Square for Retail

4.5 / 5 13 reviews

Who Uses This Software?

Finished goods retailers.


Average Ratings

13 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $60.00/month
    See pricing details
  • Pricing Details
    $60 per register per month. Free 30 day trial with no obligation!
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Square
  • squareup.com/
  • United States

About Square for Retail

Square for Retail POS system is a full point-of-sale solution for retail stores. Square for Retail offers a suite of intelligent tools, from tracking sales and inventory to rich analytics. Square for Retail features advanced inventory management, COGS reporting, deep customer engagement, employee management and more.


Square for Retail Features

  • Allocation
  • Barcoding
  • Cost Tracking
  • Forecasting
  • Item Management
  • Order Management
  • Procurement Management
  • Reorder Management
  • Serial Number Tracking
  • SKU / UPC Codes
  • Supplier Management
  • Barcoding / RFID
  • Cost Tracking
  • Custom Pricing Models
  • Inventory Forecasting
  • Inventory Optimization
  • Inventory Overview
  • Kitting
  • Multi-Location
  • Order Entry
  • Purchase Order Management
  • Reorder Management
  • Search / Filter
  • Serialized Inventory Tracking
  • Shipping Management
  • Supplier Management
  • Traceability
  • Transfer Management
  • Warehouse Management
  • Customer Database
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Multi-Location
  • Purchasing
  • Returns Management
  • Sales Tracking

Square for Retail Reviews Recently Reviewed!

Best simple retail tool

Dec 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is probably the most user-friendly software on the market for both the retailer and the customer.

Cons: With the simplicity comes the downfall of not always having the best uses to connect with accounting software or inventory options.

Overall: Retail/ POS

I made a purchase from someone using square and my card info was save into the persons mobile device

Aug 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the fact that square is convenient, mobile and a easy to use mobile card reader system also it have other great features to help you run a effective business. It allows you to go mobile from any device you have any where you are and you get your funds deposited into your account within twenty-four to forty-eight hours

Cons: Ever though I like Square, I will not personally use it again to make a purchase because square allows your card information to be saved to the sellers mobile device. I had a bad experience with a sell using Square; my credit card information was saved in the sellers mobile device and later used to make personal purchases from someone using the sellers mobile device at a later time. I had a very difficult time getting my money refunded back to my account and proving that I did not authorize the purchases that was made at the time.

Overall: immediate availability of funds and ease of excess

there are a host of things I'd love changed, customer support really listens to my issues

Aug 15, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: there are lots of back office functions that I appreciate, like the ability to see remaining stock.

Cons: its not very pretty, especially when compared side by side with the regular app. its kind of dark. there are also many functions it needs, like the ability to do an exchange (bought a large, need a medium for example, or just return something within a new sale rather than a whole separate transaction) and to be able to check stock at another location (which would save me about 100 phone calls a week in peak season)

WE LOVE SQUARE

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: VERY EASY TO USE, ALWAYS 100% ACCURATE.... WE LIKE THAT WE CAN TRACK ALL OF OUR LARGE INVENTORY AT A GLANCE AND A PUSH OF A BUTTON. WE ARE ABLE TO HAVE OUR INVENTORY DONE CORRECTLY BECAUSE OF SQUARE.

Cons: SOMETIMES IT FREEZES WHEN WE DO NOT WANT IT TO. WE HAVE TO REBOOT AND THE SYSTEM IS FINE. THIS HAS ONLY OCCURED A COUPLE OF TIMES AND HAS NOT OCCURED ANY MORE

Need help

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love it totallyit's a great tool for my business and products and customers and fees and feedbacks

Cons: A few things i need help with to make me understand the new thingsto get along with trying to figure it

Overall: Free time to run my own business

Square is saving small businesses!

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use! Functional! Minimal time to receive critical business information. Ability to pull up current sales is just seconds behind the transactions at the retail location! Very impressive!

Cons: The steps that are showing up at the top of my feed for Square retail. Mobile app is par, much better to use desktop version. iPad and iPhone software make some features inaccessible.

Overall: Easy to use.

So far, so good. Could use a few more features for the premium price.

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Square is undoubtedly the easiest program to use and learn. Partly because of it's streamlined system, and partly because of it's minimal features.

Cons: There aren't enough exclusive features for the premium price. Namely, a lack of cost of goods reporting/editing features.

Love Square! I've been using it a year and am very happy with everything!

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the integration with Big Commerce so I can easily sell online and in store with inventory syncs immediately. We do a lot of volume so the immediate inventory sync is very important to us or we would oversell items.

Cons: The retail app needs some work but I understand they need more time to update the software. Once the bugs get worked out, I would love to have a complete retail POS solution. In my mind it would include, physical inventory counts using scanners for tons of inventory -preferable to have multiple people doing different parts of the store at the same time. Included in retail should be a report for the inventory status/financial which would include total count, total cost, and total retail price of the entire store/warehouse. Also, a better integration for Quickbooks online. I'm scared to add this integration because it gets horrible reviews.

Needs polishing

Aug 09, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The clean display as items are rung up, the favorites aren't on the front screen, and being able to search everything from the front landing page

Cons: No pictures show on products, Item and Inventory Management being different pages on the back end (needs consolidating), and lack of gift card options

Overall: streamlined search of product

Too many glitches in the system.

Aug 09, 2017
2/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: - Inventory accounting
- lower level search function
- streamlined look
- ease of use at POS
- clear screens

Cons: - Problems with the system tracking inventory properly
- Looses saved items entered
- Doesn't tell you if you have duplicate skew
- Should not have to press CHARGE on the screen prior to inserting credit card
- No ability to save tickets (If this is not fixed soon we will have to drop this version of software because we can't use this at the holidays)
- Need images for each item on POS
- Assigns random skews to items with large amounts of variations (happens when we do a bulk download)

Overall: - Streamlined use
- Lower level product variation searches

Great product that is very easy to use.

Aug 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use and set up. There are several options in setting up retail items. Really enjoy working with it and like all of the reporting functions.

Cons: The system lacks the ability (currently) to accept customer deposits. This is a feature that needs to be quickly added. Would also like the ability to "drill down" into some of the reports.

Overall: This software is easy to use and delivered on what was promised.

I have mixed feelings. I like the look/feel of the old app better. It seemed more user friendly.

Aug 08, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the ability to transfer inventory from one store to another. I like the ability to have employees clock-in/clock-out to keep track of pay and what items a specific employee sells. I like the ability to adjust quantities from the app instead of just the dashboard.

Cons: I don't like that I can't view another store's inventory from the app. Very often, I find myself saying, "We don't have that in-stock here, but I know it's in-stock at our other location." It'd be very helpful to be able to type in an item and view quantity in-stock for all locations. I also HATE that there are not "tickets" available anymore. I own a music store that offers instrument repairs and we also have special orders. For instrument repairs - the amount is variable depending on what needs done and I also notate the transaction with the instrument type, brand, serial number - what parts were used, and what was done under the "Quantity and Notes" section. I don't want to have to look up that information and type into a transaction with the customer standing at the register. In the other app, I could do all of that when no one was in the store and save it as a ticket. Then when they come into the store, all I had to do was pull up the ticket and they were good to go. Same with special orders. I don't want to add inventory into Square, assign it a price, add the SKU, put it into a category, set the quantity, etc., if I'm not going to STOCK the item. So for special orders, I like to just type in the information under "Custom Amount," but I do like to notate the transaction under "Quantity and Notes" with the title and SKU so I can look back and see what it was. I don't want to do that typing when a customer arrives, so I prefer to save it as a ticket. Now I can't do that.

Very good POS for small businesses

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I recommended Square to 2 of my friends who opened retail stores because I personally use for invoicing. The ease of setup and the ability to change products online and have them update in the POS is what I liked the most.