# Page 44 | Square Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 44 - Is Square Payments the right Payment Processing solution for you? Explore 2672 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170278/Square-Payments-Processing/reviews

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Square Payments

4.7 (2672)

[View alternatives](https://www.capterra.com/p/170278/Square-Payments-Processing/alternatives/)

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Last updated March 23rd, 2026

# Page 44 - Reviews of Square Payments

## Showing most helpful reviews

Showing 1076-1100 of 2672 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AA

Ashlee A.  
Order fulfillment  
Retail  
Used the software for: I used a free trial

### "Sucks"

October 6, 2022

2.0

My overall experience i will be canceling this due to me needing to access funds on the account and they froze my account. I literally needed they money and they did not care what so ever even with me needing to go buy groceries. I am in a area that a natural disaster occurred and they have no urgency with getting answers for me. No one reaches out to you and it makes me feel as if they do not care

Pros

Easy to sign up and easily accessed. They need better ways to ensure that the person with the account is verified

Cons

They flag your account. They ask the same questions to verify yourself when they transfer you to each person you ever speak with i. Regards to getting answers for your account. I am not a fan of this app what so ever.

Review Source

AM

Aaron M.  
Sales  
Retail  
Used the software for: 2+ years

### "The quickest way to process non-cash payments!"

December 3, 2019

5.0

I use Square weekly on the road and have never had an issue. Great customer service, easy to use and low % of overall daily income.

Pros

I'm on the road 120-140 days a year and sell t-shirts, cd's, stickers, hats and hoodies live at shows. I use square payments on my iPad to process all payments made by consumers live. It's as easy as a cash transaction and can process/transfer to your bank account immediately. They charge the lowest flat rate % and offer email, paper or no receipt options. It also keeps track of your inventory if you enter it all when you're categorizing the items you sell.

Cons

No cons. It tracks inventory, transfers easily, charges the lowest rate on the market and make it just as easy on the consumer as swiping at a big retail store.

Review Source

Rebecca K.  
Director Of Sales  
Retail  
Used the software for: 1-2 years

### "Square Payments Processing Makes it Easy to Process Your Payments"

August 1, 2019

5.0

I love Square's payment processing software.

Pros

I've used this software several times and found it extremely easy to use. With little to no direction, I was able to process payments during offsite charitable fundraisers. My favorite part about square is just how easy it is to process payments from your smartphone or tablet using their square reader.

Cons

Sometimes the portable square reader (being as small as it is) has difficulties reading credit card information. This is not a major issue though, you typically just have to swipe the card again.

Review Source

DC

Desari C.  
Counselor  
Individual & Family Services  
Used the software for: 2+ years

### "Square payment review"

July 3, 2022

5.0

Square payments have made things so much easier for my business and it's been a great experience.

Pros

This software is easy to use for everyone. The transactions go through so easy and fast and hasn't given me any technical issues.

Cons

I don't have anything negative to say about this software.

Review Source

SC

Sonya C.  
Owner  
Accounting  
Used the software for: 2+ years

### "Glad to be a "square""

April 17, 2023

5.0

Pros

Ease of use. Inexpensive, quality of service

Cons

Processing fees seem a little high, but not too bad.

Review Source

VR

Verified Reviewer  
Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy for Small Business"

April 6, 2021

5.0

Really great product that has positively impacted day to day operations for my business.

Pros

It is really easy to use and it works across multiple situations and platforms. Took payment processing and made it seemless for our business.

Cons

Pricing has crept up over the years and I would say that it is not the most competitive option out there on that front anymore.

Review Source

AD

Amelia D.  
Division Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use and friendly interactions"

May 18, 2022

5.0

Pros

Set-up on a mobile device takes minutes. Processing cards is easy with swipe or input. Generating and sending receipts is simple. The company also sends out promotional materials for free, including square stickers for booths. Much appreciated!

Cons

Occasionally hard to know if a payment went through. Occasionally being once in a blue moon.

Review Source

VR

Verified Reviewer  
Numerologist  
Individual & Family Services  
Used the software for: 2+ years

### "Get paid, wherever you are."

September 14, 2020

5.0

Square is convenient and efficient. I love the sales summaries that arrive in my e-mail box, and I think that given the payments charged in any financial exchange, the fees are fair.

Pros

The portability of the Square, and the possibility for using it in almost limitless venues is an advantage I use less now that COVID has reduced my travel, nevertheless it remains a useful way to accept payments.

Cons

I have had two or three experiences when the reader required several attempts to process a card. As I could see the screen and know that the "Card not charged" message had appeared, this was not a problem. However, a couple of clients got very distressed at their self-created impression that I was somehow duplicating payments.

Review Source

AW

Amelya W.  
Independent distributor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Square payments"

March 24, 2020

5.0

I overall am satisfied with square. I use it daily in my company and think it is a great payment processor.

Pros

The product is very easy to use and learn. It can plug in to any device which is very convenient. I've never had an issue with square and been using for a year now. One of the best things to me is all the menu options. I can look at my total sales, total customers and even my average per person

Cons

The only real downfall is if your listening to music it pauses it and you have to go to notification bar to restart music. It's just annoying is all.

Review Source

SL

Sadie L.  
Face Painter  
Entertainment  
Used the software for: 2+ years

### "Square is the best tool for my business!"

June 21, 2021

5.0

I can now process card payments. Not many people carry cash so I no longer lose out on business by not being able to take cards.

Pros

I love the ease of a transaction by using square. It is so fast and easy to use for my customers to use as well. It keeps me from losing business because, without it, I would not be able to process card transactions.

Cons

I do not see any cons to using the Square app. I really love everything about it, from the ease of use to how transportable it is.

Review Source

Cory C.  
Chief Operating Officer  
Building Materials  
Used the software for: 2+ years

### "Best I've Found"

January 8, 2019

5.0

Pros

I love the dashboard, where I can see outstanding invoices, payments made, etc. all in one place at a glance. Very intuitive, and very easy to use. The app is no nonsense, and almost stupid easy to use.

Cons

Additional customization of the dashboard would be nice, but I'm reaching for things I dislike about the whole platform for that.

Review Source

LP

Loual P.  
Sr. Director of Development  
Fund-Raising  
Used the software for: 2+ years

### "Quick and Easy POS"

August 1, 2019

4.0

It has been very easy and simple. Payments come on a regular basis to our bank account.

Pros

The best part is the easy setup of items in the inventory list and how quickly transactions are processed. I also like that if the consumer has used a square device anywhere else, then they are in the system.

Cons

I wish there was a better cash register for the stand.

Review Source

OW

Omar W.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Very good service but cheaper options available"

July 7, 2021

5.0

Pros

The best on the market when it comes to point of sale transactions.

Cons

This product can get expensive very quickly especially if you have a high number of transactions each month.

Review Source

June B.  
Consultant  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Square Payments Processing Review"

November 19, 2019

5.0

Over all square payments processing is great and really helped me out.

Pros

What I like most about square payment processing is how easy it is to charge clients that don't pay with cash! Really helped my business!

Cons

What I like least about square payment processing is how small it is, I almost lose it all the time, put it on a keychain or something.

Review Source

JH

Jasmin H.  
CEO  
Retail  
Used the software for: 2+ years

### "Love Square"

July 13, 2021

5.0

Pros

Easy to use. Invoicing is a breeze. Easy for customers to make payments.

Cons

Fees to use the software, while comparable, is kinda high.

Review Source

KH

Kristen H.  
Business owner  
Retail  
Used the software for: 1-2 years

### "Review for square "

May 18, 2021

5.0

I love square! I honestly will only ever use this. No more PayPal!

Pros

I love that it tracks and stores Inventory and previous purchases! It’s so clean and organized and I can find everything so easy

Cons

I wish the free processing was for 2,000.00 and up. I always get to 1,000.00 but hardly ever go much more than that. I say reward with 2,000.00 lol

Review Source

VR

Verified Reviewer  
Content Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Revolutionary for small businesses"

June 18, 2021

5.0

I've been using it with my small business for year, and Square makes it easy to process payments and offer receipts. Honestly, if it wasn't for them, I wouldn't be able to do what I do.

Pros

Square was really a game-changer for small businesses. It makes payment processing so simple and keeps track of everything for easy financial information. The ease-of-use and ubiquity of Square makes it a real dream for small businesses.

Cons

The only problem I've ever had with Square is if I was somewhere with poor cell service, which can make processing payments a nightmare. As long as you're somewhere with decent reception, it's not a problem, but without cell service, it's not functional.

Review Source

VR

Verified Reviewer  
Small Business Owner  
Design  
Used the software for: 2+ years

### "Affordable payment processing"

May 10, 2022

5.0

Pros

The costs associated with the features. I love how it generates invoices for your easily and adds the correct tax and product information.

Cons

Adding shipping costs to certain items can be tricky and time-consuming.

Review Source

EC

Elizabeth C.  
Bookkeeper  
Insurance  
Used the software for: 2+ years

### "Easy payment processing"

February 27, 2022

5.0

Pros

Square allowed us an option for our members to be able to make online payments. It allows us to receive and process payments faster as a whole.

Cons

We still have to manually apply payments into our current system.

Review Source

JN

Jaran N.  
President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Payment Processor"

February 6, 2019

5.0

I use Square as a payment processor for my small business. It has helped to streamline the taking of payments. The tools they provide with chip machines or swipers has also made being mobile much easier and lighter.

Pros

Square makes it so easy to take payments as a small business. The website and app are easy to navigate and easy to add items or services for purchase.

Cons

When I need an answer to a question, the first solution provided by Square is to go through a series of FAQs or read articles about the the issue. Sometimes I just need to send an email or make a phone call so that I can get back to work.

Review Source

Beau K.  
Graduate Assistant to the Dean of the Woodbury School of Business  
Higher Education  
Used the software for: 1-2 years

### "Reliable and Innovative"

June 3, 2019

5.0

Overall, I like using the square because I get more money from tips than I lose from fees.

Pros

I love how innovative this company is. They constantly upgrade their products to keep up with payment security. Through the square, I can accept card payments for my company when we used to only take cash.

Cons

I do not like how much money they take from each transaction. In the future, I hope there is a way to do this for free; for this purpose we use companies like Venmo that have virtually no transfer fees.

Review Source

VR

Verified Reviewer  
Co-Owner | VP of Engineering  
Apparel & Fashion  
Used the software for: 2+ years

### "Great credit card processing system"

January 24, 2019

5.0

Pros

People are familiar with Square because it's widely used When people pay with Square, it automatically saves their email for a receipt if they have used Square before anywhere else Allows us to easily set up our products, coupons, etc.

Cons

A little costly to set up - needed to purchase the dock for the iPad, card reader, etc.

Review Source

BM

Benjamin M.  
Home Inspector/Business owner  
Real Estate  
Used the software for: 2+ years

### "Get squared away with Square"

February 24, 2022

5.0

Took me about 5 minutes to figure it all out and about 1 minute each time I use it now. Super simple, fast and clients all know the name Square. It's a trusted product in my community.

Pros

Simple and fast to use. Literally 1 minute to complete and inexpensive compared to others. I can keep the reader in my pocket...oh yeah!!!

Cons

If my other company I use to use had this software I would not have had to switch to Square lol. I can not think of anything I "like least" about this software. It's just simply superior to other programs.

Reason for choosing Square Payments

It was recommended highly by a friend that witnessed me struggling with a different product.

Review Source

Billy S.  
Agency Owner  
Insurance  
Used the software for: 2+ years

### "Just works anywhere "

March 30, 2021

5.0

We don’t take too many payments. But this makes it so that we can accept multiple types of card payments.

Pros

To be able to take payments anywhere is great. Being mobile makes doing business during this time a very important business advantage.

Cons

Sometimes typing in card information does not verify. This will lead to declines that could easily be avoided if we could have swiped instead.

Review Source

Aldo R.  
Vault Technician  
Media Production  
Used the software for: 1-2 years

### "Easiest Tools for Quick Payments"

March 8, 2022

4.0

Super quick and convenient when you need it to be. Helps immensely at point of sale.

Pros

The range of hardware made available to businesses that use use square.

Cons

The fees could be more competitive to make it the best choice.

Review Source

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