--- title: "Square Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Square Payroll the right Payroll solution for you? Explore 622 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/170266/Square-Payroll/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Square Payroll 4.7 (622) [View alternatives](https://www.capterra.com/p/170266/Square-Payroll/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Square Payroll Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews ES Emily S OwnerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “I like that staff can clock in and clock out for their shifts with Square Payroll, their tips are automatically added to their paycheck along with commission, and I receive test messages when a payroll run is about to happen so I can double check it.“ July 7, 2025 CC Carolyn Black-Coffey C Owner, PresidentConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “The transition was harder for me, as my former payroll company had a more manual system, and the formatting process was harder for me to understand than Square.“ June 10, 2025 CC Carolyn Black-Coffey C Owner, PresidentConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “Square has been immeasurably helpful with getting and keeping me organized in regard to payroll.“ June 10, 2025 JD Jammi D ownerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months. “it is a little pricey for a app compared to other payroll apps“ November 24, 2023 MS Michelle S OwnerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “I also love that they automatically withhold and remit Payroll Taxes.“ November 25, 2024 MH Matthew H general managerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “This does not matter to me, but it does not do the HR items that Paychex and ADP do. If you need a more comprehensive service, one of them might be better.“ January 26, 2023 PO Paola O HR ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “I like this payroll product as it offers amazing payroll features.“ December 16, 2024 Bb Blake b ownerRetail, 11 - 50 employeesUsed the software for: 1-2 years. “At first it was a little hard to get used too.“ May 9, 2024 ## Showing most helpful reviews Showing 1-25 of 622 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Contractor Used the software for: 1-3 years ### "Simple, Reliable Payroll That Gets the Job Done" September 24, 2026 5.0 My experience with Square Payroll has been really positive. I like that I can handle payroll and taxes without spending a ton of time on it, and the whole process feels pretty straightforward. It’s made managing payroll one less thing for me to worry . Pros I like how easy Square Payroll is to learn and use. It feels secure, gives me good value for the money, and makes payroll and employee management simple. Tax management is convenient, and having payroll records and paystubs organized in one place saves me a lot of time Cons For me, the biggest downside is that some features feel a little limited, especially as my business grows. I also wish the pricing was a bit lower, since the costs can add up over time. Review Source Verified Reviewer Owner Used the software for: 1-3 years ### "Satisfied customer" April 14, 2026 5.0 Overall, my experience with Square Payroll has been positive. It’s user-friendly, efficient, and handles payroll processing and tax filings reliably, though it lacks some advanced features found in more robust platforms. Pros Its simplicity and ease of use—especially how it automates taxes and integrates seamlessly with Square’s ecosystem Cons Limited customization and reporting capabilities, along with fewer advanced HR features compared to more comprehensive payroll platforms. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Great solution for payroll " March 30, 2026 5.0 Pros Square payroll has come a very long way. With features now like deductions, PTO tracking, time tracking, all integrated into the point of sales system— you can’t really beat the solution if you use the POS. Cons Took awhile to get to full parity to many large competitors but they eventually made it happen! Also, the customer service can be a bit lacking. Review Source MR Melissa R. Owner Used the software for: 3-5 years ### "Square Payroll" March 27, 2026 5.0 10 out of 10. I am so glad that i started using Square Payroll. It's very affordable and easy to navigate. Pros I love that Square Payroll is very affordable and easy to use. I highly recommended Square Payroll for anyone looking for a software to use for Payroll Cons I haven't had any bad experiences with Square Payroll everything works just great and very fast and secured. Review Source R Reviewer Brand management Used the software for: 1-3 years ### "Recommend to all" February 5, 2026 5.0 User friendly and keeps everything organized and very helpful in my business. Fast easy payments. Recommend to all Pros User friendly and customer support is very helpful. Overall great for processing payments quickly. Keeps everything simple Cons Nothing I dislike. It’s convenient and user friendly for all my clients and myself. Good options to use Review Source VR Verified Reviewer CEO Used the software for: 3-5 years ### "Effortless Payroll for Small Businesses" November 27, 2025 5.0 Overall, Square Payroll has been a simple, reliable solution that made managing employee and contractor payments stress-free. Pros Square Payroll makes it incredibly easy to run payroll, handle tax filings, and pay contractors with just a few clicks. Cons Some features feel a bit limited for growing businesses, and customer support response times could be improved. Review Source R Reviewer President Used the software for: 3-5 years ### "Love the square payroll app it's a life saver." October 4, 2022 5.0 Pros I love that The square payroll app makes it easy and my life so much more simpler. Cons There is absolutely nothing that I do not like about the square payroll app. Review Source R Reviewer Owner, President Used the software for: 1-3 years ### "Square got me organized, and now payroll is so much easier." June 13, 2025 5.0 Square has been immeasurably helpful with getting and keeping me organized in regard to payroll. They send reminders and make sure I'm following all the local, state and federal laws, and organize my employee taxes so easily. Now that we have been using it for a year or more, its practically automated. The transition was harder for me, as my former payroll company had a more manual system, and the formatting process was harder for me to understand than Square. The other company made it too complicated, and Square is much easier to use and navigate, once you get used to the system. It was tough, but their customer service team was always there, ready with a real person to help guide me. You should try them. Pros Very easy to track and import wages. a 3 minute process. I went from a manual system to this. No more anxiety around payroll anymore. I know its correct. Taxes are shipped off and on time every time. Cons The set up was a bit tough for me, as I was in over my head with the tech at first. But they held my hand and answered every question I had. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Great in some ways, very expensive in others" August 29, 2022 3.0 I loved this software, ease of use, money paid UNTIL I had a change in employee status and found out, after 3 months and 3 different customer service agents, that you cannot go from using payroll, to not using it without completely closing the account. And if you close the account, you won't get the tax forms. Pros The ease of paying employees when I want to and knowing all the tax forms are done for me is great! Cons Lack of flexibility. You cannot open/close your payroll account more than once. If you have part of the year you don't run payroll or have employees for, you must keep the account open the entire year, until January of the next year if you want your tax forms. If you then bring employees back, after closing the account, you cannot reactivate it. The second thing I have issue with is lack of customer service. They respond in 3-5 days, with a stock response, and it took me 3 agents before this was explained to me. I have no employees for 6 months, but I have to pay the $45/month if I want my tax forms at years end. Review Source PO Paola O. HR Manager Used the software for: 1-3 years ### "My Experience With Square Payroll" December 19, 2024 5.0 Pros I like this payroll product as it offers amazing payroll features. It is effortless to deploy and customization is easy too. It integrates well with other software we use. Cons Square Payroll has been very helpful and I have no complaints. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Square Payroll makes payroll simple" November 26, 2024 5.0 I've been utilizing Square Payroll for a number of years. It's very easy to onboard new staff, monitor hours and ultimately run payroll with very little effort. Pros It's turnkey, ready to roll with very little effort needed on my part to operate. Cons Waiting on upgrades to scheduling and availability. The incoming changes will have a significant positive impact on usability. Review Source Alexandria K. owner Used the software for: 3-5 years ### "easy to use and affordable!" November 26, 2024 5.0 I love it. I can't recommend it to enough people Pros easy to use! they handle filing all relevant information for me Cons Support sometimes doesn't understand the rare problem that pops up and it may talk speaking with a few people to get it resolved. I've never had an issue not resolved same day though. Review Source R Reviewer Owner Used the software for: 1-3 years ### "The Perfect Solution for a Small Business Owner" June 17, 2021 5.0 We could not be happier with the Value of Square Payroll for our small business. It was exactly what our business needed and we love it. We were very nervous about taxes and getting folks paid correctly not being business owners before. Square Payroll made it incredibly easy to get setup, and then they just take care of it all. Then we get nice reports to get to my accountant, and all of the information you may need you can dowload at any time. It's an incredible value. Pros The ease of use and setup of Square Payroll was incredible. It honestly is a plug and play type of software. Being a new small business owner Square Payroll was exactly what we were looking for. It's also great to have a one stop shop. We use Square Point of Sale in our shop, and to be able to get all of the sales information as well as payroll information from the same place is incredibly convenient. Cons Our small business runs payroll once a month. We wanted to run payroll on the 15th of each month. Changing/customizing the date on the monthly payroll was not an option (monthly runs on the 1st of each month). Not a show stopper by any means. Review Source BM Barbara M. Owner Used the software for: 3-5 years ### "Our 100% Go-To payroll software!" October 13, 2022 5.0 We have tried other payroll programs and always come back to Square! Pros So quick and easy to use. Set up is quick and easy! Reports are perfect! Payrolls are always timely and accurate. Agency reporting at state, local and federal level have always been accurate and timely Cons WE NEED AN ACCOUNTANT LOGIN FEATURE!!!!!!! Need a way to customize the weekly summary to load into the client bookkeeping! One sheet that explains the Federal and local withholdings for bookkeeping purposes. For example (a breakdown of EMPLOYER FICA and Employee Fica, Federal unemployment, State unemployment and state withholding need to be printed on the summary sheet) Review Source R Reviewer Owner/Hairstylist Used the software for: Less than 1 year ### "Effecient and Timely" July 19, 2021 5.0 My overall experience with payroll has been amazing. Even when my account was compromised, Square still made sure that my employees got paid. Pros Square is the most effecient product that I have ever used. I can make my appointments, and the fact that my team can clock in and out, make appointments, and get paid in a timely manner, leaves alot of the stress off of me as the owner. I can work in one program, I don't believe that Square is missing any features as far as payroll is concerned. Payroll pays my taxes for me and it pays it in a timely fashion. Cons Nothing bad that I can really say about square payroll. Review Source VR Verified Reviewer President Used the software for: Less than 1 year ### "Ignores problems and has terrible customer support" November 1, 2023 1.0 Terrible. Their customer service agents don't take the time to understand or resolve the problem. Pros Running payroll is simple and I could automate the entry of payroll data to avoid mistakes. Cons They have screwed up my tax filings every month since switching to Square Payroll. I've reported it to them every time. Now they want me to pay extra to have them amend my filings. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Love it, makes everything easy" June 17, 2025 4.0 Pros Makes paying employees super easy with no complex issues. Inputting new employees and setting up payroll is simple everytime Cons Honestly, no complaints. Square is the best payroll system I have had and did a lot of research to determine which system to use. Review Source Joseph T. CEO Used the software for: 3-5 years ### "Essential system to execute payroll payments in an automated way." February 2, 2023 5.0 Square managed to ensure that our employees could receive their salary at the right time and without any kind of delay, in addition, our company is of medium size, so the manual payroll process was quite complex, we had to spend a lot of time to inspect and make payments, plus we had to hire more people to run these payrolls, so Square has replaced all of that, with their automated Payroll system. I'm happy with the results obtained with the help of Square, I have been able to make unlimited payroll payments, I have been able to make deductions from salaries and many other things. Pros Square made the payroll process so much easier for our entire company. I loved the way this platform allows me to use the trip monitoring function, this function was very important to me since it works in real-time and allows me to monitor all the trips scheduled by our employees, I can see the amount spent on that trip and many more details. I also liked how accurate and without delays the payroll payments are executed, this way fantastic because it allowed our employees to be able to receive their payroll simultaneously, all payments are executed through this system on the same date and same time. I liked the automated service to send payment report to our employees mail, this helped a lot so that our employees could see what debits there were in their payroll, or any added bonus. Cons The only problem with Square is that it is difficult to correctly configure this service to integrate it with the time measurement service, it was so difficult that after a weed trying to do this integration, we were not successful. However, we currently export the time reports and import them into the Square platform to execute the corresponding payments, but it would be great if this integration was easier, so that we can enjoy it in our company. Review Source VR Verified Reviewer Operations Director Used the software for: Less than 1 year ### "Best Bang for Your Buck, No Headaches" June 17, 2021 5.0 I completely set up the system, enrolled all my employees, and processed my first payroll in half the time it normally took me to run a pay period using my old system. Pros Hands-down is the high compliance standards for very low cost. Close runner-up reasons are ease of use, both from the employer side as well as the employee side. This software is really great, offers a lot of protection, and cuts my payroll processing manhours from tens of hours every week to roughly 45 mins of double-checking things before hitting "PROCESS". Seamless direct depositing, set-up and managed by the employees themselves (though I can go in and make changes if they need help - only had that happen once so far, but still important). Very very VERY intuitive if you have spent even a little time in any other payroll software (yes, including manual spreadsheets). Cons I haven't had a chance yet to test the multi-state or international aspects (assuming international even exists). Review Source Kaylie D. Chief Human Resources Officer. Used the software for: 1-3 years ### "Structured and controlled management." February 14, 2023 5.0 Overall it is a very useful and easy to use platform, it helps to speed up administrative processes that should be secure and error free.It streamlines payroll and vacation pay and helps keep compliance under control.The support is fast and responsive. Pros It allows to organize all employees in a structured way and to control processes and working hours easily.It allows us to control employee time off, identify and manage sick time off and possible replacements.Includes online payments and tax deductions.Allows you to print checks facilitating payment to contractors. Cons I have no negative things to say about this platform. Review Source R Reviewer CMO Used the software for: 1-3 years ### "Square Payroll for Small Businesses" June 22, 2022 4.0 I enjoyed being able to send automated payments to contractors and also other businesses officially versus me having to pay somebody via check only and not have it reported as 1099. Pros The payroll portal is connected separate from the website and is easy to sort out money and wages and tips for small to large offline businesses. There is a seamless integration with timesheets and the employee app to clock and clock out hours worked. Cons It could be very automated with the square POS equipment. I know they're just beginning where they can clock in as an employee but it could be also allowed to pay those people automated without me having to process everything all the time. Review Source R Reviewer general manager Used the software for: 3-5 years ### "Easy to use and great value" January 30, 2023 5.0 Pros It is so easy to use, either on the computer or mobile phoneVery inexpensive compared with Paychex and ADP (both of which I have used in the past)Comprehensive payroll service, I don't need to do anything other than input information Cons This does not matter to me, but it does not do the HR items that Paychex and ADP do. If you need a more comprehensive service, one of them might be better. For just payroll, Square is fantastic. Review Source R Reviewer Business Owner Used the software for: 3-5 years ### "Square Payroll make it easy for employers!" April 8, 2022 5.0 Square makes it easy to run payroll and file taxes! Pros The fact that the taxes are filed is a huge relief for an employer, square stays on top of tax rate changes and notifies you if there are any tax rate changes being made for state or federal taxes. Cons I really don't have any cons, it's easy to use and meets my business payroll needs. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Perfection has brand new meaning" June 17, 2021 5.0 Cant sing enough praises Pros Easy. Fast and right on time with a spirit of excellence Cons If i had to say anything not so great. I would say the reemployment tax rate was a bit of an issue. But in the end all was resolved Review Source Andrea E. CEO Used the software for: 3-5 years ### "Recommend for Payroll" November 10, 2021 5.0 Pros Very low price, I feel like it is definitely worth it. The support you receive is really beneficial and I also like that I can have great accessibility from my iPhone. Cons The user experience wasn't the easiest at the beginning, it did change after a month or so. Very very basic reports. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.