# Page 2 | Square Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Square Payments the right Payment Processing solution for you? Explore 2682 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170278/Square-Payments-Processing/reviews --- Square Payments 4.7 (2682) [View alternatives](https://www.capterra.com/p/170278/Square-Payments-Processing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 2 - Reviews of Square Payments ## Showing most helpful reviews Showing 26-50 of 2682 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew B. Managing Director Recreational Facilities and Services Used the software for: 2+ years ### "Very easy to set up and use card payment system" January 21, 2026 5.0 It has opened up lots of easy ways to enhance how we offer our customers ways to pay and all very easy. This includes not having restrictions such as not taking a certain card type. Pros We've used this product for over 5 years as a business and found it to be very easy to use and embed into other systems we used. It has lots of options for us to manage our various systems whilst offering our customers lots of payment choices. The cost per transaction is fair compared to having a monthly subscription elsewhere. Cons We had some issues related to the hardware offered and integrating with phones or tablets. However these have been minor compared to how often we use the product Review Source SM Stephanie M. Owner. Hair Stylist. Hospitality Used the software for: 2+ years ### "I love square and recommend to anyone that needs a payment processor. " December 1, 2025 5.0 I am 100% happy with my experience with Squarer. In the rare occasion that I have needed customer support, I received it quickly. The service is reliable, and cost effective. Pros I love the ease of use. The transaction fees are reasonable and in-line with standard. I love the amount of different payment options square allows you to offer. I love the Square loans that are offered when eligible. Cons Honestly, I cant think of much that I don't like about them. If I had to say something, I would like if the small terminal was more modern looking. This, however, doesn't affect that way it operates. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/)[Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Square Payments easy to use. Straight forward on pricing. A well known name. Access to "square loans" when eligible. Review Source ER Erika R. Property management Real Estate Used the software for: 6-12 months ### "Square Payments is convenient, fast, and reliable." December 6, 2025 5.0 Square Payments has been a reliable and easy-to-use solution for managing transactions. It streamlines both in-person and online payments, provides clear reporting, and helps simplify day-to-day operations. It’s a solid, all-in-one payment platform for small and growing businesses. Pros Square makes payment processing extremely simple and reliable. The interface is clean, intuitive, and easy to learn—whether you’re accepting payments in person or online. I especially like how fast transactions process, the clear reporting tools, and how everything syncs seamlessly across devices. The dashboard gives me a full picture of sales, customers, and trends without needing extra software. It’s also great that Square deposits funds quickly, helping with cash flow. Cons The processing fees can feel a bit high, especially for small-ticket transactions. But overall, these are minor compared to the convenience the system provides. Review Source Martin H. Owner Retail Used the software for: 1-2 years ### "My Square Payments" January 17, 2026 5.0 Totally enjoyed using Square, on all of my devices. The dashboard is great and easy to manage. I could see all of my transactions. Pros Ease of use, fast payment processing, value for money. Customer support was easy to contact and very helpful. Cons I cant really say what I didn’t like about square payments. It was easy to manage and my customers felt safe using the platform. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Square Payments Square offered different ways to make a sale and capture payments. Review Source Chelsea S. Owner Arts and Crafts Used the software for: 6-12 months ### "Game Changer! " December 2, 2025 5.0 It has been a game changer using Square Payments. Easier for not only me but also all my customers! I have been very pleased with my decision to use Square Payments! Pros I love how convenient Square Payments is to use. No matter where I am, I always can use my Square Payments! Cons Sometimes I feel like my Square Payments tends to run a little slow. But all in all, that is normal for most technology. Alternatives considered [Venmo](https://www.capterra.com/p/222572/Venmo-/) Reason for choosing Square Payments I like the more stability that Square Payments gave me! And the more professional look. Review Source JR Jessica R. Owner Restaurants Used the software for: 2+ years ### "Great for a small business" June 18, 2025 4.0 We used square to process online bookings and as a POS for events and shows outside of our normal brick and mortar. The fees were reasonable and competitive and the payout was quick and easy. The reporting functions are also helpful and easy to use. Overall a good experience for a small business. I do not think it would work well with large commercial businesses because of its limitations. Pros I enjoyed the convenience of having a portable POS and way to accept card payments at events outside of physical business location. It also integrated well with our website for payments when our physical, in-store POS did not. Cons The card reader itself is sometimes finicky. The older style scan one worked well, but most phones and devices don't have an audio jack to support that function. The new tap to pay is not always as reliable as the older style was. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Square Payments The cost and fees at the time were lower than Stripe. I personally was also already familiar with Square and being the person to choose what we implemented, I went with Square. Review Source BB Bree B. Administrative Assistant Maritime Used the software for: 2+ years ### "Easy to use product! " May 12, 2026 4.0 Overall, my experience with Square has been very positive. It’s a flexible, reliable, and easy-to-use payment platform that works well for a charter business managing deposits, final payments, and in-person transactions. Having both invoicing and mobile payment options has made it easier to serve clients professionally while keeping our business operations organized across multiple locations. Pros Square has been an excellent payment platform for our fishing charter business, especially in seasonal, travel-driven markets like Alaska and Florida. It gives clients multiple ways to pay, including online deposits, final trip balances, invoices, and in-person card payments at the dock. Invoicing and payment tracking are straightforward, and the mobile card reader adds flexibility when working in the field or at the marina. It’s also easy to track payments, stay organized, and provide a professional payment experience for clients. Cons The transaction fees can add up during peak charter seasons when processing a high volume of bookings and larger payments. There can also be occasional holds or verification requests on larger transactions, which can be inconvenient when managing a busy schedule. Outside of that, the platform has been very dependable. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Square Payments Ease of use and customer knowledge/perference Review Source ZF Zachary F. Staff Accountant Philanthropy Used the software for: 6-12 months ### "Square Makes Payments and Posting so Easy" March 19, 2026 5.0 Square has helped us eliminate the need for physical money at our programing events, since attendees can easily pay with CC. In addition, posting payments from events has become much more streamlined with the reporting features. Pros We use Square's card readers for attendees to pay for admission to our program events. Never had a problem with the system and it works well in combination with our ERP system. In addition, the reporting features help us easily drop data into Microsoft Excel and manipulate the data. Cons Overall, I have little criticism for Square. The system works well, does what it's supposed to do, and transferring money to our bank is easy. Review Source Kerrissa C. CEO Food & Beverages Used the software for: 1-2 years ### "Easy to Use and Set Up" August 17, 2025 5.0 My overall experience with Square Payments has been positive. It is easy to use the application and to receive the funds of sales in your bank account. Pros The application is easy to use, easy to customize your products and easy to set up. The payment processes are very straight forward and easy to use. Cons What I liked the least about Square Payments is how to add tax on the products and how to add a tipping option while gathering payments. Review Source WV Wendy V. RMT Hospital & Health Care Used the software for: 2+ years ### "Great pricing and quick transactions " November 24, 2025 5.0 It’s been a great way to speed up cashing people out. I even had many people observe the speed and tell me it’s much quicker than other places they shop at. Pros I love the low cost to run it and the speed of using it. It’s nice that it’s portable too as some of my job is mobile. I also love the new tap on iPhone feature Cons I’ve had to replace a few squares but they arrive quite quickly when I do need one. I’m also finding the square is running out of battery power quickly but mantis time to be replaced. Alternatives considered [PAYD](https://www.capterra.com/p/203175/PAYD/) Reason for choosing Square Payments Cost, speed, portability and no monthly fee. Review Source RJ Rhonda J. Office manger Executive Office Used the software for: 2+ years ### "Dejavoo Device" March 2, 2026 4.0 Stax has great customer service. The dejavoo is a very easy device to use, very self explanatory, and easy to process payments. Pros Great pricing for the Dejavoo device. The fee are alot lower for use when customer pay with credit cards Cons That it will not hook up to our High speed internet, The device is to old. The device keeps turning off the wifi. Review Source DQ Delauréanne Q. Hairstylist Consumer Services Used the software for: 2+ years ### "Great for any business owner" November 4, 2025 5.0 I use square for every part of my business, square appointments, square payments, and it has always been so easy to get a clear view of my numbers, and it really gives you an insight on your company. I have even convinced my boyfriend to use it for his company. Pros Square is very easy to use, I have been using it for the last 4 years and it has always been simple and easy. Cons The processing fees are getting a bit high, but totally worth every penny because they offer so many services for free. Review Source Stephanie E. Secretary Education Management Used the software for: 2+ years ### "Easy to hit the ground running with Square Payments" December 11, 2025 4.0 Incoming payments and the receipt of funds to our organization continues to be a positive experience. Pros Payment processing is effortless, it's easy to use and I have not had any software issues with payments. Cons The transaction fee is a little hard to swallow for a non-profit organization that does not want to pass on the fee to our customers. Review Source SG Summer G. Office Manager Construction Used the software for: 2+ years ### "Great Product!" December 4, 2025 5.0 Myself and several other friends and business friends enjoy using the Square software in our business. It makes collecting payment from customers incredibly easy and is more legit and secure than Venmo or PayPal. Allowing credit card payments opens up more potential customers from any type of business. Pros Myself and several other busnieness owners I know all love Square! Its incredibly simple yet efficent at receiving payments. I enjoy the secure features that it has such as the needed code connected to your cell phone number in order to get into the account. I havent had any issues in the past few years of using it and am incredibly pleased. Cons I have no issues, concerns or complaints about Square! It worked great the past several years of using it! Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) In my opinion, from the research I have done, Square has more secure features. Review Source VR Verified Reviewer Owner, LCSW Health, Wellness and Fitness Used the software for: 1-2 years ### "Great payment option!" November 6, 2025 4.0 It works for me through my platform and is comparable to other options. It has been easy to use when setting up and when clients have needed refunds. Pros I like that it is integrated into my electronic health record platform to easily accept payments. The fees are similar to other products. Cons It is more expensive than I'd like to accept payment. Not easy to use when in person. May have different fees for in person. Review Source VR Verified Reviewer Owners Arts and Crafts Used the software for: 1-2 years ### "Simple, Reliable Payments with Room for Improvement" April 12, 2026 5.0 Overall, my experience with Square Payments has been very positive. It’s a reliable and easy-to-use platform that makes accepting payments simple, whether in person or online. The setup process was quick, and the tools for tracking sales and managing my business are very helpful. While the fees and occasional delays in deposits can be a downside, the convenience, flexibility, and professional features make it a great option for small business owners Pros I liked how easy Square Payments is to use, especially for a small business. The setup was quick, and I was able to start accepting payments right away without any complicated steps. I also appreciate the all-in-one system—it handles payments, inventory, and sales tracking in one place. The mobile app is user-friendly, and being able to accept card payments anywhere is a huge plus. The transparent pricing with no hidden fees makes it even better for managing my business finances. Cons One downside is the processing fees, which can add up over time, especially for small businesses with lower margins. I also noticed that transfers to my bank account can sometimes take longer than expected unless I pay an extra fee for instant deposits. Another issue is that account holds or payment reviews can happen without much notice, which can be frustrating when you rely on consistent cash flow. Review Source MH Mathew H. Operations Partner Accounting Used the software for: 1-2 years ### "Excellent Service and very adaptable" May 4, 2025 4.0 Over all it’s been a seamless option for us. The invoicing app for square is very good although lacking some features. Transition rates are industry standard and the device is very reliable. Pros Tap to pay on smart phone is great for on the go transactions. Square integrates with many third party carts as well as other apps including Form builders. They respond very fast to all contacts made to them. Banking features are very good. Cons Hardware is very expensive. The card reader has no screen for clients to confirm their purchase amounts. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/)[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) Reason for choosing Square Payments Reliability and ease to setup. Square bank products work . Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Square for primarily in-person payments and stripe for most web based payments. Square was a better option for in person. Review Source VR Verified Reviewer Digital asset manager Entertainment Used the software for: 2+ years ### "Back to Square One" March 9, 2026 3.0 Overall, the experience is just OK, and while I relied on Square in the past more often when eating out or ordering in from specific locales, their quality diminished somewhat in the interim. Unlike Square's Links features that I also reviewed, the mainstay app has not made ordering easier...it only put up a tad more roadblocks. Pros Now, I like that the app has a broader and deeper well of affiliated companies and types of services, and not just limited to restaurants. Cons I still don't like that Square is associated, in my mind, with an increased competition from other payment apps, long wait times, confusion at certain checkout, and an overall dissatisfactory customer service experience. This caused me to detract a star from my previous review. Review Source VR Verified Reviewer Business Development Medical Devices Used the software for: 6-12 months ### "Helpful and smart " November 29, 2025 5.0 Square Payments assisted us in a lot of ways with processing payments and transactions and organization which we needed! Pros We love square pay for card payments, fee transaction, payment processing, and so much more. Made our lives much easier! Cons It's a newer technology but everyone uses it, and we're glad we tried it. It was a little learning curve in the beginning but nothing negative to say. Review Source RR Rebecca R. Prodution manager Construction Used the software for: 6-12 months ### "Square payments " April 27, 2026 5.0 Overall, my experience with Square has been very positive. It’s a reliable and easy-to-use payment platform that makes accepting payments simple, whether in person, online, or through invoices. The system is straightforward to navigate, and the reporting tools provide helpful insights into sales and customer activity. While fees and occasional account reviews can be a drawback, the convenience, professionalism, and efficiency it brings to daily operations make it a valuable tool for business. Pros What I like most about Square Payments is how simple and convenient it makes accepting payments. The setup is quick, the interface is very user-friendly, and transactions process smoothly whether in person or online. I also appreciate the clear reporting and easy access to sales data, which makes tracking revenue and managing day-to-day operations much easier. The transparent pricing and fast deposits are another big plus. Overall, it’s a reliable, efficient payment solution that helps keep business running smoothly. Cons What I like least about Square Payments is that the transaction fees can add up, especially for larger invoices or high-volume processing. There are also occasional delays with deposits or account reviews that can be frustrating when you need quick access to funds. Additionally, some of the more advanced features require paid add-ons, which increases overall costs. While it’s a very convenient platform, those extra expenses and occasional holds can be a downside. Review Source VR Verified Reviewer Head Photographer Photography Used the software for: 6-12 months ### "Process your payments with Square" September 19, 2025 5.0 Square was my initial payment processing system for my photography business when I was just starting out and it helped me a lot by being able to take card payment and also typing card numbers in Pros To me Square Payment was the initial best payment receiving platform because it was something that allowed you to just tap or insert your card. Cons There was not much that I disliked about Square payments because it worked like a beauty and was in a league of its own at the time Review Source LO Lia O. Vice President Construction Used the software for: 2+ years ### "My Go-To Payment Processor " June 3, 2025 4.0 It is my go-to payment processor. Very easy to use from mobile or on web. Everything from invoice reminders, to sending to multiple contacts, to reporting is east to use. Pros I love the simplicity. Invoice and received payments through one system. I also really love how you only pay when you use the service - no monthly subscription fees. Cons I did not like how it was not very easy to change customer's billing information. For a while they would not accept our new postal code. Review Source BW Ben W. Fundraiser Civic & Social Organization Used the software for: 1-2 years ### "Square Payments - very easy to use" December 14, 2025 4.0 Great app, works well and so far, cannot fault it. Obviously lower fees would be great, but so far so good! Pros Square payments is used by myself and a few others in a school PTA for money-raising events. Utilising Square as been brilliant, on top of the usual cash payments. It is easy to use, payments can be made via my phone or you can use their card machines that are linked to the phone. I like the items list feature which allows for post-event analysis of what was sold. Fees for transactions are not too bad and if you want the money transferred quicker, you can cash out early, with a small additional fee. Cons The more I use it, the more issues I may find, but currently it has worked very well over the last 8-10 events it was used. Perhaps add a QR code link to the account, so donations could be made on the spur, if added to posters or school marketing ephemera. Review Source MO Melissa O. Business Owner Construction Used the software for: 2+ years ### "Overall very good, be aware of reports limitation" August 28, 2025 5.0 Overall it is a positive experience and I would recommend square however be aware of the reports if you are using this platform to maintain records Pros It's a straightforward platform with ease of use and enables a smooth payment processing. The customer service is pro-active in their responses Cons The data reports when you need to do a deeper dive is not always available. This is particularly frustrating if you use square to manage all your accounts. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Square Payments The platform was easier to use and required minimal set up Review Source YB YURI B. hr Food & Beverages Used the software for: 1-2 years ### "SQUARE REVIEW" March 9, 2026 5.0 MY EXPERIENCE WITH THIS SYSTEM HAS BEEN GREAT FOR THE MOST PART. IT HAS BEEN EASY TO USE AND THE PRICING IS GOOD. Pros SQUARE PAYMENTS ARE EASY TO USE THE SYSTEM ITSELF IS GREAT AND BEST FOR SMALL COMPANIES GETTING STARTED. Cons THE ONLY CON WITH THIS SYSTEM IS THAT I PURCHASED THE SQUARE PIECE THAT ATTACHES TO THE PHONE AND IT DIDN'T WORK. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.