# Page 14 | Square Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Square Payroll the right Payroll solution for you? Explore 621 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170266/Square-Payroll/reviews

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Square Payroll

4.7 (621)

[View alternatives](https://www.capterra.com/p/170266/Square-Payroll/alternatives/)

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Last updated May 4th, 2026

# Page 14 - Reviews of Square Payroll

## Showing most helpful reviews

Showing 326-350 of 621 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SW

Sthefanie W.  
Owner  
Retail  
Used the software for: 6-12 months

### "It has been a breeze to use!"

December 6, 2017

5.0

Pros

I love how simplified it is and how quick it is to get in touch with customer service if I need to.

Review Source

KS

Kay S.  
Owner/CFO  
Food & Beverages  
Used the software for: 6-12 months

### "Easy to use, both from desktop and on-the-go from my phone. "

December 6, 2017

5.0

payroll processing and reporting and payment remittances to state and federal payroll entities

Pros

Appreciate the import of the timecards for processing. Eliminates keying of hours worked by employees.

Cons

As software has been updated, I can no longer print the summary page as seen on the screen. I have to Export to excel and print the summary. It works for our journal entry purposes, but is it not at "pretty" as the landing screen (has to printed landscape, etc.).

Review Source

MM

Monika M.  
President & Founder  
Events Services  
Used the software for: 6-12 months

### "Very easy to use"

December 13, 2017

5.0

Making tax reporting easy!

Pros

The software is very user friendly and the price is great! It's a perfect solution for businesses that have simple payroll functions. Plus, it makes tax reporting and paying your employees easy.

Cons

Would change the timecards to view multiple days at once throughout the pay period instead of day by day for each employee. Also, a mileage reimbursement function needs to be added as it currently does not have this feature.

Review Source

DK

Dennis K.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Great service for small business"

December 6, 2017

5.0

The ease of not sitting a a desk for hours, filling out forms, writing out checks, and sending in taxes.

Pros

The ease of paying employees is great but the accounting aspect is better. The fact that all taxes are sent on time and the employees W2's are automatically sent are a blessing. We already had an audit by the DOL and the Square software made it a breeze

Cons

The coustom reports would be better if they allowed for a little more fininte reporting for audits.

Review Source

SH

Stacy H.  
Owner  
  
Used the software for: Less than 6 months

### "really like it!"

December 8, 2017

4.0

Pros

Easy to access and very user-friendly. This software offers a lot that I don't even know about yet! I like how they send an email to new employees for me to get their personal information. That is one less thing I have to worry about.

Cons

We need a way to put a couple of different rates for one employee and they don't have that option! We also need an option to deduct employee food and apparel but there is no section for those things.

Review Source

GB

Gia B.  
owner/manager  
Food & Beverages  
Used the software for: 6-12 months

### "pretty straight forward program, some features could be easier to access, but overall satisifed"

December 6, 2017

4.0

Pros

having the clock-in feature, POS and payroll altogether make the system user-friendly. Makes remote access to all the features and moving between them fairly seamless

Cons

i think the cost could be lower for multiple use customers like me that have POS, timeclock and payroll features. i pay alot for square services and i think having some kind of package/bonus feature would be nice as I also use the marketing platform (it all adds up!)

Review Source

MC

Mimi C.  
owner  
  
Used the software for: 6-12 months

### "Love Square Payroll"

December 11, 2017

5.0

Pros

I love most that everything is connected with square. I set up timecards through the iPad and with just one click they import into payroll so it makes less work for me.

Cons

I wish it calculated tips for you! That would be best if you could say "hourly shared" tips and choose that as an option and it calculates and distributes for you. This is the only time consuming part about it and that I have to manually do, that I don't like.

Review Source

JC

Jackie C.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I don't think it's worth the money"

March 6, 2019

3.0

not successful

Pros

There is a lot of loop holds around it, too hard to set up, and the customer support it's impossible to reach.

Cons

This software it's too complicated, and expensive for the amount of time you have to invest to get anything done.

Review Source

PT

Patsy T.  
Owner  
Veterinary  
Used the software for: 6-12 months

### "Simply the easiest way to do payroll."

December 6, 2017

5.0

Payroll that is easy to use.

Pros

The simplicity is what drew me to the software and it continues to work well for all of my small business needs. I love that my taxes are withdrawn from my account and payed in a timely manner. I also like that I can change between direct deposit or manual check with just the click of the mouse.

Cons

I wish the payroll was intergrated into the app on my phone for times that I am not near the computer.

Review Source

SW

Samara W.  
Hostess  
Retail  
Used the software for: Less than 6 months

### "User friendly!"

May 27, 2019

5.0

It's easy and simple to use. keeping track of pay stubs is organized.

Pros

\-User friendly -Fast payment processing -Pay day emails -Organized

Cons

I haven't experienced anything negative about this product yet, and I've been using it for about three months.

Review Source

SP

Sinthya P.  
Salon Owner  
  
Used the software for: Less than 6 months

### "very efficient, easy to use and reliable"

December 9, 2017

5.0

Pros

The accessibility and all tools you have at your disposable. The reports are really good as well, and everything is easy. Even refunds are easy to process, and best of all, all thru the internet no phone lines are required, and it is fast.

Cons

all the extras, for instance, the booking tool per month is a bit expensive. It would be nice if it was offered at a lower cost, or if it was compatible with other booking tools.

Review Source

Angelo F.  
Founder  
  
Used the software for: Less than 6 months

### "Several teething problems to start but the team managed to resolve"

December 8, 2017

4.0

Pros

Affordable and relatively easy to use. The dashboard is fairly intuitive but i think there is room for improvement.

Cons

there were bugs but i believe the engineers resolved them . Two pay cycles were missed because of this bug.

Review Source

BF

Ben F.  
Photographer  
Photography  
Used the software for: 6-12 months

### "Easy to use and received payments without issues. "

February 27, 2023

5.0

I have had an overall pleasant experience with this software. It helps my business run smoothly and more efficiently.

Pros

I especially like the invoicing offered by this software. I am able to charge by a flat rate or by item. Very easy to use and customize.

Cons

I have not run into any major issues with this software.

Review Source

PH

Paul H.  
Owner  
  
Used the software for: Less than 6 months

### "First time "letting go" of the responsibility of payroll. Customer service made the transition easy."

December 8, 2017

5.0

Pros

Ease of use. Once you do payroll the first couple of times, it's easy to log in and do payroll. To date, there has not been any errors. Also, I like the fact that I can now perform payroll service if I am away from home or work without having to "trust" someone back home or at work to take care of things for me.

Cons

I wish Square's Payroll was a little more detailed. Meaning, my company offers holiday pay to full time employees, but this payroll item is not offered in Square. Rather, I have to add the amount I choose to pay the employee as "Additional Income." I like to keep my payroll detailed so when I run reports I know exactly where the money went. Also, I wish Square's reports were more detailed - I find I have to run their reports then do manual adding to get the figures I want.

Review Source

JP

James P.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "Exactly how a payroll solution should be in 2017"

December 6, 2017

5.0

We now put very little thought into paying our employees.

Pros

Ease of use. We set up our all of our employees in less than 5 minutes. We love that it's all in one - PoS, timecards, payroll.

Cons

So far the software has been great! I have had a tricky time getting insurance connected. It's advertised that integration is super simple, and if it was all square I bet it would be. But working with AP intego has been difficult.

Review Source

MW

Marc W.  
Ceo  
Computer & Network Security  
Used the software for: 6-12 months

### "where have you been all my life"

June 15, 2021

5.0

i will keep using this as long as i have others to pay

Pros

Payroll made it much easier to pay employees and track things for us and no longer have to try several apps to pay people

Cons

fees can sometimes be a bit much having to transfer money in to pay peps all the time

Review Source

SR

Sarahbeth R.  
Business Owner  
  
Used the software for: 6-12 months

### "The online dashboard has been great. We've used it with great ease. "

December 20, 2017

4.0

Pros

We can mostly just comment regarding the payroll side of the software since that's what we mostly use the dashboard for. We like that the dashboard is well put together.

Cons

What we'd like to see is if there's an option to give somebody a raise starting a specific date rather than calculating what their "extras" and just inputting it as a bonus. Also maybe some type of multiple hourly rate per person.

Review Source

Renée B.  
Director  
  
Used the software for: Less than 6 months

### "I like the simplicity of paying my employee in a flash, as well as knowing the reporting is handled."

December 16, 2017

5.0

Pros

Email reminders each week to execute payroll. Speed and simplicity when time is tight, as well as more in-depth reports are available to assist with business planning.

Review Source

JH

John H.  
Sr. Analyst  
Banking  
Used the software for: Less than 6 months

### "Works great as a easy to use payroll tracker."

September 27, 2022

5.0

Highly reliable and not confusing to use at all. Low cost as well which is a plus.

Pros

Easy to use, clean interface, and not confusing. You know it can be relied upon well.

Cons

There could be some more robust reporting functions, but I do like the straight forwardness it currently has.

Review Source

JV

Jess V.  
owner  
  
Used the software for: 6-12 months

### "So easy and painless "

December 7, 2017

5.0

Same as the other comment, I was happy to post a review and now your being excessive you people and your overally asking for reassurance and annoying and its waste a lot of my time

Pros

I really like how easy the system is to use, its very affordable being a small shop we didn't need a payroll person and its very user friendly

Cons

The only thing that don't like about this software is that is only opens in Chrome and I use Internet explore

Review Source

CC

Chris C.  
Partner  
Food & Beverages  
Used the software for: Less than 6 months

### "Easy to use and fairly hassle free"

December 6, 2017

4.0

A well crafted and integrated software suite for managing my business. I just wish the bridge between Square and Intuit was a little better developed.

Pros

Most processes in this software are automated and hands-off. As a business owner, it's nice to have time freed up for more important things.

Cons

Unable to fix incorrect clock-in times while employee is working. I must make a note to myself to fix it after their shift has ended.

Review Source

VR

Verified Reviewer  
Entrepreneur  
Cosmetics  
Used the software for: 6-12 months

### "Square payroll review"

November 23, 2018

5.0

Pros

I worked with a small business that paid us through Square and it was very quick and easy

Cons

I don’t have any cons about square because I still was able to file a W-2 because it generates it for you

Review Source

JS

Jennifer S.  
Owner  
  
Used the software for: Less than 6 months

### "Super Easy and Efficient Payroll"

December 11, 2017

5.0

Pros

Ease of use, time, syncing with Square. As a business owner, we want to spend most of our time on our business and not dealing with payroll or extra unnecessary steps. Square Payroll has taken all the necessary steps out and made payroll super easy and efficient.

Cons

Nothing - only thing was we had to switch over to this service but even that they were super helpful in getting us set up.

Review Source

JS

Jamie S.  
Manager  
  
Used the software for: 1-2 years

### "Square Payroll was easy to implement and is easy to use. "

December 9, 2017

5.0

Pros

Integration of timesheets directly into the POS, which can then be imported directly into the Payroll system.

Cons

We can't deduct health care insurance pre-tax, which limits our ability and our employees' ability to receive tax benefits.

Review Source

RC

Robyn C.  
Owner\_Operator  
  
Used the software for: 6-12 months

### "Pleasant experience "

December 9, 2017

5.0

Pros

I can perform start to finish payroll funtions. I like it that it's a streamlined process from initiating timecard to employee receiving their pay. I also like that the square support team is just an email.away.

Cons

Nothing major. If I was to note anything it would be the Monday time zone limitations. Being on Arizona time...the Eastern time cutoffs gets me every once in a while.

Review Source

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