# Page 3 | Square Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Square Payroll the right Payroll solution for you? Explore 620 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170266/Square-Payroll/reviews --- Square Payroll 4.7 (620) [View alternatives](https://www.capterra.com/p/170266/Square-Payroll/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Square Payroll ## Showing most helpful reviews Showing 51-75 of 620 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LC Louis C. Lead Purchase / Sales Computer Software Used the software for: 6-12 months ### "Square Payroll has proven a valuable solution to organizing and managing many vital aspects of our financial output system to employees." December 28, 2018 5.0 We were pleasantly surprised by Square Payroll's deep feature set and found that this application can contain just about every aspect of payroll function to employees. This application offers access for employees to individual accounts in order import hours worked and to create reports regarding vacation hours or even company benefits to name a just few of many parameters. Pros We appreciated the inclusion of so many capabilities inside the Square Payroll application such as salary calculators which generate accurate payroll rates individually or by group. This is one of many features Square Payroll offers through an easy to use front line interface. Our team was also impressed with Square Payroll's ability to integrate with our third party operational management software already in place. Synchronization is proven in most cases quite fluid. As Square Payroll supports mobile use on IOS and Android, access is readily available for employees when remote. Cons With such an outstanding and comprehensive application , our team found Square Payroll's customer service difficult to contact and almost as equally difficult to work with during our installation and integration phases. We are happy to report that this level of service improved as we progressed with Square Payroll's application features. There is a rather robust and informed online forum that is available where so many issues can be resolved thus improving client quality control levels. Review Source Christy Marie P. Manager of Web Development Telecommunications Used the software for: 2+ years ### "Square Payroll makes it easy to run my small business" May 20, 2021 5.0 Using Square Payroll saved me money by eliminating the need for me to hire a CPA. It was easy to set up and any initial questions I had were answered promptly and efficiently by Square. I've used Square to run a restaurant with 10+ 1099 employees and now I use it to run a small marketing firm that employs all 1099 contractors. It takes me less than 10 minutes to run payroll and get my employees paid and I am extremely satisfied with the service. Pros Square Payroll was is the easiest, least complicated system I have found to run payroll. I used it for four years while owning a restaurant and it was simple to add new hires and remove employees who left the company. Square files your quarterly taxes, unemployment insurance, and workers comp with each payroll run so you don't have to visit and file in all the different portals. I never had any issues with getting my employees paid on time and Square offers multiple payment options which can be customized to work with each employee. Cons There's nothing about Square payroll that I don't like. Square continues to add new features to help me grow my business and make payroll a breeze. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Review Source CP Chad P. Owner Restaurants Used the software for: 1-2 years ### "Freezer Fresh LLC" June 16, 2021 5.0 We love Square, easy app on phone to monitor sales and know when we need to rush up to help the staff. Very functional for business analysis. I would probably sell the business if I need not have Square Payroll to assist with paying employees and tax reporting. Pros Sales reporting is fantastic with downloadable reports to excel for analysis, trending to be used for purchasing and inventory controllable. Helps us determine which items are selling best. Cons Employee timecards are hard to review on a weekly basis to see where there is an error. You can go day by day but in all honestly we are not using the scheduling function which may prevent some of these errors. Review Source OA Oluwatobiloba A. Manager Arts and Crafts Used the software for: 1-2 years ### "Square payroll solutions " December 3, 2022 5.0 My experience with square payroll so far is very good in terms of payment and management Pros I sincerely like the comprehensive payroll system and it's solution that can help business grow both online and offline. It enables fast payment. Cons I have not found anything i like the least Reason for choosing Square Payroll It contain all the features i want and it met my needs Review Source JD Jammi D. owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "square payroll review" November 24, 2023 5.0 overall i think square is a great app for payroll Pros square payroll has one of the best apps with easy to use system Cons it is a little pricey for a app compared to other payroll apps Review Source BC Barbara C. Owner Fine Art Used the software for: 2+ years ### "Best Payroll and Benefit Program for Small Business" July 17, 2021 5.0 Great customer support and ease of use. Pros Time tracking and tax reporting were invaluable Cons No complaints - everything worked as I hoped Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Square Payroll Ease of use and support Review Source RW Roderick W. Owner Retail Used the software for: 1-2 years ### "Square Pay today " July 18, 2022 3.0 Pros Easy layout very functionable nothing hard easy time managing and very handy when needed Cons Not really any bad things about it because this product is very easy to use and it comes in handy when you need it Review Source JL Josie L. Owner Retail Used the software for: 1-2 years ### "Easy & Intuitive Payroll Software" September 19, 2016 5.0 Square's Payroll is insanely easy to use and navigate. I've been using it since Jan 1, 2015 and my only wish is that I started it sooner. I like that I can offer direct deposit to my employees and pick how often to pay them. They love it too because it's so simple, they don't have to worry about payroll. The backend for both me and my employees is also really easy to understand. I highly recommend it. Pros It's easy to use and understand. My employees said signing up and filling out their w-2 info was the easiest ever. Nobody had to ask me (or their Mom's!), it's direct and in plain English. It calculates paid sick time for me (as per the new sick leave act in CA). Submitting my quarterly federal tax returns and CA quarterly report of wages is also easy. It's so easy I don't even know how to do it because Square does it automatically for me! Customer service is also great. One time I received a notice from EDD that I filed late, I called Square and they took care of it. My fee was waived, I haven't had an issue since. Cons I wish the Pay history offered more sorting options like their Sales information. I'd like to be able to see it by year, month, quarter, etc. I know Payroll is still kinda "new" so it wouldn't surprise me if this is offered later. Review Source ES Erica S. Office Manager Used the software for: 6-12 months ### "Square has taken great care of us. Always there when we have questions. Simple to employees" December 6, 2017 5.0 1\. Self controlled payroll (i.e. I can edit punches, see everything behind everyone's payroll). 2. Much faster/more efficient punches (no longer writing it down, having employees punch in and out on the ipad is so much easier). 3. I can do payroll from anywhere. I once did it on the top of Haleakala in Hawaii. Efficient filing from payroll specialists, and being able to remove employees right away if they are no longer working for us. Pros 1\. The option to fix things right on your account. It makes accuracy and ease seamless. It is also very quick. 2. The customer support! Because I'm constantly on the go with my job, being able to send an email and receive an email response to my question makes it easy anytime and anywhere to get help. The responses are always knowledgable, patient, and consistent. 3. Being able to see the stats on our payroll is AMAZING. With previous payroll specialist it seemed like we didn't have the option to really see behind the scenes, but now we are able to see everything and every penny. Cons There are times that the software gets glitchy when people punch in and/or out (will say they punched in or out but didn't actually/will say they worked a different amount of hours than they actually worked). Employees can usually tell from the punch screen though if something went wrong. After letting me know, it is always an easy fix, but still a fix to have to take care of. Review Source rS roger S. owner Automotive Used the software for: 2+ years ### "Great for paying employees and keeping track of time and activities." July 7, 2022 5.0 It's been essential to the operation of my business! Pros My technicians can clock in and out. Type stories. And I can easily keep track of money they are owed and taxes and things like that. Cons Nothing I could change about the software. It's been around long enough that they have practically perfected its use. Reason for choosing Square Payroll The ease of use and the way it was highly recommended everywhere I looked. Review Source Serene C. Professional Residential Cleaning Services Hospitality Used the software for: 1-2 years ### "A surprise, random audit put your services to the test...Passed with flying colors Thank you!" November 1, 2018 5.0 I was recently audited by the NC State of Employment Security and passed with flying colors because we use Square up for our payroll services. I am busy leading my business, which means wearing many hats, and I have always depended on Square up to file the right forms, charge the correct rates, and pay my employees. All I have to do is plug in the time cards each week and click the pay button. The surprise, random audit put your services to the test...Thank you! Sincerely Pros Ease of use for sure, navigation, and customer support Cons Our team will have the same time cards...would like a feature that duplicates the time and can change the employee would be helpful Review Source CG Cameron G. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Gets rid of the headache" July 15, 2021 5.0 It was a lifesaver when we first implemented it. I was struggling to do payroll by myself. I'm not a details person and the software took care of all of it for me. It was perfect! Pros The payroll services makes things easy and removes the headache and compliance worries. Cons Haven't found any issues that are troublesome. It's working great for us. Review Source AB Alma B. Owner Music Used the software for: 2+ years ### "Square Payroll Services" June 15, 2021 5.0 Pros I love Square Payroll Services. They take care of all the paperwork allowing me to manage my business. Cons I love this software and I plan to keep using it for many years. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Reason for choosing Square Payroll Because I already had a Square account to invoice my clients. It seemed easier to keep only one account. They are great! Review Source DF Derek F. President Retail Used the software for: 2+ years ### "Okay product, remove for improvement. " June 14, 2022 4.0 It does what I want it to do. Pros Payroll is simple...easy to process, get reminders if I don't submit. Cons I don't think the report feature is very easy. You have to download everything just to see the report. Why can't you run the report, and then download if it meets your needs? Reason for choosing Square Payroll It's what they used when I bought the biz Review Source VR Verified Reviewer Marketing & Accounts Manager Food & Beverages Used the software for: 2+ years ### "Overall, Square is a great product that I expect will only improve with time. Excited where it goes!" December 8, 2017 4.0 Pros So easy to use and train new hires; multitude of features; off-line and mobile capabilities; constant updates that improve the app Cons Bugs are slow to fix; very limited data and customer analysis possibilities; features are confusingly different in the dashboard and Square app; privacy protection for customers doesn't allow us to make important changes; expensive Review Source KC Kayla C. Small business owner Construction Used the software for: 1-2 years ### "Saves my life" July 20, 2022 5.0 My business went from being such a hassle to making it enjoyable. Pros It makes my life and business functional. Cons Nothing i love this software and everything about it Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Square Payroll Its product overall quality is so much better Review Source JV Jean V. Owner Arts and Crafts Used the software for: Less than 6 months ### "Pretty good, but not quite perfect for me" February 12, 2020 4.0 I love that my employees timecards are much more accurate than my previous method of writing it on paper and figuring it out. It has helped me deal with the red tape my state imposes on me, so that's a real plus. I ultimately chose to remain with my current provider because of the lack of blank check printing capabilities. I would like a way for my employees to track their sick time taken on their apps. Pros I use Square for retail and appointments, so I wanted to try the payroll function. The set up was easy to do, and my employees downloaded the timecards app and didn't seem to have any problems setting it up on their end. Cons It says that there is a check printing function, so the first time I went to run payroll, I discovered that I needed pre-printed checks. My current provider's software prints out complete checks on check blanks that I buy online. So, I'm using the timecards function, but not the actual payroll portion. On the timecards, I still have to calculate sick pay manually. I would like my employees to be able to sign in to sick time on their own. Review Source LW LORI W. Member Food & Beverages Used the software for: 2+ years ### "If you cancel their service...BEWARE!" January 17, 2019 2.0 I will be looking for a completely new POS system as well as processor as this situation has left my small business in a bind halfway through January 2019. Pros The software itself is fairly easy to utilize; however, if you happen to cancel your subscription beware as you will be on your own. I had reorganized and changed entities therefore, cancelled my Square subscription. When changing entities I acquired a new EIN for the LLC. Square has refused to provide W2's for my employees for the 2017 tax year for the Sole Prop EIN in which I used for the business while with Square. After several emails back and forth I just received confirmation that Square will not be completing W2's for my business as I cancelled my service. Cons Customer service is extremely difficult with square as a whole. If you have any type of problem you will pretty much be on your own to research the internet or review conversation on the forum. Review Source DS DAVID S. Manager Insurance Used the software for: 2+ years ### "Small business owner" June 15, 2021 4.0 Easy to use for all small business owners Pros Price and easy access. Easy to install and best program for small business owners Cons need more time to submit payroll. Overall system is great. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Square is inexpensive and easy to use Review Source VR Verified Reviewer Real Estate Agent Real Estate Used the software for: 2+ years ### "Super easy to use!" October 27, 2018 5.0 Awesome! Quick, easy, entertaining! Everyone is super happy when its this convenient! Pros Super easy to use, swipe and payment / transaction is complete in a matter of seconds. Super easy with digital copies! Cons Slight delay at times but that is normal when working on such a device that runs through a phone! Review Source SA Shawn A. Owner Consumer Services Used the software for: 2+ years ### "Square Payroll is Great" December 2, 2022 5.0 It's accurate, easy and makes Payroll fast. Pros Square Payroll is fast and easy to use and it works. Cons It takes 4 days after processing payroll to get employees paid. However, you can apply to have that shortened to 2 days. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Reason for choosing Square Payroll I've just found every Square product I've used to be very usable and accurate. So I chose it for Payroll too. It is great. Review Source WH Wayne H. Owner Alternative Medicine Used the software for: 2+ years ### "One of the easiest systems to use. " January 22, 2022 5.0 Great company and experience. Pros Very easy to use. The app is fantastic. I also like that it texts and emails reminding to do payroll. The price is great as well. Cons Customer service could be better with some quicker help when needed. Review Source SB Sherri B. Owner Food & Beverages Used the software for: 2+ years ### "Square Payroll is the only way to go!" August 1, 2023 5.0 Been using it for four plus years because it is so simple. Pros Ease of use, simple to input time and tips for employees. No need to worry about taxes either! Cons I feel it has all the features it needs right now Review Source EK Elisa K. President Veterinary Used the software for: 2+ years ### "I love Square!" June 17, 2021 4.0 Customer service has been great when I have needed it. They create and send out W-2’s and 1099 if you pay contractors. They do all New Lenox hire reporting and taxes. Pros Easy to use. We use them for payment processing as well. I can do payroll in about 5-10 minutes. On boarding is easy as employees securely submit their own information. Cons For direct deposit you can only have your pay deposited into one bank account. There is no option for splitting. Alternatives considered [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/) Reason for choosing Square Payroll I already used them for payment processing and the price was similar to my previous provider. Review Source PW Patrick W. Self Arts and Crafts Used the software for: 1-2 years ### "Perfect square utilizing Square payroll" January 31, 2023 5.0 overall experience with square payroll is good. Pros The ability to pay manage and keep track of payroll and documents makes square payroll a great tool for any small or large business. Cons it can be a bit confusing but the help feature can make things move a bit more smoothly. Review Source Similar Products Featured