# Page 8 | Square Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Square Payroll the right Payroll solution for you? Explore 620 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170266/Square-Payroll/reviews

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Square Payroll

4.7 (620)

[View alternatives](https://www.capterra.com/p/170266/Square-Payroll/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Square Payroll

## Showing most helpful reviews

Showing 176-200 of 620 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HL

Hlee L.  
Owner  
  
Used the software for: 1-2 years

### "Love it. Easy. Some minor issues but responsive. "

December 7, 2017

4.0

Pros

Easy and quick. Set up is easy to follow and everything is tracked as needed for accounting. One time fee in purchasing the equipments and one flat interest rate per transaction.

Cons

Takes too long to respond back, but responsive. Always have to log into account in order to get a PIN number to call customer service and yet have to wait another day to solve problem.

Review Source

VR

Verified Reviewer  
Owner/Operator  
  
Used the software for: 6-12 months

### "Super easy to use, integrated well with POS"

December 6, 2017

5.0

Ease of use, low cost payroll solutions

Pros

Super easy to use integrated seamlessly with POS and square stand. Setting up new employees is easy, direct deposit as well.

Cons

Wish tips could be calculated and split for all staff working at time of tip, and not just configured to a single cashier number

Review Source

VR

Verified Reviewer  
Market Sales Manager  
Furniture  
Used the software for: Less than 6 months

### "The software was somewhat confusing at the start but ended up being user friendly."

December 6, 2017

4.0

Pros

Flexibility in being able to work through things quickly without many hiccups. I also like that my team finds it very user friendly.

Cons

There are not many software options that I looked into as this one seemed to be a winner right from the start once the initial kinks were worked out.

Review Source

SW

Shannon W.  
Acupuncturist/maker  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Some issiyes"

February 14, 2021

3.0

As long as there are not errors it’s great. Customer service is great once you get it( but it’s a challenge getting through.

Pros

Has made weekly payroll so much faster and no more second guessing my hours of payroll

Cons

We have had errors. Somehow the software accounted for two employees hours under different employees. It was quickly fixed at the time but was a nightmare to deal with at tax time because it wasn’t correctly fixed.

Review Source

Joan M.  
Gallerist  
  
Used the software for: 6-12 months

### "Efficient easy to use. "

December 6, 2017

5.0

Ease in processing payroll at a reasonable rate. Saves me a lot of time and money.

Pros

I found the software Easy to use and access historical data easy to find and review. I like the text reminders to file

Cons

Running off cycle payments. Could be a little more straightforward. I am not in front of my computer and therefore I can not elaborate

Review Source

WC

William C.  
Owner, Personal Shopper  
Consumer Services  
Used the software for: 6-12 months

### "User Friendly Payroll"

May 20, 2021

5.0

As stated above, it's extremely user friendly. Much easier to setup then competitors I've looked into.

Pros

It's super helpful considering I utilize contractors when needed since my service business is still small. Extremely user friendly. And I love that you can issue payroll via Cash App.

Cons

Don't really have any complaints about Square Payroll.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Square Payroll

Easier to setup, more user friendly interface, and more cost effective for the size of my business.

Review Source

WK

Wendy K.  
Owner  
  
Used the software for: 1-2 years

### "Makes being a small business a double dream!"

December 6, 2017

5.0

Pros

Really appreciate the email reminders to run payroll. Direct deposit is great and the fact that you take care of all the taxes is a huge help!

Cons

There has been a few letters we've received from the IRS with questions about payments they've received and where they should go, but the Square team has always been responsive and helped to figure it all out.

Review Source

KC

Karla C.  
Stylist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Stylsit"

November 15, 2023

5.0

Pros

What I like the most about square payroll is how easy it is to use and do my payroll

Cons

What I least like is nothing it's a great app

Review Source

Donna L.  
Relationship Coach / EFT Practitioner / Business Owner  
  
Used the software for: 6-12 months

### "I am happy using Square Payroll"

December 8, 2017

5.0

Pros

I do like that it is part of Square. I like that I can run off cycle payroll when necessary. It is a flexible system. I love that they file 941.

Cons

I wish that it had the capabilities to add benefits. Hopefully soon. It also needs to allow payroll dates to be changed.

Review Source

MG

Matt G.  
Founder  
Performing Arts  
Used the software for: 6-12 months

### "Great service & Great Value - Powerful, Intuitive, & Very Competitively Priced"

December 7, 2017

5.0

Helps us efficiently and effectively run our business.

Pros

The intuitive nature of the software makes it very simple and efficient to use. And while it may be one of the best designed interfaces, it also seems to be one of the most affordable payroll services that I have come across.

Cons

The only thing that I was unable to figure out in Square Payroll was set up an employee that received an hourly rate, plus commission, plus tips. I had to combine the hourly rate and commission together (Tips are separate).

Review Source

JL

Jason L.  
CEO/Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Worked Flawlessly so Far For me!"

September 19, 2016

5.0

The Square team is extremely helpful with any issues I have (which turn out to be my employees fault) and help get us back on track as soon as possible

Pros

Ease of use, Speed for payroll to be ran through, and customer service questions are answered promptly.

Cons

Not sure exactly what some of the charges are on my account. I'm sure they aren't charging me for something i didn't pay, but a detailed and itemized line receipt of any deductions on my account would be nice to have (unless I'm just not seeing it and they already have one)

Review Source

CM

Chanel M.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "Easy to Use & Functional"

May 20, 2021

5.0

Overall square payroll works great and everything you need to run payroll and report it for taxes is right there.

Pros

I love how easy it is to run payroll no matter what your payroll system is, Square allows you to customize your payroll process for your business.

Cons

I wish square payroll included a customizable fully functional work scheduler for the employer and employees to create their schedules

Review Source

CO

Carly O.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Overall, I'd give it an above average review. There are some things that can be improved,."

December 8, 2017

4.0

We benefit from the easy to use, easy to set up nature. Adding products is easy. Fast, reliable checkouts.

Pros

I like Square overall for my POS and Payroll. In general we like Square and Square Payroll because it was easy to set up, easy to use, it has good UI, nice design, easy to run weekly payroll.

Cons

1) Cost is good for a small business, but hikes as soon as you get a lot of employees. We are a taproom with lots of part time employees and some only work once a month. Maybe it could be a set rate over a range, like 5-10 people is XX$ per month. 2) Reporting errors with state. There have been several reporting errors and we've gotten letters from the Comptroller. Ideally we shouldn't be getting these. 3) Lastly, the difference between employee permissions and payroll should be blurred. I'd like to give my employees different access to features.

Review Source

PL

Paul L.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Easy payroll "

July 15, 2021

5.0

Excellent

Pros

So easy to use right from my phone, year end w-2 well done and accurate. Direct deposits always on time

Cons

It is affordable but I’d prefer an even better price

Review Source

TH

Tiffany H.  
HR Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "The Simplicity of Payroll "

July 15, 2021

5.0

My experience with using Square has been blissful and stressful at first. However, when all things fit perfectly, there were no problems, and the system has and will continue to work well for CSCB.

Pros

All of Square's features work so very well together.. A perfect match!

Cons

No problems to report other than HR learning how to navigate the software.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Square Payroll

Square was designed to assist small businesses to be just as great as bigger businesses. The ease of using Square products speaks volumes.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Square fitted in perfectly with the Square products that CSCB had been using years prior.

Review Source

Oni O.  
President  
Media Production  
Used the software for: 6-12 months

### "Our switch to Square Payroll was definitely the right one. So far: easy, simple, efficient."

December 6, 2017

5.0

It helps me to make my administrative duties more efficient and gives me more time to focus on other administrative and creative matters within my company.

Pros

The UI is easy to navigate. The reminders are really helpful (though they could arrive a tad earlier). I like that the state and federal filings are completed on time each quarter and mistakes are reported to me timely.

Cons

I can't change my actual payroll start each month from when we started initially (which was mid-month). And, it's annoying that we have monthly payroll and it makes me do 0.00 mid-month payrolls and "off schedule" payrolls to do monthly ones.

Review Source

VR

Verified Reviewer  
Director of Client Services  
Financial Services  
Used the software for: Less than 6 months

### "Good system for timekeeping and payroll service"

July 12, 2018

5.0

Pros

This system is integrated into my POS. Easy for employees to clock in and out, self-manage their payroll setup (bank account, etc).

Cons

Nothing really stands out to me. It's a simple service and cost effective for our small business.

Review Source

BC

Benjamin C.  
Company Owner  
  
Used the software for: 6-12 months

### "Perfectly efficient"

December 9, 2017

5.0

Pros

The price was initially what caught my eye, but the experience of using this system is always rewarding.

Cons

I would like more options with weekly payroll for 1 time deductions or additional pay. Also being able to accurately descride the commission for my employees pay.

Review Source

Beverly T.  
Founder  
  
Used the software for: Less than 6 months

### "Great product, gets the job done in a nice minimalistic way, but the UI could use some work. "

April 5, 2018

4.0

Pros

It does everything it's supposed to do. I use it to pay my contractors and it does a great job with communicating with them. Also, the pricing is great and I really feel like I'm getting my money's worth.

Cons

The user interface isn't very intuitive and it's missing a key feature of a dashboard where I can see how much I'm paying each contractor. I currently have to click on each individual contractor for that information so it makes it hard for me to compare them. Overall I know that all the information I need is there, though sometimes I have to click around to find it.

Review Source

RW

Rebecca W.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Square Payroll for Small Business"

July 2, 2020

5.0

I am very happy with the software and the services it provides, and it makes running payroll smooth and easy.

Pros

This software is easy to set up and use, especially when already a Square customer for other services. Affordable and user-friendly.

Cons

Initially, I had issues when setting up my pay cycle because the software was not as flexible as I would have liked and I had missed a deadline, and I had to get a work-around from customer service. But once my initial run had been completed, I was able to get everything easily on track, and have had no further issues.

Review Source

PW

Peg W.  
Own-operate a whiskey bar  
Hospitality  
Used the software for: 1-2 years

### "Square is easy to set-up and inexpensive hardware. "

December 6, 2017

5.0

Fast to set-up, easy to update and, mobility of hardware

Pros

Ease of use, menu updates are a snap, mobility of ipads and the set fee for all cards, so there is not guess work or surprises.

Cons

Inability to slide a credit card and hold a tab open. We have to keep the cards on file and then charge at the end of the sale.

Review Source

SS

Samuel S.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Simple to Use Payroll Tool"

September 12, 2019

5.0

Amazing. Easy-to-use, time saver, and saves me money by handling all tax filings so I avoid any fees or penalties.

Pros

Running payroll with Square Payroll was a breeze. I only required it for a couple of months because I only had an employee for a couple of months in my very small business. But in that time it took me less than 5 minutes to run payroll every two weeks. All I had to do was enter my employee's hours and hit "run payroll". It would handle all local, state, and federal taxes by taking out the necessary amounts and holding them to file taxes when needed. It also allowed me to print a paystub and write manual checks or print the check. It was also the cheapest payroll tool I could find. Highly recommend.

Cons

There was not anything about this software that I had an issue with.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Review Source

SZ

Sheldon Z.  
Ceo  
Construction  
Used the software for: 2+ years

### "Great product "

May 20, 2021

5.0

Great. Live the time clock and auto deposit.

Pros

Payroll is seamless and only takes me minutes to complete

Cons

If you have trouble it’s tough to get ahold of someone.

Review Source

Amanda P.  
Owner  
  
Used the software for: 6-12 months

### "Just what I needed"

December 7, 2017

5.0

Pros

Everything is taken care of for me: hour tracking, taxes, paperwork, etc. It's very simple to use.

Cons

It's not optimized for mobile phone usage, which makes running payroll difficult if I don't have computer access.

Review Source

SC

Scott C.  
President  
  
Used the software for: 1-2 years

### "Very Convenient "

December 11, 2017

4.0

Pros

It is great to be able to apply payroll through the square system and overall sales have increased once we switched over to the square system.

Cons

Sometimes its not easy to apply edits on the spot. Or it would be nice to change units on the fly instead of going into the backend of the system.

Review Source

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