very cost effective.

Wonderful!

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software has been so easy for me (old person!) to navigate! It even keeps me from making a mistake!

Very easy to use

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The software is very user friendly and the price is great! It's a perfect solution for businesses that have simple payroll functions. Plus, it makes tax reporting and paying your employees easy.

Cons: Would change the timecards to view multiple days at once throughout the pay period instead of day by day for each employee. Also, a mileage reimbursement function needs to be added as it currently does not have this feature.

Overall: Making tax reporting easy!

Works great. Would like to see the date ranges picked carry over to all screens....

Dec 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ease of transferring time cards to payroll. I like the ease of searching each employees hours for the week to verify they clocked in/out properly.

Cons: Needs an easier feature for tips. I divide CC tips hourly between my employees. Seems there should be an option to transfer tips over to payroll so I don't have to break them up individually and I put each employees tips...

Worked great once we got the account set up

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ease in processing the weekly payroll, and the email and text message reminder is very helpful. Keeps me on track in getting payroll processed timely.

Cons: Setting up the account was a little difficult. Seemed every time we complete a step and thought we were done, we received another email asking for new and additional information.

Overall: We use Square as our POS and for processing payroll. Also, the on phone support is always very helpful.

square payroll so far is the best Tool for Small business or even Self employee tool very easy !!

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy ! simple and delicate so people always feel tecnologí of tge pay pal and card reader is the best

Cons: somtime the internet on my shop gets very slow so i get this slow charging problem but is ok is not the software fault

Overall: Capital, customer happy payment right o way is not spence tool

The POS system is easy to use, fairly simple to set up, and does not cost that much.

Dec 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: It's ease of use. I do not have anything else to say regarding this topic, it's just easy to use and easy to teach.

Cons: The only thing I do not like about this software is that the reports for cash drawers are limited. If I want to see my totals for pay-outs throughout a month, I have to click on each individual cash drawer, which is time consuming and annoying. It makes it challenging for me to track cash transactions, especially when it is automatically synced to quickbooks. The cash drawer reports are not synced to quickbooks.

I love square payroll. Easy to use and affordable.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Pros: Simple to use. Affordable. New hire paperwork is so simple to send and Square filles everything for me.

Cons: I wish you could give your hourly employees a bonus amount in even dollars in addition to their hourly pay.

Extremely easy to use. The team has gone out of their way to ensure we are taken care of.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use. It took me so little time to get going, and the setup process - which would have been challenging on other platforms was very streamlined for us.

Cons: We wish this would integrate with our HRIS of choice, BambooHR. Our bookkeeper wishes that it was easier at a glance to see the breakdown of withholdings per user.

Overall: Peace of mind. Quick setup. Ease of use.

great software

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is very user friendlly. Love being able to do electronic time cards. Processing payroll take very little time of my day

Cons: i wish it didnt take four days to do the bank direct deposit. If it was two days it would be alot better.

Overall: Payroll Service was awsome. Hope in the future the direct deposit can be done a little quicker. credit card processes work great

Great way to get going with payroll!

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Square Payroll made it easy for someone starting a new business who has never done anything remotely HR related to figure out payroll and get things going. It's easy to use, takes care of all kinds of onboarding stuff, and does taxes seamlessly.

Cons: Support could be a little better. The one time I did have something to figure out, I kept getting bounced around between different people and had huge waits in between. It ended up taking nearly 48 hours to get a simple question answered.

Love the interface, Easy to Use, Quick and Easy, Wish it was less money.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I really like how easy it is to use. I can pay employees and contractors very quickly. And I can see very quickly what invoices are outstanding.

Cons: I wish it was less expensive. And there was more features in the mobile app. Hoping the mobile app and web app mirror each other one day.

It Works great

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: easy to use I like the idea that all the taxes are paid and I don't have to worry about filing forms

Cons: I have had trouble doing payroll when the system thinks it is not time to run payroll I need to do a few paychecks before year end

Overall: It's great

Capterra-loader

Gets the job done.

Dec 11, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It's mostly one-stop shopping (so to speak) for all the things I need to do for my business and Payroll is fairly simple to use, ensuring my contractors get paid quickly and easily.

Cons: 1. The interface isn't 100% intuitive (links don't lead you to where you think they will, etc).
2. I have to use it in conjunction with my scheduling service instead of it all being right here within Square. (We use Homebase - which does sync with Square for timesheets, which we like.)
3. For contractors, there's several more set up steps than we'd think there would be.

Overall: It makes payroll easier.

Perfect for a sole practitioner

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The product is easy to use and offers all the payroll options I need. I particularly like the ability to turn payroll in automatically. I recently went on vacation and was concerned about how I would make sure my assistant was paid while I was away. I was able to submit payroll automatically and had no problems what so ever.

Overall: I'm thrilled someone besides me has to deal with my part time employee's taxes, withholding, etc. I don't have to worry about how much to take out, or where it goes once taken from their pay.

Anytime I've had a question I have been able to get a live person on the phone to assist. Very helpful and professional.

I really like the organized and easy to navigate online pages. The customer service is fantastic!

Dec 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The pages are clear and organized. The website is easy to navigate. The website is quick and efficient.

Cons: Sometimes I get confused as were to find what I am looking for or how to locate what I need, but I think that is user issues!

I have loved using Square payroll over the last year. It's simple and user friendly

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that it is simple to use and set up. Setting up took very little time and I love that I can integrate my worker's comp using AP Intego. Customer service has been great when I've needed help.

Cons: I don't like that there is no option for paying independent contractors. I also had to individually call in about some importing issues during the first few times I ran payroll.

Easy to use and very cost efficient.

Dec 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The price is very reasonable, and it is very easy to use. Employees are able to access their info without bothering me.

Cons: Customer service is not always easy to get through to. A lot of times it pushes you to ask the community, even when you request a live person. Eventually, you do get through.

Love Square Payroll

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love most that everything is connected with square. I set up timecards through the iPad and with just one click they import into payroll so it makes less work for me.

Cons: I wish it calculated tips for you! That would be best if you could say "hourly shared" tips and choose that as an option and it calculates and distributes for you. This is the only time consuming part about it and that I have to manually do, that I don't like.

We have used Square payroll for two months.

Dec 11, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The integration of time cards with payroll, direct deposit option for employees, separate accounts with instant access to pay stubs and tax information

Cons: Transferring former employees into payroll has been bug ridden and difficult, not being able to use automatic payroll with salaried employees is a major inconvenience

Overall: Ease of use

Convenient

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use! Just plug it into the phone and swipe! The customers love being able to swipe any card they choose!

Cons: unable to customize receipts the way I'd like. I need to be able to customize receipts to each client I have and it does not look clean on the print out when i have to write it in the "notes" section

Overall: able to accept credit cards to my business

Easy Transition!

Dec 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the integration of the employee time clock with the Square app, and the ease of importing this data into payroll. The process is quick, and the learning curve to switch from a former payroll solution to this one was not very steep at all.

Overall: We have only run 2 payrolls at this point, and have so far loved it. Setup was at first a little confusing only because Square's directions were not in depth-specific for each state, as each state has different requirements, but issue was soon resolved with Square's email customer support.

We're long time square customers and recommend it whole heartedly.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The software is super simple to use. It is cost-effective and The reliability has proven to be great.

Cons: A few features I'd like to have that aren't there but I suspect they'll be added in time as it is frequently updated.

Overall: Cost saving

Good experience- easy to use.

Dec 11, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to follow protocol and able to do quarterly payments instead of having to do mandatory monthly payroll. Staff had been easy to contact and helpful.

Overall: Ease of use and flexibility with payroll.

Capterra-loader

Square Payroll is perfect for our small business

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like the auto reminders of when payroll is due, the auto tax filing, the ease of setup and the helpful customer service. We only employ 3-4 part time workers so square payroll is very easy and convenient for our small business. It eliminates the need for a third party payroll accountant and I find that very helpful for adjusting hours, bringing on new hires. Nothing is lost in translation when all the hours are imported from Square Time Cards to Payroll.

Cons: The only issues I have had so far, is that some of our employees work two different jobs and get paid at two different wages. I have not been able to find a good solution for this issue yet.

Overall: Love the ease of use between the Timecards and Payroll. Filing taxes are a huge plus.

This is easy to set up and to use. Thank you!

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The ease of use and the cost is the best for a small company like mine. With only 2 checks to write on a weekly basis, this program is easy and affordable!

Cons: It took a few minutes to figure out the input differences between independent contractors and employees but, managed within a short time. In addition, the directions for transferring previous payroll into the software program in order to create the 1099 at year end took a bit.

Overall: Ease and cost effectiveness is important.

Very Convenient

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is great to be able to apply payroll through the square system and overall sales have increased once we switched over to the square system.

Cons: Sometimes its not easy to apply edits on the spot. Or it would be nice to change units on the fly instead of going into the backend of the system.

Pretty positive so far. We'll be switching over our other business to Square Payroll in January

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use with employee integration, timecards and tax payments. Integrated Workers Comp with AP Intego is nice too. I love how you can run reports to compare with sales.

Cons: The fact that we pay for employee management AND payroll. They should be integrated for the price of Payroll.

Overall: Ease of payroll and POS in one place.

Overall very good and easy to use. I like it better than Quickbooks Payroll.

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: For the most part square payroll is easy to use and takes care of all the tax forms and payments.
I also like that I'm not constantly having to update software. And the price is reasonable.

Cons: I do not like that I cannot call and talk to a person EVER. I have had a few small issues that were resolved but I really just wanted to call instead of trying to explain it all by email. No matter what they won't call you back.

I could not ask for better customer service. Always fast and efficient!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Incredibly easy to use. The software also has great tracking features that allows me to monitor my employees.

Worry Free

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It takes only a few minutes to run payroll. Square then takes care of the rest of the payments which makes it worry free.

Cons: I was confused with the pricing of it. I always get charged more a month. Emailed square and the person on the other side made it more confusing.

I like the software but I need much more training on it.

Dec 11, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use when given support. Was fast to set up to make payroll but needed more support in overall set up. I can pay people...but am behind on everything else / Should have been a comprehensive set up process.

Cons: There should be onboarding. I signed up and and am way behind in updating records etc. I have it set up so i am paying people but entering in all the old data from previous payrolls for year etc...doing it right ....prob not. There needs to be an onboarding process. I am way behind now and it is stressful. There also needs to be more integration with quikbooks or instructions on how to do it and set it up. I havent been able to reconcile my books since I signed up. I am sure most business use QB and Square. I asked multiple time but my requests were not understood. making payroll is one thing and the system is good for that but business need the bookkeeping set up help too. I am struggling with this and getting further behind each week. I have looked online for help from QB and Square to no avail.

Overall: payroll

Worry free

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: After just a few clicks, payroll is on its way. After the initial set up, i only need to sign in and click a couple of buttons to send payroll. Everything else is taken care of by square. Saves so much much.

Cons: No mobile format. Would like to see an user friendly app for those of us that are on the road all the time and not in an office setting.

Overall, Square provides us the exact service we need.

Dec 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Once the software is properly integrated, Square executes our payroll efficiently, with minimum or no fuss. Customer service was helpful.

Cons: Somewhat complicated in integration. Instructions are written for people no older than 30 who have a certain level of computer literacy. The rest of us have to learn not only the intention of the instruction, but the language used.

Overall: Tax calculation and payment which is a huge benefit for those small business owners who are extremely competent in in field, but not accounting.

Square Payroll is so easy to setup & use. My staff gets paid quickly and securely!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: There are literally only three clicks and the Payroll is done & taken care of! I never thought processing staff payroll would be so quick and efficient, especially when it comes to my taxes. Square Payroll takes care of it all!

Square payroll is easy to use and affordable

Dec 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about Square Payroll is that there are additional services Square offers, e.g. Appointments, Marketing, POS processing, invoices. I also like that my employees were able to log in and provider their bank info and preferences for being paid.

Cons: What I like least about Square Payroll is when I accidentally make an error and forget to run my payroll before the due date.

Super Easy and Efficient Payroll

Dec 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, time, syncing with Square. As a business owner, we want to spend most of our time on our business and not dealing with payroll or extra unnecessary steps. Square Payroll has taken all the necessary steps out and made payroll super easy and efficient.

Cons: Nothing - only thing was we had to switch over to this service but even that they were super helpful in getting us set up.

It¿s been great! Saves me time every week.

Dec 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Just a few clicks and I'm done! Auto feature is awesome. I travel some on weekends and don't have to be tied down to my iPad, or if I forget...Square Payroll runs auto for me. Genius

Cons: Only complaint would be sometimes difficult to get customer service on phone. Fortunately, I haven't needed pass set up. I have been very pleased with Square Payroll.

Overall: Ease of use. Tax filing huge plus

I have done payroll for other companies using different software. Square Payroll is intuitive & easy

Dec 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use. Very simple logical steps to plug in and send off. Square adjusts for the taxes and deductions. I trust it to get it right.

Overall: We are able to expedite the process of payroll in a few easy steps taking pressure off of me and saving me time and frustration.

Square itself has been easy to use and mostly reliable.

Dec 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is simple and pretty easy to use. Customer service is pretty strong and helpful with the exception of the payroll department.

Cons: The fact that an apple update, in which we couldn't control if the iPad updated EVEN when we had it set to "do not automatically update," completely messed up our system for a couple weeks was very inconvenient and was a total hinderance on our business. We had to wait for that second apple update to fix the issue but in the mean time we could't print receipts, use the reader, or open the drawer. It seems that Square should have made some kind of correction or glitch fix in the mean time to help their users continue using with ease.

Also the system has gone down completely in the past, and even though you all apologize... it still puts our business at risk when we can't complete transactions, harming our customers and our reputation. We should have been compensated for all of the trouble that we faced.

For payroll, it is extremely frustrating to not be able to talk to a live person when we have questions or issues. The customer service in the payroll department is not good.

Payroll made easy

Dec 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Fast & Simple. Submits tax information to city, state and fed with 1 click. customer service was quick.

Cons: Direct deposit delay. Would like to process payroll on Tuesdays/Wednesdays and have direct deposit by Friday.

Capterra-loader

Payroll has been very easy to use.

Dec 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very straight forward and quick to start. I was nervous about getting started as a new business owner but it was very easy.

Cons: Not as easy as I would like to print a pay stub for each employee (software designed for paperless but we would like to print stub with each check.)

Overall: Ease of Mind

Limited data entry, easy to use, cost effective

Dec 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square Payroll is fully integrated with our POS and employee time card data so there is no need to move data from program to program. I just need to enter tip data and I'm done.

Overall: Time and accuracy.

Easy, great customer service, does all the work for me.

Dec 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It does everything I need it to. I just got employees for the first time. I didn't want to have to learn all the tax stuff. This does it all for me.

great service

Dec 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: easy to use. i switched from intuit pay roll to square the money value is great and i love it

Cons: there are too many features. I use only pay roll but there are too many other features, somtimes it takes a while to get technical support

Efficient and easy to use :-) Costs much less than my previous provider, Paychex. Square is awesome

Dec 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Square Payroll software has been designed in such a way no matter what you're doing it just makes sense!!

The payroll was easy and very functional to work around.

Dec 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: What I like the most about this software is the ability to set up payment for our employees. The employee money is self-deposit into their individual account.

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Square payroll has made this part of my business a cinch. Thank you!!

Dec 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Employees love the direct deposit option and they can access their paystubs online. I also love the new hire reporting and that state and federal filing included.

Cons: I don't like that I cannot leave an open punch from the dashboard when someone forgets to punch in. Not a big deal, just a slight inconvenience

Square Payroll has been a huge support to my small business model!

Dec 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I appreciate most the comfort of knowing that my taxes are accurately paid and the filings are taken care.

This is my first time running payroll, period. So, my experience is limited

Dec 09, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its pretty easy to use. One I got all the employees set up, it seems to almost run itself. I feel confident that all the proper taxes and insurance fees are being paid properly

Cons: I wish the employees got notified as soon as i import to time cards and additional wages and tips, not just as soon as the $ goes into their account. My employees need to plan for the $ coming and I think a preview of the paystub would be nice for them to receive, as soon as ive done my part...

It's pretty straightforward for us. Overall have been happy with ease to import timecards.

Dec 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The user interface is great. Makes it easy for me to get the job done quickly and get through the payroll flow easily. I also really love the reminders - running a business takes a lot, and there are a million things flying - so it's helpful to be prompted about payroll being due! Importing the timecards is also a huge time saver for my business.

Cons: I do wish the software had the ability to run employee reimbursements. We need to refund employees who covered Uber/Lyft rides, etc.