# Page 14 | Square for Retail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Square for Retail the right Point of Sale solution for you? Explore 492 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170272/Square-for-Retail/reviews

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Square for Retail

4.7 (492)

[View alternatives](https://www.capterra.com/p/170272/Square-for-Retail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Square for Retail

## Showing most helpful reviews

Showing 326-350 of 492 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AZ

Agnes Z.  
Retail/ event staff  
Food & Beverages  
Used the software for: 1-2 years

### "Square"

December 12, 2019

5.0

Awesome. Very convenient and user friendly

Pros

Allows you to sell merchandise /beverages to those people who do not have cash on them

Cons

Clientele using the square must have tap activated on their card otherwise it wont work. Also,as the administrator you must have a head phone jack so google phones will only work if you have the extra piece.

Review Source

RA

Rochelle A.  
Owner  
Music  
Used the software for: 2+ years

### "Square for Retail"

January 15, 2019

5.0

Pros

Square for retail is hands down the most user friendly retail software. Whether a customer or seller, this is the way to go!

Cons

The cons on this are incredibly minimal.

Review Source

SH

Shalynn H.  
Admin Asst  
Education Management  
Used the software for: 1-2 years

### "Easy to use when there is no place for a cash register"

April 8, 2019

5.0

Pros

Square is so easy to use with minimal costs. You can use it wherever there is cell coverage or wi-fi. It's easy to set up and small enough that it's no big deal to travel with, which is perfect for businesses that move around. The reporting tools are my favorite!

Cons

I have had nothing but pleasant experiences using Square for retail and as a customer.

Review Source

JR

Joselyn R.  
Office  
Cosmetics  
Used the software for: 6-12 months

### "Square for retail"

October 3, 2019

5.0

Great can’t complain at all honestly. For those that have a business should give it a try

Pros

It’s a great app you can carry it anyway. It’s program that you don’t need a card machines. You put the same device attached to a tablet and your all set. You don’t need a outlet. Some business are outdoors and it’s great to have square for retail that you can move it around easily.

Cons

Love the app nothing to least dislike of the program. I mean you can carry it everywhere. What to dislike nada

Review Source

SF

Sarah F.  
LMBT  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great for Independent Contractor"

September 18, 2019

5.0

Taking payment is simple with Square just swipe the card and pay the tab. It works for my business.

Pros

Square is simple to set up, easy to use, and practical for small businesses and independent contracting.

Cons

There is no way to take payment from my clients/patients that are visiting from Canada. I find we have to use PayPal or another form of payment. The fees are high.

Review Source

JG

JESSICA G.  
Administration  
Civic & Social Organization  
Used the software for: 1-2 years

### "Squared"

January 8, 2020

4.0

Overall it is deff helps us save money. The money fees were killing us.

Pros

The biggest pro with this is there is no money fees. So if you do not use credit card transactions then this is perfect.

Cons

That sometimes it will let you do email reciept right away. Other times you have to back to the sale and redo reciept.

Review Source

CM

Cory M.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Square"

April 14, 2021

5.0

Pros

When we are doing a production and we have items to sell in the lobby Square has made it affordable and easy for us to do this.

Cons

Sometimes I have a hard time for the reader to read a swipe.

Review Source

NR

Niki R.  
Marketing Manager  
  
Used the software for: 2+ years

### "I've used Square for my clients!"

March 13, 2018

5.0

Pros

I love how intuitive everything is. I never even needed a tutorial, because I just figured everything out by poking around and learning for myself.

Review Source

VR

Verified Reviewer  
Company Director  
Food & Beverages  
Used the software for: 1-2 years

### "No cash payment option"

October 13, 2022

3.0

Pros

Has loads of features that would help our business improve

Cons

Does let you process cash on delivery payments and doesn't make this clear at the start.

Review Source

EU

Ela U.  
Owner  
Glass, Ceramics & Concrete  
Used the software for: I used a free trial

### "great support for small business"

June 16, 2022

5.0

Pros

it is easy to use on the go, does not requite complicated hardware

Cons

the app works only on ios and not available on android

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Square for Retail

free standard version

Review Source

HO

Hannah O.  
Farmers market vendor  
Apparel & Fashion  
Used the software for: 2+ years

### "I love square"

April 2, 2020

5.0

Pros

I’ve used square for almost 6 years and I love it

Cons

Nothing I wouldn’t change anything except maybe lower fees but still the best around

Review Source

VR

Verified Reviewer  
Owner  
Retail  
Used the software for: 6-12 months

### "Great for small shops"

July 16, 2019

4.0

Pros

Very easy to use and set up. On the go solutions

Cons

The mobile card reader is very cheap feeling

Review Source

AT

Angela T.  
Associate Talent Acquisition Partner  
Retail  
Used the software for: 2+ years

### "Loved Square!"

July 7, 2022

5.0

Pros

I loved that vendors can use Square to accept cards. It has been a game changer because often times I will visit vendors on a whim and not have cash with me.

Cons

Nothing. I love square and would highly recommend.

Review Source

VR

Verified Reviewer  
Tour Guide  
Food & Beverages  
Used the software for: 1-2 years

### "Great way to keep track of payments and receipts for business."

April 27, 2018

5.0

Pros

Easy to use and navigable. Quickly receive and make payments to and from customers and clients. Really nice interface.

Cons

Cost is a factor and need to evaluate number of transactions to cover monthly subscription costs associated with the software.

Review Source

JA

Joshua A.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Great way to make payment"

March 9, 2019

5.0

Pros

I like when retailers use this product as it makes it easy to track payment

Cons

I have not run into any issues with using this.

Review Source

JS

Jessica S.  
Nanny  
Education Management  
Used the software for: 2+ years

### "Square For Retail is a great service for small and large business owners "

November 23, 2019

5.0

Pros

the ease or use its got a great interface and easy to use quickly.

Cons

i dont always have internet and it slows the process

Review Source

AN

Alan N.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Not at all what promised"

May 17, 2019

2.0

Would absolutely not recommend. If I could afford oui rd I would switch.

Pros

Purchase orders, compact hardware, familiarity

Cons

Service: was sold that they had 24/7 for retail . They do not. On boarding. No help whatsoever. Missing seriously needed things, like searching/sorting by vendor. Serious issues with hardware package , they dumped us of on maker, will not take care if the issue. Major input issues, no real support on how to do. things.

Review Source

MH

Michelle H.  
911 dispatcher  
Telecommunications  
Used the software for: 2+ years

### "Square for Retail Review"

June 29, 2019

5.0

Pros

I like the convenience of being able to pay for things on the go using this software on mobile phone.

Cons

There is nothing to dislike about it in my opinion.

Review Source

DD

Dennis D.  
Educational Professional  
Education Management  
Used the software for: 2+ years

### "The Simple Way to Facilitate Transactions"

December 28, 2019

4.0

It’s a great service for small retail companies and start-ups, but it’s probably not a long-term solution to co ducting transactions.

Pros

I like that it was very easy to set up and use “out of the box”. It didn’t take a lot of training to use before I was able to conduct transaction. I think it’s an ideal solution for smaller companies.

Cons

It doesn’t scale well if you are conducting a lot of transactions. There are cheaper alternatives that can be better adapted to larger retail businesses.

Review Source

VR

Verified Reviewer  
Business Development Manager  
Cosmetics  
Used the software for: 6-12 months

### "Easy quick payments for minimal fuss"

May 15, 2019

5.0

We find the best use for square at trade shows - i.e. in person events where we can make quick sales without carrying lots of equipment.

Pros

Square is very easy to use, with minimal set up fuss and very quick payment process. The gear itself is very smart and modern and makes traditional pdqs redundant. It keeps track of SKUs which is very useful for inventory keeping.

Cons

I would like the ability to add notes to past transactions as telling them apart can be very difficult after the fact.

Review Source

mW

maggie W.  
Event Coordinator  
Hospitality  
Used the software for: 2+ years

### "easy to use on your mobile for festivals where you cant use a full POS"

December 13, 2018

5.0

Pros

I like that you can add products on the fly as opposed to having to contact an IT person to add products for you. It's easy to organize products and delete unnecessary ones as needed.

Cons

When processing payments, there are a lot of steps to take to process the payment, especially a cash payment. I wish it was easier for the customer to skip past the "email receipt" aspect. It feels like there are a lot of steps just to get the transaction closed out.

Review Source

JB

Jayme B.  
Stylist  
Cosmetics  
Used the software for: 1-2 years

### "Super cool"

December 7, 2019

5.0

I’ve had a great experience with square and I would recommend it to anyone

Pros

The thing I like most about this is being able to accept cards on my phone with ease and not having people worried about not having cash

Cons

The software is awesome it would be nice if there wasn’t fees but we all need to make money some how lol

Review Source

ST

Savannah T.  
CFO  
Retail  
Used the software for: I used a free trial

### "Square for Retail"

July 31, 2021

5.0

I love Square and have had a great overall experience with them. Customer service is great and there's TONS of online help if you need helping finding something or directions.

Pros

I love how convenient it is to have this POS system for our business. We're able to set it up on the go and really able to make our customers feel comfortable giving us their credit/debit cards for processing payments. It's fast and great for our business

Cons

You need an internet connection for this POS system and it's not super cheap. However, the pros definitely out way any cons about this POS system.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Hated the customer service! Too many issues with PayPal

Review Source

VR

Verified Reviewer  
Executive Director  
Environmental Services  
Used the software for: 1-2 years

### "Square For Your Business"

December 18, 2018

5.0

We use the software regularly for our event sales and it has been easy.

Pros

Very easy to use on all mobile devices with no need for internet connection.

Cons

Somewhat difficult to understand how the software speaks to the desktop vs. mobile.

Review Source

VR

Verified Reviewer  
eKidz Central Staff  
Religious Institutions  
Used the software for: 2+ years

### "Fantastic online platform"

January 8, 2019

5.0

Pros

So user-friendly, easy startup, and highly functional

Cons

Cannot think of any downsides to using Square

Review Source

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