Who Uses This Software?

From a one-person shop just starting out, to an enterprise scaling their operations, Square works for every type of business.


Average Ratings

76 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Swip/dip/tap: 2.75% Keyed in: 3.5% + $.15 Online & invoices: 2.9% + $.30
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    In Person
  • Support
    Business Hours

Vendor Details

  • Square
  • squareup.com/
  • United States

About Square Payments Processing

Accept every way your customers want to pay with Square Payments Processing. Magstripe, chip card, or NFC (phone payments) accept them all with our readers. You can also get paid remotely by keying in payments, even without a signal. Its free to sign up and fast to set up. There are no long-term commitments or monthly fees, and you pay only when you make a sale. Our system offers chargeback protection, fraud detection, account takeover protection, and more, so you can focus on your customers.


Square Payments Processing Features

  • Cash Transactions
  • Contactless NFC
  • Electronic Receipts
  • Electronic Signature
  • Mobile Card Reader
  • PCI Compliance
  • ACH Check Transactions
  • Debit Card Support
  • Gift Card Management
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Recurring Billing
  • Signature Capture

Square Payments Processing Reviews Recently Reviewed!


I use Square for all of my business' credit card processing.

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about Square is how intuitive and easy it is to use! You can add a product to your inventory, and send an invoice for that product in minutes. I also love that I get my deposits so quickly, usually within a day or two max.

Cons: I use Square for only a few simple tasks - sending invoices to clients, keeping track of credit card processing fees for taxes, and some double checking bookkeeping. There is so much more that Square offers that I don't need or want to use. So I often find the dashboard a bit cluttered for my liking.

Overall: Professional appearing invoices for my clients.

Square makes it easy to collect payments anywhere

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: There are different types of readers available for different needs. It's really easy to use. I can use it with my phone or tablet and it's portable. I can have it with me at all times.

Cons: It would be great if it integrated with my billing and scheduling systems. It works better for product based or merchant businesses, but I am still able to use it for my service based business.

Square gets the job done

Jun 13, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It gets the job done. Payments are easy to accept. Clients know it and feel comfortable with using it.

Cons: It's extremely difficult to track payments. This has us looking for and finding better options for our business needs.

Nice for Point of Sale

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is really nice to process payments in person, and Square was a quick setup for me. Not doing in person sales very often, this was a great solution.

Cons: The fees are higher than most processors, but the convenience heavily outweigh the difference in price as we are doing a low dollar volume in person.

Thos is a very covenient and simple way to take payments anywhere

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can take payments wherever I am working as lpng as i have my phone with me. It is very easy to use everyday

Cons: The chip card reader is very touchy and does not stay connected to my device so i need to resconnect many times a week

Overall: Payments with all credit cards

Easy, straightforward, nice layout.

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the layout and the simple options that it provides. Its nice that the square attachment can be used on a variety of different devices.

Cons: After making a payment, I don't like how the software goes to the administrator's page. A lot of the time when I am paying for an item, the device is given to me and then the app goes to the page with all of these features and options. It would be great if there was a final, "thank you for your payment" sort of page that prompts the user to give the device back to the administrator.

Square offered a great 2nd option when we would sell remotely or if our credit card machines crashed

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I liked the ease of use. It was very easy to customize settings for taxes. It was easy to quickly type in prices and get totals. I also liked how customers could easily sign for purchases with just their finger.

Cons: My biggest issue was consistency. Sometimes it was difficult to get the card to slide and go through. Other times it would freeze or go too slow. When there is a line of customers you depend on it to work every time. It definitely slowed us down when we would have to slide the card different ways or try it multiple times. The card slider was too finicky.

Smooth, simple and easy to use.

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It is an extremely intuitive app. It is very simple to set up, takes less than 5 minutes. Once set up it is very efficient.

Cons: Some minor design tweaks but nothing else comes to mind at this moment. I guess easier interface, perhaps?

This has made my film business so much easier!

May 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how you can send invoices to our clients and have them pay using a card. No one has ever had an issue using it for our business! The tip function and the add credit card function was a great addition!

Cons: I just hate the processing fee. But it's not higher than any other place so I'm happy! I just include that into the price.

Capterra-loader

Very simple to use and works perfectly!

May 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The UI and entire platform are very smooth. We have not run into any hiccups, which had been a pain for us with our previous platform.

Cons: It can sometimes take a little while to confirm transactions with certain cards. I am not sure if it is an issue with the card itself or the software, but it isn't too big of an issue.

Reliable

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I cannot believe the ease of use and reliability of square. Perfect for a small business and on the go entrepreneur.

Cons: The slide is easy to misplace. Overall though, it's been a great experience and I'm delighted for such a product.

It's ok to use.

May 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that I can have a payment processing thing on my phone so that I can swipe a card if need to. And they have an app.

Cons: I don't like that they take so much in processing fees. And they take more if you have to enter the card number for the transaction if it doesn't work when you swipe the card.

I'm a fan

May 22, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Great payment and point of sale system. Money is sent via transfer very quickly and low transaction fee make this great!

Cons: Access to using the program was limited to cell use. was happy when they introduced offline mode! Fees are still a bit high.

I wouldn't have my small business without Square Payments Processing!

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the ease and reliability of using Square, I didn't experience any sort of learning curve when I began using it for my photography studio. I appreciate that the customer isn't burdened with the processing fee, and I (and my customers!) trust the security of the credit card processing. The staple features for me are the invoicing system and the sales reports. I think the processing fee is perfectly reasonable for the ease of use, multiple features, and peace of mind I get from using Square.

Cons: I would really love more flexibility in selecting specific dates for scheduling future invoices. I sometimes have to go in and schedule separate invoices for the same client because I can't schedule on, say, the 20th of the month with payment due on the 30th. I also wish cancelled invoices would stay listed on the main invoice screen, but that's a very minor detail.

Capterra-loader

Love it!

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am a business owner who travels and people have access to my services anywhere and with this I can turn my smartphone into a cash register! It's amazing, convenient, and user friendly

Cons: It took me a while to find the one that was compatible with the new iPhone aux jack but when I found a way to use it with my IPhone 7+ it was perfect

Overall: I love how user friendly the software is. You don't have to be a tech savvy person to understand and/or use it.

Incredible payment processing system.

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: So simple to use with a great clean interface. So easy to accept payments and run one of the most crucial aspects of business well.

Cons: No complaints at all about square. I have looked into other options and would always come back to use square.

Great Product for the Field

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a mobile printing and embroidery company and we often find ourselves on location and had no way to run credit cards, square offered us the perfect solution for this problem.

Cons: Nothing really negative about it, except for maybe the fees. However you don't have any expensive equipment or CC processing machines to purchase which is a great thing.

Overall: Very good software for utilizing on location or out in the field. You don't have to buy any expensive software or credit card processing machines.

We use Square to take credit/debit card transactions for a Volunteer Fire Department

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to take credit/debit cards at occasional fundraising events, and not have to pay a monthly fee. Can be used on multiple devices. Very easy to set up and use. Money is in our account quickly

Cons: I have not experienced any issues of note with the software. My only point of aggravation is when logging with a device code. Very complex code, but probably a necessary security evil.

Overall: Brought our organization up to date.

Great tool

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Great tool for small business owners, allowing the to take payments anywhere from both credit cards and debit cards. It also gives you the opportunity to use chip payment.

Cons: There is nothing which I dislike about the software. Well the only thing I can say is bad is the increased in percent charged when typing in payment.

Love Square!

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how easy Square is to use. I am able to accept credit card payments quickly and easily and from multiple platforms.

Cons: If I had to say anything negative about Square, it would be the price of transaction fees could be lower.

Excellent for 8 years

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of the app. The ability to send instance invoices. Ability to run valuable reports for business.

Cons: The square app takes a minute or two to secure a internet/wifi connection while some of the delay in connection is the internet carrier but some of the problem is the app doesnt always use the phones hotspot nor the data

Overall: The ability to always process credit and or debit cards

Highly recommend

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Square allows me to run my small business my way. I am able to enter line items for each article carried, add discounts, coupons, sales tax for different markets, shipping, and so much more. I can invoice, ring a sale on site, and get my funds deposited where I want, WHEN I want. Seamless connection to my financial institution that is priceless. Never have experienced any connection issues either.

Overall: Square makes it possible for me to keep excellent business records, pay my sales tax in a timely manner, and keep connected with my customers purchasing adjunct products to my main product line.

Very good experience. Would recommend.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: The square is very easy to use. Just plug In to your phone or tablet and thats about it! Easy to set up and easy to navigate thru the system.

Cons: There isn't much to not like. Sometimes there are connection issues that I have noticed, but it could just be my metal building. Other than that it's great!

Square is a company who's product makes accepting payments not only simple, but affordable.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Square Payments Processing has many great qualities, such as low fees and ease of use, but what they have done that takes it to the next level is enabled users to send invoices/receive payment on them from their website. Square does not charge monthly fee's for the standard plan, and instead you just pay the percentage based fee per transaction making it simple to add the cost to your client if needed.

Cons: With years of experience using Square, I have not had any negative experiences to share any "Cons". The system is very well made, so I have not needed to reach our to Customer Support and must give a neutral rating.

Wasn't overly happy with the square.

Apr 24, 2018
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It was easy to use. I downloaded the app, and from there all I needed to do was plug the unit into my phone.

Cons: Used square when it first came out. The first time that I tried using it, it was mandatory to enter a postal code, and even though I was using a valid postal code, the app wouldn't accept it.

Overall: Wasn't happy with the software of this product. Perhaps it has changed over the past few years, but I used it when it first came out, and it didn't work well for me.

Capterra-loader

It's THE BEST!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that I can manually input my clients' credit card numbers, unlike PayPal! This saves me so much time!

Cons: The interface is a little clunky. I think they could make it a little more organized and visually appealing.

Easy access credit card processing for a reasonable rate.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use anywhere, any time. Payments post to my bank account quickly, and I love the instant deposit feature which allows for instant deposits of transactions over $50 into your bank account for an additional 1% fee.

Cons: I wish the iphone app hosted the Dashboard features so I didn't have to login online to access instant deposit and other specific information.

Overall: Easy access to affordable credit card processing.

Mobile enough to use anywhere.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to use a payment processor with a reasonable cost for a business with very few transactions.

Cons: That we have to have different readers for different cards. I wish the money transferred hands sooner.

Nice! Easy to use.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that we are able to use this to accept payment (of a smaller scale) without paying very large credit card fees.

Cons: We are constantly having to make sure our devices are all up tp date otherwise we can't open up the program to take a payment.

The BEST

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is Awesome! It makes being a business owner so convient . Barbers , stylist, retail..a wide range of businesses are covered!

Cons: There are no cons it is simplified down to the last notch. Im really impressed to say the least and will be a fan for a long time.

I love this app and company

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, great customer service, and quick deposits. Easy to use for taxes and great for customers.

Cons: There is very little I do not like about this company. It can be difficult to get a reader if you lose one.

As an artist, I've been using Square for years

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I love how Square has revolutionized the small business world. I'm a musician and I've been able to sell so much more of my music and merch because of being able to accept credit and contactless payments with Square.

Cons: The fees are a little tough to swallow sometimes, but that's the price I have to pay to accept credit cards I guess. I have looked at other services, but Square is still the easiest to use.

Overall: I love square because its so easy to use!

The best payment processor I have used !

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Seamless interface. Navigation is easy for business and customer. Low processing fees. Compatible with my iphone that does not have a headphone jack. They are always coming out with new and updated equipment. The fraud protection is also a huge pluse.

Cons: I dont currently have any cons about square. They have met my business needs since 2013 when i first opened.

Collecting money with ease

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Number one it's simple. Number two it's easy to set up. Number three I can get my payments instantly or in a few days. Number four it's super affordable.

Cons: I have nothing negative to say about square payment processing. It works well, I have had no issues with it whatsoever, and it's very affordable. The fees are comparable and it's great.

I love the ease of being able to take payments for the large events that we hold at my work.

Apr 10, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: We have a huge Fall Festival each year where 100's of families come. We have a food booth and are able to use the Square to take payments for the food. We can take several kinds of cards with this also.

Cons: The only thing that I can think to say is a con is that we hold the Fall Festival in our back parking lot and sometimes the connection to the internet goes out. But that isn't a problem with the program. :)

Superb customer service, ease of use!

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Square up payment processing is a must have for any small (micro) business. It is so easy to use, prompt payments, reporting features are exactly what I need for my purposes. I use this a vendor events all the time. I can count on my money deposited in a day or two - never any delay past what they guarantee. I've never had an issue with chargebacks or anything.

Cons: Sometimes at my vendor events, there is issues with WiFi or cell signals, but that is completely out of Square's control.

Capterra-loader

Amazingly easy and great to use

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This was a great tool for our organization to provide alternative (credit/debit card) payment options at our Farmers Market and other events where we didn't have a credit card processing machine. It really expanded our market and brought more people and more dollars to our vendors. Utilizing the system was incredibly easy and the costs were minimal.

Cons: I loved everything about this software. It was easy, we got paid quick, and the fees were nominal. I would use this all the time!

Love Square! It's SO easy to use for the consumer and the retailer.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Deposits come quickly and you can't beat the ease of function. The Square app is so simple to use especially when you have the adaptor. You can use it on your phone, iPad and if needed do a manual payment.

Cons: I do not have any complaints about this software. Every time I have used it I have not experienced any issues.

Great for sending invoices - as long as you don't need any customization

Apr 06, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's so easy. Put in the name and email address, add in the amount, send, get paid! The experience is also great for the user (aka, the person paying me). I've tried all the others, this one is the best.

Cons: Since invoices are based on quantity, I can't input actual time. For instance, if I have a line item that is 45 minutes I can't have my quantity be .75. This means I have to do a workaround - which is to attach a detailed list of time spent, then to make the invoice a single line item and say "please see attachment for more info" - which is kinda unprofessional

Great for my Non profits needs

Apr 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really enjoy that with square, taking payments a breeze. The automation process makes bookkeeping effortless not to mention seemless because its all in one place.

Cons: one of the only things I am not a fan of is the processing fees, especially since much of our "revenue" is donation based, a small chuck is used for fees.

I absolutely love Square.Quick and easy way to make payments whether you're a business or individual

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutely love the simplicity of Square. In my 3 years of using Square I have not had a single problem with any type of payment. Hats off to Square!

Overall: Easiest way to process payments, period.

Square is simple to integrate and works as advertised.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Square was easy to integrate into our Ecwid online store. The user interface is great, and I've had no problems with any transactions. Everything has been very smooth.

Cons: The only nitpick regarding square is maybe the pricing. It would be nice if the rates or the per transaction fee were lower, but I feel they are competitive.

Great way to get paid on the road

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's amazingly simple to work. Plug it in to your phone or tablet, swipe and get paid. Can't ask for more...

Cons: The fee structure is strange. Get charged more when they don't want to sign? Or when you manually input a card? I get its more risk, but it still stinks.

Capterra-loader

Reliable payment processing is guaranteed with Square.

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I have used square for over five or six years and each time I remark on how reliable the process seems. Square has delivered nothing but the best experience and I have come to really trust them. Their fees are fair and consistent. The mobile payment processing is a breeze and the chip reader works every time. My top of List is their fast processing times. Thank you for being on the side of business and understanding our needs.

Cons: Like I even need customer Service for major issues which rarely occur, but it is difficult to speak to someone when you need them most. Access to live Support would be a great peace of mind addition.

Good for Home Business

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Use this for payments for a home business. Interface is easy to use and I can take payments in a snap using my iPad.

Cons: It is so easy to use and payment processing is quick. There is nothing that I can say about it that I don't like.

Overall: Payment acceptance for home business.

Convenient and affordable

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very easy to accept payments using Square. It has been useful in many situations where I otherwise would not have been able to accept a payment without Square.

Cons: I do not have much that I do not like about this software except that it can be difficult to explain how it works to clients.

Garden Flags & Square payments

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It¿s vedh convenient for me to use when I¿m at different vendor events so I can accept card payments. The fees associated arent high

Cons: Setting up wasn¿t the easiest, it kept saying I had steps I needed to complete but wouldn¿t let me know what the steps were.

Easy to set up, simple terms

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: We've used Square for payments at craft shows and conventions. It's easy to use and the cost for processing payments was laid out in easy to understand terms. Customers recognize the Square name as well which allows them to trust our business when paying with a card.

Cons: I have no complaints with the payment system. I'd love to expand into some of Square's POS options but the cost to obtain them is far too much for our small business' budget.

Fast and easy check out

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use square for my business everyday, it is so easy to take payment it is fast and easy and the card reader works 90% of the time which is better than any other I have used. I love the app and the dashboard.

Cons: The only issue I have with square is that if I have a problem it is hard to talk to a real person at customer service.

Experience has been horrible on a personal level

Mar 21, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I make and sell crafts and was interested in the convenience for customers to pay with their card directly to the Square.

Cons: Equipment kept malfunctioning. I canceled my service recently but Square is continuing to bill me automatically after I have canceled my service with them, and i can't reach them to research and resolve this problem, because I am no longer a customer with a customer code?

I LOVE using square. I am a mobile business owner and square is necessary for mobile payment.

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I love most is that I can put the square on my cell phone and my clients can pay me with their card if they do not have cash. This makes running a mobile business much easier.

Cons: So far, I have no complaints. My money is always readily available. It is easy to use & convenient. If I had to choose, I would say the cost is a little more than others, but it has been worth it for me.

Overall: I use this square every day. I have used the same reader for over a year and it still works great. No complaints.

Square payment processing is excellent!

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is very easy to use, intuitive, and extremely fast
Payments are on-time and fees are reasonable.

Cons: The refund process for credit transactions is a little slow (5-7 days), but that isn't Square's fault

Overall: Easy payment collections, lots of payment options, electronic receipts, great reporting and happy customers!

Excellent product for small businesses

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Works as it should. Square has excellent customer service. Someone tried to claim a few charge-backs, and all I had to do was submit proof of the purchase to them, and they protected me. Really awesome.

Cons: .

A handy, cheap alternative to expensive merchant processing

Mar 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No monthly fees
Reader is fairly inexpensive (AUD60)
Reasonable fees (1.9% in person using the reader, 2.2% using the virtual terminal)
Works on Android and Apple

Cons: You need to have an internet & bluetooth capable device to connect and authorise the transaction, and everything has to be charged. Occasional software glitches that require the app to be restarted.

Overall: Allows me to take credit card payments out in the field, without having to pay a large monthly fee to a bank.

Like the ability to process payments from anywhere

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: There are a lot of features available & modifying my platform is quite easy. I like being able to take a payment other than check & im sure it has helped increase my income.

Cons: I'm not a big fan of the mobile app. At times, I just want a quick go back and I can't find it.

Capterra-loader

Easy to use and automated to free up my time.

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Convenience is incredibly important to my business. I am a one-man show and need to automate as much of my business tasks as I can. When I get a new client, I set them up on recurring payments 1 time, and I know payments will be deducted the same day each month. This frees up time and gives me peace of mind.

Cons: Variable fees. There is no fee to manually enter a payment. There is a small fee for electronic payments and if you want to automate recurring payments, the fee is higher.

Easy To Use - Great System

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: A lot of businesses I run into use Square to process their payments. Its so easy for small business owners to use the small square plugin with their cell phone so customers can use their credit card to pay for services or items..

Cons: The charges for using Square are high, most business owners pass the charge on to the client and clients actually prefer to pay cash just to avoid paying the transactional fees.

Square is easy to integrate and works as advertised.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square has worked without a hiccup. It's easy to set up and use, and being able to use it with Square point of sale is a huge bonus!

Cons: My only complaint is square is a bit pricey to use. There aren't any hidden fees, so you know what to expect upfront, but I'd like to see cheaper transactions.

Great app for receiving payments on the go.

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can receive a payment and be sent to bank account with a short hold period. I also like that it can sync with other bookkeeping apps.

Cons: I have the free card reader and would like to get a better reader with chip capabilities but they are a little too pricey for how often I use it.

Overall: None

Capterra-loader

Overall I'm happy with Square

Feb 26, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Take it anywhere with the chip reader. Easy to use. Easy to add products. I really like the new gift card feature they just introduced. It's very basic at the moment but I've been told some customization is on the roadmap.

Cons: Some of the navigation around the app could be improved but overall fairly easy to find what you need.

Very simple to use.

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the simplicity of this system. I am able to figure everything out without having to do a tutorial.

Cons: If I had to choose, it would be the percentage on each charge that square takes. I have not done much comparison with other companies though.

Overall: Income tracking and sales.

Very easy to use with little issues.

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: Super easy to use, never a funding issue, low and consistent merchant service costs, customizable for your products or services. We left the big bank, variable rate merchant services and have never looked back. Seem to strive to improve services offered.

Cons: The one time we contacted customer service, they were less than friendly or helpful. Fortunately, it's only been once that we've needed to call. On an iPad, the chip reader stops working if an update is needed.

Perfect for my small business

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Square is easy to use in my clinic or on the go. Money is always transferred into my account within a couple of days. Low fees and no equipment or monthly fees are perfect for the low volume of transactions that I do

Cons: The product that I have only accepts credit card transactions. I know they have recently come out with a square that allows for debit tap.

Capterra-loader

We have used Square to process payments for our store since we opened and it has been wonderful!

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like that they only charge a flat percentage fee and don't have all the little hidden fees associated with it. I also like that I can take payments anywhere even while driving down the road.

Overall: Ability to process cards for my store

Excellent payment processing option for a small business.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Set up is easy, reader works with my older Ipad, transaction completed with one swipe, funds deposited within two days.

Cons: Sometimes plug in reader requires 2 or 3 swipes before transaction goes through, percentage is higher for online sales through Square Store, or keyed transactions

I have a square card reader and use it for POS services.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Super easy and convenient for my traveling business. I like that the reader is free and the sales rate is reasonable.

Cons: I wish it didnt save my email for every merchant who uses square. I feel like its following me around.

Great for small business

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Allows for my business to grow (accepting credit cards). Easy to use and set up. Invoicing is useful too.

Cons: Had to pass along additional costs to consumer through increased prices. Not much I would be able to do about that.

Overall: Payment!

Capterra-loader

We chose square over our local banking options due to the familiarity customers have with square.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square provides a great way to process credit card sales for our non-profit community theater. It is low cost and easy to use. It is also widely used by family run businesses in our community and well known.

Cons: Very few. It does require the purchase of a chip reader if you intend to take chip transactions. The payment processing is speedy and seemless.

Overall: Easy to use solution for our business.

Get your payments Quick and Easy

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Getting money from our customers has never been so easy! The app is so functional and so easy it's amazing.
I even got great phone support when I was having an issue that was quick and immediate.

Great product for small businesses that don't want to deal with traditional merchant services.

Dec 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The virtual terminal makes taking orders over the phone VERY easy. In general, it's easy to use, easy to set up & has decent pricing.

Cons: Square doesn't play nicely with desktops. The virtual terminal works great but I'm limited on other services because I don't use a tablet.

I have used Square for over 5 years and it has worked amazingly well.

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I love how I am able to process a clients credit card without the reader or the card being present in my hand.

Cons: The largest Con for me is that I have to have VERY good WiFi when using the card reader plugged into my phone.

Capterra-loader

Simple and Easy to Use - Do you need anything else from a payment processor?

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Taking payments is so easy to do with Square. They process quickly and my business looks professional doing it.

Capterra-loader

Best CC solution for small business!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very intuitive to use. Easy to add products. Can now track inventory too. Very low processing fees. One flat % fee, no other hidden charges. Looks and feels modern to customers. Can set up monthly recurring payments with stored cards.

Cons: I guess the only gripe I can come up with is to use an iPad it works best with a square stand. I found it for the same price at best buy to get some rewards. The software is flawless in my eyes.

Capterra-loader

Excellent payment system

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can link it to my scheduling system. I love that I can receive my payments instantly. I have it linked to my website. It can save clients info per their request.

Cons: Sometimes the reader does not work so I have to key in credit card number which charges me more to do.

It just works!

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It takes credit card payments, tracks sales. It all works the way it is supposed to. It is also very simple.

Cons: There are cheaper processors out there and there could be money to be saved. The card reader doesn't always connect well.

Mar 15, 2018
5/5
Overall