# Page 7 | Square Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Square Payroll the right Payroll solution for you? Explore 620 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170266/Square-Payroll/reviews --- Square Payroll 4.7 (620) [View alternatives](https://www.capterra.com/p/170266/Square-Payroll/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Square Payroll ## Showing most helpful reviews Showing 151-175 of 620 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RP Rene P. CFO Food & Beverages Used the software for: 6-12 months ### "The Square POS has really facilitated our process. We are very happy with it." December 13, 2017 5.0 I really uncomplicated the administration aspect of running a business which allow us to focus on the operations side of the house! Pros Love the sales comparisons from week to week. Also, love the payroll application that comes with it; it uncomplicated the process having the time cards available under the same program. The Square POS is also seamless to use, just wish I had bought the latest POS. Cons There has been several times where the POS just stops working and no one can figure out why. Sometimes is an apple update that totally shuts the POS down. The thing is, it does not notify you so it makes it difficult to trouble shoot Review Source JH Joe H. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Works well for my business" December 6, 2017 4.0 Easy access to payroll, seeing monthly statements, convenience Pros What i like about the product is that there is no month fees, it is user friendly, I can take it any where, and quick Cons I know this really doesn't have to direct correlation with your as Square as a company, though sometimes a slow contention to WIFI Review Source EG Elissa G. Owner Used the software for: 2+ years ### "Pretty good " December 6, 2017 5.0 Pros Merchant vendor, high tech appearance, keeps track of transactions, easy to run reports, time stamp is cool but payroll needs work Cons Customer service takes hours to get through! I tried emailing and never heard back. The payroll screwed up my payroll twice and didn't pay my unemployment taxes! Review Source AH Angel H. Owner Food & Beverages Used the software for: Less than 6 months ### "Though I have only been using it for a couple of months, I have been really happy with it!" December 6, 2017 5.0 Easy to use and understand. Reminders sent automatically which helps me tremendously and payments are also automatically taken care of by square and come out weekly which is easier in smaller amounts. Being able to do everything concerning employees from one system is fabulous! Pros The thing I like most is the ease of use with it and the that works better with the employee management side. I am able now to do everything through square rather than having to go to several different places to gather all of the information I needed to get payroll complete, now its all here. They seem very thorough as well when I have communicated with the Square payroll team. I have been in business for 5 years and in that time have had an outside accountant for a time, then switched to Quickbooks, and now with square and in my experience, this is by far the best choice. Cons There is only one thing I can think of at this time that I haven't been able to see or figure out. With Quickbooks it did all my calculations for Unemployment Security to the state but I don't see that here. However, it is paid out quarterly so it may be that we have not come to that as of yet so this may be invalid if that is the case. This is the only thing I can think of that I have not figured out for sure yet. I would seriously encourage business owners to use Square. We love it! Review Source VR Verified Reviewer Owner Real Estate Used the software for: Less than 6 months ### "Non-existent customer service" February 13, 2019 1.0 Pros Nada yet. I purchased the software a few weeks back. Still haven't been able to use it. Cons I signed up with square payroll to "simplify" payments to contractors. Week 4 and haven't been able to make a single payment because of issues on their end. No worries, stuff happens. So, I emailed them (since there is no phone number which is ridiculous for a b2b service) and they sent me an auto response saying they "try" to respond to all requests within 24 hours... 72 hours later, nada. I email again, the same friendly auto-responder says they will again "try" to get back within 24 hours. NOPE! Seriously? You are dealing with people's income here. Get your act together. Completely unacceptable. Review Source John M. Partner Real Estate Used the software for: Less than 6 months ### "Great for some, but the customer service rendered it un-usable for me." April 9, 2019 4.0 Square payroll ostensibly makes small business and paying employees and contractors a breeze, but in practice, the service did not work for me, and repeated attempts to receive help from customer service were icy and unhelpful to the point that I felt I was being treated poorly out of spite. Pros Makes paying independent contractors easy and organized Lets contractors "Clock in" and out so they track and report their hours to you and are paid automatically Issues 1099s with a simple click. Cons \- Took my money and never paid it to my contractor. - Sent me an e-mail saying my company is not eligible to use Square Payroll, but did not refund my money, did not pay my contractor, and refused to give an explanation - just referred me to the legalese of their terms of service. Review Source LM Laci M. Owner Furniture Used the software for: 6-12 months ### "I love Square!" June 9, 2019 5.0 Pros I love how easy it is to use, the price, and that it integrates with my current square system. The built in time clock is amazing and so easy to use! Cons There could have been more into to teach you how to set up and use the software but it is easy enough to self teach. I have had a few questions when moving thru the system but after a little work, have been able to work it all out on my own. Review Source RJ Reginald J. Owner Environmental Services Used the software for: 2+ years ### "It Works For Me " April 18, 2022 5.0 Great! Pros How simple and easy the process is to operate. Cons Right now nothing the software is working great for me and my company. Review Source RK René K. CEO/Founder Retail Used the software for: 1-2 years ### "Why I use Square Payroll" April 16, 2021 5.0 I was with ADT and it was cumbersome and costly. As a longtime Square user, I looked into Square Payroll and switched. Never looked back. Pros 1) Easy setup. 2) Once set up it can all be automated 3) Good Value for money Cons None, I have not yet experienced andy issues Reason for choosing Square Payroll The ease of use and the better cost Review Source DC Domenica C. Hair stylist Individual & Family Services Used the software for: 2+ years ### "square payroll so far is the best Tool for Small business or even Self employee tool very easy !!" December 13, 2017 5.0 Capital, customer happy payment right o way is not spence tool Pros Easy ! simple and delicate so people always feel tecnologí of tge pay pal and card reader is the best Cons somtime the internet on my shop gets very slow so i get this slow charging problem but is ok is not the software fault Review Source Thomas S. Project Manager Used the software for: Less than 6 months ### "Easy to start! Great customer service experience!! " November 22, 2017 5.0 Payment processing, depositing, payroll, tax filing, inventory management Pros The Apple / Android payment processing is awesome. Great customer service experience with Ida Charsetad!! Cons Some confusing UI/UX processes once you get deeper into the Employer Dashboard. It's a little unintuitive at the beginning but I had a great customer service rep that helped me out. Review Source CN Chad N. CEO Used the software for: Less than 6 months ### "Signing up for Payroll was a bit confusing causing a 2 week delay for employees being paid." October 31, 2017 4.0 Pros Agent was very helpful and went above and beyond to ensure that the issues were fixed and clarified the confusion from a previous employee that had me sign up with Homebase. I did as recommended and called square to ensure the first pay period would be arriving soon, as it was past the day that was promised, causing distress with my employees. I compensated them so they would be confident in us as a reliable company. He listened to the issues and went above and beyond most company team members do and talked to a manager to compensate my company. He additionally went followed up with a phone call as scheduled and explained the process in a thorough and professional manner. I ultimately decided to stick with Squareup and Square Payroll due to the positive interaction and his manager who compensated us for the first month of payroll. It showed me that I was valued as a customer and that Square is a company that cares about the small businesses and customers that they serve. Cons The initial process was described incorrectly and it was confusing in the beginning, especially when I was asked to add the Homebase app to link up with Square and that caused much confusion and ultimately caused my employees to not be paid more than two weeks late. Review Source HD Hadley D. Influencer Graphic Design Used the software for: 6-12 months ### "Influencer review for square " January 15, 2023 5.0 Pros Super easy to use and most of all I trust the software Cons There’s nothing I dislike fortunately!!! Review Source VR Verified Reviewer Renewal Specialist Computer Software Used the software for: 6-12 months ### "It's fairly easy to use, but wished that there were more features" December 7, 2017 4.0 Pros That I can do everything inside of Squareup. I can port over the hours and timecards for my employee. Cons The fact that I have to pull excel reports to look at YTD. Reports is not that easy to obtain. Wish there was an easier way to run reports for just regular wage for all my employees without exporting it. Or running reports for specific Payroll items. Review Source Nicole B. Nutritional Therapy Consultant (NTC) Hospital & Health Care Used the software for: 6-12 months ### "Easy to use" November 14, 2018 5.0 Pros It is incredibly easy to use. I also really appreciate the customer support, being on the go, their customer support is easy to contact and quick to respond. I've had really positive experiences with customer service. Cons It tends to glitch on me every so often. Other than that, I like everything about this software. Review Source SL Sasha L. Owner and Hairstylist Used the software for: 2+ years ### "I really like the organized and easy to navigate online pages. The customer service is fantastic!" December 11, 2017 5.0 Pros The pages are clear and organized. The website is easy to navigate. The website is quick and efficient. Cons Sometimes I get confused as were to find what I am looking for or how to locate what I need, but I think that is user issues! Review Source AB Adam B. Owner Food & Beverages Used the software for: 2+ years ### "We're long time square customers and recommend it whole heartedly. " December 11, 2017 5.0 Cost saving Pros The software is super simple to use. It is cost-effective and The reliability has proven to be great. Cons A few features I'd like to have that aren't there but I suspect they'll be added in time as it is frequently updated. Review Source AN Alan N. Owner Used the software for: 6-12 months ### "Mostly good. support can be slow. have had a lot of glitches" December 7, 2017 4.0 Best part is the cost of labour per hour. that is incredibly helpful. Pros very user friendly for the staff. great reports. seems to be very intuitive. like that its completly intigrated with our square Cons has been some bugs. for the most part it has worked well. Logging in has sometimes been a challenge for employees, but not as bad as other systems we have used. Review Source JC Jenni C. Owner Alternative Medicine Used the software for: Less than 6 months ### "Easy to Use!" March 28, 2024 4.0 Pros I like all of Square Payroll. If I had to choose I would say how easy it is to use just amazes me. I switched to them and wouldn't look back. Cons I cant say there is anything I don't like about them. Review Source LH Lisa H. Owner Used the software for: 2+ years ### "great" December 6, 2017 5.0 Pros Easy to Use. Transfers funds and processes transactions quickly. Customer Support is helpful. Affordable. Cons Customer Support is is helpful, but hard to reach and connect with. Annoys me that there is a code required first. Review Source BB Bill B. Owner Food & Beverages Used the software for: 1-2 years ### "Best payroll system" June 15, 2021 5.0 Pros Seamless to use. Easy to use. Wish I started my business off with it but they made mid year transition easy. And this cost about half of what the big boys charge. No brainer to use Square for payroll. Cons Nothing at all this is the bomb. Get it today. Review Source sP shannon P. owner Used the software for: 1-2 years ### "One of the customer rep is great, she was very helpful" December 5, 2017 5.0 Pros pretty easy to work with. Has a lot of different options. Customer service is great. I like that you can do your marketing on square. I like the tutorials on how to do things. I like that square is always trying to improve Cons That you have to pay for every little thing. I would like to be able to make any report I would like according to services, sales, and specific employee. Review Source AS Andre S. Owner Photography Used the software for: 2+ years ### "The Best Payroll Software for the price " February 16, 2023 5.0 Pros Square Payroll is very easy to use. It takes out my quarterly taxes automatically. It allows me to direct deposit out employees pay into their account. It also takes care of the employee W-2’s automatically. Cons I wish it was just a set price not pay per employee Review Source Kyle N. President Used the software for: 6-12 months ### "A simplified solution for payroll at a great price." December 7, 2017 5.0 Pros Ease of use and allows a small business to handle payroll at a reasonable price. The partnership with workers comp makes the entire process simplified. Cons Ability to tie into a biometric time clock with automatic pushing of hours across platforms instead of only using the square stand for clock in. Review Source MG Michelle G. Horse Guided Life Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Square Payroll" June 30, 2022 4.0 Pros It makes payroll for myself, since my business is a non profit, quick and easy to do. Cons I wouldn't change or add anything at this time. Review Source Similar Products Featured