# Page 17 | Square Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Square Payments the right Payment Processing solution for you? Explore 2687 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170278/Square-Payments-Processing/reviews --- Square Payments 4.7 (2687) [View alternatives](https://www.capterra.com/p/170278/Square-Payments-Processing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 17 - Reviews of Square Payments ## Showing most helpful reviews Showing 401-425 of 2687 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Internet Marketing Media Production Used the software for: 2+ years ### "So Easy to Implement, I was Done Before I Knew It" May 11, 2022 5.0 We needed a payment form on our website to accept payments. We didn't want to have to build our own "shopping cart" for this and square payments was a great option to skip that and begin accepting payments quickly. Pros I needed to accept payments on my website and I tried using a different program, but the issues seemed almost impossible to overcome, as I am not an experienced website form developer. I easily and quickly had square payments set up on my website and I have never had a single issue accepting payments. Cons I have nothing negative to say currently about this product. I had a horrible experience before implementing square payments, so I find this product to be great. I guess I could ask for lower fees, however, they are not all that high, to begin with. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Square payments is way easier to get up and running on a website than Woocommerce. Woocommerce is a good product, but the setup is much more complicated. Square was super fast and easy to begin accepting payments. Review Source DD Donna D. Manager Furniture Used the software for: 1-2 years ### "Tip Top Furniture " June 20, 2024 5.0 We are happy with square and we use it with several of our businesses. Pros It is easy to use. You can easily access our history in order to issue a refund. Cons Occasionally it glitches and crashes but when we call support they usually fix it quickly. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) This was more efficient and easier to use. Review Source CM Conchetta M. Owner Performing Arts Used the software for: 1-2 years ### "Square cares" July 9, 2024 5.0 Easy to use. Processes quickly and works really great Pros Convenient to use. Accepts most card payments Cons I don’t have a negative review for this app Review Source CN Cody N. forklift operator Construction Used the software for: 1-2 years ### "my square payment processor review" May 24, 2022 5.0 Overall my experience with square has been superb I have nothing but good things to say about them and would recommend it to others Pros The fact it's a simple to use free cost efficient software system that is designed to be used with phone also provides a free debit and credit card scanner after successfully creating your account Cons I personally have nothing negative or bad to say about square and I personally recommend anyone 2nd hand selling items to join with them pronto Review Source WD Whitney D. Auctioneer Retail Used the software for: 1-2 years ### "Square is ok" June 27, 2024 3.0 It was great for the first year, after that not so much hard to speak to them also I don’t like the amount they charge. Pros I liked that I can invoice my customers for payments. Cons I didn’t like their pricing, also square shuts down account for no reason at all. Customer service can be better. Review Source BB Brian B. Owner Retail Used the software for: 6-12 months ### "Brian’s Review " July 14, 2023 5.0 Overall, I love the product and would recommend it to anyone. Pros The mobile payment feature is a lifesaver when customers want to pay via card or electronically. Cons The fees could be less. Everything else is very satisfactory. Review Source CS Courtney S. Owner operator Consumer Services Used the software for: 2+ years ### "Square is a great product for mobile payments" June 19, 2024 4.0 Pros You can accept payments from anywhere, swipe cards on your phone or manually enter. Cons Holds on payments until verification which can take days. Review Source SV Samantha V. Home health care manager for developmental disabled Hospital & Health Care Used the software for: 1-2 years ### "Square cash is the best Mobile friendly card to use " December 13, 2023 5.0 It's been great and the customer service is really helpful as well as the ease of use. I love it Pros It's a accepted wherever visa and MasterCard are accepted Cons Nothing to dislike as of yet and it's been almost 2 years so I don't feel like there is anything to dislike Review Source KT Kobei T. Head designer Apparel & Fashion Used the software for: 2+ years ### "Best payment processing app for small business " June 19, 2022 5.0 Pros Square is a super easy super simple app too use. It takes all forms of mobile pay including Apple Pay, google pay, and Samsung pay. It even can use tap for of card payment system which is very important to us at 3 thirteen customs. Cons Honestly I have no down fall to this software. If I had to choose it would be having add all the items to the app which can be bothersome at times to search for items to charge customers Reason for choosing Square Payments SquAre was getting used in big company stores so I knew it would be the right choice when choosing a product processing app for the company Review Source PS Peter S. Founder & Principal Telecommunications Used the software for: 1-2 years ### "Square For Non-Profits" August 9, 2023 5.0 We are very happy with the purchase and would recommend Square to other non-profits who need the flexibility and security of payment processing it offers Pros The ease of use, reliability and security of our payment process and delivery of an accurate receipt to our purchasers and donators. Cons There is a bit of a learning curve the fist time we used Square, and we needed to call on a more experienced colleague to help us set up the system. However, we are not as tech-aware as others might be so it's probably not an issue for most first-time users. And it would be nice if there were an option for the purchaser to cover our Square expenses that was automatically offered during the payment experience. Review Source BK Brenda K. Executive Director Retail Used the software for: 2+ years ### "Reliable solution that is cost effective" July 21, 2023 5.0 I have used Square for 10 years. I have listened to other companies pitches, but stuck with Square, because there is not contract. They are honest as well. Never do they pitch you anything they do not offer. I cannot say that for other payment providers. Pros Square is fantastic when you need to swipe a credit card and allows one to avoid the large fees that others require. No contract and buy equipment as you need it. Cons The only con is getting a hold of a representative. Note, the solution is so simple that you really don't need help. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Square Payments Speed and simplicity. The coding in the system works seamlessly too. Review Source Scott L. Independent Contractor Entertainment Used the software for: 2+ years ### "Square is the independent contractors gold standard for payment processing" November 12, 2019 4.0 Square is great. My customers have the option to pay with a credit card, and even understand that I will upcharge them the transaction fee. With some computer skills, you can make an online store work from your own site, or using one of their templates if you don't care how it looks. Bottom line is that Square gets the job done that needs to be done. Pros Setting up Square to accept payments through a device like an Ipad, phone, or laptop, through either swiping or manually entering information, is as easy as it gets. Highest marks for virtual terminal and checkout links, as well as snapshots of important information such as how much is the average a visitor spends, and how much is taken in for a given day. Best of all, payments to your account are very quick, with a fantastic option for instant transfer. Cons Hands down, the awful thing about Square, and the thing that could use the most improvement is the Online Store. It looks awful, isn't easy to customize, and takes a bit of knowhow to even get your product or event listed. I've used this for years and keep waiting for Square to make this something that has as much quality as the rest of their service. It doesn't look like they are interested. Also, merchant services through banks charge fees that the average small business owner can't justify. Reason for choosing Square Payments Square is easy to set up, integrates the technology you already use, and makes payments for your customers easy, and funds your bank account swiftly. I don't see another small business focused processor that effectively competes. If Square would put some time and effort into making their online store aesthetically pleasing and more user friendly (a part of this service that many won't need anyway) I would give them all five stars. Review Source JH Jason H. Owner Retail Used the software for: 2+ years ### "I love using square" June 10, 2022 5.0 We will continue to use square payments to process our sales. Pros It is very easy to use and not to expensive for processing fees. Cons I wish that the reader connected easier to the software sometimes. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Square Payments This was a familiar brand and I felt like I could trust the process. Switched from [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) I could not get support from Zettle. I had an issue and they referred me to paypal team. Then Paypal said it was zettle. Was frustrating Review Source MG Maureen G. Owner Arts and Crafts Used the software for: 2+ years ### "Square does not reimburse for manual credit card transactoins" October 8, 2021 1.0 Pros When it works it's okay and you get payments quickly. Cons When the card reader doesn't work, which can happen for multiple reasons (no wifi, the card's strip is worn out, the reader is worn out, etc.) Square has instructions on their Support page to enter the credit card information manually. I encountered this situation at my last show with 100% of my credit card sales, followed Square's instructions from their Support page, and received an "Approved" response with each transaction. Square's records showed these transactions were transmitted to them as "cash" transactions so they refused to compensate me for the sales. If you use Square, you know that cash transactions are very different from manual credit card input. They do not display fields for you to enter credit card information, expiration date and the code on the back of the card, and they do not ask for the customer's zip code. This was all information I manually inputted with each transaction - but it did not transmit to Square. But again, with each transaction Square responded with "Approved". Square did not acknowledge any problems at their end and would not help me, so I essentially held a "Free Sale" where I paid for booth space at the show in order to give my products away. I have no idea if the customers' credit cards were charged. I only know that I will not receive payment for my goods because Square will not investigate the problem on their end. However, in telling me this they kindly hoped that I would have a "wonderful day!" Switched from [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) Square transfers payments over more quickly. Review Source TM Tiffany M. Founder/Formulator Health, Wellness and Fitness Used the software for: 2+ years ### "No one compares" May 11, 2023 5.0 Super simple to use and manage. I wouldn’t use anyone else. Pros Ease of use and Integration. Seamless POS. I have used them all and have always returned to Square. Cons I wish Square had shipping information for products when integrating into another small business website. Review Source Jarvis J. CEO/Founder Consumer Services Used the software for: 2+ years ### "The Perfect Payment Processing Option for Small Business" May 26, 2022 5.0 My overall experience is A++ since I am able to accept and process payment at a fraction of the cost and without costing me more time and effort. Pros Using this software for a couple of years now I really like the ease of use and how it's transferable between all my devices. I am able to access reports, process payments, and more from the mobile dashboard or my PC. It doesn't require that I have or use any additional products or equipment for function. They have very friendly and knowledgable customer service and support. I love that you are able to integrate Square into other systems for a more robust system. Cons I wasn't able to really pin point anything that I didn't like or enjoy regarding the software. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Square Payments Because if checked off more of the boxes for what I was looking for and the cost was Amazing. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Paypal had so many restrictions and hold times. Review Source Marcus P. Chief of Operations Food & Beverages Used the software for: 2+ years ### "Best POS for High Volume Transactions" May 5, 2022 5.0 Overall, Square keeps winning our business for it's ease of use, reliability, and transparency in costs. Pros No per swipe fees and a flat rate fee make Square the most transparent point of sale software of the market. Accepting payments is easy and straightforward. After 10 years of use, we have shopped around and can't find a better, easier to learn interface than the Square system for our high volume storefronts. Cons Integration with other software could be better, such as with Quickbooks online. Support has never been great but has improved over the last 3 years. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Arryved](https://www.capterra.com/p/200641/Arryved/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Square Payments Transparency and competitive costs, as well as the intuitive interface helped win us over and kept our business for 10 years. Review Source LB Lisa B. Executive Assistant Education Management Used the software for: 6-12 months ### "Recommended for Every Small Business" October 9, 2021 5.0 Pros Super simple to set up and use! We use this for high school sales, fees, and fundraisers and have had such an increase in sales since introducing Square. We are able to manage an online student store from our campus and take sales with us on the go to games or community events with an iPad. We love that we can track all sales in one program no matter the form of payment. Cons Our biggest complaint has been the lack of customization in online stores. There are limited features for design and even more limited features for taxes, delivery fees, etc. I wish these could be customized per item rather than per store. Review Source Bessy V. Multimedia Designer/Interpreter/Translator Consumer Services Used the software for: 1-2 years ### "Square: The Good and Bad" October 3, 2019 3.0 They were my first choice in the beginning, but after the 2 disputes and how bad they handled them, I went back to PayPal. I still keep them for some of my less conventional clients (the ones who don't want to/ or can't follow a link, but rather just give me their info over the phone). Pros It's easy to use. Your favorite device becomes your POS which is convenient especially for those of us who do work on the road. You can get instant deposit with an extra fee which is nice. Cons I don't like their customer service. You have to pay extra to be able to call their customer service number and even if you do (because I did the trial for premium service), they don't really resolve anything. I also don't like their dispute process. You get very limited time to submit your documentation proving the transaction was valid. Some paperwork takes a while to get from clients. AND...they allowed a couple of clients to dispute charges that were from the year past, which I still don't understand. The worst part of the dispute process is that they'll take the money from your account and then take forever to return it. In both my cases, I had to pay the premium service to be able to talk to customer service, which got me nowhere and then had to email the dispute team with additional information (which you're not supposed to do since they have a form you fill out through the portal). And then, if you have customer who makes purchases for the same amount...you can't do instant deposit because they'll hold the funds to make sure you're not ripping people off even though you've demonstrated to be a credible and reputable business. Reason for choosing Square Payments Convenience. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Convenience. I wanted instant deposit. Review Source DD Daniel D. OWNER / SALES Insurance Used the software for: 1-2 years ### "Great Program, Great functional devises and Inexpensive" December 21, 2021 5.0 The money I have charged is placed in my account very quickly, and I get my receipt and a report after payment is received. Very awesome tracking system that I utilize for taxes. Pros #1 Pro, Inexpensive, besides paying for the devices, $10 for the plugin square, $50 for the wireless multi-capable card insert device, which is less than what Merchant services charges you to rent their device monthly or purchase the fees are the same as any and every credit card fee. that is my only expense after the devices are purchased. In addition you download the app to your phone and you don't even need the device, you will lose 1% more but that is still inexpensive. Cons to be honest I do not have any real concerns, the only think that crosses my mind is, what happens if i lose the wireless device, does it save any info on it that can be hacked. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reason for choosing Square Payments The initial setup, and the Price of the hardware Review Source NB Noelle B. Massage Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Fantastic option especially for processing credit cards when you are mobile. " February 23, 2022 5.0 Customizing the POS was super easy with tons of options. The chip/tap to pay reader is super quick and reliable. Gives clients the option of texting or emailing receipts. Being a service provider I love that it automatically prompts my clients for tips so that I don’t have to awkwardly ask them if they would like to tip me. I haven’t yet tried integrating it with my booking software but I like that it has the capability to be fully integrated through that system. I also like that it gives my clients more options on how to pay include touch free options like Apple Pay. Pros I mostly work out of my office but I occasionally see clients at their homes so it was important for me to have the option to accept credit card payment even if I was out of the office. It is very versatile and easy to use and customize to your business. Cons I have had no issues with the software though I would highly suggest investing in at the very least a chip reader/tap to pay because the mag stripe reader is super hit or miss and isn’t worth the hassle of trying to swipe it over and over again. However, they are good to have on hand for the rare client who doesn’t not have a chip. Also, as far as fees go I haven’t don’t extensive research but my business Venmo does charge me slightly less fees but far fewer clients want to use that option so I feel like the versatility beats that one out. Review Source MC Mike C. Sales Retail Used the software for: 6-12 months ### "High props for Square" July 24, 2023 5.0 We are very happy we chose Square, and have made our website CMS choices based on support for Square payments and linking to inventory. Pros Square has so many options for mobile payment hardwareFunds are transferred very quicklyMonthly emails on top selling products Cons Tap to pay on iPhone is only in the United States right now, this feature would allow us to have multiple transactions at once.Their web software is great if you only sell a few products, but we needed more control over display and layout Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/)[Orbital Payment Gateway](https://www.capterra.com/p/122140/Orbital-Payment-Gateway/)[PAYD](https://www.capterra.com/p/203175/PAYD/) Reason for choosing Square Payments Transaction cost, inventory management, option for website using Square software that linked directly to register/app. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Faster payoutsMany customers thought they couldn’t purchase without a PayPal account so did not complete transaction. Review Source CW Crystal W. Cosmetologist/salon owner Health, Wellness and Fitness Used the software for: 2+ years ### "Software full of surprises!" July 12, 2022 5.0 I love it. It’s been a pleasure to work with, simple to use, full of features that I’m still discovering new everyday, and fair pricing. I love the Mobile features where it can virtually be used anywhere. Overall, it’s been fantastic! Pros It’s easy to use, but has many features to it. I have used it for years and I feel they are fair with the costs involved and the money is quick to deposit in my account. I have never had a problem at all with security or fraud. Overall, it is nice to work with and full of extras! Cons Honestly, there really isn’t anything. The only problem I have had was a Bluetooth card reader didn’t last very long and Wouldn’t hold a charge. Review Source MF Maria F. Designer Design Used the software for: 2+ years ### "Best platform for online payments" December 21, 2022 5.0 Pros I’ve used other platforms in the past and I can’t recommend Square enough. They’re a very reliable platform and the customer service is A+. Customers trust processing their transactions through this system and for sellers it’s a very great alternative to other (sometimes even more popular) platforms. The fees also very low. They have apps for every device and that makes the in person payments not only possible but súper easier than others Cons I haven’t encountered any issues with this platform so I wouldn’t change anything about it so far Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) PayPal literally stole my money Review Source NT Natalie T. RMT Hospital & Health Care Used the software for: 2+ years ### "Great easy to use product" February 25, 2022 5.0 Great innovative service for small businesses and great support/troubleshooting when something goes wrong. Pros I love how quick, easy and efficient this system is. I also like how many options they have for devices for your business type. The cost is transaction based which is great and the price is reasonable. You can preset your items/prices for fast checkout. Most software systems support square and you can also checkout right from there. Cons The Bluetooth can stop working unexpectedly and my reader doesn’t warn me about when the battery is about to die. You may want to consider the charging dock to ensure it’s always charged. 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