# Page 10 | Square Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Square Payroll the right Payroll solution for you? Explore 621 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170266/Square-Payroll/reviews

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Square Payroll

4.7 (621)

[View alternatives](https://www.capterra.com/p/170266/Square-Payroll/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 4th, 2026

# Page 10 - Reviews of Square Payroll

## Showing most helpful reviews

Showing 226-250 of 621 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder  
Food & Beverages  
Used the software for: Less than 6 months

### "It's pretty straightforward for us. Overall have been happy with ease to import timecards."

December 9, 2017

4.0

Pros

The user interface is great. Makes it easy for me to get the job done quickly and get through the payroll flow easily. I also really love the reminders - running a business takes a lot, and there are a million things flying - so it's helpful to be prompted about payroll being due! Importing the timecards is also a huge time saver for my business.

Cons

I do wish the software had the ability to run employee reimbursements. We need to refund employees who covered Uber/Lyft rides, etc.

Review Source

BB

Brian B.  
Owner  
  
Used the software for: 6-12 months

### "Overall fantastic. Communication with Online Support challenging. "

December 8, 2017

5.0

Pros

Overall operation and ease of use. No paperwork. Payroll is fantastic. Documents and reports are updated daily and with each transaction.

Cons

Customer Support, especially with Payroll, needs to be improved. Payroll needs to put better checks and balances when doing startup servicing. Should not start an account without first having confirmed account numbers.

Review Source

SW

Sue W.  
owner  
Food & Beverages  
Used the software for: 1-2 years

### "Timecards are easy to edit and upload"

December 6, 2017

5.0

I have decreased the time spent on payroll tremendously with Square. I am a former Paychex user and Square is so much easier to use. It is always improving as well

Pros

User friendly. Efficient, always accurate. I like to be able to edit the timecards when employees forget to sign in or out.

Cons

I would like to be able to remove past employees from the employee list. I know that you make them inactive but their name is still there. I find that signing on a new employee is not always easy. They dont get the link or they get an app to download. This is the feedback I get from my employees.

Review Source

IU

Ileana U.  
CEO  
Apparel & Fashion  
Used the software for: I used a free trial

### "Great for Payroll"

July 4, 2022

5.0

Pros

Great for Payroll and paying my employees.

Cons

I don’t dislike anything from this software.

Review Source

RD

Rhoda D.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Very good experience. No problems and very easy to use."

December 6, 2017

5.0

pay as you go is wonderful. Ease of use, it takes little time for all my needs

Pros

Very esay to use. Does not take a lot of time to either use or understand. Any problems are quickly taken care of.

Cons

Having to go through the computer to get a " number" before I can talk to customer service is not so great, but it is still not that bad of an obstacle. I have gotten used to it.

Review Source

HF

Hailley F.  
Client Services Coordinator  
  
Used the software for: 1-2 years

### "Basic option for payroll for straightforward businesses with standard hours"

March 19, 2018

4.0

Pros

The interface is clear and Square does a lot of the calculations for you. Great option for simplistic companies with a relatively low amount of employees and regular payroll situations

Cons

Did not seem to have some of the more complex functions that were needed across several unique situations I dealt with. Did not integrate with everything we were using.

Review Source

TF

Terence F.  
Psychotherapist  
  
Used the software for: 1-2 years

### "Excellent "

December 30, 2017

5.0

Pros

I like the loan I got and I like the easy way it's being paid back.

Cons

About 50% of the time the reader does not work, whether I use the wireless or the wired, and whether I use my iphone 8 or iPhone 5.

Review Source

SS

Spenser S.  
Owner  
Sports  
Used the software for: 6-12 months

### "Overall very happy with my experience with square. "

December 6, 2017

5.0

Pros

Easy functionality for adding employees. Square dashboard for check in/out is very simple. Importing time cards from there is very simple. If any questions arise someone is there to answer the questions easily.

Cons

Delay in actions between square service and IRS. Only a few days to one week delay for most cases but that would be my only complaint.

Review Source

SP

Steve P.  
owner  
Food & Beverages  
Used the software for: 1-2 years

### "Awesome! Square simplifies so much of our business from clocking in to tracking sales. "

December 18, 2017

5.0

The old saying "time is money" definitely describes my experience using Square. With the demands of owning a business any time saving measures that you can add or utilize all add up at the end of the day.

Pros

How easy it is to use everything. It's all in one place and so convenient to use and access. I can track sales from the previous year to help with scheduling staff, ordering needed supplies and planning production. Payroll is a breeze.

Cons

The only thing I would like to see improved is holding a credit card number if the customer happens to leave with the card before we close the sale.

Review Source

BS

Brandon S.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Square payroll has allowed me to not hire someone else to do this service"

December 7, 2017

5.0

I do not spend a lot of time doing payroll. They figure and pay quarterly for me.

Pros

Cost and ease of use. I just have employees punch in and out on their own. At the end of the pay period I just check over the timesheets and submit it. Direct deposit is great.

Cons

Would like to see better pay stubs and possibly a way for employees to punch in from their own devises.

Review Source

JW

James W.  
Manager  
Construction  
Used the software for: Less than 6 months

### "Square payroll I approve"

August 3, 2021

5.0

I would recommend

Pros

Easy to use and very good support and customer service

Cons

Nothing really everything was very great to use

Review Source

CB

Colton B.  
General Manager  
  
Used the software for: 1-2 years

### "Overall it is excellent! "

October 10, 2017

5.0

It makes payroll easier than ever.

Pros

The ease of use is fantastic. The program is extremely simple to use and figure out. They file your payroll taxes for you and let you know exactly what the costs are.

Cons

Squares customer support is not the best. It's pretty hard to get a hold of anyone so you need to look into community support if you have any issues.

Review Source

TR

Tenaya R.  
owner  
  
Used the software for: 1-2 years

### "over priced but works well"

December 6, 2017

4.0

Pros

easy to use with credit processing, works well with iPhone and very easy to use.

Cons

cost too much you are already taking a lot compared to other merchants, should get a discount with more volume

Review Source

Patrick D.  
Hospitality Casegoods & Vanities  
  
Used the software for: Less than 6 months

### "Nice online way to manage payroll"

December 21, 2017

5.0

Pros

I like the simplicity of it. Also like that I can do direct deposit or check. The customer service answers phone pretty quick as well, and they are pretty nice people to deal with.

Cons

If you are brand new to payroll, it doesn't give you enough information to correctly get everything setup. (i.e. I didn't realize I had to also setup with dept of revenue). Also confusing trying to figure out how the square system works on conjunction with dept of revenue.

Review Source

JT

Julia T.  
owner  
  
Used the software for: 6-12 months

### "positive, easy, effective"

December 7, 2017

5.0

Pros

It is easy for both myself and my employees to access and use. I can access payroll information from both my iPad and computer, which is very helpful when reviewing and submitting payroll.

Cons

It would be nice to just be able to review the Tax Forms without having to download -- a read only option for the times when I'm looking for something.

Review Source

JT

Jared T.  
Supervisor  
Construction  
Used the software for: 6-12 months

### "Decent Service"

November 6, 2022

4.0

Pros

Square has become the industry standard for small business financial transactions and pairing square payroll within your small business feels correct despite any issues within the software.

Cons

Payroll can be difficult to set up/activate for a non tech savvy user.

Review Source

SK

Seth K.  
CEO  
Hospitality  
Used the software for: 6-12 months

### "Square payroll "

July 15, 2021

5.0

Pros

We have been using square payroll for 7-8 months and love it. Easy to use and pay our contractors for their services.

Cons

4-5 business days for direct deposit to hit contractor accounts. If there were a more immediate option that would be nice. I would be willing to pay a small fee if deposit could be sooner.

Review Source

Robert D.  
Co-founder  
Wholesale  
Used the software for: 1-2 years

### "Square Payroll Gets the Job Done"

January 6, 2020

4.0

Overall I'd recommend Square but I'd definitely be open to alternatives.

Pros

I don't mind Square payroll at all. It was simple enough. I'd definitely recommend it to other business owners.

Cons

I disliked that one time, when I had a major--and time sensitive--issue, that Square took 5 business days to get me a reply.

Review Source

BL

Brad L.  
Landscape Designer  
Architecture & Planning  
Used the software for: 2+ years

### "Couldn’t be easier!"

May 20, 2021

5.0

Easy, fast, reliable, flexible. A++

Pros

Quick set up, easy to use, flexible, and intuitive.

Cons

There is nothing I don’t like about this system.

Alternatives considered

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Reason for choosing Square Payroll

Familiarity with the square brand.

Review Source

AD

Atama D.  
Owner  
Individual & Family Services  
Used the software for: Less than 6 months

### "Great for Growing Small Business to pay contractors nd employees "

February 16, 2021

5.0

Over experience is great. Im do not have difficultly using the platform and i so recoment it.

Pros

Easy to set up, easy to use, and great instructions on paying contractors. It was easy to each my office manager to run payroll and allow staff to remotely acess the platform for virtual work days.

Cons

Customer service need to be improved upon. If the company have issues it should be communictaed promptly to users.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Square Payroll

Square gave us a multitude of options to fit our needs between paying contractors and switching to W2

Review Source

AC

Angela C.  
Dog groomer  
Consumer Services  
Used the software for: 1-2 years

### "Payroll recview "

May 20, 2021

5.0

Pros

Easiest payroll software I’ve ever used!

Cons

I haven’t found any yet. Of course I’d love if it was cheaper ( like anything else.)

Review Source

VP

Vinod P.  
CEO  
  
Used the software for: 6-12 months

### "Excellent Features and easy to use. "

December 6, 2017

5.0

less headache and timely reminder about pay day. all is good. There is not even one thing i dont like about this softwer. Squareup engineers have done excellent job.

Pros

Easy to use and support is prompt support for any issues makes this softwer the best. We are also using for employees and it gives them details about pay check electronically.

Review Source

SP

Scott P.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "love the system, easy to use"

December 7, 2017

5.0

saves time

Pros

Easy to use. Employees find it easy to punch in and out. Easy to check punches from a computer. Easy to do payroll

Cons

Wish there was a way for employees to be able to check if they punched in or out at the tablet. instead they punch again to find out they already punched causing double punches.

Review Source

VS

Victoria S.  
Entrepreneur  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Used for My Small Business"

April 5, 2022

5.0

Pros

I liked the implementation. It worked for what i needed and helped me organize my payroll needs.

Cons

It was limited with only one plan option and there was also limited reports, but it was good for what I needed at the time.

Review Source

DM

David M.  
Principal officer  
Retail  
Used the software for: 6-12 months

### "I was very nervous at first, but have become very comfortable with the system and love it"

December 6, 2017

4.0

Lowering payroll administration costs

Pros

Integration with the square family of products makes things much easier. It makes life easy to do things from one centralized dashboard.

Cons

A little spotty on certain types of payments. I tend to have a few questions from time to time about contractors and such.

Review Source

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