# Page 17 | Square for Retail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Square for Retail the right Point of Sale solution for you? Explore 492 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170272/Square-for-Retail/reviews --- Square for Retail 4.7 (492) [View alternatives](https://www.capterra.com/p/170272/Square-for-Retail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 17 - Reviews of Square for Retail ## Showing most helpful reviews Showing 401-425 of 492 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MT Meghan T. Preschool Director Religious Institutions Used the software for: 6-12 months ### "Square is the way to go!" February 28, 2019 5.0 Pros I have used Square for some time now and I have not found a better payment processing platform. It is easy to use and the transactions are a breeze. Cons The cost for processing is a little bit higher than I'd like but it is very competitive with the market for POS programs. Review Source SL Safiya L. Media Buying Marketing and Advertising Used the software for: 2+ years ### "User Friendly" December 18, 2019 5.0 I helped my mom with using my square at a craft show and it worked great. I was able to email cusomers their receipts without any issues. Pros I like that I can use this on my phone when helping my mom with her business. It links to my email and to her bank account without any issues. Cons maybe sometime I have to swipe a few times for it to read. Review Source RB Rachel B. Quality Engineer Medical Devices Used the software for: 2+ years ### "My favorite small business software to take payments" February 26, 2019 5.0 Pros Square is easy to install, setup, and use. You can make changes on the fly and futz with the tax and totals easily. It is intuitive. Cons If you don't have wifi or internet connection, taking payments is very stressful. With the new Chip readers, the cost went up quite a bit for a small business to use Square. Review Source IU Ileana U. CEO Apparel & Fashion Used the software for: I used a free trial ### "Excellent " July 4, 2022 5.0 I love it and my costumers like it! Pros I like how easy it is to post inventory and sell. Easy access to website. Cons Needs improvement on posting from mobile phone. Review Source RH Rodney H. Manager Health, Wellness and Fitness Used the software for: I used a free trial ### "Great Payment method" April 22, 2019 5.0 great software that you can take anywhere to received payments from patients or customers Pros The pros about square is that is the best app or system to take payments with credits card for your patients or customers. you can take it anywhere. Cons There is no cons with this method of payment Review Source NM Nakeisha M. Treasurer Fund-Raising Used the software for: 2+ years ### "Most convenient!" November 25, 2019 5.0 For events the software helped us have a smooth transition in example no backed up lines counting cash. Every sale was accounted for unlike handling cash. Pros It was a quick and easy set up on my mobile phone. I was able to track sales fast. App definitely showed consistency and reliability. Cons No cons at this time. My experience was great. Review Source JD Jenny D. HR/Payroll Accounting Used the software for: 6-12 months ### "Your business is behind the times if you don't operate with Square for Retail!" December 9, 2018 5.0 Pros I absolutely love this software! It is the best thing to happen to retail business! I've worked in retail for many years back when you had to punch in the item price by hand! This software is so easy to use and it makes it so much easier to track sales and keep a good hold on inventory. This software helps you avoid having overstock! Cons There is nothing that I don't like about this software. It has been the greatest asset to my little retail business! Review Source SM Shrenik M. Businessman Luxury Goods & Jewelry Used the software for: 6-12 months ### "Incredible POS service" November 14, 2022 5.0 Pros It is a well-priced software. It is nice to have a carryable card reader at all times. Cons It permits fraudulent chargebacks against your company. Review Source KW Kimberly W. Asst Admin Non-Profit Organization Management Used the software for: 1-2 years ### "Quick and easy to use for small business" March 15, 2018 5.0 Sometimes the reader doesn't want to work. If you do not have good internet access the function of it does not seem to work well. I worry about fraud with this bc it is so easy to access. Pros Quick readers and processes payments in a fast easy convenient way for small business owners. I used it for my retail company with cash and carry. Review Source Jonathan K. Strategic Partnerships Entertainment Used the software for: Less than 6 months ### "Useful and scalable" January 24, 2019 5.0 Pros I really enjoy how my small business can utilize this resource to make our product look professional. Cons I am fairly new to using the software but I am weary about the per transaction cost. Seems worth the cost though. Review Source sM shaun M. owner Retail Used the software for: 2+ years ### "square for retail" March 17, 2020 5.0 easy to set up, use and great options for small businesses. Pros ease of use is superior. Its like dummies for payment processing. integration across platforms is great. Cons i disliked not having a debit function available for years in Canada. Also, the account setup time takes longer than other competitors. Review Source VR Verified Reviewer IT Systems Admin Education Management Used the software for: Less than 6 months ### "Square deal" December 20, 2019 5.0 Excellent. My only wish is that they'd make allowances for large organizations to make use of their product. They're heavily focused on the mom'n'pop... which I get it, it's the niche. Pros The permissions layout. I love the templating they've done to make it easy peasy to set up a new user based on the role you want them to fill. Cons Well, as great as some permissions templates are... I wish it still had the \*ability\* to get down in the nitty gritty and choose precisely what permissions you want someone to have. Not being able to do so kept us from splitting up checks/balances like we'd like to. Review Source JB Jeff B. Operations Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Solid Software" November 5, 2018 4.0 Overall I really like Square for our retail store. It's easy to set up and customize and works great for simple transactions. Card reader works great. Pros I like that you can customize the interface and the rewards program. Cons There are a few things that aren't as intuitive to figure out. Review Source PK Patricia K. Owner Graphic Design Used the software for: 1-2 years ### "Square was the beginning of easier money management on the go! " December 22, 2018 5.0 I love Square! Pros Square allowed me to sell away from my shop. Cons This awesome software is at the mercy of your current internet connection. Review Source TB Tina B. Mom Arts and Crafts Used the software for: 6-12 months ### "Easy to get paid" July 14, 2022 5.0 Pros On the spot system makes it easy to get paid without the hassle of exchanging cash Cons None I have no dislike about the software Review Source SR Samantha R. Admin Assistant Financial Services Used the software for: Less than 6 months ### "Ok, needs some fixes " December 18, 2018 3.0 Pros The program is simple in theory and has some good capabilities. Cons I found the layout of the software confusing and difficult to navigate. I also had a disappointing experience with the customer service for this program when I needed assistance. Review Source SG Sarah G. Store Manager Retail Used the software for: Less than 6 months ### "Intuitive " August 2, 2019 4.0 Square has been a breeze to use--from easy set-up to easy inventory receiving Pros I like how easy and intuitive Square is to use! Our employees were easily trained to use it. Cons Some of the reports are hard to access (ie cost of goods sold report was not listed with the rest of the reports) Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing Square for Retail cost, value for money, ease of use Review Source HA Holly A. owner Arts and Crafts Used the software for: 2+ years ### "Square is a great payment processor for small business " March 9, 2020 4.0 Pros Square is a great payment processor for small businesses. I do a lot of craft fairs and events and it's so convenient to be able to process credit cards rather than just take cash. Cons I wish the money would transfer a lot quicker than it does but it's really not that big of a deal. Review Source Jaleesa D. Entrepreneur Writing and Editing Used the software for: Less than 6 months ### "Makes it easy to accept payment outside of invoices and cash" February 28, 2019 5.0 Pros I like that the card reader and the app turn your device into a kind of working cash register. People like paying in-person with their debit or credit card. This is a quick and simple way to let them. Cons Some of the equipment is a bit expensive. Review Source AW Alissa W. operations director Education Management Used the software for: Less than 6 months ### "Perfect for events" February 21, 2020 5.0 Much less expensive and easier to use than other services. Pros Square was very easy to sign up for and get established for our company. We are using the readers at our events and it is simple for employees to learn to use. Cons Had to get the readers off their site but they are readily available so it wasn't that big a deal. But now I need to send in my receipt for reimbursement which is inconvenient. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Square for Retail less hassle to sign up, less expensive in fees Review Source LW Lisa W. Public Relations and Communications Used the software for: 2+ years ### "Excellent software for all of my business needs" July 9, 2018 5.0 Pros For our family business, it's a great solution to our needs. We run a food business and it's very easy to use. Cons Sometimes, we lose our internet and it's not easy to use offline. Makes for a difficult situation. Additionally, there's a lot of training that goes into setting it up. Review Source VR Verified Reviewer Therapist Hospital & Health Care Used the software for: Less than 6 months ### "my experience with square" December 16, 2018 5.0 very easy, even fun to use, and the best part is, its is free! Pros the fact that its free and it is really easy to use Cons you got to be careful to place the stupid card in the right way and I am a little nervous about doing that while my client is waiting for me Review Source VR Verified Reviewer Senior Account Executive Used the software for: Less than 6 months ### "It's been flawless" May 24, 2018 5.0 Pros I've worked with square products for a bit and the square retail application has worked fine and is simple. Cons Overall this has been a great tool and does the job. I'm not sure what else is out there for small retail to compare it with. Review Source LC Lynne C. office manager Education Management Used the software for: 2+ years ### "Easy way to increase donations!" November 30, 2018 4.0 Pros We use this product for fundraising and raffle ticket sales. Its a great option when people are short of cash. Cons I had a hard time setting it up at first. Review Source BT Brittney T. Sales Used the software for: Less than 6 months ### "Great for Retail" March 21, 2018 4.0 Pros Used this for a former company I worked for, easy to set up and use, no issues with card reader, very helpful Cons Only problem was teaching the older employees how to use, no issue on the companies part with that problem though. Review Source Similar Products Featured