# Page 12 | Square for Retail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Square for Retail the right Point of Sale solution for you? Explore 492 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170272/Square-for-Retail/reviews

---

Square for Retail

4.7 (492)

[View alternatives](https://www.capterra.com/p/170272/Square-for-Retail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 12 - Reviews of Square for Retail

## Showing most helpful reviews

Showing 276-300 of 492 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SL

Sheryl L.  
job developer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Square is easy for consumers"

July 27, 2021

5.0

Pros

I like using Square because I don't need a password or username to get into my account, just my phone number.

Cons

It seems to take a long time to earn rewards.

Review Source

EW

Elizabeth W.  
Service Manager  
Insurance  
Used the software for: 1-2 years

### "Great for small business!"

December 4, 2019

5.0

This is the best thing you could ever use for small business accounting.

Pros

I run a small craft fair booth on the weekends during the holiday season. This system made it SO easy to keep track of what sold. Not only can you put in the items and prices, you can also organize those items by seller. My aunt and grandma also sell at my booth, so when we have three people selling it's almost impossible to keep track. At the end of the day, this shows a dollar amount for each seller. It's amazing and a small business godsend.

Cons

It took me a few minutes of playing around to actually figure out how to make everything work the way I wanted.

Review Source

NB

Nicole B.  
Customer Service Rep  
Retail  
Used the software for: 2+ years

### "An App perfect for small businesses!"

January 1, 2020

5.0

Square is amazing! It makes transactions on the go so much easier. From doing a brick and mortar store, to selling merch at a local Metal show on the side!

Pros

I liked how easy it was to use, how I could look back at previous transactions and keep track of the monthly profits, I love that it comes with a square reader to make brick and mortar transactions easy to use, I loved the capability to email customers their receipts, and most of all how the fees to use this service were fairly low!

Cons

I didn’t like that if I had to manually input a credit card number that it was an extra charge. It was also frustrating when the reader would not work at times with perfectly condition credit cards.

Review Source

DT

Dan T.  
Legal Assistant  
  
Used the software for: 1-2 years

### "Best tool for credit card transactions "

April 5, 2018

5.0

Pros

This software is the best software for and application for credit card application. We used this when I was working at Rummage Clothing store and it made credit card transaction so much easier.

Cons

App crashed a couple of times but could be due to connection to the internet or reliability based on service.

Review Source

JS

Jaci S.  
Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Square for Retail Review"

September 30, 2019

5.0

At my last job we used Square for retail to process all transactions. The product is super easy to use and can be quickly learned for new users.

Pros

The interface of Square is user friendly and easy to use when processing retail transactions. I like the fact that you can use the square even without a card reader, by punching in card information manually. It has saved me a few times.

Cons

I don't have any issues using Square for retail. It is pretty straight forward to use while keeping an organized history of all transactions.

Review Source

Bridgette W.  
Office Manager  
Arts and Crafts  
Used the software for: Less than 6 months

### "Great Small Business Tool"

March 21, 2019

5.0

Fantastic and important tool for my small business. A must have for any retail store, people just don't cary cash much any more.

Pros

Easy to use and very user friendly. I am not an expert on computer tech, and honestly I get intimidated when trying to do setup for things like this. Square was so easy and straightforward to set up, it was great. Using the tool is easy also. I use the system to process credit card payments for a small side hustle arts and crafts business.

Cons

I haven't run into any problems yet. The one time I had a small bit of confusion, their tech support was excellent.

Review Source

AC

Amy C.  
Project Manager  
Photography  
Used the software for: 2+ years

### "Square makes on the go credit card processing easy"

October 6, 2021

5.0

Pros

It's intuitive to navigate the mobile app to take credit card payments. Reporting is excellent as well as the ability to send e-receipts. No more costs of having a hand-held machine.

Cons

I don't really have a con. I suppose the per-transaction and % of each transaction fee could be lower, but Square is comparable to other companies for our volume and the app is free. If I was using it more, those costs might become more of an issue, but for a smaller company - this is perfect.

Review Source

MR

Mary R.  
CEO  
Arts and Crafts  
Used the software for: 2+ years

### "Square is vital for small business owners"

October 15, 2019

4.0

Square is very important for small business owners to firmiliarize themselves with.

Pros

Square is super easy and intuitive to use. Very simple to get started and usually a breeze to use when needed.

Cons

Square takes a larger chunk of credit cards than I would prefer, but there is not another comparable service.

Review Source

VR

Verified Reviewer  
Vice President  
Retail  
Used the software for: 2+ years

### "Clean Credit Processing POS"

May 30, 2018

5.0

Pros

I love how simple the look is. You can create simple product lists that make it easy to ring up customers quickly.

Cons

The cost is more than a standalone company but the mobile accessibility and convenience make it a good fit for many small businesses

Review Source

VR

Verified Reviewer  
Investment Adviser Representative  
Financial Services  
Used the software for: 2+ years

### "Square for Retail Review"

August 13, 2018

5.0

It does the job very effectively.

Pros

I like the ease with which you can ring up a transaction.

Cons

I am not a fan of the receipt. I use Neat to record my transactions and the Square receipt is two pages long. They should try too keep it to a single page.

Review Source

SO

Samuel O.  
CPA  
Accounting  
Used the software for: 6-12 months

### "Good Features and Integration but Somewhat Pricey"

February 12, 2022

4.0

Pros

I really enjoy the accounting features and Quickbooks integration that Square has. Additionally, it can be useful as well in calculating effectively sales tax. Really convenient as well for recording cash sales and receiving card payments.

Cons

However, on multiple occasions things were not handled correctlly by Square and therefore with our sales tax and Quickbooks integration things would have been handled incorrectly if an accountant had not been paying attention.

Review Source

CN

Courtney N.  
Success Team Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Super easy to use!"

September 25, 2019

5.0

I love square! I paid for my girl scout cookies with a card for the first time ever :)

Pros

It's super quick to pay for things. Being able to connect square to your phone makes it possible for anyone to become a credit card retailer.

Cons

Like most credit card machines, sometimes swipes don't register so you have to try them multiple times.

Review Source

tB

taras B.  
technical designer  
Architecture & Planning  
Used the software for: 2+ years

### "wife's small business"

October 5, 2018

5.0

helped set it up for my wife's small business. she got the hardware and can now receive cards for her business transactions at markets.

Pros

lets you receive credit cards for your small business

Cons

none! its fantastic because it opens up payment methods for small businesses.. maybe the illusion of insecurity as you are dealing with smaller vendors.

Review Source

VR

Verified Reviewer  
  
Higher Education  
Used the software for: 6-12 months

### "Great for small businesses"

August 2, 2018

5.0

Pros

Square for Retail really shines when it comes to onboarding new employees by being very user-friendly.

Cons

I found myself looking for some features that I thought would be there that just weren't in the end, like mobile notifications.

Review Source

KA

KAES A.  
surgeon  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "very easy to use"

July 24, 2021

5.0

Pros

ease of deployment, creating an account took a few clicks, the card reader was on its way in few minutes, customer service were great in answering questions. The interface is very simple and straight forward and allows a good degree of customization. The hardware is very elegant and work well.

Cons

Cannot use it with multiple accounts, which in the setting of a physician group with individual accounts means purchasing multiple readers.

Review Source

VR

Verified Reviewer  
Manager  
Retail  
Used the software for: 6-12 months

### "Square POS thoughts"

March 18, 2019

5.0

Overall of the dozen pos's i have used before, Square is by far the easiest pos in the market.

Pros

The Ease of use as well as the functionality of it.

Cons

the creation of skus and long wait times on customer support. and the cost of the system and service.

Review Source

KS

Kristen S.  
clerk  
  
Used the software for: 1-2 years

### "Awesome"

June 18, 2018

5.0

Pros

I loved this app for business sales. I sends a text receipt and email if wanted!Definitely worth the purchase of the app can track all transactions.

Cons

Sometimes slow connection and can't hit numbers a lot during a freeze or it charges wrongly. No other issues.

Review Source

VR

Verified Reviewer  
line cook  
Food & Beverages  
Used the software for: 2+ years

### "great for new/ small buisness"

February 6, 2021

5.0

very easy and positive. fast processing easy purchasing.

Pros

ease of use. can be transported almost anywhere. like the screen sign feature. hear the payments are quick.

Cons

cant find any negative option. but then again i dont know how expensive it is and if it helps match to your inventory control or payroll software.

Review Source

EJ

Elisabeth J.  
Attorney  
Marketing and Advertising  
Used the software for: 2+ years

### "User Friendly & Great for Business"

January 22, 2020

5.0

I have used this to take point of sale transactions; it made it easier for me to make larger sales because I was able to take credit and debit cards.

Pros

Square made it easy for me to take point of sale credit card transactions.

Cons

I am not sure the fee associated with using this product is competitive. It may be, but I am not sure.

Review Source

CL

Chana L.  
designer  
Retail  
Used the software for: 2+ years

### "Square is convenient for small start up "

July 8, 2019

5.0

Pros

Square is convenient for small start up. you could even get loan that is conveniently removed from you income by percentage.

Cons

The only down side is that customer care is not so easily available and not right away. For small startup it's important.

Review Source

AM

Aaron M.  
Reliability Technician  
Machinery  
Used the software for: 2+ years

### "Makes business transactions hassle free!!!"

October 5, 2020

5.0

Pros

My mother in law makes cakes and sells them on her own. There was no store register to use and she had to make the cakes and take payment, which became overwhelming. She was taking cash because she had no way to take card, which was difficult because everyone uses cards now. So when she enlisted our help, the first we did was buy a Square Reader. Now, we just hook it up to her phone, while she grabs the food, they swipe and they are on their way. This has made work easier on all of us!

Cons

Sometimes, very rarely, it takes an extra swipe. In the end, everything gets sorted and no double charges.

Review Source

DY

Diego Y.  
Systems Analyst Associate  
Information Technology and Services  
Used the software for: 2+ years

### "You need this if you have a small business"

January 8, 2019

4.0

Pros

There is no easier way than to start accepting credit cards at your small business than with square. It's really easy to setup and it's free to startup.

Cons

The app used on devices can crash every now and then, but it's not difficult to start it back up.

Review Source

Sadie R.  
Assistant Director, MIS Career Management  
Higher Education  
Used the software for: 1-2 years

### "Square for Retail Review"

April 12, 2019

5.0

I have used this as a consumer at small retail locations. It is quick and easy to use. I like how small businesses have adopted this for their use!

Pros

Square is so easy to use and I love that a lot of small businesses use it as I like to support local/small businesses. It is so quick and not a lot of differences from other systems.

Cons

I do not have any cons about this software! It is easy to use.

Review Source

SB

Stephanie B.  
Development Admin Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Perfect For Our Events"

December 4, 2018

5.0

As long as you have a strong internet connection, you're good to go and should have no problem taking payments through Square.

Pros

Anytime we are having an event, we take the Square with us. It's an easy way that our attendees can purchase raffle tickets, or pay for auction items. As fewer people are carrying cash on them, or even a checkbook, most of our purchases are done with this software. We are thankful!

Cons

There is nothing that I like least about this software.

Review Source

Tyler B.  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "There may be more affordable solutions, but this one is the easiest"

August 29, 2018

5.0

Pros

We use this application both for point of sale and online sales, it is very easy, and the reporting tools are far superior to competitors.

Cons

Some competitors offer better pricing plans for online sales.

Review Source

Similar Products

Featured