# Page 42 | Square Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 42 - Is Square Payments the right Payment Processing solution for you? Explore 2672 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170278/Square-Payments-Processing/reviews --- Square Payments 4.7 (2672) [View alternatives](https://www.capterra.com/p/170278/Square-Payments-Processing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 42 - Reviews of Square Payments ## Showing most helpful reviews Showing 1026-1050 of 2672 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DR Despo R. Manager Retail Used the software for: 6-12 months ### "Great solution for small businesses." November 29, 2020 5.0 It's an easy system to use. Transactions get processed fast and we like that it is portable for events that are held outside of the store. It has been great to use during Covid, because we are able to just bring the terminal out to the customers car for curbside transactions. Pros Square is very easy to use. The small square terminal has all the information you need all at a simple touch. You virtually need no training on it at all, as long as you can read. Functions like checking your daily transactions, creating a report, and issuing refunds are all simple and easy to do. We've also used to it to create and send invoices with ease. Cons There are still some products (legal) which Square does not allow you to sell using their systems, but that is true with most payment processors. Review Source VR Verified Reviewer Creative Assistant Media Production Used the software for: 1-2 years ### "Easy, straightforward, nice layout. " June 6, 2018 5.0 Pros I like the layout and the simple options that it provides. Its nice that the square attachment can be used on a variety of different devices. Cons After making a payment, I don't like how the software goes to the administrator's page. A lot of the time when I am paying for an item, the device is given to me and then the app goes to the page with all of these features and options. It would be great if there was a final, "thank you for your payment" sort of page that prompts the user to give the device back to the administrator. Review Source AS Andrew S. Owner Legal Services Used the software for: 2+ years ### "Amazing with one flaw " April 9, 2020 5.0 Very happy, if they just address this one issue it's a perfect product. Pros Fantastic ease of use, amazing functionality, user friendly, this is the easiest and best payment processor i've ever used Cons It's impossible to get a person when there is a dispute or chargeback or other easily resolved issue. I prefer email and other automated systems, but, when you need a person, you really need a person. square makes it too difficult, Review Source Julian S. Staff Writer's Assistant Entertainment Used the software for: 2+ years ### "A payment processor that's easy for customer and vendor alike" July 29, 2019 5.0 Pros The interface is incredibly adaptable and easy to use, and I love that as a customer it can remember my info to prevent having to print a paper receipt. As a vendor, I love that I can easily access inventory and sales records to help with event ticketing breakdowns. Cons Can be a bit tricky to set up at first, and occasionally I'll have to re-enter my information depending on the vendor for email/paperless receipts. Review Source RW Randy W. Owner operator Automotive Used the software for: 1-2 years ### "Square payment review" December 14, 2021 3.0 Pros What I like most about this product is that your payments that you process are easy to take in Cons What I like least about this product is the cost of processing payments for my company and my customer Review Source TY Tina Y. Self Employed Arts and Crafts Used the software for: 2+ years ### "I love using Square for online or in person payment transactions." February 15, 2022 5.0 I have used Square many times. I feel it is the best payment choice for me. Easy to use, and very secure. Pros I like how easy to use and secure this payment option is overall! Cons There is nothing I don't like about Square! Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) PayPal cost more per transaction and I just don't feel they are as secure, since money went missing from my acccount. Review Source Stacy R. Business Owner Real Estate Used the software for: 6-12 months ### "We owe you no explanation" November 19, 2019 1.0 Square did not solve my problem as they created one. Their customer service was horrible and very offensive. I handled myself as a professional at all times. Never cussed, never raised my voice or spoke in a degrading manner. All I wanted to know is how selling my spreadsheet that was a side product of my consulting service violated their terms when it does not come close to being in any of the listed categories of banned items. So I could at least understand their thinking. Pros Unfortunately there is nothing now to like about the service once you see the Cons noted below. Initially it was great to have an option to PayPal and the service worked reasonably well. Cons I switched from Square because they blacklisted me for selling an Excel spreadsheet on their platform stating it violated their terms of use. Those terms cover illegal activities and certain banned items. What made it even worse is customer service would give me no explanation for how a consultants workproduct in the form of a spreadsheet violated their terms. Their response was their decision is final and no appeal. Reason for choosing Square Payments I was forced to find an alternative to square. Review Source TI Terriyanna I. Volunteer Support Education Management Used the software for: 6-12 months ### "Slow Square Payments" May 18, 2023 4.0 Pros Square is very convenient, you can use a chip card, you can manually enter card information, you can split pay so more people can pay, and there is also online pay. Cons The fees can sometimes be a hassle, square payments can be slow sometimes, and it is very hard to reach customer service. Review Source BR Brianna R. Teacher Health, Wellness and Fitness Used the software for: I used a free trial ### "Square review " April 24, 2023 5.0 Pros The ability to purchase things with no wifi Cons The inability to just pay in cash and connect with real money Review Source VR Verified Reviewer Owner Arts and Crafts Used the software for: 2+ years ### "Square Payment a Solid 4 out of 5 Star Rating" December 8, 2020 4.0 Overall I have had a good experience with Square Payments and the software holds it own as compared to other payment types. I would rate Paypal Payments firsts then Square Payments next. Pros I feel the biggest Pro of this product is that the software is free and the hardware (card reader) is free and if the user needs to purchase one it is under $10.00. Another pro about this product is that it does not charge a monthly fee, rather it deducts 3% as a service fee from each transaction and the funds may be directly deposited into the users bank account immediately. Cons Overall this software is relatively easy to use, however it is not as user friendly or have the features that PayPal has for the ease of business transactions (selling merchandise and/or services). Review Source Bob T. Online Radio Expert/Host; Podcast Host; Ordained Minister/Award Winning Author/Prof. Public Speaker Non-Profit Organization Management Used the software for: 1-2 years ### "Using Square Payments Processing at our Local Events" September 10, 2019 4.0 Square is one of several payment processors. I like the features Square provides and continue to use them at all of our local meetings. Pros It is easy to use. Square provided us the swipe ability for taking credit card payments whenever we held local events and was able to sell our books at the event. Cons Sometimes the swipe did not "take." I would have to enter the payment manually. There was no diagnostic in the app (at least that I could find) that would assist me in determining "why" it would not work. This did not happen all of the time. But it would seriously slow down our transaction speed. Review Source RV Roger V. attorney Law Practice Used the software for: 2+ years ### "Easy to use, great app!" June 1, 2023 5.0 Pros Ease of use. The app and the card processors work well. Cons They stopped issuing full refunds on refunds. THey keep the processing fees. Reason for choosing Square Payments Cost and ease of use. Review Source MG Marissa G. Phlebotomist Hospital & Health Care Used the software for: 6-12 months ### "Amazing " July 26, 2023 5.0 It’s been great so far all my clients have loved it ! Pros Supper easy and convenient for a small buisness owner. Cons Sometimes it looses connection and payments take longer to process Review Source HB Heather B. Photographer Photography Used the software for: 2+ years ### "Love Square!" October 30, 2019 5.0 It has overall been extremely easy to maneuver around and customize as needed. I am able to swipe or manually enter cards and that is nice. Pros It is so easy and fast to use. Square allows me to take credit card payments anywhere I have internet service. Cons The fees are a little steep compared to other companies but everything else makes up for that. I really cant say enough positive things. Reason for choosing Square Payments I use a few different ones not just square Review Source SF Samantha F. Medical Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Use it everyday" March 16, 2022 5.0 Pros User and customer friendly, self explanatory Cons I have nothing negative to say about this product. Review Source CN Caley N. Boudoir Photographer Photography Used the software for: 2+ years ### "Makes Taking Payments So Much Easier" October 3, 2019 5.0 Overall, it's the best payment processor I've used, and it's pretty intuitive. I just wish the processing fees were cheaper. Pros Square is one of the only products that fits my needs for taking payments via invoice, at a POS, AND offers payment plans. It puts all my credit card sales in one place and it easy to operate. Cons I use Square Installments, and I do kind of feel like Square is double dipping on this. They charge the client interest (though I love that it isn't compounding interest), AND I pay more on my end. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) For the ability to take POS payments and offer Installments. Review Source Sydney A. Development Coordinator Education Management Used the software for: 2+ years ### "Great for a small business" May 31, 2020 4.0 Overall, Square is a great program and i look forward to continuing to use it. Pros At our school, we use Square for selling tickets and clothing items at our school store. It is quick and easy. Just a swipe and the customer is registered into the system while their payment is charged. Cons What I do not like or understand is why square doesn't record the information of customers sometimes. Review Source MN Megan N. Marketing & Development Specialist Mental Health Care Used the software for: 1-2 years ### "Easy way to capture donations!" December 16, 2020 5.0 Square Payments has made it easy to capture donations at off-site events, such as our annual golf outing or gala. Instead of traveling with bulky laptops, we can use Square to easily collect donations from attendees. This makes it easy for us to sell raffle tickets or finalize silent auction sales on the spot. It has really increased our ability to connect with donors and instantly receive donations instead of solely relying on cash and checks. Pros Square Payments is easy to use on every level. Both the app and the device are extremely user friendly and it doesn't take any formal training to learn. Anyone can run the devices and collect payments with ease. This functionality is a major bonus for nonprofit events which rely heavily on volunteers. You do not need a super savvy staff member to manage this process. You can include volunteers without worrying about it! Cons We have experienced minor technical glitches where the app will slow or stall, but it happens rarely and a simple reboot is usually all it takes to get up and running again. Review Source VR Verified Reviewer Business Development Representative E-Learning Used the software for: 2+ years ### "Square Payments" February 8, 2021 5.0 Overall, I have had a great experience using Square Payments and love the modern user experience it provides. Pros What I like most about using Square Payments is that it integrates with my Apple Wallet for a contactless shopping experience. Cons What I like least about using Square Payments is that the option for a tip is always provided even when there has not been a service that was delivered. Review Source John B. CEO Marketing and Advertising Used the software for: 2+ years ### "One of the Best Changes I Made" August 26, 2019 5.0 It's hard to consider my experience with Square as anything but fantastic. It truly changed how I was able to do business. Pros After years of being abused by the mighty credit card terminal companies, I switched to Square and I've never looked back. Fair pricing, no-nonsense, simple setup and fast payments! Cons I've never had an issue with a payment or question I had in mind being answered. People have their gripes I'm sure, but I don't. Review Source VR Verified Reviewer Content Writer Health, Wellness and Fitness Used the software for: 2+ years ### "Great for small business owners!" February 4, 2021 5.0 Anytime I have used Square, it has been quick and simple! I love it! Pros Square makes paying for purchases easy for customers! It’s great for small business owners who may not have space or money for a register or those who are not in one place. Cons It’s not completely touchless. Nowadays, touchless is ideal, so unless the merchant completes the purchase for the customers, there’s still contact with the device being used. Review Source LW Lauren W. Global Giving Database Manager Non-Profit Organization Management Used the software for: 2+ years ### "Square helps countless small businesses." August 26, 2019 5.0 Overall, my experience with Square Payments Processing has been positive. I've used it with the smallest vendors (like my personal trainer or a street vendor in New Orleans) to larger vendors like smaller coffee shops. Their ability to connect your purchases in one place makes them unique and cutting edge. Pros The best thing about Square is their ability to connect your one account with their plethora of vendors across the U.S. Even when you're buying from a vendor for the first time, they're able to connect your information to their conveniently and digitally. Cons For me, there aren't any cons about Square. It has helped many small businesses I've encountered that are small enough that using a card could be cumbersome in their processing fees. Squares allows them an easy to use software that doesn't break the bank. Review Source Michelle B. Supervisor of Grants Administration Government Administration Used the software for: 2+ years ### "Wonderful tool for accepting payments" January 14, 2022 4.0 Overall, I have used Square in a few different capacities. The first capacity is to accept payments for a family member's estate sale. This seemed to encourage purchases, as many folks arrive to such sales without large amounts of cash on hand. Secondly, I have used the system on occasion to accept payments from renters in my investment property. I had no other way to process a debit payment for an overdue rent amount, and the payment was not able to be issued via cashier's check. Overall, it is quick and easy, but does come with relatively substantial fees unless you have a subscription to the monthly service. Pros Ability to quickly accept payments and track receipts Cons The fees per transaction and as a percentage are relatively high Review Source SP Simon P. Technician Computer Software Used the software for: 6-12 months ### "Really good payment processing " December 23, 2022 5.0 I utilize square Installments to rapidly and effectively gather installments from my clients, both face to face and on my web based business site. I like that a multi-layered arrangement makes installments across various modes consistent. Pros Makes taking payments from customers very easy Cons Tends to freeze and not the most user friendly at first Review Source PQ Pablo Q. Insurance Insurance Used the software for: 1-2 years ### "What a relief" December 22, 2022 5.0 Pros Square payments is so easy to use. simply connect it to your phone and you are all set. Debit and credit card charges in second with easy options to send receipts by text or email. Cons If you have new generation iPhone you will probably need the adapter to be able to use it on your phone Review Source Similar Products Featured