# Page 11 | Square for Retail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Square for Retail the right Point of Sale solution for you? Explore 492 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170272/Square-for-Retail/reviews

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Square for Retail

4.7 (492)

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Last updated March 13th, 2026

# Page 11 - Reviews of Square for Retail

## Showing most helpful reviews

Showing 251-275 of 492 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Kristen H.  
Office manager  
Medical Practice  
Used the software for: 6-12 months

### "Square App Review "

June 9, 2020

5.0

I prefer to use this over PayPal, Venmo, and Facebook pay because it logs and keeps a record of every invoice/transaction made!

Pros

I love this software because it allows me to accept payment on the go from anywhere whether it be with my chiro office or my jewelry business.

Cons

The initial setup is lengthy but once it’s done, the info saves which is amazing!

Review Source

Sebastian C.  
Captain  
Retail  
Used the software for: I used a free trial

### "I am a new user and love it!"

November 6, 2019

5.0

Best little square I can come across besides the one with square pants.

Pros

This is so awesome I simply plug In the square to my phone iPad and swipe simple as that can't believe I never had this sooner!

Cons

I haven't encountered any problems yet but we shall see I like to say its going to be problem free.

Review Source

SJ

Seth J.  
Manager  
Entertainment  
Used the software for: 6-12 months

### "Awesome app!"

December 5, 2019

5.0

Still a great product to use. Not terribly expensive. Would definitely recommend.

Pros

I love using this for personal use or at work. Not very costly and easy interface. I can find a product quickly to take care of our customers.

Cons

It did get rid of a few of the features from the free app. Also doesn’t have as an attractive interface as before.

Review Source

JJ

Jamie J.  
Owner  
Retail  
Used the software for: 1-2 years

### "Square POS"

November 14, 2019

4.0

Overall it was easy to take payments but got a little tedious to have to manually enter all your stock. But once you had it loaded then it was easy to find the item by a keyword. i have friends that use Square for their businesses and they are happy so overall it is worth the time to invest in the card readers.

Pros

I liked that I could sell my products anywhere with the swipe card reader. Made it easy to go to craft shows or other events that I needed to take a payment.

Cons

Sometimes the card reader would take a few swipes to actually read the card, and customers would kinda worry I was charging them more than once.

Review Source

Ricardo O.  
Graphic Designer  
Retail  
Used the software for: Less than 6 months

### "It was Cool"

September 19, 2018

4.0

Pros

Pros is the convenience of having right there on your phone. Also the convenience of it being portable and I never really had any malfunctions with it. I used it a festival when I was helping a friend sell some artwork and merchandise. Also my barber uses it for his customers when we don't have a cash.

Cons

Not a huge fan of the fee that comes out any time you swipe. But, if you let the customer know that there will be a fee that they have to pay (like my barber) then you as the user don't really take a loss. How ever, since Square Cash exist, you don't necessarily need Square for Retail that much anymore, Square Retail makes everything easy to keep legit.

Review Source

AC

Allison C.  
Associate Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Helpful for PTO"

December 18, 2018

5.0

Very helpful and useful. We will continue to integrate and use more!

Pros

This is a friendly product to make shopping easier for our PTO parents. At school events, they now have the option of using a card instead of cash or check. The particularly like the emails we receive from square detailing purchase totals, deposits, etc. This helps our records.

Cons

You have to have this installed in every device you intend to use the square with. It doesn't take long, but does require you to download and have internet. I wish there was a way to make the transactions by swiping and then upload those / push through when internet became available again... like a holding room in case interuptions in internet service.

Review Source

JT

Jordan T.  
Internal Advisor  
Automotive  
Used the software for: Less than 6 months

### "Easy POS system for iPads!"

February 8, 2022

5.0

Decent!

Pros

Easily scan someones payment method and accept payment in no time! Easier to use than a cash register and uses a fraction of the space/ time!

Cons

It takes a little navigating to learn how to use this product. Great otherwise!

Review Source

DK

Daria K.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Great"

March 9, 2019

5.0

I used it before every day at work. You can charge people a set price or custom amount. Great for small businesses.

Pros

It’s very easy to use, the design of the software is great and most importantly it doesn’t shut down, works as you expect it to. Safe choice for your business.

Cons

I haven’t really noticed any cons to be honest with you.

Review Source

MS

Matthew S.  
Bike Shop Owner  
Retail  
Used the software for: 6-12 months

### "Great format like an apple product/ Lots of features but some hard to learn."

December 29, 2017

5.0

A quick POS system that is clean looking and has all the features of a common POS and more.

Pros

The Customer profiles and how all square users are linked and the paperless option of email or text recepit. The clean look of the stand itself and the use of an ipad. And the ease of uploading products to Square through the website.

Cons

The Tons of features that are hard to figure out. When ringing someone up its hard to deduct money for a sale item, it has to be per-programmed or you have to make the discount on the spot.

Review Source

TP

Thomas P.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Pretty simple to use"

April 12, 2021

5.0

Pros

Quick easy and customizable for every day needs and all types of business

Cons

You have to use there chip readers witch can be expensive for a new compay

Review Source

MC

Monica C.  
Health Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Square for easy transactions!"

May 18, 2021

5.0

The biggest benefits from square have been for all of the small businesses that operate at festivals or small offices that need a small card reader. It’s a huge help.

Pros

I love using square. It makes it so easy and actually possible to have transactions occur anywhere even without cash or big bulky machines.

Cons

Square is really simple - it has all the features I need, so no complaints here. I only wish more people had it.

Review Source

JT

Jared T.  
Supervisor  
Construction  
Used the software for: 6-12 months

### "Great Product"

November 6, 2022

4.0

Pros

The user interface of square is very easy to use and can be learned by young employees with little to no difficulty.

Cons

The simple user interface can appear unprofessional to some customers.

Review Source

VR

Verified Reviewer  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Square for Retail "

October 10, 2018

4.0

Pros

I love the ease of use along with the ability to use the software on multiple devices.

Cons

Key features are needed such as printing a gift receipt.

Review Source

AL

ANDREW L.  
Lighting  
Music  
Used the software for: 2+ years

### "Great and easy electronic payment"

January 8, 2021

5.0

Its great! I really enjoy being able to use this wherever and whenever.

Pros

The super cheap and easy to use interface is awesome. Being able to carry a card reader at all times has improved the way I take deposits for gear rentals.

Cons

I dont have any problems with the software. I havent experienced any bugs or something that would make me debate switching.

Review Source

EB

Earnestine B.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Square"

July 13, 2021

5.0

I had a pleasant experience

Pros

I like this software because it help payment between company and customer easier

Cons

I think that you should not be charged when the software is not in use

Review Source

AR

Angel R.  
Nail Tech  
Arts and Crafts  
Used the software for: Less than 6 months

### "Starting my business"

January 20, 2023

4.0

Pros

It's easy to set up a sale and get paid quickly.

Cons

It is a bit expensive for the limited features you get. The app crashes a lot as well.

Review Source

JR

Jenna R.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "Easy and quick to use"

September 12, 2019

5.0

Overall, it has a been positive. I believe they make a great product.

Pros

I like how easy and versatile this software is. You can use the reader, or a manual entry option. It keeps things simple, and is quick to email receipts.

Cons

The fees associated with the charges, but it comes with the territory. However, there are other programs that do not work as well with lower fee costs.

Review Source

AR

Amy R.  
Manager  
Consumer Services  
Used the software for: 2+ years

### "Convenient Way for Customers to Pay"

December 17, 2019

5.0

Very easy to understand, and use. Money is deposited in a couple of days and we have not once had any issue with using it.

Pros

Getting invoices paid on the spot. Money deposited into our account at a acceptable rate. All for a good price.

Cons

Charging an extra fee on invoices to use it, it is understandable though. There is a price for convenience.

Review Source

JR

Jenna R.  
Studio Manager  
Performing Arts  
Used the software for: 2+ years

### "Great for making sales away from store"

December 3, 2019

5.0

We were able to bring the Square with us to events and make credit card sales where we previously could only accept cash. It's easy for an employee to select a pre-loaded item, add tax (or, for services, no tax), and swipe the card, and email a receipt. Refunds are a little more complicated.

Pros

We're able to make sales when we're away from our store. We downloaded the Square app on a tablet and phone and can swipe a credit card for purchases--it's really simple.

Cons

It's not easy to issue a refund without the administrator. This software does not integrate with the software we use for merchandise, so we need to manually adjust inventory numbers after making a sale. The percentage paid on our end for processing is relatively high.

Review Source

Laure M.  
manager  
Real Estate  
Used the software for: Less than 6 months

### "Does as it says but weak on the invoice customization part"

June 19, 2019

5.0

I only get paid through Square from all of my vendors so I was hoping to just generate invoices within Square so as not you use QuickBooks. But there customization features for invoices is very weak - even though I was not trying to do anything complicated - so I ended up having to create invoices in Excel and then add the invoice as an attachment in Square. Tech support was midly helpful, luck of the draw if I got to speak with someone who actually knew how to help me, or I'd have to call again and speak with another agent.

Pros

Easy to get set up and proper identification and verification steps were taken. Their rates are pretty much in line with the market.

Cons

Customization of the invoices is very weak.

Review Source

MC

Michael C.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Square works for me!"

August 20, 2020

4.0

I've been using Square now for several years after switching from other credit card processing solutions. During this time, I have not had any problems and always receive my funds without incident and on time. Much superior to PayPal in my opinion and I have pretty much stopped using that service.

Pros

The spartan software is easy to use and mostly self-explanatory. Basic functionality is free on mobile devices or the internet. Includes a handy invoice generator that looks pretty professional.

Cons

The optional add on devices (such as the terminals) seem pricey to me, which has kept me from ordering them. Processing fees are average.

Review Source

VR

Verified Reviewer  
Managing Attorney  
Law Practice  
Used the software for: 6-12 months

### "Great tool in a pinch"

December 10, 2019

5.0

Great experience and solid tool. Can't wait to see how they develop it.

Pros

Easy to use software that was great while on the road and when you need to take payments. Super easy to use.

Cons

No real complaints. It was a stop gap tool while we figured out was best for the organization. Love it though.

Review Source

SW

Samara W.  
Hostess  
Computer Games  
Used the software for: 6-12 months

### "Great and friendly system."

May 21, 2019

5.0

Personally I enjoy using square much more than any other form of register. As a consumer and someone who works with it, it is very friendly for both sides.

Pros

\-Easy to use -faster processing -Minimalist, and clean. -portable

Cons

It can take a bit of getting used to, but other than that, I haven't experienced any cons.

Review Source

BH

Bradley H.  
Architectural Consultant  
Architecture & Planning  
Used the software for: 1-2 years

### "A great solution for our farmer's market sales"

June 23, 2021

4.0

I love it, and would recommend using Square as a solution to anyone looking for a great way to manage transactions.

Pros

i really like that i can have a POS from wherever I am, I am able to use it in my retail storefront and I'm able to provide my services and products in a whole new way taking my POS mobile.

Cons

Fees are always not desireable, and sometimes they can hurt a little, but if you look at it as more of a service and the automation they give you then it seems like a pretty fair tradeoff

Review Source

PH

Peggy H.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Don’t know what I would do without it "

November 26, 2019

5.0

I do a lot of shows and I can easily process sales using this software. The analytics are great too!

Pros

Easy to use! Very straightforward! The customer support is amazing and I get my money quickly after sales transactions.

Cons

Not much to say here. I haven’t had any issues using it and don’t know how I would do shows without it.

Review Source

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