# Page 16 | Square for Retail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Square for Retail the right Point of Sale solution for you? Explore 492 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170272/Square-for-Retail/reviews

---

Square for Retail

4.7 (492)

[View alternatives](https://www.capterra.com/p/170272/Square-for-Retail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 16 - Reviews of Square for Retail

## Showing most helpful reviews

Showing 376-400 of 492 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KJB

Krystal Jim B.  
Jewelry designer  
Apparel & Fashion  
Used the software for: 6-12 months

### "Waiting for it now"

May 22, 2020

4.0

I can't wait to make my. Business official and use the square to collect customers payments and option my selections.

Pros

I just signed up with pure romance and will be needing this to get customers forms of Payments so products aren't lost.

Cons

I haven't got it get so once I get it I can come back and update wgat I think about the square. Im excited to try it out.

Review Source

MM

Michelle M.  
Director of Operations  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to take payments"

September 9, 2019

5.0

It's a great product and funds deposit the next day (or same day if needed).

Pros

Super easy to use. Could be used in the office for accepting patient payments or out in the community for collecting payments to reserve appointments.

Cons

Fees seem to be a little higher than traditional credit card processing services. We still use in a pinch, but generally do not use any longer.

Review Source

CC

Caretta C.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "I made a purchase from someone using square and my card info was save into the persons mobile device"

August 21, 2017

4.0

immediate availability of funds and ease of excess

Pros

I like the fact that square is convenient, mobile and a easy to use mobile card reader system also it have other great features to help you run a effective business. It allows you to go mobile from any device you have any where you are and you get your funds deposited into your account within twenty-four to forty-eight hours

Cons

Ever though I like Square, I will not personally use it again to make a purchase because square allows your card information to be saved to the sellers mobile device. I had a bad experience with a sell using Square; my credit card information was saved in the sellers mobile device and later used to make personal purchases from someone using the sellers mobile device at a later time. I had a very difficult time getting my money refunded back to my account and proving that I did not authorize the purchases that was made at the time.

Review Source

RW

Rachel W.  
Bookkeeper  
Religious Institutions  
Used the software for: 1-2 years

### "Easy to use!"

December 6, 2018

5.0

Pros

I love how all of the products are organized and it is easy to use for our cashiers!

Cons

The merchant fees are pretty high, but it is such a great software that it's worth it.

Review Source

KK

Kasey K.  
Owner and Operator  
Entertainment  
Used the software for: 1-2 years

### "User friendly and efficient!"

January 29, 2022

4.0

It has helped makes sales easy and efficient.

Pros

The ability to use this product anywhere at anytime makes it my number one choice for quick business transactions.

Cons

The start up fee was somewhat expensive but once you purchase it is worthwhile.

Review Source

JB

Jennifer B.  
CASHIER  
Retail  
Used the software for: 1-2 years

### "I love square"

December 20, 2020

5.0

Had no problems

Pros

I love the fact that square is available for me to use for my small buiness

Cons

Nothing I didnt find anything wrong with anything involved with this software

Review Source

NN

Nils N.  
Wholesale Manager  
Tobacco  
Used the software for: 2+ years

### "Our CC Processor for the road!"

September 5, 2019

5.0

We've had a positive experience with square retail and would recommend it!

Pros

We use Square for Retail when we're going to disc golf tournaments so we have an easy way to run credit cards and don't need to bring a big credit card swipe machine.

Cons

It always works like it's supposed to! We have enjoyed using it and it makes trips much easier and smoother than before we had it.

Review Source

AV

Alex V.  
Wire Transfer Specialist  
Financial Services  
Used the software for: 6-12 months

### "Easy credit transactions"

October 26, 2020

5.0

Pros

It is very easy to use when it comes to charging a credit card for a purchase. It is mobile, and very small to transport. Usually works very quickly and sends receipts to customers right away.

Cons

It requires internet connection, so it cannot be used is there is poor or no network/wifi or you cannot hotspot. Fees can sometimes be pricey on the business.

Review Source

YJ

Young J.  
Manager/ Head Instructor  
  
Used the software for: Less than 6 months

### "Recently dropped the old credit card machine and implemented this; not regretting at all! "

February 28, 2018

4.0

Pros

MUCH cheaper processing fee than my old credit card machine company; also, I do not have to carry this big machine anymore; just a little Square, and everything is taken care of.

Cons

Only thing is sometimes it crashes; but I have spoken to a really nice customer support, and I am waiting for them resolve the issue.

Review Source

SU

Samantha U.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Convient"

March 28, 2019

4.0

Pros

This app among other card reader apps is very easy to use, even if you forget the reader you can still use the app.

Cons

At this time I have no issues with square.

Review Source

VR

Verified Reviewer  
Systems Integration Engineer(Experienced Certified)  
Telecommunications  
Used the software for: 1-2 years

### "Square for Retail review"

April 25, 2019

4.0

Pros

Great app for fast money transfer Ease of use

Cons

Security features can be improved to attract higher number of customers.

Review Source

VR

Verified Reviewer  
Independent Consultant  
Retail  
Used the software for: 6-12 months

### "SQUARE for your small business "

November 10, 2018

4.0

I love it's portability. I do vendor events and SQUARE has really been beneficial to me and my small business.

Pros

So great for vendor events !! You simply install the app , pop your card reader in and you can process CC right at your events.

Cons

I really have not had any issues with this software.

Review Source

JB

Jessica B.  
Owner  
Retail  
Used the software for: 6-12 months

### "Square for small business"

October 15, 2019

5.0

Pros

This is just really easy to use and makes my business much more successful. So many people don't carry cash anymore and Square allows me to have customers pay with their card and get the products they want without having to worry

Cons

Of course, I'd rather there not be fees but I understand why there are fees.

Review Source

NC

Nicole C.  
Stay at home mama  
Alternative Dispute Resolution  
Used the software for: 2+ years

### "Great way to get paid"

February 11, 2022

5.0

Pros

I started using Square as a small business owner and liked being able to provide credit card transactions at craft shows to my customers. Easy to use, just swipe and you're paid.

Cons

Would be great to not have to pay credit card fees

Review Source

RK

Rachel K.  
Accounting  
Accounting  
Used the software for: 2+ years

### "Review"

November 28, 2022

5.0

Have used the product in public settings with zero issues. Easy to set up and control for different events.

Pros

Easy to use. Simple product, everyone knows how to use it when buying a product. Sleek and efficient.

Cons

Little sized product making easy to lose.

Review Source

SM

Shannon M.  
CEO  
Apparel & Fashion  
Used the software for: 2+ years

### "Square Readers"

April 11, 2019

5.0

I’ve recently learned Square offers working capital loans for those that’s using square for their business.

Pros

Love the square readers that I can keep in my purse and take with me to shows etc and take transactions on the spot. There’s even the chip reader and tap to pay options. Or the full POS systems.

Cons

Nothing to complain about. Square always worked well for me.

Review Source

CW

Christina W.  
LMT  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Great for many different types of retail"

January 6, 2020

4.0

Overall its a popular great software program for many types of retail

Pros

Its an easy program to use and found it useful for scheduling and blocking schedules. WOrks great for many different professions

Cons

I don't like the fees of course but that is okay. I shopped and waited for a cheaper deal and used it while I could

Review Source

RS

Rose S.  
Director  
Retail  
Used the software for: 6-12 months

### "Probably my favorite payment software."

October 9, 2019

5.0

Pros

What's not to like? The learning curve is minimal, it is so easy! The paperless receipts are a hit with my customers and it just saves time! I literally plug it into my iPad and boom, I'm ready to make sales. I don't think I'll use a different software ever again.

Cons

Nothing! Square is the easiest software yet that I have used in retail!

Review Source

CB

Cynthia B.  
Staff Accountant  
Accounting  
Used the software for: 2+ years

### "Favorite POS System"

June 21, 2021

5.0

My overall experience with Square has been great. I have clients that use it from delis to clothing stores. No complaints and very easy to use and navigate.

Pros

Square is so easy to use. I love all the features they have. The reports are great and very easy to access.

Cons

I haven't found any cons yet. My experience with Square has been positive so far. No complaints from me.

Review Source

GD

Grace D.  
Advocate  
Individual & Family Services  
Used the software for: 6-12 months

### "Not quite sure what the difference between this and Square Point of Sale Are??"

November 18, 2022

4.0

Pros

There was a free plan option which I appreciate. I am not a huge business but it's great to have access to a more robust feature set which I think is what Square for Retail offers beyond the traditional Square app.

Cons

I have to stick with my title.. for my size of a business (small) there weren't really any features unique to the Retail version as opposed to the traditional Square App. Square for Retail was a little more convoluted in my opinion, the traditional Square POS app was more my style, straight to the point!

Review Source

VL

Vanessa L.  
Administrative Assistant  
Construction  
Used the software for: 6-12 months

### "Awesome"

October 16, 2018

5.0

Our company loves this software:)

Pros

Love this software. I have the chip reader with me and downloaded the application on my phone. I can go to a project site, get approval of the project completed and receive payment right there on site. Love it!!!

Cons

No Cons!! This is AAAAWESOMMEEE! So no complaints.

Review Source

sL

stephanie L.  
tax analyst  
Accounting  
Used the software for: 6-12 months

### "Square Retail - Interaction"

February 19, 2019

5.0

Pros

Square is a great new tool for business owners and customers alike. I personally don't really carry cash on me anymore so it's great to see that a lot of businesses accept credit cards through Square.

Cons

Personally have only been on the client user side and only have positive things to say.

Review Source

VR

Verified Reviewer  
Phlebotomist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Square "

April 22, 2020

4.0

I loved using square, I’d go back to using it if I could

Pros

We used square to take donations when volunteering for various non profits. It was always so easy to use.

Cons

I had no complaints about my time using square. It was easy to use and understand for all employees.

Review Source

KM

Kyle M.  
CEO  
Design  
Used the software for: 1-2 years

### "Great for Small Businesses"

April 24, 2019

4.0

Best way for a small business and startup to accept Visa and MasterCard purchases without having to break the bank with card fees. I don't know what I would do without their wonderful products.

Pros

Free mag strip reader for small businesses is the best thing you could ask for just starting up! I've met so many businesses using this system; there's no real reason not to!

Cons

Can sometimes be a little slow and, last I used it, wouldn't save the State Tax I would enter when I would change states. This might have been fixed, however.

Review Source

JP

Jason P.  
owner  
Environmental Services  
Used the software for: I used a free trial

### "Never got the card reader"

April 25, 2022

2.0

I gave up with trying customer service was non existing

Pros

It will work without the reader but having to manually enter numbers gets old

Cons

the fact I never received the card reader

Review Source

Similar Products

Featured