# Square Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Square Payroll the right Payroll solution for you? Explore 621 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170266/Square-Payroll/reviews --- Square Payroll 4.7 (621) [View alternatives](https://www.capterra.com/p/170266/Square-Payroll/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 4th, 2026 # Reviews of Square Payroll Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews Streamlined user experience 97% positive reviews out of 132 Most reviewers indicate ease of use simplifies payroll tasks, saving time and reducing administrative stress. Occasional technical glitches 61% negative reviews out of 61 Some reviewers describe bugs, update-related problems, and slow customer support as sources of frustration and delays. Quick and simple onboarding 95% positive reviews out of 44 Most reviewers find setup straightforward, with clear instructions and minimal time required to get started. Automated payroll notification system 97% positive reviews out of 34 Most reviewers describe payroll reminders as crucial for staying organized and ensuring timely payroll submissions. ## Showing most helpful reviews Showing 1-25 of 621 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ashley D. President Architecture & Planning Used the software for: 2+ years ### "Love the square payroll app it's a life saver." September 28, 2022 5.0 Pros I love that The square payroll app makes it easy and my life so much more simpler. Cons There is absolutely nothing that I do not like about the square payroll app. Review Source PO Paola O. HR Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "My Experience With Square Payroll" December 16, 2024 5.0 Pros I like this payroll product as it offers amazing payroll features. It is effortless to deploy and customization is easy too. It integrates well with other software we use. Cons Square Payroll has been very helpful and I have no complaints. Switched from [TrackSmart Attendance](https://www.capterra.com/p/120374/TrackSmart-Attendance/)[Youmanage](https://www.capterra.com/p/160449/Youmanage/) We made the switch as Square Payroll offers better features not to mention it comes at a manageable cost. Review Source LN Laura N. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great in some ways, very expensive in others" August 23, 2022 3.0 I loved this software, ease of use, money paid UNTIL I had a change in employee status and found out, after 3 months and 3 different customer service agents, that you cannot go from using payroll, to not using it without completely closing the account. And if you close the account, you won't get the tax forms. Pros The ease of paying employees when I want to and knowing all the tax forms are done for me is great! Cons Lack of flexibility. You cannot open/close your payroll account more than once. If you have part of the year you don't run payroll or have employees for, you must keep the account open the entire year, until January of the next year if you want your tax forms. If you then bring employees back, after closing the account, you cannot reactivate it. The second thing I have issue with is lack of customer service. They respond in 3-5 days, with a stock response, and it took me 3 agents before this was explained to me. I have no employees for 6 months, but I have to pay the $45/month if I want my tax forms at years end. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Square Payroll I use their cc processing Review Source RP Ryan P. Owner Restaurants Used the software for: 2+ years ### "Square Payroll makes payroll simple" November 20, 2024 5.0 I've been utilizing Square Payroll for a number of years. It's very easy to onboard new staff, monitor hours and ultimately run payroll with very little effort. Pros It's turnkey, ready to roll with very little effort needed on my part to operate. Cons Waiting on upgrades to scheduling and availability. The incoming changes will have a significant positive impact on usability. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Price and capabilities weren't up to par and weren't being improved. Review Source AK Alexandria K. owner Retail Used the software for: 2+ years ### "easy to use and affordable!" November 20, 2024 5.0 I love it. I can't recommend it to enough people Pros easy to use! they handle filing all relevant information for me Cons Support sometimes doesn't understand the rare problem that pops up and it may talk speaking with a few people to get it resolved. I've never had an issue not resolved same day though. Alternatives considered [ADP GlobalView Payroll](https://www.capterra.com/p/209686/ADP-Globalview-Payroll/) Reason for choosing Square Payroll Cost was the biggest reason. The second biggest was that it directly integrates with my POS system Review Source BH Bryan H. Owner Arts and Crafts Used the software for: 1-2 years ### "The Perfect Solution for a Small Business Owner" June 15, 2021 5.0 We could not be happier with the Value of Square Payroll for our small business. It was exactly what our business needed and we love it. We were very nervous about taxes and getting folks paid correctly not being business owners before. Square Payroll made it incredibly easy to get setup, and then they just take care of it all. Then we get nice reports to get to my accountant, and all of the information you may need you can dowload at any time. It's an incredible value. Pros The ease of use and setup of Square Payroll was incredible. It honestly is a plug and play type of software. Being a new small business owner Square Payroll was exactly what we were looking for. It's also great to have a one stop shop. We use Square Point of Sale in our shop, and to be able to get all of the sales information as well as payroll information from the same place is incredibly convenient. Cons Our small business runs payroll once a month. We wanted to run payroll on the 15th of each month. Changing/customizing the date on the monthly payroll was not an option (monthly runs on the 1st of each month). Not a show stopper by any means. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Square Payroll We went with Square Payroll for the value and also already using square for our Point of Sale system it made it super convenient to have all in one place. Review Source BM Barbara M. Owner Accounting Used the software for: 2+ years ### "Our 100% Go-To payroll software!" October 9, 2022 5.0 We have tried other payroll programs and always come back to Square! Pros So quick and easy to use. Set up is quick and easy! Reports are perfect! Payrolls are always timely and accurate. Agency reporting at state, local and federal level have always been accurate and timely Cons WE NEED AN ACCOUNTANT LOGIN FEATURE!!!!!!! Need a way to customize the weekly summary to load into the client bookkeeping! One sheet that explains the Federal and local withholdings for bookkeeping purposes. For example (a breakdown of EMPLOYER FICA and Employee Fica, Federal unemployment, State unemployment and state withholding need to be printed on the summary sheet) Reason for choosing Square Payroll We came BACK to Square from other payroll processors! Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/) Square is so much quicker and easier to use. Review Source MJ Michelle J. Owner/Hairstylist Cosmetics Used the software for: 6-12 months ### "Effecient and Timely" July 15, 2021 5.0 My overall experience with payroll has been amazing. Even when my account was compromised, Square still made sure that my employees got paid. Pros Square is the most effecient product that I have ever used. I can make my appointments, and the fact that my team can clock in and out, make appointments, and get paid in a timely manner, leaves alot of the stress off of me as the owner. I can work in one program, I don't believe that Square is missing any features as far as payroll is concerned. Payroll pays my taxes for me and it pays it in a timely fashion. Cons Nothing bad that I can really say about square payroll. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) Reason for choosing Square Payroll It gave me everything they had but at a more economical price. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) I heard that this product was better Review Source SS Shannon S. Operator Restaurants Used the software for: 2+ years ### "Square Payroll is perfect for my small business" February 12, 2023 5.0 It's a fanstastic and solid product. I've used square payroll for over 7 years after using several other services like Quickbooks, paychex, ADP and nothing beats it in terms of price and quality. Pros We use square for our POS, scheduling employees, and payroll. It's a fantastic all in one product for a small business. Cons I've used so many other products and I don't find anything about this one I don't like or that I feel like it needs in addition to what it already provides. Reason for choosing Square Payroll Square has been my final destination for payroll products. Its beats all competitors on price, ease of use and integration. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Pricing was a big factor in the beginning. Now it is more that I like all my software is bundled together and is compatible together. Having multiple systems to manage similar parts of the business adds a layer of complexity I do not like. Review Source VR Verified Reviewer President Entertainment Used the software for: Less than 6 months ### "Ignores problems and has terrible customer support" October 26, 2023 1.0 Terrible. Their customer service agents don't take the time to understand or resolve the problem. Pros Running payroll is simple and I could automate the entry of payroll data to avoid mistakes. Cons They have screwed up my tax filings every month since switching to Square Payroll. I've reported it to them every time. Now they want me to pay extra to have them amend my filings. Reason for choosing Square Payroll I could be in control of and automate the payroll data entry so it wouldn't get messed up. Other providers required manual data entry for every employee pay item. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) While I was extremely thorough in providing accurate and detailed payroll information to Paychex, their manual information entry by their agents always resulted in a mistake on my payroll and in some cases some employees wouldn't even get a paycheck. With Square I am able to automate my data entry so it doesn't get screwed up, but they have screwed up my employee tax filings on nearly every paycheck. Review Source MS Michelle S. Owner Restaurants Used the software for: 2+ years ### "The ideal Payroll System for Small Business Owners" November 25, 2024 5.0 We've been using Square Payroll for 7 years now, and have had an exceptional experience. It was intuitive and easy to use to begin with, but they keep adding products and improving functionality. Pros There is so much to love about Square Payroll, but ease of use is at the top of the list. Our team members are able to clock in/out on our POS, which populates timecard info that is imported to run Payroll. I can track & pay out PTO, withhold Child Support payments, distribute tips -- it's all super intuitive and clear, for both me and my employees. I also love that they automatically withhold and remit Payroll Taxes. It gives me a ton of peace of mind! Cons Honestly, I can't think of any Cons. It's intuitive, easy to use, and affordable. It integrates with our POS & there's an App where team members can access their paystub and tax information -- it's a great system! Review Source FP Francel P. Owner Construction Used the software for: 2+ years ### "Square Payroll" June 15, 2021 5.0 I am able to make Square Payroll our one stop shop. It files and pays our quarterly taxes, W-2's, Worker's Comp Insurance, Employee Benefits, and Wage Garnishments. Pros Square Payroll is super user friendly. It has a ton of features we use such as time tracking, direct deposit, and benefits. Cons I would prefer if we could change the cut off day time to a day later in the week but still allow for Friday direct deposits. Currently the cutoff is set to 11pm on Monday for a Friday direct deposit. Mondays are always super busy for us and there are many times I am unable to get payroll in on time, resulting in me having to write checks. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Square Payroll The ease of use plus it is cheaper. Review Source RB Richard B. Owner Food & Beverages Used the software for: 2+ years ### "Square Payroll" May 20, 2021 5.0 I run my payroll on a bi-weekly basis. The use of this software means that I do not have to worry about filing the various and sundry state and local tax statements quarterly and annually. This is done automatically. I also do not have to figure out the various taxes to be withheld. The software does it. Although I have a small business, I can run payroll in less that five minutes. It doesn't matter if I am in my high season, or my low season, it takes the same amount of time because of the integration. Pros I own a small gelato shop. I use Square as my POS, my time card system and for my payroll. The integration of the products is seamless. The time card system allows the employee to clock in and out and that time flows right into the payroll. The time card system also allows me to add a lunch break or correct a timecard if someone forgot to clock in or out. The flow from timecards to payroll is a click of the button. The payroll system also allows for individual benefits, both pre- and post-tax and both hourly or salaried employees. The taxes are paid by Square and are calculated and paid on-time, removing a big headache for me. The tax reports are easily accessible and can be downloaded for those time when they are needed, like for PPP or other loans. Cons The only time that I have had to call support was to find out how to put in a post-tax benefit. That was not intuitive in the software, but very easily done once you knew which button to click. Review Source AC Anjie C. Owner Veterinary Used the software for: 2+ years ### "I have recommended Square Payroll numerous times. " June 29, 2022 5.0 It's been absolutely superb. It's quick and easy to use, and the customer service has been wonderful, especially for someone so out of their depth. I don't understand all the required parts of running payroll, and I need employees, so I rely on them to handle everything for me, and they do. Pros Like many small businesses, payroll is not something I know how to do. I needed a quick and easy way to handle this and still be in compliance with all the laws. It's a bit daunting, but Square Payroll made it so simple. I don't have to worry about anything because they handle everything with incredible efficiency. Cons I do wish I could have the vacation tracking be done simply by the month, and not by hours worked. My team gets vacation time based on the month they work instead of the hours because we have slow months where they don't work as many hours, but I still want them to have the benefit of that time off. Review Source CG Carissa G. Photographer Photography Used the software for: 2+ years ### "I Love Square's All-In-One Interface" June 16, 2021 5.0 Overall I love Square Payroll because it saves me from having to use another service for my payroll needs. Pros I absolutely love that this makes hiring and paying employee's easy for small business owners. The features are up to day with direct deposit functions which keeps me from having to meet up for payouts. I also like the look of the software because its not complicated. Since I already use Square for my POS system it's only natural that I use that to stream my money to my employees. Cons The time card function doesn't have full visibility of the whole calendar but I manage. Review Source LC Louis C. Lead Purchase / Sales Computer Software Used the software for: 6-12 months ### "Square Payroll has proven a valuable solution to organizing and managing many vital aspects of our financial output system to employees." December 28, 2018 5.0 We were pleasantly surprised by Square Payroll's deep feature set and found that this application can contain just about every aspect of payroll function to employees. This application offers access for employees to individual accounts in order import hours worked and to create reports regarding vacation hours or even company benefits to name a just few of many parameters. Pros We appreciated the inclusion of so many capabilities inside the Square Payroll application such as salary calculators which generate accurate payroll rates individually or by group. This is one of many features Square Payroll offers through an easy to use front line interface. Our team was also impressed with Square Payroll's ability to integrate with our third party operational management software already in place. Synchronization is proven in most cases quite fluid. As Square Payroll supports mobile use on IOS and Android, access is readily available for employees when remote. Cons With such an outstanding and comprehensive application , our team found Square Payroll's customer service difficult to contact and almost as equally difficult to work with during our installation and integration phases. We are happy to report that this level of service improved as we progressed with Square Payroll's application features. There is a rather robust and informed online forum that is available where so many issues can be resolved thus improving client quality control levels. Review Source CP Chad P. Owner Restaurants Used the software for: 1-2 years ### "Freezer Fresh LLC" June 16, 2021 5.0 We love Square, easy app on phone to monitor sales and know when we need to rush up to help the staff. Very functional for business analysis. I would probably sell the business if I need not have Square Payroll to assist with paying employees and tax reporting. Pros Sales reporting is fantastic with downloadable reports to excel for analysis, trending to be used for purchasing and inventory controllable. Helps us determine which items are selling best. Cons Employee timecards are hard to review on a weekly basis to see where there is an error. You can go day by day but in all honestly we are not using the scheduling function which may prevent some of these errors. Review Source JD Jammi D. owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "square payroll review" November 24, 2023 5.0 overall i think square is a great app for payroll Pros square payroll has one of the best apps with easy to use system Cons it is a little pricey for a app compared to other payroll apps Review Source JL Josie L. Owner Retail Used the software for: 1-2 years ### "Easy & Intuitive Payroll Software" September 19, 2016 5.0 Square's Payroll is insanely easy to use and navigate. I've been using it since Jan 1, 2015 and my only wish is that I started it sooner. I like that I can offer direct deposit to my employees and pick how often to pay them. They love it too because it's so simple, they don't have to worry about payroll. The backend for both me and my employees is also really easy to understand. I highly recommend it. Pros It's easy to use and understand. My employees said signing up and filling out their w-2 info was the easiest ever. Nobody had to ask me (or their Mom's!), it's direct and in plain English. It calculates paid sick time for me (as per the new sick leave act in CA). Submitting my quarterly federal tax returns and CA quarterly report of wages is also easy. It's so easy I don't even know how to do it because Square does it automatically for me! Customer service is also great. One time I received a notice from EDD that I filed late, I called Square and they took care of it. My fee was waived, I haven't had an issue since. Cons I wish the Pay history offered more sorting options like their Sales information. I'd like to be able to see it by year, month, quarter, etc. I know Payroll is still kinda "new" so it wouldn't surprise me if this is offered later. Review Source rS roger S. owner Automotive Used the software for: 2+ years ### "Great for paying employees and keeping track of time and activities." July 7, 2022 5.0 It's been essential to the operation of my business! Pros My technicians can clock in and out. Type stories. And I can easily keep track of money they are owed and taxes and things like that. Cons Nothing I could change about the software. It's been around long enough that they have practically perfected its use. Reason for choosing Square Payroll The ease of use and the way it was highly recommended everywhere I looked. Review Source CG Cameron G. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Gets rid of the headache" July 15, 2021 5.0 It was a lifesaver when we first implemented it. I was struggling to do payroll by myself. I'm not a details person and the software took care of all of it for me. It was perfect! Pros The payroll services makes things easy and removes the headache and compliance worries. Cons Haven't found any issues that are troublesome. It's working great for us. Review Source VR Verified Reviewer Marketing & Accounts Manager Food & Beverages Used the software for: 2+ years ### "Overall, Square is a great product that I expect will only improve with time. Excited where it goes!" December 8, 2017 4.0 Pros So easy to use and train new hires; multitude of features; off-line and mobile capabilities; constant updates that improve the app Cons Bugs are slow to fix; very limited data and customer analysis possibilities; features are confusingly different in the dashboard and Square app; privacy protection for customers doesn't allow us to make important changes; expensive Review Source LW LORI W. Member Food & Beverages Used the software for: 2+ years ### "If you cancel their service...BEWARE!" January 17, 2019 2.0 I will be looking for a completely new POS system as well as processor as this situation has left my small business in a bind halfway through January 2019. Pros The software itself is fairly easy to utilize; however, if you happen to cancel your subscription beware as you will be on your own. I had reorganized and changed entities therefore, cancelled my Square subscription. When changing entities I acquired a new EIN for the LLC. Square has refused to provide W2's for my employees for the 2017 tax year for the Sole Prop EIN in which I used for the business while with Square. After several emails back and forth I just received confirmation that Square will not be completing W2's for my business as I cancelled my service. Cons Customer service is extremely difficult with square as a whole. If you have any type of problem you will pretty much be on your own to research the internet or review conversation on the forum. Review Source VR Verified Reviewer Real Estate Agent Real Estate Used the software for: 2+ years ### "Super easy to use!" October 27, 2018 5.0 Awesome! Quick, easy, entertaining! Everyone is super happy when its this convenient! Pros Super easy to use, swipe and payment / transaction is complete in a matter of seconds. Super easy with digital copies! Cons Slight delay at times but that is normal when working on such a device that runs through a phone! Review Source SB Sherri B. Owner Food & Beverages Used the software for: 2+ years ### "Square Payroll is the only way to go!" August 1, 2023 5.0 Been using it for four plus years because it is so simple. Pros Ease of use, simple to input time and tips for employees. No need to worry about taxes either! Cons I feel it has all the features it needs right now Review Source Similar Products Featured ## Related categories [Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Payroll](https://www.capterra.com/payroll-software/)[Tax Preparation](https://www.capterra.com/tax-preparation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.