# Page 6 | Square Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Square Payroll the right Payroll solution for you? Explore 620 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170266/Square-Payroll/reviews

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Square Payroll

4.7 (620)

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Last updated March 13th, 2026

# Page 6 - Reviews of Square Payroll

## Showing most helpful reviews

Showing 126-150 of 620 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

lR

leonel R.  
owner  
Food & Beverages  
Used the software for: 2+ years

### "owner"

May 21, 2021

5.0

I love it

Pros

it's what I need and it works for me and my employees.

Cons

I liked every thing that this software offered

Review Source

TY

Tiana Y.  
Operations Coordinator  
  
Used the software for: 2+ years

### "easy to use system that always works the way it's supposed to"

December 6, 2017

5.0

Pros

I really like the functionality and user friendliness. It has everything we need and I was really excited to find out that we can now do pre-tax deductions. It's the total package.

Cons

I really wish it integrated better with QuickBooks Online, but I mostly blame QBO for that. It would be nice not to have to enter a manual journal entry every pay run, but it's not so cumbersome that it makes it not worth it.

Review Source

Erin G.  
Owner  
  
Used the software for: Less than 6 months

### "Easy to use, convenient, huge savings of time that is so worth it!"

December 6, 2017

5.0

Convenience, quick.

Pros

The payroll software saves me so much time! I was contemplating doing all this on my own or with other services, but I have found Square Payroll to be so simple and so fast to get contractors set up and paid.

Cons

I am still learning all the little things about the software. When I pay contractors, I am paying them for the month and I wish that was the default. I have submitted a few payments where it looks like I am paying them by the week, but that is not a big deal.

Review Source

VR

Verified Reviewer  
Chief of Administration  
  
Used the software for: 6-12 months

### "Overall, Square provides us the exact service we need."

December 11, 2017

4.0

Tax calculation and payment which is a huge benefit for those small business owners who are extremely competent in in field, but not accounting.

Pros

Once the software is properly integrated, Square executes our payroll efficiently, with minimum or no fuss. Customer service was helpful.

Cons

Somewhat complicated in integration. Instructions are written for people no older than 30 who have a certain level of computer literacy. The rest of us have to learn not only the intention of the instruction, but the language used.

Review Source

VR

Verified Reviewer  
President & Chief Operating Officer  
  
Used the software for: 1-2 years

### "Great value for our needs. "

December 6, 2017

4.0

Easier payroll.

Pros

Software is simple to use and run reports. Upon completion the break down of submission is clear and functional.

Cons

Wish they provided a shorter processing time for payroll. One or two days would be great. Currently payroll has to be processed five days before. Also would like to see time cards easier to use, better reporting and customizable.

Review Source

IG

Iris G.  
Owner  
  
Used the software for: 2+ years

### "Good"

December 7, 2017

5.0

Pros

Friendly to use. Easy to maintain. Allows many options, Like it in white, looks clean ( saw the new stand in black, didn't like it)

Cons

The stand is not practical for busy business. We purchased two years ago and has the problem with connection all the time. Poor design. Also, the new version is very expensive and the company doesn't take the old one to give some credit in exchange.

Review Source

ST

Sterling T.  
Executive Director  
  
Used the software for: 1-2 years

### "The POS system is easy to use, fairly simple to set up, and does not cost that much. "

December 12, 2017

4.0

Pros

It's ease of use. I do not have anything else to say regarding this topic, it's just easy to use and easy to teach.

Cons

The only thing I do not like about this software is that the reports for cash drawers are limited. If I want to see my totals for pay-outs throughout a month, I have to click on each individual cash drawer, which is time consuming and annoying. It makes it challenging for me to track cash transactions, especially when it is automatically synced to quickbooks. The cash drawer reports are not synced to quickbooks.

Review Source

CA

Carmella A.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "I like the software but I need much more training on it. "

December 11, 2017

5.0

payroll

Pros

Easy to use when given support. Was fast to set up to make payroll but needed more support in overall set up. I can pay people...but am behind on everything else / Should have been a comprehensive set up process.

Cons

There should be onboarding. I signed up and and am way behind in updating records etc. I have it set up so i am paying people but entering in all the old data from previous payrolls for year etc...doing it right ....prob not. There needs to be an onboarding process. I am way behind now and it is stressful. There also needs to be more integration with quikbooks or instructions on how to do it and set it up. I havent been able to reconcile my books since I signed up. I am sure most business use QB and Square. I asked multiple time but my requests were not understood. making payroll is one thing and the system is good for that but business need the bookkeeping set up help too. I am struggling with this and getting further behind each week. I have looked online for help from QB and Square to no avail.

Review Source

EA

Ebone A.  
Owner  
Retail  
Used the software for: 2+ years

### "I love it "

January 11, 2020

5.0

Other than that everything is great and I enjoy using it daily

Pros

I love how versatile and easy it is to use

Cons

The only thing I would change is how much percentage they take out off each charge.

Review Source

CD

Christy D.  
Small business owner  
Restaurants  
Used the software for: 6-12 months

### "Square payroll beat out the competition for my small business! "

April 12, 2018

5.0

More time to work other aspects of my small business. No more spending hours on payroll!

Pros

So easy to use and incorporate especially if you are using the Square POS. Time clock, employee management, taxes, workers comp can all be handled at once. NO astronomical fees! Saves so much time on payroll processing. Love it!

Cons

There isn't anything I can think of that I do not like. I switched from a major payroll firm and never plan on leaving Square. They really are looking after the small business!

Review Source

JW

Janet W.  
Owner  
Retail  
Used the software for: 2+ years

### "Really great!"

January 26, 2017

5.0

This makes payroll and reporting a breeze. Can't imagine anything more user friendly. We have recommended Square products to many of our small business owner friends.

Pros

Easy set up, ease of use, easy to use in the field. We love inventory tracking, payroll service, reports that are user friendly. We get our deposits quickly. We've used Square since the first readers were made available.

Review Source

ST

Stefani T.  
CEO  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Another Must Have For Startups"

October 22, 2020

5.0

No complaints, I love it and highly recommend to business owners.

Pros

Every business owner knows payroll is a headache, and this is especially true before you're profitable enough to bring on an account. Square Payroll makes it easy to start handling payroll quickly, easily and affordably ($5!) even if you have just one employee. It is a no brainer solution that grows with you over time. The features far outperform competitors that charge 10x more.

Cons

The inability to schedule same day payments, but there isn't really a Payroll software that does this quite right.

Review Source

KG

Kelsie G.  
Owner  
Graphic Design  
Used the software for: 6-12 months

### "TBS reviewing Square Payroll"

July 15, 2021

5.0

Pros

That payroll taxes are automatically taken care of for me!

Cons

The more team members you have the more it costs you.

Reason for choosing Square Payroll

The price & functionality was much better than everything else I looked at!

Review Source

VR

Verified Reviewer  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Makes it easy to process payroll."

December 6, 2017

4.0

The payroll process is easy and you file the government reports.

Pros

This software is easy to use and I really like that they submit the reports and tax payments on our behalf, it is one less thing I have to worry about.

Cons

I would like to see more customized reporting and interactive dashboard. Specifically, how much have I paid out for employee compensation over the year, and how much is my piece of the tax burden. I am sure this info is included, somewhere but I haven't found it yet.

Review Source

mB

michael B.  
Physical therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Convenient "

December 11, 2017

5.0

able to accept credit cards to my business

Pros

Simple to use! Just plug it into the phone and swipe! The customers love being able to swipe any card they choose!

Cons

unable to customize receipts the way I'd like. I need to be able to customize receipts to each client I have and it does not look clean on the print out when i have to write it in the "notes" section

Review Source

DK

Debbie K.  
Owner  
  
Used the software for: 1-2 years

### "Very reasonable. Has gotten better and better with time by adding additional features. "

February 8, 2018

4.0

Pros

Affordability, ease of use and also the employee clock in/out feature. Having all the information available on-line. Being able to check the Square app and see who is clocked in and how many hours total worked.

Cons

Some features seem to have bugs? Have to play around, go out of feature and go back in for things to work correctly. Ran into a couple of issues that the help feature didn't answer and one time tech support with payroll experience wasn't available. Biggest issue is that I'm not given enough time to review and run payroll - if I don't get in by Monday night, my employees will not receive their direct deposit by Friday - and holidays are worse! Not necessarily a software issue but I believe you should know, I have used several other companies throughout the years and always had a few days to process and get checks in time.

Review Source

DW

David W.  
President  
Food & Beverages  
Used the software for: 2+ years

### "Great payroll service, and a lot less expensive than our past companies."

May 20, 2021

5.0

We've used Square Payroll for over 4 years, and love it!

Pros

Easy to use, fast to input payroll for the week. I like the integrated Workers' Compensation policy.

Cons

My only concern is the ease at which I can pay the same employee different pay rates- for doing different jobs. While I can do it, it's slightly slower than my last payroll company I've used. Still great, though!

Review Source

rA

richard A.  
bartender  
Food & Beverages  
Used the software for: 1-2 years

### "Payroll Made Easy!"

May 5, 2021

5.0

An easy and convenient way to run payroll . Very affordable.

Pros

Easy to use , great price ,awesome to have all information online. I give it a high five!

Cons

Everything is a wonderful experience. Sometimes Customer Service takes a while to reach.

Review Source

SJ

Sarah J.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "So easy for one location "

May 23, 2021

5.0

Pros

Square Payroll is so simple to use, it takes minutes to complete payroll now. If you have one location I highly recommend it.

Cons

You cannot pull different location’s payroll from different bank accounts, square only allows one bank account for payroll.

Switched from

[AccountEdge](https://www.capterra.com/p/222114/AccountEdge/)

Ease of use

Review Source

NH

Nicole H.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "I've had a good experience and would recommend it to others"

December 7, 2017

5.0

I like being able to run my own payroll at an affordable price

Pros

I like the email reminders and ease-of-use. I like the price per month and being able to collect data

Cons

When looking at the graph of past payrolls I would like it to show the values more clearly not just when you hover over them period when adding a new employee I would like to do that without having to start in payroll but instead start under employees I don't think employee should be in two different places making it difficult to know which place I'm starting to do certain functions. I would also like to see time cards that don't just show each day but let me see a week or a month at a time. When I search under employee I would like to see their time cards going back that payroll and next payroll not have to click on each day and search for the employee per day

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Square Payroll has been easy to set up, manage, and it is perfect for small business."

December 6, 2017

5.0

easy and quick use.

Pros

I like that it is intuitive to use, it works fast, i can set reminders, and it connects to my bank, so payment and tracking are easy.

Cons

The employee punch clock is buggy, sometimes it doesnt allow them to log out and then i have to spend time fixing time sheets. Also, the employee should be allowed to log in to create a time sheet and not just have to punch in on their phone app.

Review Source

Maggie K.  
Owner  
  
Used the software for: 6-12 months

### "Set-up and weekly payroll processing is very easy. The customer support has been very helpful. "

December 7, 2017

5.0

Processing payroll and being able to offer my employees direct deposit. I was able to save on weekly accountant fees.

Pros

Ease of use. It's very simple and a great bargain for the price. Square files some taxes on my behalf which saves me time.

Cons

Lacks advanced features with things like setting up more than one deposit bank account for the same employee for doing a paycheck percentage split towards a savings account.

Review Source

KK

Katrina K.  
Owner  
  
Used the software for: 1-2 years

### "Easy to use and convenience"

December 13, 2017

5.0

Pros

Convenience and ease of use. I do like payroll processing since it is priced competitively and it automatically direct deposits to employees checking accounts and also automatically deducts taxes that are due to IRS and state taxes

Cons

Square charges more than other credit card processors, so we are considering changing. Customer support is good once you get a hold of them, but sometimes you can't get a hold of someone that day or right away or holding for awhile.

Review Source

CH

Christopher H.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Ditch Your Other Payroll Providers ASAP"

September 19, 2016

5.0

I was getting fed up with Wells Fargo payroll for years. Every time I requested a change, such as employee bonuses or salary increases, they would screw up payroll for everybody. I knew that whenever I would ask them for something, things would get screwed up. I was looking for a change, and considered Bank of America. The price was comparable to Wells Fargo. Then I heard that Square was doing payroll. I was instantly intrigued, because I like the credit card payments using the card (see them, but never used the service for our business). Square has a reputation for technological innovation, and the price was very good. I like allowing the employees to manage their own accounts and to get their documentation. Square Payroll rocks! I just wish they had the ability to automatically run salaried payrolls. I don't like to run payroll. All our employees are salaried and get paid the same amount twice each month. However, we do give Xmas bonuses, which is an annual change request that Wells Fargo would screw up most years.

Pros

Employees have real-time access to their payroll reports and manage their own accounts

Cons

I have to run payroll for salaried employees every two weeks.

Review Source

VR

Verified Reviewer  
Owner  
  
Used the software for: 6-12 months

### "Square Payroll has been a perfect fit for my small company."

December 18, 2017

5.0

Lower cost and good customer support.

Pros

That I always have a person to contact (through phone or email) if I have any questions. Payroll was easy to set up.

Cons

That the Square Payroll interface is combined with Square Point of Sale. My business does not process transactions using Square, but I am always challenged with a request to link in bank account information when I access the dashboard.

Review Source

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