# Page 23 | Square Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is Square Payments the right Payment Processing solution for you? Explore 2691 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170278/Square-Payments-Processing/reviews --- Square Payments 4.7 (2691) [View alternatives](https://www.capterra.com/p/170278/Square-Payments-Processing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 23 - Reviews of Square Payments ## Showing most helpful reviews Showing 551-575 of 2691 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kyran J. Company Director Information Technology and Services Used the software for: 1-2 years ### "Easy to Use but Limited Features" February 27, 2023 5.0 The platform is easy to use, and their customer support is responsive and helpful. While there are some limitations to the platform, it is a solid option for small to medium-sized businesses that need a reliable payment processing solution. Pros Square Payments is a popular payment processing platform that offers a simple and intuitive user interface. One of the biggest positives of Square Payments is how easy it is to set up and use, even for those with little to no technical expertise. The platform is compatible with a wide range of devices, including mobile devices and tablets, making it convenient for business owners who need to take payments on the go. Cons However, one downside of Square Payments is that it can be expensive for businesses with high transaction volumes. Square charges a flat fee of 2.6% $0.10 for every transaction, which can add up quickly for businesses with a large number of sales. Additionally, Square Payments does not offer some of the more advanced features that are available on other payment processing platforms, such as the ability to accept recurring payments or to process payments in multiple currencies. Review Source SN Shanna N. Owner / Designer Retail Used the software for: 2+ years ### "Easy To Use! LOVE IT!" February 9, 2026 5.0 It is very easy to use, to set up and to show other staff members how to add and update inventory when needed. Pros I love using Square at in-person festivals and tradeshows. Easy to link inventory and payments are always fast into my checking account! Cons I really have nothing bad to say - I have been using it for years and it always works as I want it to! Alternatives considered [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) Reason for choosing Square Payments I switched from Square to SumUp after trying them both. Switched from [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) Paypal was not as intuitive to use. Review Source CS Courtney S. Owner operator Consumer Services Used the software for: 2+ years ### "Square is a great product for mobile payments" June 19, 2024 4.0 Pros You can accept payments from anywhere, swipe cards on your phone or manually enter. Cons Holds on payments until verification which can take days. Review Source CC Cora C. Bookkeeper Accounting Used the software for: 2+ years ### "Square Makes it Easy to get Started" November 12, 2021 5.0 We've had a great experience with Square. That we can get terminals in Staples, can use the dongle, or punch in the numbers, is wonderful. That the approval process was relatively straight forward was also impressive. We've not had to use customer support yet, so can't attest to how easy it is to get something resolved if there are issues. Pros We needed a solution to accepting credit card payments, square gave us a quick, easy solution we were able to setup online, get the reports we need to track the sales easily and even allow us to process in person if we need to. Cons Figuring out how to access some of the reports, what we are paying in fees and setting up the online store was a bit cumbersome. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Processing fees were high and issue resolution was difficult. Review Source AK Airika K. Sales associate Retail Used the software for: 2+ years ### "Square makes my business so much easier! " April 12, 2022 4.0 Honestly I really love square payments it makes it processing payments for my business so much easier, and I love knowing that my payments are safe. Pros I love the ease of use. I love that you can have your square card reader plugged right into your phone for on the go payments. Cons I don't like that I had to pay so much for a square card reader. I think with the fact that they already take a fee for processing you should have had to pay for the reader. Review Source Memory M. Graphic and website designer Design Used the software for: 2+ years ### "Great for freelancers and small business owners" April 13, 2021 5.0 Not only is it an easy way to invoice clients, but it also has additional features I like such as sending out automatic reminder emails when the invoice doesn’t get paid by a certain time (the user decides on the time frame for sending out reminders emails). The company has integrated additional services over the years, such as easily managing employee paychecks. I don’t use most of the services since I use Square for freelancing work, but i can still see the benefit in those improvements they’ve made. Pros This software is really easy to implement and makes invoicing and keeping track of payments received a breeze. I love that it gives you the option to add your branding (which in turn gets added to the invoices). It’s also nice that they allow customers/clients to keep their card number on file. I’ve been using Square for around 8 years and I still have access to all my invoices. (That makes it easy when doing taxes. 😄) Since I’ve been using the software for so long I’ve been able to see improvements as they make updates to it. They seem to constantly strive to make it as user-friendly as possible. Cons The first few times I initiated instant transfers to my bank account, I struggled to figure out where that option was. It’s not the most intuitive process. But I’ve done it enough times that it’s no longer a hassle. Reason for choosing Square Payments My first freelancing client told me about Square when I started doing work for her. It’s been so easy to manage that I’ve never felt the need to look for an alternative service. Review Source AL Ashley L. Cosmetologist Consumer Services Used the software for: 2+ years ### "Square " March 3, 2022 5.0 My overall experience with square has been wonderful. I have used this for years and will continue to do so. Pros I like the fact that getting payment with square is fast and easy Cons I have no problems or cons I can't list about square so far Review Source VR Verified Reviewer Hairstylist Cosmetics Used the software for: 2+ years ### "Square Payments Processing" November 22, 2019 5.0 I enjoy Squares Payments Processor. It's portable, dependable and reliable. Thumbs up from me! Pros What I enjoy about Square Payments Processing is that I literally can take my IPad to a clients home and I can run a credit card thru the Square Processor which plugs into the auxiliary outlet. I absolutely love this. It makes payments with a card, which is how most people pay now a days, a breeze. They are also able to tip on Square Processor. Cons One thing I sometimes don't like, is sometimes it takes quite a few swipes of somebody's card to get it to go thru. However, if I am having an issue, you can always type the card in. So its fine. I just find it to be a bit more efficient if I can swipe the client's card rather than type it in. Review Source GP George P. IT / Marketing Alternative Medicine Used the software for: 2+ years ### "Absolutely Beginnner Friendly Payment Processing" June 15, 2022 5.0 We managed to reduce the processing fees and headaches associated with the larger credit card processors like Moneris. It managed to check all the boxes when it came to affordable easy to use payment processing that you don't need to be an e-commerce expert to setup. Pros I was elected to help setup online payment processing for a small Halotherapy clinic and it was suggested by other practitioners in the wellness center. Within 3-4 days we were up and running. Cons To date we've had absolutely no issues using the software and would recommend to everyone needing easy affordable payment processing. Reason for choosing Square Payments Ease of setup and very low startup cost. Review Source Bryan H. Marketing Manager Design Used the software for: 2+ years ### "Solid and Reliable Payment Processing" February 4, 2020 5.0 Square is a one-stop-shop for business payments. It gives our organization tons of professionalism while making payments smooth, transparent, and easy. I would highly recommend Square to any business owner. Pros Square is simple and easy to use—it's always been my preferred payment processor for every single one of my businesses. The interface is incredibly clean and modern, while providing a level of trust to clients as well. I also love the ability to customize invoices with my own branding. They also provide a number of resources for tracking your numbers, statistics, and metrics. Cons Fees are never fun, but the convenience makes it worth it. Although the cost for processing payments is high, the trust and confidence it instills in clients is priceless. Review Source CD Christopher D. Loan officer Banking Used the software for: 1-2 years ### "The easiest payment service by far!! " October 2, 2022 5.0 Its been good since I started, had a few small issues but nothing that was serious and it got resolved quick. But other than that they have been great. Pros Everything is broken down to one system and pretty easy to use. Its literally one screen with everything at one touch ease Cons Honestly I wouldn't change nothing because the interface and platform itself are simple and very handy Review Source AP Ashley P. Senior Accountant Accounting Used the software for: 2+ years ### "1 satisfied customer 😊" May 19, 2023 5.0 10 out of 10. This service has worked great for and allows my clients to pay from anywhere with whatever payment card they choose. Pros Square payments makes online payment processing super quick, fast, and easy. Client can pay however they choose. Cons Nobody likes payment processing fees 🤷🏾‍♀️ Reason for choosing Square Payments Referral Review Source DD Débora D. Technicienne en esthétique canine, éleveur Ranching Used the software for: 2+ years ### "Déçu du service à la clientèle que j'ai eu." August 25, 2022 4.0 Pros J'apprécie sa facilité d'utilisation et des options internes pour entrer nos clients et leur informations pour la prochaine visite. Cons Mon terminal square ( 2 ans d'utilisation)fermait automatiquement plusieurs fois dans la journée alors que la batterie était pleine. J'ai appelé pour avoir de l'aide et la seule réponse que j'ai eu c'est de m'acheter un autre terminale suivi de la phrase "nous sommes désolé ". Je voulais savoir s'il y avait possibilité de le faire regarder par leur équipe pour réparation, non il n'y avait pas de possibilité, il fallait je prenne une vidéo et rappel l'assistance . Très compliqué d'avoir du support technique, moi et mon mari on a regarder sur internet pour trouver une solution par nous même et nous avons réussie facilement à régler le problème en fesant un "hard reset" et tout fonctionnait par la suite. Je suis vraiment déçu du service à la clientèle que j'ai eu, il faut s'arranger nous même pour comprendre les problèmes de notre appareil. J'espère grandement que mon commentaires aidera l'entreprise à améliorer la formation de leur employés. Review Source Nina L. Founder Alternative Medicine Used the software for: 2+ years ### "Absolutely love " September 30, 2022 5.0 Pros Square is amazing easy to set up and to use. The user interface is very easy on the eyes and effortless to navigate Cons Can be difficult to get live assistance via phone or chat if there is an issue with the account where transfers are frozen Review Source Logan H. Pop Culture Collectibles Curator Retail Used the software for: 2+ years ### "So easy to take payments anywhere! " April 21, 2022 5.0 Pros I love how well it works to be able to take payments anywhere. Payouts happen quickly so the money is in the bank usually within in 1-2 days. It is easy to add items in and also put in custom amounts when needed. Cons The square mobile reader is not perfect and harder to use when there is not a flat surface but we can get it the card information entered manually still if needed. Reason for choosing Square Payments The security and professional features Review Source JR Jyoti R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great Option for Small Businesses" January 12, 2020 5.0 Square Payments Processing has been great for my business. The majority of clients prefer to pay by credit or debit card and most have used Square at some point so are already familiar with it. Pros I really like that I can sell eGiftcards through the Square software so my clients can purchase via a link from my website without having to contact me. Also, that Square is compatible and completely integrated with my booking software (MassageBook). Cons The recent change in fees has been a bit confusing. I don't think overall there has been much of a change in what I'm paying, but I have had to pay more attention to the fee part of the transaction as it is no longer as straightforward as it previously was. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Square is much easier to use. At the point when I switched, Stripe did not yet have a chip reader and Square already did. My booking software is fully integrated with Square so it made sense to use it. Review Source WD Whitney D. Auctioneer Retail Used the software for: 1-2 years ### "Square is ok" June 27, 2024 3.0 It was great for the first year, after that not so much hard to speak to them also I don’t like the amount they charge. Pros I liked that I can invoice my customers for payments. Cons I didn’t like their pricing, also square shuts down account for no reason at all. Customer service can be better. Review Source CK Connie K. Owner Marketing and Advertising Used the software for: 2+ years ### "Save Your Money and some Headaches" February 8, 2023 1.0 Really horrible customer service. Pros I was used to it. I did like that they added business banking, too bad they were so horrible with it. Cons Square notified me of suspicious charges, all of which from one day, and all of which were fraudulent. They took 4.5 months to put the money back in my account temporarily. 6 months later they took it back. Some of these were known to be fraudulent from doing a simple Google search. Every time I contacted them I got the same result, they were escalating it to their disputes team and I would hear back 1-2 days. I never once heard back from them. It was only by checking my account that I found I lost the disputes. Apparently there is no appeals process other than engaging an attorney. The high fees along with this terrible customer service and their inability to know what is actually fraudulent make them a poor resource for handling your money. Reason for choosing Square Payments This was one of the only ones available for small businesses at the time. Review Source CR Christopher R. Owner Arts and Crafts Used the software for: 2+ years ### "Customer Payments made easy!" July 20, 2023 5.0 As a small business owner square provides safety and convenience to both the user and customers. Pros The company provides devices to receive payments. The walk-through process for setup is easy and user-friendly. It also encourages serious usage of square payments. Cons Continue to build upon payment options such as digital currency and scannable currency options. Review Source VR Verified Reviewer Director of Enrollment Services Higher Education Used the software for: 1-2 years ### "A terrific, easy, and relatively low-cost option for payment processing" July 31, 2019 5.0 We switched from a more traditional cash register/payment processing system to Square after opening new retail space on our college campus. Ease of set-up, ease of use, and ease of reporting have all been terrific. We don't spend a lot of time thinking about it, because most of the time, it just works. A payments processing solution that doesn't require a lot of attention or thought is perfect for what we need. Pros Easy set-up It's easy to program your cash register interface to your liking Advanced options are available and also easy to configure Cons On rare occasions, some functionality is difficult to access Function of your cash register (if you're using it for in-person payments) is dependent on a strong internet signal Review Source DJ Dawn J. Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "I absolutely LOVE Square" April 19, 2019 5.0 Overall Square gets the job done in a timely manner and is a great software for processing credit card payments. Pros Since we have technicians in 30 different city and states who perform road service on the side of the road we do not see our customers and our technicians do not deal with payments. Square has a machine where you can swipe customers credit cards, but for businesses in our predicament Square lets you go online and run a customers credit card by typing it in manually. We have the option to transfer it straight to our account right away or wait until it batches out at the end of the day. You will ned a zip code and CVC code for each transaction. You can send receipts to customers via email or straight to their cell phone as soon as you run their card. If you have a dispute with a company the process is pretty smooth. Allowing you to enter in information on your behalf of the work that was performed and adding pictures of credit card authorization forms, or pictures of the job being done as proof. It is pretty cool. Cons I do not have any cons on this software as of yet... Review Source MN MJ N. Owner Apparel & Fashion Used the software for: 2+ years ### "Must-have tool for my handmade business" August 29, 2019 5.0 I use the Square swiper to process sales at my local farmer's market AND for online sales via my online WooCommerce shop. I choose Square for the lower processing fees and because the point of sale app is so easy to use. The integration with WooCommerce generally works well with only a few glitches here and there. I definitely prefer my customers use Square versus PayPal. Much nice tracking and reporting with Square. Pros I use the Square swiper to process sales at my local farmer's market -- always works. Very reliable! I also have Square integrated into my shop website (WooCommerce) to process purchases. Fairly easy to set up. Also like that the processing fee has remained low. Cons The WooCommerce-Square integration can be somewhat finicky at times. Probably about a 95% uptime rate -- but once in a while a transaction will not go through. Usually a quick reconnect but can be frustrating. Not sure if the issue is with Square or WooCommerce, though -- they blame each other. ;) Reason for choosing Square Payments Lower fees, easy of use, easy to sign up and start using it. Easy integration with my online shop software, and a great point-of-sale app with a free swiper! Review Source RL Rickelle L. Customer Service Rep Consumer Services Used the software for: 2+ years ### "Love" February 17, 2022 5.0 Pros Square is easy to use, it keeps Daily, Weekly, Monthly and Yearly reports we can access whenever! The Square tap feature make it quick for customers to use. Cons I can’t think of anything I don’t like about Square so far it’s been good to us. Review Source TT Tamara T. Business Administrator Investment Management Used the software for: 6-12 months ### "The Future of Payment Processing" April 15, 2023 5.0 Overall, I would recommend Square Payments to small to medium-sized businesses looking for a reliable and affordable payment processing solution. While there may be some drawbacks to the platform, the benefits and ease of use make it a strong contender in the payment processing industry Pros User-Friendly Interface. Square Payments has a simple and intuitive interface that makes it easy to use, even for those without much technical expertise. Cons something is difficult reaching customer support, and when I do, the response times can be slow. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) square made the payment process faster Review Source Adelyn C. d.Leadership Co President Education Management Used the software for: 2+ years ### "Very convenient - not quite sure how it works" May 17, 2019 5.0 Pros After I go to a store that uses Square, I get an email receipt, which in my opinion is way better than getting a paper receipt that I'll probably toss anyways. It keeps us from wasting paper. Also, the system moves quite quickly and is extremely self-explanatory. I also remember a while ago there were Square card readers that could be plugged into phones through the headphone jack (back when headphone jacks were a thing) which I thought was extremely interesting. Cons There's not much there is to dislike about Square - I'm not sure how well it works with Apple or Android Pay (or any other kind of virtual wallet), so it might not be as optimal for people to that end. Review Source Similar Products Featured ## Related categories [Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.