# Page 5 | Square Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Square Payroll the right Payroll solution for you? Explore 620 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170266/Square-Payroll/reviews

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Square Payroll

4.7 (620)

[View alternatives](https://www.capterra.com/p/170266/Square-Payroll/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Square Payroll

## Showing most helpful reviews

Showing 101-125 of 620 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Karyn M.  
Co-Owner  
Construction  
Used the software for: 1-2 years

### "Simple and Accurate Software"

May 21, 2021

5.0

The benefits of having Square Payroll are numerous! For one, I don't have to worry about doing payroll for our small company- it's just a few clicks each Monday and then I'm done! It's a very simple system to use and I think it's perfect for a small company like ours.

Pros

The features that are most important about Square Payroll are ease of use, being able to pick and choose what features I require, and the confidence that payroll will be accurate and on time. Also that the taxes are calculated correctly and are paid through the portal.

Cons

The only concern I had was that it was very difficult to get in touch with a live person the few times I had a question. In the beginning, I had a few questions that were not adequately addressed by the online Q&A but it took a few days for a response.

Review Source

JM

Jacqueline M.  
Owner/pediatric physical therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Square has simplified my work"

July 15, 2021

5.0

Pros

Ease of use. Price Thanks, Square. I can collect payments on site at conferences I host as well as in my clinic

Cons

I cannot process payments at my conferences in Iceland

Reason for choosing Square Payroll

Cost & ease of use

Review Source

VR

Verified Reviewer  
Founder & Holistic Health Practitioner  
  
Used the software for: 6-12 months

### "Super simple to use!"

December 7, 2017

5.0

My taxes and 1099's are created for me, my payroll is done in seconds and it saves me so much time!!!

Pros

It's easy to use, setup and understand. I came from using Quickbooks payroll which was way too intense for my business needs. This is great.

Cons

That I have to pay for it! LOL. It's really awesome software. In the beginning of using the software I didn't have any payroll to perform and was not aware that I needed to at least confirm a zero payout to close payroll for the term so that's made it a pain once I figured out I needed to do that. I don't know how that could be fixed in the future, a communication issue.

Review Source

BF

Brandon F.  
Owner  
Construction  
Used the software for: 2+ years

### "Great Product"

June 16, 2021

5.0

I’ve been using Square Payroll for two years, and have yet to have an issue with it. I love it!

Pros

This software is quick, user friendly and very inexpensive!

Cons

There’s nothing I don’t like about the software.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Square Payroll

Lower cost and ease of the app.

Review Source

DG

Dena G.  
Managing Partner  
  
Used the software for: Less than 6 months

### "Good software at a great price"

December 6, 2017

5.0

Pros

The software is very user friendly, which is a major plus of the software. I like that you can add Memos to the paystubs now. This is a nice feature. Also the software's features are of a great value for the services provided.

Cons

I do not like that you cannot generate complete timecard spreadsheets which include the date, start and end times for each day for a specified time period. You can download individual timecards for any given day, and you can generate a spreadsheet with the total number of hours worked for a given time period, but you cannot generate a single spreadsheet which includes the date, start and end times for every single date in the time range. I have addressed this with Square support and have asked for this to be something considered in software updates. Employers in CA are required to maintain timecards for their employees so it would be very convenient if Square could add this feature to the software. Having to download each individual day's timecards is rather burdensome. Also, Customer Service has not always been very helpful. Sometimes I just get a cut and paste with the rep which does not address my specific inquiry.

Review Source

Andrew K.  
Automotive Technician  
Retail  
Used the software for: 1-2 years

### "Square payroll"

January 23, 2019

5.0

Pros

Beautiful compliment to square retail and pos.

Cons

Nothing at all. I love the square line up

Review Source

JC

Jasmine C.  
Vlogger  
Arts and Crafts  
Used the software for: Less than 6 months

### "The Must HAVE!"

June 11, 2022

5.0

My overall experience with square it's good I love this app an will definitely continue to use it.

Pros

I like this app the most was because of the self service that they have it was very easy an simple to use. I haven't had trouble using it and this is my first time really using square payroll.

Cons

It would sometimes slow and freeze up on me maybe it was me.

Review Source

kwandile Mabutho K.  
Reviewer  
Animation  
Used the software for: 2+ years

### "Square review"

March 1, 2023

5.0

Minimal damage

Pros

Perfect program that is used for small businesses payroll

Cons

What I liked the least is that it has a bad login reception

Review Source

JM

James M.  
Ownee  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Once set up it's great"

April 16, 2021

5.0

I just ran my first payroll and it's super easy and super cool. It takes a lot of stress out of the whole situation

Pros

Once I set this up I didn't have to do a thing. The employees clocked in and they got paid. It was really cool

Cons

As with any software, it is difficult to set up. For me as a new business owner it kept kicking back my federal tax ID number as the wrong one. I didn't know what that was about and entered it nearly 30 times. Once set up though it all ironed itself out

Review Source

AC

Angie C.  
Professional Organizer and Virtual Assistant  
Consumer Services  
Used the software for: 6-12 months

### "A key tool for my business to run successfully!"

May 20, 2021

5.0

Square has taken the scary part out of running a business for me and made it simple and straightforward. I could not run my business without it.

Pros

Payroll and pay contractor features are excellent. The invoicing is very good as well. Those are the two things I use most from Square. But I also like the online booking, team management, and how items and services are highly customizable. Overall it's all pretty easy to use with a few things that just have a bit of a learning curve.

Cons

I feel like the ability to go from one location to the other on the mobile app could be improved. Also, I wish Square would integrate with timekeeping apps such as Clockify. We work per hour but not per shift, the time-keeping abilities in Square seem to be geared more toward retail and restaurant industries.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Square Payroll

I like the interface for Square and also the pricing was a huge factor for me as a small start-up business.

Review Source

JL

Johnny L.  
Owner  
  
Used the software for: 1-2 years

### "Good but it can be better."

December 7, 2017

4.0

Not having to file some of my own business documents

Pros

I like that it is so easy to charge our customers and I also like that we can create invoices, emails, feedback, etc. I also like how your staff sends resources via email to try to help ,e

Cons

Staff need to be more knowledgeable and familiar w/ their area of expertise so that they assist us better when we have any issues. Also, when I try to create recurring invoices for clients, it will not accept them but it will accept the transaction through point of sale. Also, my employees are in a union and I feel like having to manually input my employees union fees takes a lot of effort

Review Source

CM

Cynthia M.  
Owner  
  
Used the software for: 2+ years

### "ease to use, all in one, responsive"

December 21, 2017

5.0

Pros

Most of my small business POS and payroll tasks can be handled with this one system. There is a lot of flexibility to match the system to my business specific categories, product lines, items and variations.

Cons

Lack of automating conversion of information from this to quickbooks. Returns/exchanges Library organization limitations - you put what is a priority to you at the top instead of what is a proirity to me. Square Gift cards are too expensive to use.

Review Source

JT

Justin T.  
Owner  
Retail  
Used the software for: 2+ years

### "Has some bugs"

December 9, 2017

3.0

Easy to track sales

Pros

Consolidating sales in a user friendly way. Easy to use when system is actually working. Compatible with iPad.

Cons

Constant updates without any warning, leaving us having to switch over to PayPal here register app to process sales while square is down. Also constant connectivity issues with the chip reader causing a bit of embarrassment when customers watch us have to insert and swipe their cards several times thinking we are double charging them.

Review Source

VR

Verified Reviewer  
Research Scientist  
Higher Education  
Used the software for: Less than 6 months

### "Easy to use and learn. "

December 18, 2017

4.0

Saving time on processing the sale and calculating the taxes. It is useful when I see which of my items are soled more than the other and when, that way I can improve my menu.

Pros

This software program is user friendly and easy to learn and use. It did not take me long to learn its different features. I am waiting to see the marketing options.

Cons

There are still some features that needs to be added, like the flexibility on the square payroll. Also I would like to have my sale be deposited to my bank account on the next day however the square charges additional fee for doing so.

Review Source

JM

Jason M.  
COO and Co-Founder  
Consumer Goods  
Used the software for: 1-2 years

### "Really enjoy Square Payroll!"

January 9, 2018

5.0

Pros

I love how employees can set up direct deposit OR have a manual check, along with Square withholding the taxes and telling me exactly how much has to written in the check. Very easy to manage employees, adjust hourly rate, overtime, timecards and off-cycle payments.

Cons

Wish there was a way to bulk add employee timecards. For example, if an employee works 5 days a week from home (I know of Homebase, but from a manual perspective) and the same hours every day. I currently have to submit 5 timecards, instead of one batch one. Employees ask about seeing a breakdown of their hours inside of a pay period.

Review Source

Richard R.  
Director Finance / US Operations  
  
Used the software for: 6-12 months

### "User friendly easy to use"

December 6, 2017

5.0

Does not take long time to run payroll and easy to train someone to run it! Tax reporting is done for you which eliminates risk of late filings!

Pros

Fully integrated with Square POS so clock in info easy to import. Reports are good and functional. Easy to download reports and information.

Cons

Delay in paying direct deposit employees our employees opt for checks instead of direct deposit as we give them checks 1 day after running payroll for direct deposits they have to wait 5 business days with a weekend and public holidays in between makes for long wait to get paid!

Review Source

AW

Allison W.  
GM  
Food & Beverages  
Used the software for: 2+ years

### "Does what you need, could use more features"

March 30, 2021

5.0

This is much better than using an accounting service to do payroll.

Pros

Works with our time tracking app. Easy to do payroll deductions for uniforms and such. Putting employees in charge of getting their paystubs and keeping their tax info up to date is nice.

Cons

You can only direct deposit to one account per employee. This is ridiculous! Splitting deposits into more than one account has been and is available on every other payroll platform. It is crazy Square won't implement this option and is a huge annoyance.

Review Source

ES

Eriq S.  
Owner  
Pharmaceuticals  
Used the software for: 1-2 years

### "Payroll at your fingertips "

May 20, 2021

5.0

Fantastic experience. A++

Pros

Whether in the office or at the beach, you have access to process your payroll. The ease of this amazing software makes doing payroll yourself for small business a breeze.

Cons

I have yet to come across a situation using Square payroll that your help desk was not able to help with .

Review Source

CL

Catherine L.  
Owner  
Retail  
Used the software for: 1-2 years

### "Would Highly Recommend"

May 20, 2021

5.0

Great! Very easy to use

Pros

For a small business it simplifies all of the taxes, time off, and scheduling.

Cons

None, cannot think of any at this time.

Reason for choosing Square Payroll

For a small business it simplifies all of the taxes, time off, and scheduling. Ease of reporting, setting up new hires, removing team members who are no longer on payroll.

Review Source

CW

Cham W.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Excellent once you get the hang of it "

May 7, 2019

5.0

Pros

Square Payroll was easy to set up, and adding new employees is a very simple and fast process. Our employees have an online portal where they can edit their direct deposit details/address/withholdings/etc. As the administrator I'm able to import their hours from third party programs as well (currently using T-Sheets) The deadlines to submit payroll are clearly displayed, as well as the window of time when you can cancel or edit a submitted payroll.

Cons

For our company there are multiple pay rates depending on the work (regular hourly pay, drive time, etc.) When importing from T-Sheets I have to manually go through every time entry and specify what pay rate will be applied to each shift for every employee. It's not possible either to change how direct deposits are labeled on the employee's bank statement. Instead of having my company name listed it just shows "SQUARE PAYROLL"

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Reason for choosing Square Payroll

The pricing and set up process for Square Payroll was better than the competetors, and the features available fit comfortably with my company's needs.

Review Source

RS

Re S.  
owner  
Consumer Services  
Used the software for: 1-2 years

### "Easy to use"

July 15, 2021

5.0

Pros

Time & commission tracking, integration with other Square services

Cons

Nothing that I can think of currently. I don't have anything to say about this, but the review won't submit until I say more.

Reason for choosing Square Payroll

Integration with other Square services

Review Source

CL

Cassandra L.  
owner  
Retail  
Used the software for: 6-12 months

### "This is my first payroll experience, so I don't have anything to compare it to. "

December 6, 2017

5.0

I enjoy the convenience of having payroll streamlined with my point of sale system.

Pros

I've been very happy with the ease of contacting a real person to answer questions, of which I've had many. I appreciate how simple and streamlined the process is, and that I don't have to file any of my own paperwork.

Cons

When I signed up, it was at the beginning of Q2, and I had to run offcycle payments for Q1. Instead of filing Q1 late on it's own, Square combined it with Q2 and filed it all together. This was an inconvenience to sort out, and caused lots of confusion. I am still waiting to find out if I have to pay an IRS penalty because of this issue. Also, when I was signing up and adding employees, the software glitched and created multiple accounts for several of my employees. There is no way to completely remove these erroneous accounts from my employees list, so at times it has been difficult to sort through to figure out which is the "real" account for each employee. I'm currently trying to figure out how to find out the YTD payments for one of my employees, and I'm having a hard time finding this information.

Review Source

JS

Jennifer S.  
CEO  
Retail  
Used the software for: 1-2 years

### "Absolutely worth it "

December 1, 2022

5.0

Pros

Efficient, intuitive and great customer service

Cons

Nothing - it’s a great product and I highly recommend it.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Square is much better

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Computer Hardware  
Used the software for: 2+ years

### "Deposit Squarely into your Account"

July 16, 2019

5.0

Pros

So easy to set up and use. I love that I can just direct deposit my salary right into my account! It makes getting paid super easy and stress-free.

Cons

No cons I can think of since I began using Square Payroll!

Review Source

JN

Jessica N.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Easy to use "

May 20, 2021

5.0

I use to hand write our checks, we are a small business so it wasn't a big deal. We have recently added more employees and I discovered how to print checks, it really makes life simpler on pay day

Pros

I like being able to import time cards or manually enter time and the ease of printing checks. I also like being able to do it from practically anywhere.

Cons

I don't like the change when importing the time cards. There use to just be a highlighted area you click that says view timecards. They recently took that away. Now it is more difficult to view timecards if you notice a mistake when importing

Review Source

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