# Page 15 | Square for Retail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Square for Retail the right Point of Sale solution for you? Explore 492 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170272/Square-for-Retail/reviews

---

Square for Retail

4.7 (492)

[View alternatives](https://www.capterra.com/p/170272/Square-for-Retail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 15 - Reviews of Square for Retail

## Showing most helpful reviews

Showing 351-375 of 492 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WZ

Wesley Z.  
Sales  
Automotive  
Used the software for: 1-2 years

### "Square "

March 21, 2019

5.0

Pros

First $1000 in transactions is fee free which is awesome! I like the Next day funds, Easy invoice making, And analysis of month to month transactions.

Cons

My card scanner had some issues reading cards, After they set me up with a new 1 all is good!

Review Source

JM

Jennifer M.  
Ticket Sales/Promotions  
Entertainment  
Used the software for: 1-2 years

### "My Review"

September 22, 2020

5.0

It's been a great experience. I was able to implement it easily.

Pros

Square is easy to use and super simple to learn. It doesn't take long to set up at all, and transactions can be completed easily

Cons

Honestly, not really anything. I don't have any complaints about setting up or using this software..

Review Source

HS

Heather S.  
Co Founder  
Retail  
Used the software for: 6-12 months

### "On the go sales"

April 25, 2019

5.0

Pros

Square allows you to accept credit and debit cards while out and about, like at craft shows or something similar. It connects to an app on your phone where you can track purchases, sales, and more. Square also offers an online store where you can post your products.

Cons

The fees for sales are a bit steep but when taking all of the other free features into consideration, it's not a bad deal.

Review Source

ET

Erin T.  
RT  
Medical Devices  
Used the software for: Less than 6 months

### "Square"

October 3, 2019

3.0

It was good to use when off site and a simple solution for doing so.

Pros

It was easy to use and navigate through. The app was easy to download onto my phone. It was small and did not take up alot of space.

Cons

Sometimes if off site needing the internet was difficult and hard to come by, as it was not always available depending on location and if service was not good then processing the payments was impossible.

Review Source

BP

Bob P.  
Tier 3  
  
Used the software for: 1-2 years

### "Get for Vendor work at events"

March 16, 2018

5.0

none

Pros

When I do shows and festivals, this baby hooks up to my phone and allows me to cash in on those that don't carry cash. I do wood work and food at events on the side and rack in the money with this little bad boy on my phone. It has an offline mode for when service is spotty or slow, and tracks finances allowing for easy transfer of data to my book keeping.

Cons

2-4% fees can be steep, but it not much worse than other large reliable systems. The device I use has a 3.5mm jack that has broken in my phone, but the newer models are less fragile from what I've been told.

Review Source

LO

Laura O.  
Project Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Such a nice option as well as gives the user back full details on the receipt"

April 5, 2022

5.0

Overall, such a wonderful, compact, easy to use option for payment.

Pros

It is so easy to use and plug into a device. Also, just by a simple email address the user can feel confident getting their receipt sent to them with all the information they need.

Cons

Sometimes there are issues with swipes, but could be the users card.

Review Source

GD

Gemma D.  
Admin  
Maritime  
Used the software for: Less than 6 months

### "The perfect solution for on the go point of sale! "

August 23, 2022

4.0

Pros

The small size and ease of use of the square reader makes processing our transactions as easy as possible!

Cons

It would be perfect for us if it was possible to process transactions without the need for internet connection

Review Source

ST

Stephanie T.  
SCAN TECH  
Information Technology and Services  
Used the software for: 1-2 years

### "I love this product!"

June 2, 2022

5.0

Pros

The ease of operation for this product is exeptional

Cons

There is nothing to not like about this product!

Review Source

MP

MANUEL P.  
landscaping  
Civil Engineering  
Used the software for: I used a free trial

### "very useful and free"

December 9, 2020

5.0

if actually referred them other then venmo best payment service

Pros

helps me get customers payment right then and there cant beat that

Cons

need an extra debit card just in order to withdraw your money

Review Source

DE

Deanna E.  
Regional Sales Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Square for Retail"

May 11, 2021

5.0

Pros

very easy to use for both myself and the customer

Cons

sometimes the chip reader didnt work but thats it

Review Source

CC

Chris C.  
Owner  
Retail  
Used the software for: 2+ years

### "Square is the original and still great mobile CC acceptance portal"

May 18, 2021

4.0

Greatly positive. It can be a workhorse and simple and cheap solution for festivals, flea markets, pop up restaurants or retail shops.

Pros

Portability and ease of use. Nearly instant access to funds collected. Daily reporting. On the fly sales processed totals. Complete breakdown of sales and fees.

Cons

Not durable to the outdoor elements ie. not water resistant. Intermittent errors and failures. Device wears out quickly with heavy use.

Review Source

CR

Connor R.  
IT Support  
Information Technology and Services  
Used the software for: 1-2 years

### "square retail "

November 29, 2022

4.0

Pros

this product is a small business dream and makes transactions seamless

Cons

there are many bugs due to the system being electronically based

Review Source

KW

Kristen W.  
Retail Store Owner  
Retail  
Used the software for: 1-2 years

### "Square "

November 28, 2018

4.0

This helps to keep track of what I am selling at events. Before I used square, I would hand write my inventory and keep tally marks under what was sold. This also allows me to used credit card.

Pros

I use it mostly for events. I like that it keeps track of the inventory so I can easily keep track of what to remove my my retail store inventory.

Cons

Since I use it for events that happen annually, I wish there was a way to group my inventory for each event so that only the items that I am taking to that event shows up. I have to add and delete items each time I do a new event which is time consuming.

Review Source

JZ

Jeff Z.  
Lead Desktop Technician  
  
Used the software for: 1-2 years

### "Easy, simple"

July 9, 2018

5.0

Pros

The app now allows for bitcoin transactions in a time where cryptocurrency is becoming a large presence, I enjoy the ability to very easily send and receive payments in a simple to use UI, it's a limited software but serves its purpose well.

Cons

It's limited in what it can do, they just recently explored the idea of bitcoin transactions and crypto trading, I hope they can expand its ability and usefulness throughout the online system

Review Source

KAJAL D.  
ADMIN PROFESSIONAL  
  
Used the software for: 6-12 months

### "VERY EASY TO USE ON IPHONE AND ANDROID"

March 24, 2018

5.0

EASY TO USE

Pros

THE PRODUCT IS VERY EASY TO USE ON IPHONE AND ANDROID. I DID NOT FIND IT HARD TO ADJUST TO USING AND IT HELPED ME COLLECT PAYMENT FROM CLIENTS VERY QUICKLY

Cons

THE PERCENTAGE CUT SQUARE RECEIVES PER SALE IS CONSIDERABLY HIGH. I THINK VENMO IS A BETTER ALTERNATIVE FOR PEOPLE LOOKING TO NOT HAVE THEIR EARNINGS CUT

Review Source

VR

Verified Reviewer  
NA  
Music  
Used the software for: I used a free trial

### "One time use, was pretty good!"

May 7, 2019

5.0

Pros

I only used this like twice. I was using a debt card for a purchase at a flea market. It was extremely quick, simple and very safe to use. I would love for this to become bigger like for use in stores. Very good and convent way to purchase anything.

Cons

I have no issues or complaints from using Square. Perfect in my opinion from each time I had to use it!

Review Source

VR

Verified Reviewer  
Hayley  
Arts and Crafts  
Used the software for: Less than 6 months

### "I'd recommend this"

July 30, 2020

5.0

I love using Square in my own business and when I buy from others.

Pros

I love how easy to use Square is and the look is very in trend. Square makes the buying experience easy for me and my customers.

Cons

Fees are horrible for a small business owner/artisan like me, but I highly appreciated the free Square reader when I first started.

Review Source

CC

Christie C.  
Event Organizer  
Entertainment  
Used the software for: Less than 6 months

### "Packed With Features"

April 30, 2020

4.0

Very good. I can’t ever imagine using anything else.

Pros

Square for Retail is super easy to use and set up but surprisingly robust and packed with features. You have almost everything you need to seamlessly manage your business.

Cons

Square for Retail can run a little on the pricey side but you certainly get your moneys worth in terms of features and services it offers.

Review Source

TD

Terice D.  
Manager  
Retail  
Used the software for: 6-12 months

### "Great!"

November 27, 2019

5.0

My over all experience was great I would recommended this platform to my friends

Pros

the interface was use to use and you really got your funds fast, so that was nice and I could use the app or use it on my PC.

Cons

I have a newer Iphone and I did not want to pay for a lighting card swiper I wish there was an option to swap out the free card swiper with a iphone lighting one.

Review Source

DS

Danielle S.  
Business Owner  
Cosmetics  
Used the software for: 2+ years

### "Square Retail"

December 21, 2022

4.0

This product eliminates the need all the pos machines major retail stores use.

Pros

I like the fact that it is lightweight. I can attach it to my ipad and iphone for pos. This product eliminates the need all the pos machines major retail stores use.

Cons

I do not have any issues with this software.

Review Source

TR

Teia R.  
Intern  
Philanthropy  
Used the software for: 1-2 years

### "Square for Retail Review"

March 26, 2019

5.0

Pros

It is easy and quick to use, with a sleek design.

Cons

It should be easier to tell if your card is in all the way -the card reader or display should turn green or notify you that it is processing.

Review Source

RW

Rodney W.  
President and CEO  
Food & Beverages  
Used the software for: 6-12 months

### "Re: Great for pay as you go sales channels"

September 27, 2019

5.0

If you have a brick and morter shop this is a great solution as it is pay as you go rather than having to deal with a high upfront cost.

Pros

Loved the fact that it was low cost and pay as you go.

Cons

Did not like the fact at the time when we used this that it did not integrate with website. Now square provides that feature.

Reason for choosing Square for Retail

Cost, it was one of the few companies that did not require an upfront commitment.

Review Source

NB

Nikolus B.  
Electrician  
Construction  
Used the software for: 6-12 months

### "Square "

July 5, 2021

5.0

Pros

I love how easily accessible all the features are for this software.

Cons

I do not like the time it takes customer service to get back to me on issues.

Review Source

JL

Julieann L.  
administrator  
Government Administration  
Used the software for: Less than 6 months

### "A Little Confusing"

January 5, 2021

5.0

Good but needs to be dummied-down.

Pros

I set up an online shop with Weebly and the integration with Square is really easy.

Cons

I find it difficult to find the Square Dashboard. Unless you type in the search engine "square dashboard" it is impossible to find. I try Squareup.com and it takes me to my Weebly dashboard. Very confusing and frustrating

Review Source

SB

Sanya B.  
Owner  
Retail  
Used the software for: 2+ years

### "Works great"

March 3, 2020

5.0

It's a good product for the most part. They are picky about what your product is though. Don't use them if you're in the gun business. They don't like that.

Pros

I like that Square is so easy to use. I can accept credit cards anywhere as long as I have my phone or tablet.

Cons

I don't like that they charge you more for putting in manual charges. Many times I had to do manual because my reader decided to not connect.

Review Source

Similar Products

Featured