# Page 3 | Square Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Square Payments the right Payment Processing solution for you? Explore 2686 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170278/Square-Payments-Processing/reviews

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Square Payments

4.7 (2686)

[View alternatives](https://www.capterra.com/p/170278/Square-Payments-Processing/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 3 - Reviews of Square Payments

## Showing most helpful reviews

Showing 51-75 of 2686 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MO

Melissa O.  
Business Owner  
Construction  
Used the software for: 2+ years

### "Overall very good, be aware of reports limitation"

August 28, 2025

5.0

Overall it is a positive experience and I would recommend square however be aware of the reports if you are using this platform to maintain records

Pros

It's a straightforward platform with ease of use and enables a smooth payment processing. The customer service is pro-active in their responses

Cons

The data reports when you need to do a deeper dive is not always available. This is particularly frustrating if you use square to manage all your accounts.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Square Payments

The platform was easier to use and required minimal set up

Review Source

YB

YURI B.  
hr  
Food & Beverages  
Used the software for: 1-2 years

### "SQUARE REVIEW"

March 9, 2026

5.0

MY EXPERIENCE WITH THIS SYSTEM HAS BEEN GREAT FOR THE MOST PART. IT HAS BEEN EASY TO USE AND THE PRICING IS GOOD.

Pros

SQUARE PAYMENTS ARE EASY TO USE THE SYSTEM ITSELF IS GREAT AND BEST FOR SMALL COMPANIES GETTING STARTED.

Cons

THE ONLY CON WITH THIS SYSTEM IS THAT I PURCHASED THE SQUARE PIECE THAT ATTACHES TO THE PHONE AND IT DIDN'T WORK.

Review Source

EL

Elyse L.  
Small Business Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Square- Easy to Use for Buyer and Seller"

April 22, 2025

5.0

I have used Square Payments at multiple festivals to sell my hand-crafted items. People love that they get a receipt immediately and that it already links to their account if they have set up their email. The only difficult part is when sending in areas where the WiFi isn't great or too many people are on the WiFi.

Pros

Square Payments is efficient, easy to use for both parties. One of our favorite features is that once a customer enters their email address, it is linked to their account and sends them a receipt, regardless of the vendor.

Cons

You typically need a strong internet connection to use Square Payments, so it can be difficult in rural areas, or areas that are overcrowded with WiFi users.

Review Source

SW

Shannon W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Square has made business easier!"

March 1, 2026

5.0

As a small business owner transitioning from a small salon to a suite I run, square has made literally everything easy. I can take payments from my phone, anywhere I’m at.

Pros

I love square payments! Same day access to my funds, low funds, online banking and loans. It’s perfect for me.

Cons

This is such a small thing but my only complaint is that when I’m using my phone to take payments, I’ll have to stop any music I’m using. Fortunately clients never notice

Review Source

BH

Brian H.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Square for the Win "

May 17, 2026

5.0

My overall experience with square is that it's a very great product and in my personal opinion a better choice than the competitors in the market.

Pros

As a small business in the service industry, square gave me the ability to accept card payments. This means I don't have to decline services for customers who prefer to pay by card.

Cons

The apps somewhat slow when opening and it would help if the manual card entry fee could be a bit lower.

Review Source

HC

Hilary C.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Fast, Convenient, and Reliable Payment Solution"

March 26, 2026

5.0

Overall, my experience with Square Payments has been very positive. It’s a reliable and efficient solution for handling transactions, and it helps streamline the payment process without unnecessary complexity.

Pros

I really liked how easy it is to accept payments with Square. The setup process was quick, and the interface is very user-friendly. Being able to take payments in person, online, or through invoices all in one platform is incredibly convenient. The reporting tools also make it simple to track sales and performance.

Cons

Transaction fees can add up over time, especially for small businesses with tighter margins. It would be nice to see more flexibility or lower rates for frequent users.

Review Source

VR

Verified Reviewer  
Assistant  
Broadcast Media  
Used the software for: 1-2 years

### "Great product seller tool "

March 2, 2026

5.0

Pros

Best payment app out, easy for customers and sellers. Seller can easily make payments through the service and track their income

Cons

Charge you to use, but it’s worth it if your business has a good income. Very easy transaction process

Review Source

VR

Verified Reviewer  
Founder  
Apparel & Fashion  
Used the software for: 1-2 years

### "Nearly Perfect"

April 29, 2026

5.0

Overall it's very positive. If they fixed the UI of the app and the product creation to make it more smooth there would be almost nothing to complain about.

Pros

Super easy to use. I've never had any bugs or issues. It makes payment processing a breeze. I've accepted card payments all over without a single issue. it just works.

Cons

The cons are setting up all your products is a little clunky. It just takes too much time to get everything crafted and also the UI of manually creating orders for someone can be improved.

Review Source

Percival F.  
Sales Associate  
Fine Art  
Used the software for: 1-2 years

### "A Great Pocket Till"

September 18, 2025

4.0

Overall I think Square is a great tool for people newer to tech and people super used to it, and is great for cities and venues.

Pros

I really enjoy how user friendly Square is, and how the interface for the app works and looks. It makes set up fast, even for day 1 users.

Cons

It relies entirely on service and wi-fi, so large events with little service can be hard to make work well, especially with high customer volume.

Review Source

TM

Tristan M.  
Engineer  
Computer Software  
Used the software for: 6-12 months

### "Great service "

January 20, 2026

5.0

My overall experience as using square payments have low fees and wonderful customer service for technical assistance.

Pros

From using square payments as it’s easy to use as there’s No need for expensive POS systems. You just Download the app, attach a card reader.

Cons

Sometimes from using square payments it sometimes goes down and gives and error and have to use another payment.

Review Source

VR

Verified Reviewer  
Owner, Designer  
Design  
Used the software for: 1-2 years

### "Easy and convenient"

February 28, 2026

5.0

Pros

When I did art markets, it made receiving payments from customers easy. It's so easy to set up. What I love most is the ability to tap on my phone without the use of an external card reader. There is also a website you can use for your store, which I briefly used as well.

Cons

The website had limited customization on the free version. But I ended up only using square payments for in-person markets. There are fees with collecting payments, but they were worth it since they are pretty minimal, and it made things more convenient.

Review Source

TR

Tomia R.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Square anywhere"

April 29, 2026

5.0

Pros

I love that it is so easy to use and that I can use it anywhere as long as I have my phone. And now it has a tap feature

Cons

I have not had any problems with this at all since I started using it and Ican actually say I was alittle surprised

Review Source

DG

Debra G.  
Sales manager  
Consumer Services  
Used the software for: 1-2 years

### "Highly recommend "

January 13, 2026

5.0

Overall experience is top notch. Very helpful and useful for any business owner to process payments.

Pros

Highly recommend for businesses. Easy to use and processes payments. Send invoices. Track spending. Great

Cons

Nothing to dislike about this. Everything is easy and straightforward to use. Not complicated at all

Review Source

HP

Heather P.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Convenient for craft vendors "

May 16, 2026

4.0

Overall is worth having for the convenience for our customers to submit payments. The printable receipts is a nice touch.

Pros

Square is convenient and easy to use at our stand alone off site events. The portable machine makes taking customer payments easy.

Cons

I dislike how when we do events in hotel conference centers for example, places where the WiFi has a lading page with password, the device can not log in.

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)

Reason for choosing Square Payments

The fees were less I believe. If I remember correctly. Also I was able to find discounted hardware

Review Source

VR

Verified Reviewer  
Owner  
Financial Services  
Used the software for: 2+ years

### "Easy payment processort"

July 28, 2025

4.0

Overall, Square is easy to set-up, integrate, and collect payments. It is a reliable processor that allows us to do business as needed.

Pros

Square is mostly simple to use for someone that just needs a payment processor that works. I appreciate that I'm able to integrate Square into other services I use, such as Jotform, and also within webpages. The reporting features allow me to pull data from a range of fields and pinpoint transactions. I appreciate how easy it is to issue refunds, when needed.

Cons

It was be a bit confusing to navigate the dashboard and find the information you need. The search bar is necessary to find pretty much everything. When issuing a refund, processing fees are not refunded by Square so the business actually has to pay out of pocket for those anytime a refund is needed.

Review Source

VR

Verified Reviewer  
Founder  
Management Consulting  
Used the software for: 1-2 years

### "Ease of Use With Fiar Pricing"

November 14, 2025

4.0

The experience was completely satisfactory. I hold no negative feelings with regard to any aspect of their service offering

Pros

The ease of use for taking donations. It provided payment processing that was convenient, and the transaction fee was reasonable.

Cons

I did not utilize it as often as I would have liked, mainly because it was out of mind. I did not receive enough marketing information and ongoing communications

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Square Payments

It seemed like a logical move because they were supposedly offering better options,

Review Source

RP

Rose P.  
Owner  
Construction  
Used the software for: 2+ years

### "Square Payments - Great Software"

December 26, 2024

5.0

Very happy with them, would definitely recommend them to other small businesses. They are affordable, user friendly, and side with their customer (the business).

Pros

I love this software! We have continued to still use it for payments even after getting a new CRM software.

Cons

Nothing, it is very user friendly and they even side with you on disputes if you have all the information available to prove your claim.

Review Source

JB

Jennifer B.  
Marketing and sales  
Food & Beverages  
Used the software for: 1-2 years

### "Great app easy to use"

February 26, 2026

5.0

Pros

One of the easier apps to use to pay and receive money. Great for payment processing. Customer support is great when needed. I have personally never ran into any bugs or issues.

Cons

Not really much I don’t like about square everything about it is easy. I love the customer support. Someone always there to help.

Review Source

ST

Starre T.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Great product"

April 2, 2026

5.0

I have had nothing but great service from this product. From personal to at other markets. Never had a bad experience.

Pros

Very user friendly. Really like how fast it is. Better then most. The set up is so easy and payment is very easy for clients

Cons

The cost is about the only downside on this system. You need a few extra items to make the process better for clients.

Review Source

DM

Douglas M.  
Lawn care and landscaping  
Construction  
Used the software for: 1-2 years

### "Square review "

January 5, 2026

5.0

Overall, I give Square payments a ten. I haven’t experienced any other issues with Square payment. 👍🏾

Pros

Withdrawing the money without waiting for three days. Invoicing and the scheduling and the customer support also.

Cons

The processing fees for withdrawal. I think Square charges a processing fee for withdrawal. The least

Review Source

JH

Jacob H.  
Welder  
Mining & Metals  
Used the software for: 1-2 years

### "Simplicity "

May 6, 2025

5.0

Square was very convenient and made it very easy to receive payments

Pros

I liked the ability to cash out instantly if I chose to after making a sale

Cons

Navigating through the dashboard took some getting used to and making sure you was in the correct square app

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Square Payments

Square was a lot simpler to use with less declined transactions

Review Source

VR

Verified Reviewer  
Founder  
Education Management  
Used the software for: 1-2 years

### "Square Payments, where payments are a pleasure"

October 30, 2025

5.0

My overall experience with Square Payments has been a positive one overall. It's a simple and practice payment processing tool.

Pros

Square is the best payment processing tool. I don't worry about the fee transaction, or really dealt with Bugs and Issue, so there was no need for customer support so there is the value for money, because of it's ease of use.

Cons

The only con I have is the transaction fees, but the card payments are clear right the beginning. I can appreciate that.

Review Source

CB

Cooper B.  
Accounting  
Construction  
Used the software for: 1-2 years

### "Cooper's Review"

March 5, 2026

5.0

Pros

I like how easy it is to process credit/debit card payments during a busy day of work. The fees are simple to understand and to calculate for each sale.

Cons

There isn't anything negative to write about for my experience for Square. I find it very user friendly and straightforward.

Review Source

ML

Mateo L.  
Ownder  
Individual & Family Services  
Used the software for: 2+ years

### "Square Payments is easy to set up and allows you to capture payment multiple ways!"

November 26, 2024

5.0

We've used Square Payments for the last 4 years and during that time, Square has made a ton of updates that improve the software. For example, we've used their Payment Link option to collect payment from clients retroactively in situations where their card was declined or the wifi was down at the time of service.

Pros

Square Payments is easy to set up and begin accepting payments for small businesses. It has integration with our accounting software so we can easily categorize payments as they occur and offers great features like transaction reports to stay on top of your money.

Cons

Square payments does take a fee for each transaction but that is the norm.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Square Payments

Better POS solutions & compatibility with Square Appointments.

Review Source

TW

Tammy W.  
Owner  
Textiles  
Used the software for: 2+ years

### "Square for the win!"

November 21, 2024

5.0

I have never had any issues with Square payments and I have been using them for 5 years now for my small business. They are prompt and very easy to use.

Pros

Square payments make it easy for me to take credit card payments from customers either at my shop or on the go.

Cons

The only thing I would change about square is to lower the fees, but they are really not bad at all compared to other companies I have researched before deciding on my square.

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)[SmartSwipe](https://www.capterra.com/p/160523/SmartSwipe/)

Reason for choosing Square Payments

I loved the reputation square had and the fact that they had a reader that allowed me to take payments wherever I was at.

Review Source

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