Who Uses This Software?

Finished goods retailers.


Average Ratings

99 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $60.00/month
    See pricing details
  • Pricing Details
    $60 per location/ month. $20 per additional location.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Square
  • squareup.com/
  • United States

About Square for Retail

Square for Retail is a platform of software, hardware, and payments for retail businesses. Its built for your storefront and back office. Its built for boosting sales and cutting costs. Its built for making the complicated stuff simple. Ring up a sale in seconds by scanning a bar code or searching with a keyword. Attach a customer or card on file to the sale for a seamless and fast checkout. Add inventory from your point of sale and instantly create customer profiles. Try it free for 30 days!


Square for Retail Features

  • Alerts/Notifications
  • Barcoding/RFID
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management
  • Billing & Invoicing
  • Catalog Management
  • Inventory Management
  • Materials Management
  • Order Management
  • Product Management
  • Production Management
  • Purchasing
  • Returns Management
  • Shipping Management
  • Supplier Management
  • Supply Chain Management
  • Warehouse Management
  • Barcode Generation
  • Barcode Scanning
  • Custom Labels
  • Inventory Management
  • Label Templates
  • Receiving Labels
  • RFID
  • Serial Number Tracking
  • Shipping Labels
  • Allocation
  • Barcoding
  • Cost Tracking
  • Forecasting
  • Item Management
  • Order Management
  • Procurement Management
  • Reorder Management
  • Serial Number Tracking
  • SKU / UPC Codes
  • Supplier Management
  • Commission Management
  • CRM
  • eCommerce
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • Barrel Management
  • Billing & Invoicing
  • Cellar Management
  • Inventory Management
  • Order Management
  • Point of Sale (POS)
  • Production Tracking
  • Vineyard Management
  • Wine Club Management

Square for Retail Reviews Recently Reviewed!


I have mixed feelings. I like the look/feel of the old app better. It seemed more user friendly.

Aug 08, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the ability to transfer inventory from one store to another. I like the ability to have employees clock-in/clock-out to keep track of pay and what items a specific employee sells. I like the ability to adjust quantities from the app instead of just the dashboard.

Cons: I don't like that I can't view another store's inventory from the app. Very often, I find myself saying, "We don't have that in-stock here, but I know it's in-stock at our other location." It'd be very helpful to be able to type in an item and view quantity in-stock for all locations. I also HATE that there are not "tickets" available anymore. I own a music store that offers instrument repairs and we also have special orders. For instrument repairs - the amount is variable depending on what needs done and I also notate the transaction with the instrument type, brand, serial number - what parts were used, and what was done under the "Quantity and Notes" section. I don't want to have to look up that information and type into a transaction with the customer standing at the register. In the other app, I could do all of that when no one was in the store and save it as a ticket. Then when they come into the store, all I had to do was pull up the ticket and they were good to go. Same with special orders. I don't want to add inventory into Square, assign it a price, add the SKU, put it into a category, set the quantity, etc., if I'm not going to STOCK the item. So for special orders, I like to just type in the information under "Custom Amount," but I do like to notate the transaction under "Quantity and Notes" with the title and SKU so I can look back and see what it was. I don't want to do that typing when a customer arrives, so I prefer to save it as a ticket. Now I can't do that.

A great and easy way for receiving payments.

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I really like how sleek, modern, and clean this method for receiving payment works. It has a very modern GUI, with large clear numbers and values as opposed to the majority of credit card readers that have much more pixelated appearances and significantly smaller font sizes in comparison. Also, the ease of the option of signing when required with a finger on a touchscreen device is better than the alternatives available today such as signing with a physical pen or a stylus for digital screens. These features save time at checkout which in turn increases efficiency, and as my time is very valuable to me, I greatly appreciate these factors that contribute to the ease of use.

Cons: While there is not much to dislike, I have noticed that sometimes cards are not read as easily with this software at times. While this is perhaps more a function of the hardware used to swipe or scan credit or debit cards, I have noted a bit of a trend with this when using Square with certain cards while performing with other card types have been flawless. This makes me suspicious if it is related to a software issue. Otherwise, I have no complaints about Square.

Square is the catalyst to making my passion have value.

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The most favorable feature in using square is its simplicity. In less than 10 minutes I was all set up with full understanding of how the software worked. It was quick and clean and practically effortless. When I was all finished I couldn't believe it I said " wow, really? That's it? I'm done?" Great interface with extremely user-friendly and modern design.

Cons: I honestly have no complaints. I have yet to run into any bugs or performance issues. Which, when there's money involved is hard to come across and a very crucial detail. I had to speak with an operator one time and that was a fault entirely of my own and was user-friendly and convenient. He was helpful and the issue was rectified within minutes. Sorry but really can't say a bad thing yet.

Overall: I am a freelance graphic artist. I use this software to make it easy to put value in my art. I now have the easiest way to my a living on my work anywhere I am or will be. Overall wonderful experience.

Love Square! I've been using it a year and am very happy with everything!

Aug 09, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the integration with Big Commerce so I can easily sell online and in store with inventory syncs immediately. We do a lot of volume so the immediate inventory sync is very important to us or we would oversell items.

Cons: The retail app needs some work but I understand they need more time to update the software. Once the bugs get worked out, I would love to have a complete retail POS solution. In my mind it would include, physical inventory counts using scanners for tons of inventory -preferable to have multiple people doing different parts of the store at the same time. Included in retail should be a report for the inventory status/financial which would include total count, total cost, and total retail price of the entire store/warehouse. Also, a better integration for Quickbooks online. I'm scared to add this integration because it gets horrible reviews.

Capterra loader

Square for small business retail

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the convenience of swiping a card, I love that it pays out quickly (far quicker than over my website) and it keeps peoples information from past square interactions they've done so you can send them a receipt.

Cons: I would love to have an offline setting so it could save the cards and charge when you reconnect. I don't always have a connection at the markets I'm working. I'm working currently with the smallest square phone connection so I also look forward to updating to the version that accepts debit cards too

Overall: Square was a cheap way for me to reach a larger demographic of people at the markets, it adds to my business's professionalism and I would recommend it to anyone.

A great tool for any small business

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Both interfaces are very easy to use. There are many features to make your business look professional, like sending receipts via email and text and asking for feedback after a transaction. Adding line items is very easy, which is convenient for businesses that are changing prices or items frequently.

Cons: As much as I love this product it could definitely still use some tweaking. The biggest complaint is the fact that you are forced to buy multiple card readers for your iPad because they stop reading cards after a while which subsequently forces you to enter the card manually which you are then charged more money for.

Calling All Scout Troop Leaders: Square is great for your booth sales! (and other small businesses)

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Super easy to set up, easy to process payments, easy to generate receipts, and easy to track sales. Plus it's a very reasonable cost and lets you be much more accessible as a seller - no more juggling tons of loose cash!

Cons: It can sometimes be glitchy, and obviously only works if there's a good internet connection. I had some initial problems with my chip reader that forced me to hand-enter a lot of cards, which is time consuming. But on the plus side, that option exists for when there's a problem with the reader.

Overall: I'm a Girl Scout Troop leader, and using Square has revolutionized our cookie booth sales. Now when someone says they don't have cash, we can give them the option to pay with a card,w which has gotten us a tom of sales we would otherwise have messed out on. We make a tiny margin on cookie sales as a troop, but Square's charges are so reasonable that it still works out very much to our benefit to use it. I highly recommend it for any kind of booth-style vendor, whether you're a troop, a church holding a bake sale or rummage sale, or a small business person vending at farmers' markets and craft fairs.

Simple to use, good interface

May 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Its very simple to use and train new employees on. Reports are easy to run and can get most data that you need. Allows you to communicate with customers.

They are continuing evolving and adding new features.

Cons: Wish there was a way to take a deposit for future orders (placed online or on the phone) so the sales are applied to the date they are picked not the day we take the payment. For advance orders, available pick up times are based on your hours of operations. Wish we could limit that depending on what is being ordered.

Square for Retail is the easiest I have ever used.

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Quick email confirmation / almost instant at times. Fast turn around when actually getting the money into my bank account. I use it A LOT for credit card purchases over the phone (no card present). Yes, the fees are about .5% higher but always very FAST and very Reliable.

Cons: Nothing. I only use the remote card swiper when at a seminar or speaking engagement.

Overall: This product is perfect for my needs. Works exactly as described on their website and support (if needed) is immediate and complete. Use with confidence.

Capterra loader

One of my core software solutions

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I use Square almost daily for my coffee roasting company. Its easy to use, easy to train others to use, and easy to customize for my ever changing inventory.

Cons: Sometimes I wish the Square app had the same functionality as the Square website. For example, invoices are easier to work with on the web vs. working with them on the app. You can't print invoices from the app, yet you can from the web interface. Just little things like that. Not huge, but minor annoyances.

Square improved my business

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly, quick and easy. I love their simple and straight forward layout. They literally contributed to my business growing!!!!

Cons: I can't think of any negative thing to say, except at the beginning I had some problems that turned out to do with poor internet connection.

Overall: My overall experience is beyond satisfactory. This software is a mus for any business. Quick and easy to use and works without any glitches.

Square

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it's so easy to send invoices in just a second! It keeps track of your clients names and client info, services, invoices etc which is such a timesaver! I can look st a glance and know what invoices have been paid and which ones need to send again.

Cons: I would love there to be a way to enter services in so you don't have to type it in each time when making an invoice.

Square is saving small businesses!

Aug 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use! Functional! Minimal time to receive critical business information. Ability to pull up current sales is just seconds behind the transactions at the retail location! Very impressive!

Cons: The steps that are showing up at the top of my feed for Square retail. Mobile app is par, much better to use desktop version. iPad and iPhone software make some features inaccessible.

Overall: Easy to use.

Love love love this processing for our credit cards

May 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The FREE software and low cost processing fees are GREAT. Money gets deposited FAST and deposited by 1am the next business day. No wait. No hassel.

Cons: Customer Service of you need to actually talk to a human is very lacking. They want to communicate by email and as a business some times you need a human right away.

Overall: The cost are amazing and FREE EQUIPMENT can not be beat!

My experience with Square is a fantastic!

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most is nearly everything! I get emails with updates to my deposits and I love the fact that my clients never have issues paying their invoices.

Cons: What I like least about Square is the fact that the client's name doesn't show along with their payment. This is the biggest headache when trying to apply the merchant fees and their payment into my accounting software.

Overall: The benefits I get from this software are the ease of receiving payments from my clients. Love the no hassle of a subscription merchant service.

Love the Square, quick and easy to use!

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love that it is very user friendly; with ease you add or delete products or services, change the pricing, update the tax, add notes, and link to your accounting systems.

Cons: There is not a lot that we don't like about Square. It would be nice if there was a notes section for each customer on EFT though.

Simple modern way to accept customer payments

Sep 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use. After a small amount of effort setting things up, we have a POS that is tailored to our specific needs. The rates for processing transactions are also very competitive.

Cons: I really have not had any issues while using Square. One time there was an update to the iPad that caused Square to not function properly. While it was an inconvenience, the issue was resolved in a timely manner.

Overall: I am pleased with Square. The amount of information that Square provides is very useful and easy to access. The offline feature is also really useful. In the event that our internet is down, we can still accept customer payments.

consumer friendly, simple, straightforward

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how easy it is to operate, as both a customer and a shop myself. I also really appreciate the option to email or text the receipt. This allows for everything to be green and sustainable. Also, the plug in for my electronics is so small and portable. This is a huge plus. As a customer, I trust the security of Square and have real peace of mind when paying through the software. Other online merchant software is not as trustworthy or secure.

Cons: There are no cons for me related to this software. I gave it five stars across the board as I feel it is the best software in its category, both is function and form.

Capterra loader

Great start for business

Sep 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked how easy it was to setup and connect to my bank account. The invoices made it easier to collect and the mobile app worked very smoothly.

Cons: At the time I was using they charged for everything. Payroll, scheduling, and any extra site features. The breakdowns on the back end weren't as thorough as quickbooks either so I switched.

Overall: Helped increase profitability by allowing me to accept credit cards.

Awsome!

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to start a new retail business while keeping costs down!

Cons: I loved the portability of the card reader, however, it is a looser fit so when trying to scan cards it tends to move, causing us to have to keep re-swiping.

Great POS software and easy to use!

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that they have their own hardware or you can use standalone.

the software can easily customized and tailored to your specific needs, simple easy to use screen makes transactions simple.

Cons: Reporting can be limited at times but easily overlooked due to the great build quality of the software. if you need very detailed reports then this may not suit your needs.

Great way to Take Cards in your Retail Business

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use - easy setup - use is for beginners up to experts. Take cards easily! Price is fair (per use).

Cons: Nothing I can think of - all worked well!

Overall: Great setup - set up my own and helped a friend - went seamlessly.

Business owners best friend

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: During the holidays I sell crafts and paintings, and I attend many shows and events where I need a portable cardscanning device. Square is portable, small, plugs into my smart phone or tablet, calculates tax, keeps email contact information and Emails receipts for paperless transactions. It is indispensable to me at these sales venues.

Cons: I can't complain because the fees are very minimal and they gave me a generous free trial, but who wouldn't want to keep all of their money?

Overall: I've used it for two seasons and it keeps an accurate record of all credit card transactions. Great device and program.

there are a host of things I'd love changed, customer support really listens to my issues

Aug 15, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: there are lots of back office functions that I appreciate, like the ability to see remaining stock.

Cons: its not very pretty, especially when compared side by side with the regular app. its kind of dark. there are also many functions it needs, like the ability to do an exchange (bought a large, need a medium for example, or just return something within a new sale rather than a whole separate transaction) and to be able to check stock at another location (which would save me about 100 phone calls a week in peak season)

Great format like an apple product/ Lots of features but some hard to learn.

Dec 29, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Customer profiles and how all square users are linked and the paperless option of email or text recepit. The clean look of the stand itself and the use of an ipad. And the ease of uploading products to Square through the website.

Cons: The Tons of features that are hard to figure out. When ringing someone up its hard to deduct money for a sale item, it has to be per-programmed or you have to make the discount on the spot.

Overall: A quick POS system that is clean looking and has all the features of a common POS and more.

Capterra loader

Square is so convenient!

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love having Square as an option for payment for my counseling, health coaching, and bodywork clients. It makes payments simple and easy. I love that they send you all the equipment you need free of charge. And, it syncs well with Practice Better, my scheduling service.

Cons: Sometimes it's tricky to get a card to scan. There are fees attached to each purchase, but I find them fairly reasonable.

Overall: This was a great business choice! I'm so glad I decided to sign on with Square.

Best tool for credit card transactions

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: This software is the best software for and application for credit card application. We used this when I was working at Rummage Clothing store and it made credit card transaction so much easier.

Cons: App crashed a couple of times but could be due to connection to the internet or reliability based on service.

The best option for all small businesses

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Without question the simplest point of sale software I've ever encountered. The hardware is easy to set up the software is so easy and convenient and it works like a charm every time. No hangups no glitches no problems.

Cons: I have no conscience whatsoever. My only advice would be to make sure that your business is making more than the monthly fee or else I would recommend not going with square retail and just going with square up. Otherwise it's awesome.

Awesome

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I loved this app for business sales. I sends a text receipt and email if wanted!Definitely worth the purchase of the app can track all transactions.

Cons: Sometimes slow connection and can't hit numbers a lot during a freeze or it charges wrongly. No other issues.

Capterra loader

Perfect product for mobile type businesses

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can use this processor online or on your mobile. The cloud-based software is easy to use as well as track deposits, payments received, and refunds. With the online platform, you can send clients invoices directly through email without additional charges. This is extremely helpful for home-based businesses.

Cons: I have not found anything that I don't like about this software.

Overall: This is a excellent product with competitive rates.

Even without power, we handled it with Square

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love LOVE love that all you need is a smart device and some form of internet to process. Using my smart phone when power went out was amazing and instead of having to shut down shop, we kept going. It is also very simple to figure out tax and such when a calculator isn't available.

Cons: The only drawback is that payments are delayed, sometimes for a whole business day, when internet isn't available. I had data for the majority of the transactions, but lost connection at some point. It did take a bit longer for the sales to arrive to our account but it still came though for us.

Pretty solid product

Dec 31, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: The retail POS stand has helped me grow my little cafe business. Customers also tip more with it. Thanks Square

Cons: I don't like how long it takes for me to batch out. Lots of buttons to press and reports to pull to reconcile things for my accountant.

Best simple retail tool

Dec 06, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is probably the most user-friendly software on the market for both the retailer and the customer.

Cons: With the simplicity comes the downfall of not always having the best uses to connect with accounting software or inventory options.

Overall: Retail/ POS

Easy for card reading on the go

Apr 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This is great for our business when we need to get a debit or credit payment quickly, even in bad weather

Cons: Sometimes our card readers mess up and cause our ipads to completely shut down, and our card readers don't always read the cards

Excellent for small businesses

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Customers love the quick processing. Easily accept payments while anywhere. Now that chip-cards are accepted, no issues.

Cons: Took a bit for chip-card readers to be available and inmplemented. That was an issue. Now all is well.

Capterra loader

Convenient and easy

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that you can take it anywhere

It is convenient and a time saver

It is very small so you can carry it around

Cons: I don't like the fee that is charged to the user

It is small so it is easy to misplace

WE LOVE SQUARE

Aug 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: VERY EASY TO USE, ALWAYS 100% ACCURATE.... WE LIKE THAT WE CAN TRACK ALL OF OUR LARGE INVENTORY AT A GLANCE AND A PUSH OF A BUTTON. WE ARE ABLE TO HAVE OUR INVENTORY DONE CORRECTLY BECAUSE OF SQUARE.

Cons: SOMETIMES IT FREEZES WHEN WE DO NOT WANT IT TO. WE HAVE TO REBOOT AND THE SYSTEM IS FINE. THIS HAS ONLY OCCURED A COUPLE OF TIMES AND HAS NOT OCCURED ANY MORE

Great tool for small businesses

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The setup is easy as is entering inventory and keeping customer information. Has worked smoothly from day one. The UI is very easy and intuitive

Cons: The cost overhead may be a little high for some people. Depending on what system you use for doing your books it may be a bit of a challenge exporting the data in the right format if it isn't natively supported

Square for Retail

Oct 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I love the ease of use along with the ability to use the software on multiple devices.

Cons: Key features are needed such as printing a gift receipt.

Square is a simple to use product.

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I've only used Square for a few transactions and haven't really explored all the features but I'm quite happy with the overall experience. The app is easy to use and simple and the Square reader works 100% of the time (mag stripe reader). It's easy to set up products, coupons, discounts etc.

Cons: I haven't come across any real cons yet. Perhaps maybe pricing 2.65% but I think that is actually on the low side across the board, so maybe not a con?

Overall: Easy to use credit card processing on a mobile phone.

Less features than free version

Apr 28, 2017
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The new inventory management could have been a great feature. However, it eliminates the ability to enter inventory manually. It has the ability to process returns, however eliminates the ability to use other functions available in the free version.

Cons: The retail version has less features than the free version. Inventory can only be uploaded and can not be entered manually. The upload feature does include field matching, so it is a very, very laborious to convert from another system. Customer service is virtually non existent and not available on the weekends. We use have two square stands in our retail store. We love the current square system and were excited about the retail version and willing to pay the fee for both registers. We are looking for a more robust inventory system and POS and were excited about continuing with square. The new Square App does not come close to other POS systems . Very disappointing. I hope square improves this software before we select an alternative.

wife's small business

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: lets you receive credit cards for your small business

Cons: none! its fantastic because it opens up payment methods for small businesses.. maybe the illusion of insecurity as you are dealing with smaller vendors.

Overall: helped set it up for my wife's small business. she got the hardware and can now receive cards for her business transactions at markets.

We use Square for processing ticket sales for various events.

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that it is easy to link a square account across multiple devices and access the sales and transactions simultaneously. It makes on-the-go transactions super easy!

Cons: I do not have any cons for this software. The only thing I would like to see is a tracking feature for when you misplace the square reader!

Great for small businesses

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Square for Retail really shines when it comes to onboarding new employees by being very user-friendly.

Cons: I found myself looking for some features that I thought would be there that just weren't in the end, like mobile notifications.

Capterra loader

Easy to use

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Compact, can be carried anywhere. Easy to install and use. Can accept payments anytime at any location.

Cons: Need wifi or cell service to use for transactions. If low or no signal, payment will not go through. Occasionally payment will be rejected due to type of card used.

Capterra loader

Hassle free credit card processing now with tap to pay services for an easy to use checkout.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Great interface, well accepted. It works every time my customers use it. It is incredibly easy to add tips and tip totals have been higher since implementing.

Cons: Credit card processing fees are typical but I wish they were lower. The cost for the readers could be lower.

Perfect For Our Events

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Anytime we are having an event, we take the Square with us. It's an easy way that our attendees can purchase raffle tickets, or pay for auction items. As fewer people are carrying cash on them, or even a checkbook, most of our purchases are done with this software. We are thankful!

Cons: There is nothing that I like least about this software.

Overall: As long as you have a strong internet connection, you're good to go and should have no problem taking payments through Square.

Use anywhere!

Oct 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I love the ease of using this software anywhere. From mobile to iPads to desktop.

Cons: Having to get a separate chip reader to use new cards.

Overall: I love the simple approach to keeping a card on file for customer, sending inclined to customers and the simple paperless reports!

Easy, simple

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The app now allows for bitcoin transactions in a time where cryptocurrency is becoming a large presence, I enjoy the ability to very easily send and receive payments in a simple to use UI, it's a limited software but serves its purpose well.

Cons: It's limited in what it can do, they just recently explored the idea of bitcoin transactions and crypto trading, I hope they can expand its ability and usefulness throughout the online system

Great Convenience for Accepting Credit Cards!

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that the sofware is fast and easy to use for me and for customers. I like that the customer receives a bill via email.

Cons: What I like least is having to pay the transaction fees and that's really all that I dislike about it.

Easy to use!

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy for all associates to use. Very small learning curve. Plus, fees are less than several banks!

Cons: I honestly do not have any complaints! I have used Square with several different retail accounts, and I am always pleased.

Great for anyone

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: So easy to enter products, set up, and start to sell. Anyone can use it no matter their knowledge level.

Cons: I wish it had more customization and things like that, but I wouldn't consider it too much of a con overall.

Capterra loader

Perfect for low-volume retail

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use, much more reliable than other software, flat rate makes it the most affordable option

Cons: Every now and then, I'll experience a connectivity issue that will be very frustrating.

I made a purchase from someone using square and my card info was save into the persons mobile device

Aug 21, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the fact that square is convenient, mobile and a easy to use mobile card reader system also it have other great features to help you run a effective business. It allows you to go mobile from any device you have any where you are and you get your funds deposited into your account within twenty-four to forty-eight hours

Cons: Ever though I like Square, I will not personally use it again to make a purchase because square allows your card information to be saved to the sellers mobile device. I had a bad experience with a sell using Square; my credit card information was saved in the sellers mobile device and later used to make personal purchases from someone using the sellers mobile device at a later time. I had a very difficult time getting my money refunded back to my account and proving that I did not authorize the purchases that was made at the time.

Overall: immediate availability of funds and ease of excess

Very good POS for small businesses

Jun 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I recommended Square to 2 of my friends who opened retail stores because I personally use for invoicing. The ease of setup and the ability to change products online and have them update in the POS is what I liked the most.

Easy to use and great for on-the-go

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that you can have a different square for different users. It's also easy to set up an account. Downloading the app is easy. Use this frequently to sell some of the books we had published.

Cons: I don't love that you lose some of the profits due to fees for such a simple service. Luckily the fee isn't much.

Your business is behind the times if you don't operate with Square for Retail!

Dec 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I absolutely love this software! It is the best thing to happen to retail business! I've worked in retail for many years back when you had to punch in the item price by hand! This software is so easy to use and it makes it so much easier to track sales and keep a good hold on inventory. This software helps you avoid having overstock!

Cons: There is nothing that I don't like about this software. It has been the greatest asset to my little retail business!

Too many glitches in the system.

Aug 09, 2017
2/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: - Inventory accounting

- lower level search function

- streamlined look

- ease of use at POS

- clear screens

Cons: - Problems with the system tracking inventory properly

- Looses saved items entered

- Doesn't tell you if you have duplicate skew

- Should not have to press CHARGE on the screen prior to inserting credit card

- No ability to save tickets (If this is not fixed soon we will have to drop this version of software because we can't use this at the holidays)

- Need images for each item on POS

- Assigns random skews to items with large amounts of variations (happens when we do a bulk download)

Overall: - Streamlined use

- Lower level product variation searches

I've used Square for my clients!

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how intuitive everything is. I never even needed a tutorial, because I just figured everything out by poking around and learning for myself.

Quick and easy to use for small business

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quick readers and processes payments in a fast easy convenient way for small business owners. I used it for my retail company with cash and carry.

Overall: Sometimes the reader doesn't want to work. If you do not have good internet access the function of it does not seem to work well. I worry about fraud with this bc it is so easy to access.

Easy way to increase donations!

Nov 29, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: We use this product for fundraising and raffle ticket sales. Its a great option when people are short of cash.

Cons: I had a hard time setting it up at first.

easy to use on your mobile for festivals where you cant use a full POS

Dec 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that you can add products on the fly as opposed to having to contact an IT person to add products for you. It's easy to organize products and delete unnecessary ones as needed.

Cons: When processing payments, there are a lot of steps to take to process the payment, especially a cash payment. I wish it was easier for the customer to skip past the "email receipt" aspect. It feels like there are a lot of steps just to get the transaction closed out.

Capterra loader

One less thing to worry about

Nov 07, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Square helps my side business flourish by giving me options for taking payments. It's easy to use and fast.

Cons: I would like to see a more robust way for me to see my past earnings. Charts and graphs that I could use to trend.

Get for Vendor work at events

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: When I do shows and festivals, this baby hooks up to my phone and allows me to cash in on those that don't carry cash. I do wood work and food at events on the side and rack in the money with this little bad boy on my phone.

It has an offline mode for when service is spotty or slow, and tracks finances allowing for easy transfer of data to my book keeping.

Cons: 2-4% fees can be steep, but it not much worse than other large reliable systems. The device I use has a 3.5mm jack that has broken in my phone, but the newer models are less fragile from what I've been told.

Overall: none

Great product that is very easy to use.

Aug 09, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So easy to use and set up. There are several options in setting up retail items. Really enjoy working with it and like all of the reporting functions.

Cons: The system lacks the ability (currently) to accept customer deposits. This is a feature that needs to be quickly added. Would also like the ability to "drill down" into some of the reports.

Overall: This software is easy to use and delivered on what was promised.

Square

Nov 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I use it mostly for events. I like that it keeps track of the inventory so I can easily keep track of what to remove my my retail store inventory.

Cons: Since I use it for events that happen annually, I wish there was a way to group my inventory for each event so that only the items that I am taking to that event shows up. I have to add and delete items each time I do a new event which is time consuming.

Overall: This helps to keep track of what I am selling at events. Before I used square, I would hand write my inventory and keep tally marks under what was sold. This also allows me to used credit card.

Easy to use!

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how all of the products are organized and it is easy to use for our cashiers!

Cons: The merchant fees are pretty high, but it is such a great software that it's worth it.

Used it a few times

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: You can use it anywhere you have cell signal. The fees are not to bad either. It is very convenient

Cons: It is small and hard to keep up with. I loose mine all the time. Don't fit snuggly into the new IPhone.

Absolutely fantastic tool for running my small business.

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We run a small at home business and Square is the best tool for point of sale transactions and easy to produce receipts, invoices, and track user/buyer details.

Cons: It is very simple (intentionally) so some more complex operations may required additional software (i.e. complex sales, or invoices where there is more details then simply basic transactions).

Recently dropped the old credit card machine and implemented this; not regretting at all!

Feb 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: MUCH cheaper processing fee than my old credit card machine company; also, I do not have to carry this big machine anymore; just a little Square, and everything is taken care of.

Cons: Only thing is sometimes it crashes; but I have spoken to a really nice customer support, and I am waiting for them resolve the issue.

Needs polishing

Aug 09, 2017
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The clean display as items are rung up, the favorites aren't on the front screen, and being able to search everything from the front landing page

Cons: No pictures show on products, Item and Inventory Management being different pages on the back end (needs consolidating), and lack of gift card options

Overall: streamlined search of product

Awesome

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Love this software. I have the chip reader with me and downloaded the application on my phone. I can go to a project site, get approval of the project completed and receive payment right there on site. Love it!!!

Cons: No Cons!! This is AAAAWESOMMEEE! So no complaints.

Overall: Our company loves this software:)

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Square

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy it is to use. It isn't hard at all to learn to use.

Cons: I haven't had any problems and so far I like everything about Square.

Capterra loader

It was Cool

Sep 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Pros is the convenience of having right there on your phone. Also the convenience of it being portable and I never really had any malfunctions with it. I used it a festival when I was helping a friend sell some artwork and merchandise. Also my barber uses it for his customers when we don't have a cash.

Cons: Not a huge fan of the fee that comes out any time you swipe. But, if you let the customer know that there will be a fee that they have to pay (like my barber) then you as the user don't really take a loss. How ever, since Square Cash exist, you don't necessarily need Square for Retail that much anymore, Square Retail makes everything easy to keep legit.

So far, so good. Could use a few more features for the premium price.

Aug 09, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Square is undoubtedly the easiest program to use and learn. Partly because of it's streamlined system, and partly because of it's minimal features.

Cons: There aren't enough exclusive features for the premium price. Namely, a lack of cost of goods reporting/editing features.

Solid Software

Nov 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that you can customize the interface and the rewards program.

Cons: There are a few things that aren't as intuitive to figure out.

Overall: Overall I really like Square for our retail store. It's easy to set up and customize and works great for simple transactions. Card reader works great.

Excellent software for all of my business needs

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: For our family business, it's a great solution to our needs. We run a food business and it's very easy to use.

Cons: Sometimes, we lose our internet and it's not easy to use offline. Makes for a difficult situation. Additionally, there's a lot of training that goes into setting it up.

Great for Retail

Mar 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Used this for a former company I worked for, easy to set up and use, no issues with card reader, very helpful

Cons: Only problem was teaching the older employees how to use, no issue on the companies part with that problem though.

Need help

Aug 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love it totallyit's a great tool for my business and products and customers and fees and feedbacks

Cons: A few things i need help with to make me understand the new thingsto get along with trying to figure it

Overall: Free time to run my own business

Clean Credit Processing POS

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I love how simple the look is. You can create simple product lists that make it easy to ring up customers quickly.

Cons: The cost is more than a standalone company but the mobile accessibility and convenience make it a good fit for many small businesses

Square for Retail Review

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease with which you can ring up a transaction.

Cons: I am not a fan of the receipt. I use Neat to record my transactions and the Square receipt is two pages long. They should try too keep it to a single page.

Overall: It does the job very effectively.

Capterra loader

There may be more affordable solutions, but this one is the easiest

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We use this application both for point of sale and online sales, it is very easy, and the reporting tools are far superior to competitors.

Cons: Some competitors offer better pricing plans for online sales.

Capterra loader

Easy and simple credit card accepting service with simple setup

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Fees are up front. Fees are reasonable for the service. Reporting is great.

Cons: Setting up for non profits can be somewhat complicated given the nature of the how non profits work.

Easy and User Friendly

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I really enjoy this product. We have a non-profit that we use this for community events and are able to easily charge and send receipts to buyers. Reporting is great too from a board standpoint

Cons: Just wish the percentage taken wasn't so high. As a non-profit we would love to negotiate our rates or have a different fee.

Processing credit cards with this inexpensive great software.

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to setup. Nice feature to link invoice to emails. Inexpensive for the retailer to obtain.

Cons: Some of the Credit Card reading hardware works intermittently.

Capterra loader

Convienent system

Nov 01, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: This was very easy to use and made making sales easy.

Cons: I had issues with it freezing frequently oh high volume days.

Great alternative to a bulky machine

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: This is a great software program for a small business that is on the go. I think it is much more convenient than a bulky CC reader. I like that the customers data is stored in the software so that when they make a purchase the information is already there and they do not need to re enter their email time and time again.

Cons: This is very reliable software that I can confidently use with my customer

Great way to keep track of payments and receipts for business.

Apr 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and navigable. Quickly receive and make payments to and from customers and clients. Really nice interface.

Cons: Cost is a factor and need to evaluate number of transactions to cover monthly subscription costs associated with the software.

After my neighborhood coffeeshop acquired one of these neat little tablets, I was instantly charmed.

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its ease of access. The card reader faces the customer and allows for tipping and receipt management. After swiping my own card, I have control over what I do next and all of it is in a very readable and clear font.

Cons: The swiveling of the tablet was a bit awkward but thats about the only thing that put me off from this product.

Overall: Phenomenal service

I use Square for my in-home jewelry business.

Jul 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I sell jewelry on the side, so it's great to be able to accept card payments without being some huge company. I can carry this tiny little Square with me and take a payment on the spot, no hassle! Also love that I can email the receipt immediately so I don't have to remember to do that after the jewelry show.

Cons: The receipts are not very detailed. I'd like to use the receipts as a way to keep inventory but that's just not very realistic. Because I just enter the amount, when I go back and look at the charges I have no way of knowing what I charged for unless I kept track myself. It'd be great to add additional features to help link it to an inventory system.

VERY EASY TO USE ON IPHONE AND ANDROID

Mar 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: THE PRODUCT IS VERY EASY TO USE ON IPHONE AND ANDROID. I DID NOT FIND IT HARD TO ADJUST TO USING AND IT HELPED ME COLLECT PAYMENT FROM CLIENTS VERY QUICKLY

Cons: THE PERCENTAGE CUT SQUARE RECEIVES PER SALE IS CONSIDERABLY HIGH. I THINK VENMO IS A BETTER ALTERNATIVE FOR PEOPLE LOOKING TO NOT HAVE THEIR EARNINGS CUT

Overall: EASY TO USE

SQUARE for your small business

Nov 10, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: So great for vendor events !! You simply install the app , pop your card reader in and you can process CC right at your events.

Cons: I really have not had any issues with this software.

Overall: I love it's portability. I do vendor events and SQUARE has really been beneficial to me and my small business.

It's so easy to use and so convenient!

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like most about Square the ease and convenience of being able to swipe and go. Charging for services and products wherever and whenever the need arises.

Cons: I like least the times that I couldn't connect to it that I really needed to be able to connect to it.

Easy to use way to transfer payment

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The app is very intuitive and took about five minutes to set up on my mobile device. Payments were received within seconds. Very easy.

Cons: They charge extra for faster deposits to your bank account. As with most apps, customer service is mainly online.

It's been flawless

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I've worked with square products for a bit and the square retail application has worked fine and is simple.

Cons: Overall this has been a great tool and does the job. I'm not sure what else is out there for small retail to compare it with.

Easy payment

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Square makes purchasing items easy for everyone and has no limits of where it can be used.

Cons: The processing time is lengthy sometimes but that probably has more to do with internet availability/access.

Jan 13, 2018
4/5
Overall

Love this for my buisness

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Its simple to use and easy to learn to use.

Cons: It doesn't automatically save customers address to contact

Everything at your fingertips!

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved how easy it was to use. I am able to take it with me every where I go and easily accept payments in moments.

Cons: I've experienced some "glitching", however, it is resolved quickly.

Overall: Overall, I couldn't be happier with this product. It is easy to use. The customer service & experience is amazing. It's up-to-date & widely recognized.