---
title: "Square Payments Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Square Payments Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more."
source_url: "https://www.capterra.com/p/170278/Square-Payments-Processing/"
page_type: "product"
language: "en"
publication_date: "2026-10-27"
---

# 

 Square Payments Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Square Payments

## What is Square Payments?

Accept every way your customers want to pay with Square Payments. Get a free magstripe reader to swipe credit cards anywhere. Take chip cards and NFC payments with Square Reader for contactless and chip. With Squares credit card processing, you can accept all major cards and get deposits as fast as the next business day. We offer chargeback protection, fraud detection, account takeover protection, and more, so you can focus on your customers. Its free to sign up and fast to get set up.

## What is Square Payments used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 2,712 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Pros & cons

Intuitive and simple operation

Flexible event payment solutions

High transaction fee concerns

Occasional technical disruptions

Contact vendor  
for pricing

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Payment Processing / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Square Payments?[Manage this product listing](https://www.g2.com/products/square-payments/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Square Payments

4.7 (2,719)

VS.

[4.6 (3,392)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (2,716)

Ease Of Use

4.5 (26,808)

Value For Money

4.5 (1,988)

Value For Money

4.3 (20,625)

Customer Service

4.4 (1,766)

Customer Service

4.2 (20,883)

## Square Payments alternatives

[4.2 (149)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (84)](https://www.capterra.com/p/276323/Cheddar-Up/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/170278/Square-Payments-Processing/alternatives/)

## FAQs about Square Payments

Overview

### What problems does Square Payments solve?

Square Payments solves the challenge of accepting and tracking payments across in-person, online, invoice, and mobile sales channels. It helps small business owners, field service teams, event vendors, and nonprofits collect card and contactless payments, send invoice reminders, manage deposits or recurring charges, and review sales records from one dashboard.

Answer based on 2122 reviews

Overview

### Which roles and teams benefit most from Square Payments?

Square Payments is most used by small-business owners, founders, and executives who need to accept customer payments and track sales. Office managers and administrative teams handle invoicing, payment records, and daily transactions. Service professionals, including photographers, therapists, artists, consultants, and educators, collect payments for appointments, sessions, classes, and individual services.

Answer based on 2714 reviews

Overview

### What company size and industries is Square Payments built for?

Square Payments is built primarily for small businesses, which represent 86% of reviewers, with Health, Wellness and Fitness and Retail each accounting for 7%. It serves restaurants, retail stores, beauty salons, service providers, food trucks, contractors, nonprofits, and franchises, with payment processing as the main use case for 57% of reviewers.

Answer based on 2716 reviews

Features and Usability

### What are the key features of Square Payments?

Square Payments includes payment processing for debit and credit cards, online payments, and in-person payments through its point of sale and mobile payment options. Billing and invoicing support creating and sending invoices, while payment fraud prevention and data security help protect transactions. Square Payments also meets PCI Compliance.

Answer based on 427 reviews

Integrations

### Which third-party tools and platforms does Square Payments integrate with?

Square Payments integrates with over 30 third-party tools, including Acuity Scheduling and ClinicSense for booking, Wix, WooCommerce, and BigCommerce for ecommerce, and Mailchimp, Jotform, and QuickBooks Online Advanced for marketing, forms, and accounting. It also connects with Square Point of Sale and Square Appointments within the Square ecosystem.

Answer based on 279 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Square Payments?

Square Payments is easy to onboard for frontline staff and nontechnical users, who typically learn basic payment tasks with minimal instruction. It offers in-person training, documentation, and videos. Reviewers note that admins may need more time for inventory, discounts, integrations, and advanced features, while some want more in-app or website tutorials.

Answer based on 31 reviews

Getting Started and Support

### What customer support options does Square Payments offer, and how do users rate the experience?

Square Payments offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as helpful, knowledgeable, and quick when reached, especially for setup or routine issues. However, experiences vary: some report long waits, difficulty reaching live representatives, and frustrating resolution processes for account holds, disputes, or urgent payment problems.

Answer based on 365 reviews

Security

### How does Square Payments handle data security and access control?

Square Payments uses encryption to protect customer information during transactions, supports PCI compliance, and offers fraud and chargeback protection when merchants provide valid evidence. Reviewers also cite granular permission settings and an extra banking security layer. However, some report account compromises involving password, payout-account, and verification-phone changes, and question whether controls are sufficiently strict.

Answer based on 116 reviews

Payment processing

### How well does Square Payments handle payment processing?

Square Payments makes accepting in-person, online, and invoice payments straightforward for small businesses and mobile sellers. It supports cards, contactless wallets, payment links, and manual entry, while its app and reporting help track transactions. Some businesses find processing fees, transfer waits, and account reviews less suitable for higher-volume operations.

Answer based on 1785 reviews

## See trending topics mentioning Square Payments

[Which payment processing software charges only per transaction, with no monthly fee, for a business with low or seasonal volume?](https://www.capterra.com/payment-processing-software/trending-topics/which-payment-processing-software-charges-only-per-transaction-with-no-monthly-fee-for-a/)

Last updated on October 26, 2026

### Which payment processing software charges only per transaction, with no monthly fee, for a business with low or seasonal volume?

Answered by

Capterra Research Analyst Team

[How can a mobile business take card payments from a phone or tablet with a card reader?](https://www.capterra.com/payment-processing-software/trending-topics/how-can-a-mobile-business-take-card-payments-from-a-phone-or-tablet-with-a-card-reader/)

Last updated on October 26, 2026

### How can a mobile business take card payments from a phone or tablet with a card reader?

Answered by

Capterra Research Analyst Team

[Which payment processing software lets a freelancer or small service business send an invoice and collect the card payment in the same tool?](https://www.capterra.com/payment-processing-software/trending-topics/which-payment-processing-software-lets-a-freelancer-or-small-service-business-send-an/)

Last updated on October 26, 2026

### Which payment processing software lets a freelancer or small service business send an invoice and collect the card payment in the same tool?

Answered by

Capterra Research Analyst Team

[Stripe vs PayPal vs Square: how do their fees and checkout options compare for a small business selling online?](https://www.capterra.com/payment-processing-software/trending-topics/stripe-vs-paypal-vs-square-how-do-their-fees-and-checkout-options-compare-for-a-small/)

Last updated on October 26, 2026

### Stripe vs PayPal vs Square: how do their fees and checkout options compare for a small business selling online?

Answered by

Capterra Research Analyst Team

## Who uses Square Payments?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and simple operation

96% positive reviews out of 784

Most reviewers describe ease of use as a key benefit, highlighting straightforward setup, intuitive navigation, and minimal training required for daily business tasks.

Steven N.

Church School Teacher and UFC Fit Kids Attendant, 10,001+ employees.

"The use of Square Payments is simple and straightforward for me in terms of using it."

High transaction fee concerns

43% negative reviews out of 552

Some reviewers describe pricing as a drawback, noting transaction fees accumulate quickly and impact profits, especially for small businesses.

Melissa W.

Hospital administrator, 11 - 50 employees.

"Square payments was a letdown because of the huge fees and the lack of compatibility with all of our machinery."

Flexible event payment solutions

93% positive reviews out of 106

Most users report event payments enable fast, convenient transactions at fundraisers, markets, and remote locations, increasing sales opportunities.

Avery R.

Coach, Owner, 1 employee.

"It was a very useful option especially during quiz night fundraisers and bake sales at training sessions."

Occasional technical disruptions

57% negative reviews out of 267

Some users report bugs and issues, including app crashes, glitches, and difficulty reaching customer support during urgent situations.

Jennifer M.

Founder, 1 employee.

"The Virtual Terminal can be buggy, the phone app is prone to freezing."

Reliable and efficient processing

93% positive reviews out of 97

Most reviewers indicate processing is consistently fast, dependable, and streamlines business operations, making transactions smooth and professional.

Anonymous User

Owner, 1 employee.

"It is a reliable processor that allows us to do business as needed."

Dependence on strong connectivity

79% negative reviews out of 121

Most users comment connection issues often arise in areas with weak Wi-Fi or cellular signals, causing transaction delays or failures.

Cam W.

Pitching Instructor, 11 - 50 employees.

"Sometimes it seem to have connectivity issues, particularly in areas with poor internet connection."

## Features

AI summary

Based on 17,640 Payment Processing reviews

Capterra data shows that buyers of Payment Processing rank the following features as their top priorities:

-   **Data Security** (**58%** of reviewers rated this feature as critical)
-   **Online Payments** (**55%**)
-   **Mobile Access** (**53%**)

Square Payments supports all three features that reviewers rate most highly: **Data Security**, **Online Payments**, and **Mobile Access**. Together, these capabilities help businesses protect transaction information, accept payments across digital channels, and process sales on the go, allowing teams to serve customers more efficiently and manage payments with greater flexibility.

Data Security

4.7 (475)

62.74% of 475 reviewers that rated this feature as important or highly important

Square Payments offers strong data security, using encryption and two-factor authentication. Reviewers indicate they feel confident their information and their customers’ data remain safe, with no reported breaches. Many value the trust this builds with their clients.

Online Payments

4.6 (491)

54.79% of 491 reviewers that rated this feature as important or highly important

Square Payments enables you to accept online payments easily through invoices, payment links, and website integrations. Reviewers appreciate the simple setup, fast processing, and integration with platforms like Wix. Some mention rare issues with currency or fund holds.

Mobile Access

4.8 (265)

72.83% of 265 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Debit/Credit Card Processing

4.7 (489)

65.44% of 489 reviewers that rated this feature as important or highly important

Square Payments gives you fast, reliable debit and credit card acceptance, supporting nearly all major cards. Reviewers appreciate the straightforward setup, mobile compatibility, and quick transactions. Many mention smooth customer experiences and value options like manual entry and card-on-file.

Payment Fraud Prevention

4.6 (446)

63.68% of 446 reviewers that rated this feature as important or highly important

It helps you reduce fraud risk by monitoring transactions and using security protocols. Some reviewers find fraud prevention effective and reassuring, while others mention occasional false flags or slow resolution of disputes, but most feel protected from scams.

Payment Processing

With this capability, you can process payments quickly in-person, online, or via mobile. Users think Square is easy to use, dependable, and offers fast deposits. Some mention rare delays in fund transfers and occasional issues with customer support during disputes.

Square Payments 40 features

### All Features
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contactless NFC: Near-field communication method to share data and process contactless payments
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Cryptocurrency Processing: Accept and process cryptocurrency transactions such as Bitcoin
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Data Security: Square Payments offers strong data security, using encryption and two-factor authentication. Reviewers indicate they feel confident their information and their customers’ data remain safe, with no reported breaches. Many value the trust this builds with their clients.
- Debit/Credit Card Processing: Square Payments gives you fast, reliable debit and credit card acceptance, supporting nearly all major cards. Reviewers appreciate the straightforward setup, mobile compatibility, and quick transactions. Many mention smooth customer experiences and value options like manual entry and card-on-file.
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Fraud Detection: Identify and prevent suspicious activity
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Mobile Access: Access software remotely via mobile devices
- Mobile Card Reader: Hardware device connected to smartphones for processing payments
- Mobile Payments: Clients can submit payments via mobile devices
- Multiple Payment Options: Process payments via multiple modes directly through the application
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Online Payments: Square Payments enables you to accept online payments easily through invoices, payment links, and website integrations. Reviewers appreciate the simple setup, fast processing, and integration with platforms like Wix. Some mention rare issues with currency or fund holds.
- Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt
- Payment Fraud Prevention: It helps you reduce fraud risk by monitoring transactions and using security protocols. Some reviewers find fraud prevention effective and reassuring, while others mention occasional false flags or slow resolution of disputes, but most feel protected from scams.
- Payment Links: Send clickable links via text or email to collect payments from customers
- Payment Processing: With this capability, you can process payments quickly in-person, online, or via mobile. Users think Square is easy to use, dependable, and offers fast deposits. Some mention rare delays in fund transfers and occasional issues with customer support during disputes.
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Reports: Reports specific to sales analysis for trends and strategies
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (2,716)

4.6

Based on 2,716 reviews

## Pricing

Value for money

4.5 (1988)

Free Version

[View pricing plan details](https://www.capterra.com/p/170278/Square-Payments-Processing/pricing/)

In person

2.6% + 15 cents

Online

2.9% + 30 cents

Invoices

3.3% + 30 cents

Manually entered

3.5% + 15 cents

Value for money

4.5 (1,988)

4.5

Based on 1,988 reviews

## Integrations

[

Wix](https://www.capterra.com/p/169007/Wix/)[

Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[

Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[

Weebly](https://www.capterra.com/p/246168/Weebly/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Shippo](https://www.capterra.com/p/146146/Shippo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (1766)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (1,766)

4.4

Based on 1,766 reviews

## User reviews

Overall rating

4.7

Based on 2,712 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(2070)

4(486)

3(99)

2(23)

1(34)

Mentioned topic

Recent reviews first, then most helpful

HJ

Heather J.

Owner

Used the software for: Less than 1 year

### "Don't be a square, use this!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2026

We use this for our small business and it works quite well. I prefer other methods that do not charge per purchase, however, we do not do very much volume, so...

Pros

no monthly fees, clean design, ease of use, assessable, fast checkout, use at my pop-up, no long term contract

Cons

Could be expensive if one had high volumes of sales/cannot use a third party payment processor?, it would be beneficial if there were marketing features tied to this.

DO

Director of Operations

Director of Operations

Used the software for: 3-5 years

### "Online Payments Gateway via Checkout Links and Buy Buttons ~ by Square Payments"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 28, 2026

Pros

As a Director of Operations in the sports industry, I am responsible for approving purchases and sales. I like how Square Payments enables me to sell online and receive payments through checkout links and buy buttons.

Cons

I was among the first teams to test and use Square Payments in 2024. I can’t complain but I would suggest consideration of ACH Payments across a variety of countries not only in the US.

VA

Virtual Administration Assistant

Virtual Administration Assistant

Used the software for: Less than 1 year

### "VERY USER FRIENDLY"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 26, 2026

Has made processing of business transactions easy and allows me to be more productive in the workplace.

Pros

Simple to use and customer friendly as it allows for references to be added (eg invoice numbers) to make reconciliation easy, and receipts can be emailed directly to them from the mobile app. As a first time user, I can't fault it!

Cons

Nothing there not to like! Very user friendly and payments are quick. And they abide by the no charge for credit card payments now enforced in Australia.

Jeannie T.

Owner Operator

Used the software for: Less than 1 year

### "Not always ideal for high volume businesses"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 7, 2026

For a small business, freelancer, creator, service provider, or someone just starting to accept payments, I'd absolutely consider Square. For a high-volume established business, I'd shop around because those processing fees can become significant.

Pros

As a small business owner I like that you can start accepting payments without needing a complicated merchant account. This excellent for freelancers, side hustles, creators, service providers, and small shops.

Cons

Transaction fees add up if you're processing a lot of payments, Square's percentage based pricing can become expensive compared with some traditional processors. Hardware costs for card readers and other POS equipment can add another expense.

HM

HR Manager

HR Manager

Used the software for: 3-5 years

### "Simple, Convenient, and Reliable Payment Solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 5, 2026

My overall experience with Square Payments has been positive. The system is easy to use, convenient for processing transactions, and provides helpful tools for tracking sales and payments. The setup is straightforward, and the platform works well for day-to-day business payment processing. Overall, Square is a reliable and user-friendly payment solution. I love it for both our outside events that a regular POS system can't be connected to and I use it for personal events as well.

Pros

My Pros of Using Square 1. Easy to set up and use 2. User-friendly point-of-sale system 3. Convenient for accepting credit and debit card payments 4. Good options for small businesses 5. Helpful sales and transaction reporting 6. Integrates payments, inventory, and customer information 7. Mobile payment options are convenient 8. No long-term contract for many services

Cons

My Cons of Using Square 1. Transaction processing fees can add up 2. Some advanced features require paid subscriptions 3. Funds may occasionally be held or accounts reviewed 4. Some features are better suited for smaller businesses than larger operations

Andrew B.

Managing Director

Used the software for: 3-5 years

### "Easy to set up and use POS system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2026

Pros

Really easy to use and integrate with my other software elements to take payments for. The variety of devices that payment can no be collected from really helps our business type as lots of outside activities.

Cons

With the variety of devices and types used we no longer have the previous problem and means we can take payments basically from anywhere we are.

DS

Development Senior Manager

Development Senior Manager

Used the software for: 3-5 years

### "Great for business, struggles for nonprofit"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

September 17, 2026

I have found the software frustrating at times, trying to get it to be useful for a nonprofit, but that's not the fault of Square as it's not built with nonprofit in mind. It's tap to pay system is really useful for when we need it, but it's customer profile system is horrendous.

Pros

It's an easy to use software with standard processing fees with easy integration with many other services, like Jotform and Mailchimp.

Cons

It's not the most suitable for my nonprofit needs, as it's definitely built more for commerce and the administration can be a bit tricky for volunteers.

Amee P.

Owner

Used the software for: Less than 1 year

### "Great for Small Business!"

5.0

September 17, 2026

It has been a breath of fresh air. I use it for my side business outside of my regular job and it makes life easy. It saves everything in one place for taxes, it provides receipts, it allows me to take chip card, swipe, and tap to pay payments. It offers a lot of amazing physical software and the pricing is amazing.

Pros

It allows such easy payment processing. I am able to take payments in numerous ways which is so helpful. I don't run into issues. It works offline! The fees are low compared to a lot of payment processing softwares. It's super easy to use and worth any fee I pay.

Cons

I don't really have any issues. It is a little confusing to set up at first but after figuring that out, its so simple. I was able to input all my services and charge from there.

OM

Office Manager

Office Manager

Used the software for: 3-5 years

### "Scam Artists. Great until you have a problem. "

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 16, 2026

I will never use Square again. They have whole heartedly disappointed me. I followed all of their suggestions and advice to prevent getting charge backs, including using Square invoicing, getting a copy of the ID, copy of the card etc etc. The customer signed the contracts that Square said would help back us and after all of that Square said too bad so sad.

Pros

They make it very easy to accept customer payments and take care of billing. It was definitely very user friendly.

Cons

The customer service is horrendous. If you are unlucky enough to have a charge back, not only will Square not back you, they will have no solution for you other than just removing the money from your account. They will refuse to get you a manager/supervisor because as they say "There are no managers or supervisors to talk to"

FO

Founder

Founder

Used the software for: 3-5 years

### "It’s a affordable payment method "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 9, 2026

Pros

I have evening using Square for my small business since two years ago. My clients can easily pay their treatment free with their credit cards with Square without charging me an expensive fee.

Cons

It lagged if my internet connection was weak but I guess that’s very normal. It only happened a few times

[View all Reviews](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[PayPal Payments vs Square Payments](https://www.capterra.com/compare/170278-207944/Square-Payments-Processing-vs-PayPal)[Venmo vs Square Payments](https://www.capterra.com/compare/170278-222572/Square-Payments-Processing-vs-Venmo-)[Stripe Payments vs Square Payments](https://www.capterra.com/compare/123889-170278/Stripe-vs-Square-Payments-Processing)[Square Point of Sale vs Square Payments](https://www.capterra.com/compare/170278-275802/Square-Payments-Processing-vs-Square-Point-of-Sale)[Stax vs Square Payments](https://www.capterra.com/compare/157492-170278/Fattmerchant-Payments-Online-vs-Square-Payments-Processing)[Nomod vs Square Payments](https://www.capterra.com/compare/170278-176749/Square-Payments-Processing-vs-Nomod)

[Google Pay vs Square Payments](https://www.capterra.com/compare/170278-212826/Square-Payments-Processing-vs-Google-Pay)[Genius vs Square Payments](https://www.capterra.com/compare/170278-195074/Square-Payments-Processing-vs-Genius)[Cheddar Up vs Square Payments](https://www.capterra.com/compare/170278-276323/Square-Payments-Processing-vs-Cheddar-Up)[QuickBooks Money vs Square Payments](https://www.capterra.com/compare/170065-170278/QuickBooks-Money-vs-Square-Payments-Processing)[WeTravel vs Square Payments](https://www.capterra.com/compare/163474-170278/WeTravel-vs-Square-Payments-Processing)[WEX Field Service Management vs Square Payments](https://www.capterra.com/compare/170278-183763/Square-Payments-Processing-vs-Payzerware)