---
title: "Square for Retail Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Square for Retail Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more."
source_url: "https://www.capterra.com/p/170272/Square-for-Retail/"
page_type: "product"
language: "en"
---

# 

 Square for Retail Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Square for Retail

## What is Square for Retail?

Square for Retail includes all the tools you need to run your retail business. With Square for Retail you can sell in-store and online seamlessly, with an easy-to-use point of sale, integrated payments, seamless online store, advanced inventory management, and powerful reporting. Offer contactless payments and in-store pickup, and manage all your orders. Integrated with Squares powerful ecosystem so you can customize your solution with everything from invoices to email marketing. Try it free!

## What is Square for Retail used for?

[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 493 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

2%

Pros & cons

Highly intuitive, customizable interface

Versatile retail store solution

High and unclear transaction fees

Slow and unhelpful customer support

Starting price

$49

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Barcoding / 2025
-   Inventory Management / 2025
-   Retail POS System / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Order Fulfillment / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Square for Retail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://squareup.com/&name=Square for Retail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Square for Retail

4.7 (493)

VS.

[3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$49

Flat Rate, Per Month

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (492)

Ease Of Use

3.8 (3,006)

Value For Money

4.5 (361)

Value For Money

3.6 (2,242)

Customer Service

4.3 (320)

Customer Service

3.6 (1,946)

## Square for Retail alternatives

Highest Rated

[4.6 (375)](https://www.capterra.com/p/180087/Boulevard/reviews/)

Starting price

$176.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (1,317)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.1 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.4 (197)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/170272/Square-for-Retail/alternatives/)

## FAQs about Square for Retail

Overview

### What problems does Square for Retail solve?

Square for Retail solves slow checkout, cash-only sales, manual inventory tracking, and hard-to-train POS workflows by combining mobile payments, product catalogs, receipts, customer records, and basic reporting in one system. Small retailers, pop-up vendors, boutiques, nonprofits, and seasonal teams benefit most from faster setup, simpler staff onboarding, and smoother off-site selling.

Answer based on 288 reviews

Overview

### Which roles and teams benefit most from Square for Retail?

Square for Retail is most used by small business owners, store managers, and operations leaders who need to run daily retail workflows efficiently. Sales staff use it to process transactions and track inventory, while executives and finance administrators rely on reporting, reconciliation, and performance visibility to guide purchasing and staffing decisions.

Answer based on 490 reviews

Overview

### What company size and industries is Square for Retail built for?

Square for Retail is built for small retail businesses selling online or in store, with 88% of reviewers from small businesses and Retail the top industry at 20%. It also serves midsize and enterprise companies at 6% each, with additional use in Health, Wellness and Fitness at 6% and Apparel & Fashion at 4%.

Answer based on 493 reviews

Features and Usability

### What are the key features of Square for Retail?

Square for Retail includes core retail POS and payment processing features such as credit card payments, a mobile card reader, invoicing, and emailed receipts. Its differentiators are inventory management with barcode scanning, sales tracking and reporting, customer profiles with history, and mobile device compatibility for in-store or event sales.

Answer based on 189 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Square for Retail starts with the free Square Free plan, then offers Plus at 49/month and Premium at 149/month, with a free trial available. Processing fees still apply, from 2.6% + 15¢ in person or 3.3% + 30¢ online on Free. Reviewers often call pricing clear and affordable for small businesses, though some find transaction fees high.

Answer based on 169 reviews

Integrations

### Which third-party tools and platforms does Square for Retail integrate with?

Square for Retail integrates with QuickBooks Online, Shopify, Square Point of Sale, Square Appointments, Square Invoices, and Square Payroll. Reviewer mentions also reference Jane, Shift4Shop, and Zyro. These connections cover accounting, ecommerce, payments, scheduling, invoicing, payroll, and website management for retail operations.

Answer based on 30 reviews

Getting Started and Support

### What training and onboarding options does Square for Retail offer?

Square for Retail provides videos for training and onboarding. Videos can support self-paced learning and give teams a visual reference for setup steps, feature use, and basic workflows. No other training formats are confirmed in the catalog data.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does Square for Retail offer, and how do users rate the experience?

Square for Retail offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, helpful, and effective for setup or basic questions, with strong online resources. However, others report slow follow-up, generic replies, difficulty reaching live help, and frustrating issue resolution.

Answer based on 78 reviews

Security

### How does Square for Retail handle data security and access control?

Square for Retail uses secure payment processing, transaction confirmation, recurring access codes, chargeback protection, and user-role permissions to protect customer information and control staff access. Reviewers also value trusted card transactions and easy employee logins, though some say security features could improve and permission settings lack highly granular controls.

Answer based on 17 reviews

## Who uses Square for Retail?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Highly intuitive, customizable interface

98% positive reviews out of 48

Most reviewers describe the user interface as extremely easy to navigate, modern, and adaptable to individual needs.

High and unclear transaction fees

38% negative reviews out of 125

Some reviewers report transaction fees and equipment costs feel high, with charges accumulating and sometimes difficult to track.

Versatile retail store solution

97% positive reviews out of 32

Most reviewers find the retail store features reliable, straightforward, and well-suited for various in-person sales environments.

Slow and unhelpful customer support

36% negative reviews out of 61

Some reviewers indicate customer support is difficult to reach, slow to respond, and often provides unsatisfactory assistance.

Quick staff onboarding process

96% positive reviews out of 26

Most reviewers report staff training is simple and fast, with employees learning the system in minutes.

Frequent glitches and reliability concerns

51% negative reviews out of 53

Some reviewers describe recurring bugs, crashes, and slowdowns, making daily operations occasionally frustrating and inefficient.

## Features

AI summary

Based on 3,559 Point of Sale reviews

Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities:

-   **Credit Card Processing** (**73%** of reviewers rated this feature as critical)
-   **Electronic Payments** (**60%**)
-   **Payment Processing** (**58%**)

Square for Retail supports all three of the features reviewers rate most important: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help businesses accept payments in multiple ways, process transactions reliably, and manage checkout more efficiently, allowing teams to deliver faster service and keep sales moving smoothly.

Credit Card Processing

4.9 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Electronic Payments

4.5 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Payment Processing

4.6 (55)

67.27% of 55 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Inventory Tracking

4.6 (23)

65.22% of 23 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Sales Reports

4.6 (34)

55.88% of 34 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Inventory Management

4.4 (38)

55.26% of 38 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Square for Retail 81 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Delivery Management: Manage order deliveries until they are received by the customers
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Marketing: Create and send email blasts/campaigns
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- For iPad Devices: Operate/access software on iPad Devices
- For Liquor Stores: Software designed for use by liquor stores
- For Retail: For Retail Stores
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Historical Reporting: Information, data and reports that are being tracked over time
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Replenishment: Track stock count levels to manage product reordering
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Label Templates: Premade examples and templates for labels
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Mail Order: Facilitate the process of ordering and the mail delivery of products
- Merchandise Management: Provides intelligence to make the right inventory purchasing decisions.
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Location: Manage and support multiple locations
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- QuickBooks Integration: Integrates with QuickBooks
- Real-Time Data: Receive data and information in real time
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet.
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Retail Management: Manage sales in retail stores
- Retail POS: For retailers
- Returns Management: Track and facilitate returns of products sold
- Returns Tracking: See what items have been returned
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- SKU/UPC Codes: Internal and external product tracking codes
- Stock Management: Manage the buying, selling, and holding of stocks
- Supplier Management: Manage all supplier data and operations
- Touch Screen: Interactivity between software and users by touching areas on the screen of display devices
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

---

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Features

4.5 (492)

4.5

Based on 492 reviews

## Pricing

Value for money

4.5 (361)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/170272/Square-for-Retail/pricing/)

Square Free

$0.00

It includes:

-   Tap, dip, or swipe processing fee: 2.6% + 15¢
-   Online processing fee: 3.3% + 30¢
-   Automatically create items and SKUs
-   Discounts and refunds
-   Sales reporting

Square Plus

$49.00

Flat Rate,Per Month

It includes:

-   Tap, dip, or swipe processing fee: 2.5% + 15¢
-   Online processing fee: 2.9% + 30¢
-   Inventory management and stock intake
-   Vendor and purchase order management
-   Cost of goods sold and inventory reporting

Square Premium

$149.00

Flat Rate,Per Month

It includes:

-   Tap, dip, or swipe processing fee: 2.4% + 15¢
-   Online processing fee: 2.9% + 30¢
-   Cross-location returns and fulfilment
-   Transfer orders
-   24/7 phone support

Value for money

4.5 (361)

4.5

Based on 361 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[

Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[

Square Invoices](https://www.capterra.com/p/255193/Square-Invoices/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (320)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (320)

4.3

Based on 320 reviews

## User reviews

Overall rating

4.7

Based on 493 reviews

Filter by rating

5(368)

4(101)

3(13)

2(7)

1(4)

Mentioned topic

Sorted by most recent

JP

Jabbara P.

Owner

Food Production

### "Great & Simple "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2026

I use sequel for retail for my breaking and mortar and my food truck. It's helped me over the years to keep track of items/stock.

Pros

For what day off of the prices is great! It's a very simple payment processing service... with a few bells and whistles.

Cons

It was so easy to set up that I thought I was doing something wrong. The simple interface was easy to use, but I wish it had more detail.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Clickbooks for more complicated, and simply harder for me to use , because I didn't have any accounting training.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reasons for choosing Square for Retail

Because squares for retail is just simpler and seems easy to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AF

Adashia F.

Owner

Health, Wellness and Fitness

### "Good for new business owners "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

February 2, 2026

Good for new business owners. I went away from the platform because it didn't fit my needs, so your use will be based on personal preference

Pros

VALUE FOR MONEY - good, with square swipe adapter being free BUSINESS AND MARKETING - decent PAYMENT PROCESSING - does the job SALES - does the job

Cons

LEARNING CURVE - steep in my opinion for those that enjoy customization APPOINTMENT SCHEDULING - other platforms are better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kurt Z.

Owner

Consumer Goods

### "Square is #1 inventory and sales management!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2026

Square is very easy to set up and very user friendly when in use. The inventory piece of it is consistent and accurate and also very easy to navigate.

Pros

The ease of learning how to use it and also how easy it is to integrate with other platforms like Etsy

Cons

Once the integration is complete through Etsy, it would be nice to be able to shut down the relationship without having to create new items. If the items are set up in Etsy and you integrate into Square, Etsy still charges you fees on every sale outside of Etsy i.e. craft shows.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Caitlyn M.

Buyer

Retail

### "Square for Retail"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

December 23, 2025

My overall experience was okay, there’s are more pros than cons, but the cons hold more value than the pros.

Pros

I liked the ease of use and ability to learn how to use the software quickly. It was also very easy for customers to use and understand!

Cons

The customer support was not great with Square. It’s very hard to get in touch with someone, and when you do, they weren’t much help in my opinion.

Switched from

[ShopKeeper Job Control](https://www.capterra.com/p/77179/ShopKeeper/)

ShopKeep just wasn’t as effective as we would have liked

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Anthony R.

Web Developer

Design

### "Simple, Reliable, and Easy to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 17, 2025

My overall experience with Square for Retail has been positive, especially when it comes to ease of use. The system is straightforward, fast to learn, and reliable for day‑to‑day retail operations. Payment processing runs smoothly, and the built‑in reporting tools make it easy to monitor sales and performance without digging through complicated menus. However, the platform can feel a bit limited if you need more advanced retail capabilities. It’s excellent for small to mid‑sized operations, but businesses with more complex needs may find themselves wanting more flexibility and deeper features. Even with those limitations, Square for Retail delivers a clean, efficient, and dependable experience for managing in‑store sales.

Pros

It’s extremely easy to use. Managing the back end, running real‑time sales, and processing payments all feel smooth and intuitive. The built‑in analytics also make it simple to track daily performance.

Cons

It can feel limited for businesses that need more advanced retail features. Some tools lack depth, and scaling beyond basic operations may require additional add‑ons or third‑party solutions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Amy S.

Owner

Construction

### "Do Not Use Square"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 10, 2025

They will send you to chat vs a real person to discuss. They will earn interest on your money while you struggle to pay bills.

Pros

At first it was easy. Then I processed a large transaction and they closed the account and held money for 90 days

Cons

I processed a transaction for $13,800 through Square. Up until then, transactions had gone smoothly. Immediately after this transaction, Square closed my account and informed me that I would have to wait 90 days to receive the funds — with no way to expedite or reroute payment despite the urgent cash-flow implications for my business. Because these funds are tied up until February, my business is facing serious difficulty covering payroll and operating expenses. I operated in good faith, with no chargebacks or history of fraud, and now my ability to serve customers and pay employees is compromised. I request immediate review of my account closure and hold of the $13,800, with a pathway for either release of the funds now or cancellation of the transaction so I can process it through my preferred platform, Jobber, and continue business operations without interruption.

Switched from

[Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)

Heartland charged me for a year to not take transactions

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Amie O.

Point of Sale Inventory Control manager

Events Services

### "A great payment processing service for small businesses!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 11, 2025

Support staff was great, learning all of the capabilities in the beginning takes time, but well worth it. Payment processing was very good and only ran into a few situations where the wi-fi signal wasn't strong in the building we were in, disrupting service.

Pros

User friendly for many types of businesses, tracks inventory, supports online sales, competitive pricing for plans vs. other products.

Cons

We had a transient business and the sales tax programming was a bit cumbersome, having to change them weekly to where we were selling. A built in GPS system with retail sales taxes integrated would be incredible.

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)

Reasons for choosing Square for Retail

It suited our needs best being a transient business with many locations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Brett M.

Sales Manager

Retail

### "Great Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2025

Its great product been using it for years. I really do not have a bad thing to say about them. Very easy to use.

Pros

It is very simple to use! Great product to use! We have always had good luck with it. The fees are affordable for what we need to use them for

Cons

I really can't think of any issues aside from we use the same one for our business and it doesn't always keep us logged in and have to get the code from the owner

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

JENNY G.

MANAGER

Retail

### "GREAT PRODUCT "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2025

LOVE IT AND COULD NOT LOVE ANY OTHER PRODUCT I USE MORE FOR MY BUSINESS. IT IS THE GLUE THAT HOLDS ALL MY FUNCTIONS TOGETHER.

Pros

PRODUCT COUNT WAS GREAT WITH SQUARE FOR RETAIL. IT HELPED ME SO MUCH IN EVERYDAY TO DAY FUNCTIONS WITHON MY BUSINESS.

Cons

NOTHING AT ALL. ILOVE EVERYTHING ABOUT SQUARE FOR RETAIL. I HAVE NOTHING BAD OR LEAST ABOUT IT, IT IS ALL GREAT!!!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Tammi B.

Owner

Retail

### "Squares POS 5 stars!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2025

I wouldn't change anything or go anywhere else! It's perfect for rerai furniture and store. Once you've tried it you won't forget it!, its the perfect all in one app

Pros

It's an all-in-one place. I was using two other paid apps along with Square. Now, it transfers all my data and spreadsheets straight to the accountant. It's super easy to use, AI can track my daily sale with a simple ask AI how are my stats today vs last year at this time.

Cons

At first, just getting used to all the new tools. Which wasn't long. Very user-friendly my accountant is old school and an Excel userand was not happy at first and now he recommends

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

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