# Page 9 | Square Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Square Payroll the right Payroll solution for you? Explore 620 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170266/Square-Payroll/reviews --- Square Payroll 4.7 (620) [View alternatives](https://www.capterra.com/p/170266/Square-Payroll/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Square Payroll ## Showing most helpful reviews Showing 201-225 of 620 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer SHE-E-0 Used the software for: 6-12 months ### "Great Experience with Great Customer Service" December 6, 2017 5.0 Easy Payroll. It has helped me with all the payroll needs for myself as well as the employees Pros I like that it is user friendly, and helps keep track of all payroll cost. I think that for a small business this program is great. Review Source PB Petula B. Owner/ CEO Music Used the software for: Less than 6 months ### "Takes the extra steps away" July 18, 2021 5.0 As mentioned before, square payroll really makes things super easy for me... and did I mention the price is not too shabby either! Pros Super easy to use and integrates with just about everything. Just when I think a feature doesn't exist, here comes square with the added option! Cons Not sure why it's not allowing me to add my cashapp a payment option, but I'm sure it's something I'm not doing correctly. Review Source JF Jesse F. Owner Restaurants Used the software for: Less than 6 months ### "Unlike the Square POS, Square Payroll has been mixed for me" December 6, 2017 3.0 Well the ability to do my payroll seamlessly with the same POS that clocks in my employees is nice and smooth. Pros Interface is nice, looks good, easy to navigate. Ability to print own checks in nice too, although theyre often slightly misaligned :( Pricing is super competitive as well which is what drew me away from ADP in the first place. Cons Some features clearly havent been thought through (Salaried employees being translated into hours and hourly wages makes zero sense), there is poor compatibility with Square POS (I cant tell you how many calls I put in where Square reps would transfer me to Square Payroll dept only to be transfered back bc nobody seemed to know). Employees shouldnt have two profiles, one in POS and another in Payroll. Too confusing! Importing prior employees was a nightmare too. Review Source GV Guadalupe V. Psychologist/Business Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "I have enjoyed the quality and overall experience with this product." December 6, 2017 5.0 Ease of use; convenience with minimal difficulties. Pros This product is convenient and easy to use. I am able to pay my employees with a click of a mouse and can view/print their pay stubs easily. I could not have asked for a more easier or more efficient way to pay my employees. Also, I enjoy the ability for the program to pay my employee taxes to the IRS. One less item I have to think about; which gives me more time to focus on my practice. Review Source CH Chris H. President Staffing and Recruiting Used the software for: I used a free trial ### "Missing Key Features for Small Business Owners" October 21, 2019 1.0 I was lured in by the price and the technology aspect of a tech company like Square. But the software is flawed and doesn't have all the functionality it should. Maybe wait a few years for them to figure it out before using them. Pros It was easy to get setup and connected. They had a good sales call, the person was well-spoken and sold the product well. The price was also appealing. Cons They lacked key functionality for a small business owner to pay himself and avoid fines and late fees on taxes. This is a product for use for retail store employees to clock in and clock out. They didn't let my hourly employees go back and edit their timesheets and forced the admin to do it manually. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) Reason for choosing Square Payroll I liked Square as a company and thought they would have figured it out if they got into this market but I assumed wrong. Review Source MT Matt T. Owner Automotive Used the software for: 6-12 months ### "We are pleased " July 16, 2021 5.0 It has made payroll so easy. Pros The software is easy to use. I never have any issues. Cons Id prefer to have the Overview as the 1st page to pop up. Review Source VR Verified Reviewer Pathologists' Assistant Used the software for: Less than 6 months ### "so far it has been good" December 7, 2017 5.0 ease of use. quality. simplicity Pros i like that it prompts you to take action and reminds you to complete it. I like that all of my employees information is kept secure. I like that all of the employees were able to complete direct deposit via a link provided by square. Cons too soon to tell really. the only problem that i have had so far is that Virginia requires you to have a state tax id number and square asks for this number when the account is set up. Virginia does not give you this number right away though so that causes some frustration. Review Source KW Katherine W. office manager Used the software for: 6-12 months ### "Great support staff and program works great" December 6, 2017 5.0 Pros The ability to get reminders of deadlines for payroll and to be able to see past pay stubs. I like being able to add time on a daily basis. I like the emails letting me know what is being debited out my checking account also. Cons I had a little trouble finding out how to switch from direct deposit to hand written check but with a quick call to customer support, they helped me figure it out. Its a really great program. Review Source YT Yatin T. Managing Partner Management Consulting Used the software for: 2+ years ### "Makes doing payroll a piece of cake" March 18, 2021 5.0 I love the ease of it and also the reports are ready whenever needed Pros Very easy to set up and manage. Also love the fact that the reports are available online whenever one wants. Also support is responsive. Cons None really. Review Source Jon B. Store Manager Photography Used the software for: Less than 6 months ### "Extremely user friendly" December 6, 2017 5.0 Pros When I transferred from Paychex, Square was able to guide me through step-by-step in how to download the proper data from my old payroll system and integrated it into the new system. I was able to talk on the phone with a customer support person who guided me through anything I did not understand. Almost everything was easily handled by the auto setup guide, however. Cons It does lack some features. I would like to be able to set two pay rates for an employee or charge different amounts to different accounts, but I don't need it. Review Source OF Oisin F. Owner Used the software for: 6-12 months ### "Experience has been fine thus far " December 6, 2017 4.0 Pros Ease of use and reliability. Once initial set up was done, I didn't need to make many changes but when I did it was easy. I like that you can use offline mode if your WiFi goes down. This is important. Cons Software itself has been fine. I would like to speak with someone about additional features I may need at my second location. I would like to pick up the phone and call someone but I'm not sure that is an option. Review Source AC Amanda C. Owner Food & Beverages Used the software for: 6-12 months ### "Square payroll has helped streamline my office hours & alleviate stress. " December 7, 2017 5.0 Not communicating with the irs is a game changer. There were times before when I was on hold for up to 2 hours at a time for simple information. Pros Easy to navigate, intuitive, good customer service. Communicates directly with the state and the IRS so I don't have to. Cons A little difficult to process payroll on a phone or iPad sometimes. The app doesn't show the full screen and I have to drag the screen around to find all the options. Review Source SS Samantha S. Fitness Professional Health, Wellness and Fitness Used the software for: Less than 6 months ### "great app that is easy to use for payments " September 20, 2022 5.0 Good experience with the app. A convenient way to track multiple areas and keep track of sick days, leave, pay, etc. Pros Nice to have access to payroll through an app on your phone. A good way to track multiple areas and keep track of sick days, leave, pay, etc. Cons Technology always has it's drawbacks and occasional glitches, but I feel that they have been limited with this app. It takes time to figure out where everything is at, but once you have that its very easy! Review Source PD Penni D. Owner/CEO Defense & Space Used the software for: Less than 6 months ### "Ease of setup was GREAT! Priced for small business. Direct deposit within a few days. Very happy." December 6, 2017 4.0 Ease of use. Control of payroll. Less money out of pocket every month. Pros I can enter payroll easily. The dates are in the upper corner so I know when to enter and when to run. Setup was simple (once you have your tax id) and we were able to process payroll the first week the employees were there with direct deposit. Made us look very professional. I like that we are able to process 1099 contractors as well as employees from the same software. Cons Every two weeks when I process payroll I have to make sure that I have the correct dates selected for adding time. I don't like that I can't print standard reports from the software to keep in a paper file as backup. We manually enter our payroll in our accounting system and I like to have paper reports setup. Review Source WY Wen Y. Owner Food & Beverages Used the software for: 6-12 months ### "Easy setup, easy to use and simple for small business" December 6, 2017 4.0 Convenience Pros It's simple and easy to use. You can upload hours from a third party time management system like homebase. You can print checks immediately after running payroll and not have to wait for the payroll company to mail checks. Cons It's expensive to have employee monitoring. Have to use outside free service to log employee hours. Running payroll through a 3rd party like ADP is more affordable. Review Source GK Gershon K. President Legal Services Used the software for: 1-2 years ### "Payroll service" February 15, 2022 5.0 They are reliable and helpful and have done a good job for my company. Pros It is easy to use, they do all of the tax forms and file them for you. If you need customer support, they are very helpful. Cons I have no complaints about the software. Review Source EC Erick C. Owner Restaurants Used the software for: 1-2 years ### "Easy and straightforward " December 6, 2017 4.0 Ease of use Pros Easy to use - no hidden fees. A straightforward product that delivers exactly what is advertised . We have been using exclusively square for customer payments for Over two years and have never had an issue that wasn't resolved quickly Review Source April R. Owner Photography Used the software for: Less than 6 months ### "it's been okay. It could definitely improve. " December 6, 2017 3.0 Pros that it automatically files my 1099's for me and keeps track of what i've paid a contractor in any given year Cons It doesn't explain well how to add monies I've paid a contractor with a check and just want to add that I've done that so it accurately do my 1099 for me. I HATE that when I want to pay a contractor it does it by pay period instead of per job (or day) and it takes forever for my contractor to get paid (like a pay period). When someone works for me I want to be able to pay them ASAP. As a freelancer myself that's what I want Review Source MK Manny K. Owner Used the software for: 1-2 years ### "Like every product Square has to offer, this is top notch!" December 8, 2017 5.0 On the rare occasion, we had to reach out for help we always got quick, intelligent answers to our questions. Pros simple peace of mind having everything under one roof with Square. we have been using the payroll service for a year now and never had any issues Review Source EJ Ed J. Owner Food & Beverages Used the software for: 6-12 months ### "Fairly easy to set up and onboard employees. " December 6, 2017 4.0 It is a fairly low cost, user-friendly way for a small business owner to handle payroll. Pros I like that the timecards are integrated right into our Square Ipad POS system. Very easy for employees to clock in and out. I also like that it shows paycheck tips as a separate category on the screen. Cons The Square system can be glitchy at times and is susceptible to bugs that show up as a result of IOS updates. Review Source SP Stephanie P. Pcc Health, Wellness and Fitness Used the software for: 6-12 months ### "Best product ever!!" January 3, 2019 5.0 I really like this software because it makes it so simple for us to work as a company and to get everybody their money Pros I love the software it’s super helpful for my company ! Cons No cons here! Love this software so much! Review Source AA Adriana A. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Good for Smaller Businesses" October 6, 2020 5.0 For the size of my organization, Square Payroll is a great choice. Pros Square made it really easy to pay employees. They do all the work for you, including quarterly taxes to IRS and EDD. They charge a monthly fee and a copy of your filed taxes are sent to you. It's that simple. Cons There's not too much I don't like about the service. For Square to do all the filing of quarterly taxes for me makes it worth it to pay the monthly fee. One downside might be is if you have a large organization with a lot of employees. Square charges a fee per employee which can get pricey with a large team. Review Source JS Jennifer S. Owner Arts and Crafts Used the software for: Less than 6 months ### "Great for the Beginner in the Payroll World" May 20, 2021 5.0 This has been a brilliant transition for me. I was currently only handling 1099 employees and wanted to hire a part time EMPLOYEE. I knew I had to do it right and saw on my dashboard that Square had this as an option. It took only a few minutes to set up and they did all the hard, icky work for me. Yay! now I'm paying my employee and it's a breeze. Pros Square Payroll takes care of all the filing with the State which makes the process fairly seamless. I really love that aspect of the whole program. Cons It was a little tricky to navigate at first, but after a while I figured it out with ease. Reason for choosing Square Payroll no Review Source DG Derek G. CEO Food & Beverages Used the software for: 2+ years ### "Easy payroll" May 20, 2021 5.0 Pros Ease of setting up and automatic payment each week. Cons Price for service versus the features that are being utilized Review Source VR Verified Reviewer Founder Food & Beverages Used the software for: Less than 6 months ### "It's pretty straightforward for us. Overall have been happy with ease to import timecards." December 9, 2017 4.0 Pros The user interface is great. Makes it easy for me to get the job done quickly and get through the payroll flow easily. I also really love the reminders - running a business takes a lot, and there are a million things flying - so it's helpful to be prompted about payroll being due! Importing the timecards is also a huge time saver for my business. Cons I do wish the software had the ability to run employee reimbursements. We need to refund employees who covered Uber/Lyft rides, etc. Review Source Similar Products Featured