# Page 6 | Square Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Square Payments the right Payment Processing solution for you? Explore 2670 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170278/Square-Payments-Processing/reviews

---

Square Payments

4.7 (2670)

[View alternatives](https://www.capterra.com/p/170278/Square-Payments-Processing/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 23rd, 2026

# Page 6 - Reviews of Square Payments

## Showing most helpful reviews

Showing 126-150 of 2670 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JI

Jess I.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Love Square - Get it!"

March 18, 2026

5.0

Really enjoy having the option to offer Square to my customers. No one carries cash anymore and you can sell much more when you offer a credit card option to pay with.

Pros

Very easy to use. Great opportunity to handle credit card customers since no one handles cash anymore.

Cons

Can't say I had any problems with Square. It was all a positive experience for me. Would definitely recommend.

Review Source

JD

James D.  
Director  
Construction  
Used the software for: 2+ years

### "Great all round product"

December 3, 2024

5.0

Excellent and would recommend. Useful tool that meets all requirements and accepts all main payment cards

Pros

Ease of use. Well made products. Interaction with SAGE. Intuitive and detailed dashboard.

Cons

Time it takes to receive payment from customers. Could be quicker

Review Source

JD

Joy D.  
Tax Preparer  
Accounting  
Used the software for: 1-2 years

### "5 Stars For Ease of Use"

September 17, 2025

5.0

Over all the pros outweigh the cons with Square Payments. I will continue to keep them at the top of my payment processor list.

Pros

Square payments gets 5 stars for ease of use! All you need is a smart device and a connection! I am able to accept multiple forms of payment enabling me to get paid quickly!

Cons

I feel like the fees are high with square payments but if you take into consideration zero monthly fees it doesnt seem to be very bad at all.

Review Source

BB

Bridget B.  
Director  
Education Management  
Used the software for: 1-2 years

### "User Friendly"

December 2, 2024

5.0

Square payment works cohesively with other Square products.

Pros

Along with Square's other products...Ease of use.

Cons

At this current moment in time there is nothing that is unsatisfactory.

Review Source

PP

Perla P.  
CEO  
Food & Beverages  
Used the software for: 6-12 months

### "Ok service"

February 17, 2025

5.0

Pros

I like how easy it is to use and be able to use at market places when you are not around to connect devices

Cons

What I like the least was the fees to process payments

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Square Payments

because everyone said that it was a great product

Review Source

EH

Elizabeth H.  
Receptionist  
Consumer Goods  
Used the software for: Less than 6 months

### "Square discounts"

November 9, 2025

5.0

Good, but not being able to add a discount is annoying. You can only add it to multiple purchases. But I like the system,

Pros

It's very simple. The machine is small. And it offers to send receipt. And you get notification about the purchase.

Cons

You cannot add a discount easily. You need multiple purchases to add a discount. You cannot see the email or phone you sent the receipt to.

Review Source

ES

Erika S.  
Photographer and Owner  
Photography  
Used the software for: 2+ years

### "Square to Start"

April 3, 2025

4.0

Overall, it’s a good jumping off point for business.

Pros

Ease of use and fairly simple “jump in” user interface.

Cons

The amount and increasing amount of processing fees.

Review Source

KW

Kyree W.  
CEO  
Restaurants  
Used the software for: 1-2 years

### "Square Payments helped us start our first business!"

December 10, 2024

5.0

Square payments has been integral to starting our small business and collecting payment.

Pros

The setup system is incredibly simple, from Items to Menus, and even team members.

Cons

Fees are always an annoyance, especially when they are associated with upgrading features.

Review Source

Courtney T.  
HR Director  
Restaurants  
Used the software for: Less than 6 months

### "Easy and Quick"

January 13, 2026

5.0

Overall, this service is really great and I highly recommend any small business consider Square payments.

Pros

Square payments is really easy to use. I just hooked a reader up to my phone and swiped away! The fees were minimal and worth it.

Cons

Everything is great, the only con would be the fees. It would be great if there were no fees at all, or maybe a yearly/monthly fee instead of transactional fees.

Review Source

sH

shannel H.  
Dispatcher  
Construction  
Used the software for: 1-2 years

### "It's a must try"

September 12, 2025

5.0

Easy to set up, little to no fees, affordable. Highly recommended. East for a smaller business to use.

Pros

Easy to take or make a payment at the touch of your phone or reader. No hidden fees everything is broke down for you.

Cons

Customer service is not always the best, hold time can be long. Connections issues have happened at times.

Review Source

ES

Endrit S.  
Business Analyst  
Education Management  
Used the software for: Less than 6 months

### "Easy and Reliable Payment Solution for Small Businesses"

July 25, 2025

5.0

Overall, my experience has been positive. Square Payments made it simple to get started with credit card processing without complicated contracts. It’s a great solution for small businesses or pop-up shops, and the ease of integration with their hardware and software makes it a strong all-in-one payment system.

Pros

I liked how easy it was to set up and start accepting payments right away. The interface is very user-friendly, and it works seamlessly for both in-person and online transactions. The analytics and reporting tools are also very helpful for tracking sales.

Cons

The processing fees can feel a bit high for small businesses, and the customer support wait times can sometimes be long. Additionally, account holds or freezes can happen unexpectedly if there’s unusual activity.

Review Source

RF

Rachel F.  
Head of Events  
Events Services  
Used the software for: 2+ years

### "Who doesn't love Square?"

January 9, 2025

5.0

i use this everyday whether its at a coffee shop or retail store, super user friendly

Pros

it's super easy to use and remembers the card i used for rewards systems

Cons

nothing to hate - i love its ease of use

Review Source

SK

Signe K.  
Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy and Fast Processing "

March 28, 2025

5.0

Square Payments make it simple to allow international transactions to be paid into my business quickly.

Pros

Ease of creating invoices and receiving payment with 1-2 days.

Cons

Square payments has a basic interface design.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing Square Payments

Cost effective and simpler for my current needs.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

A major client does not use PayPal, and PayPal does not offer an in-person payment terminal option.

Review Source

bM

brian M.  
COO  
Broadcast Media  
Used the software for: 1-2 years

### "Square is great for quick transactions"

May 15, 2025

5.0

Pros

Square Payments is very easy and quick to use. their mobile payment app makes thanks fast and convenient for my small business.

Cons

Fees are a lot for a small number of transactions per month. Chargeback protection is virtually nonexistent too.

Review Source

KA

Kylee A.  
Communications Director  
Religious Institutions  
Used the software for: 1-2 years

### "A very user-friendly way to accept payments!!!"

August 3, 2025

5.0

Square is a very helpful tool for businesses to allow easy credit card charges. It’s also very user friendly and all staff can understand it quickly!

Pros

I like how easy it is to use and that there is not subscription required. You can not use it for 6 months and easily pick it back up for an event.

Cons

While there it’s nice there’s no subscription fees, the transaction fees feel relatively high for small purchases. An option for lesser fees associated with a donation or nonprofit charge would be appreciated!

Review Source

VR

Verified Reviewer  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Hefty price tag for sleek features"

August 26, 2024

3.0

Square was effortless to set up and provided me everything I needed to accept wireless payments for my mobile studio. The ability to accept card anytime, anywhere was lucrative. The fees are high cost of operation are eventually what brought me away from them. For an enterprise business it would make more sense, but not for an SMB.

Pros

Square payments is awfully intuitive, probably the most learnable and quick to use platform of them all. They feature native integrations to any phone or computer you use. The app can even take payments on iPhone without a POS system. It is a UI dream and even keeps payments engaging and fun. Since they are a big company they have multiple lines of support, and ever adding features.

Cons

Square payments is expensive, I would say the most expensive of them all. I only lasted 3 months using their service. I was roped in by the ability to accept tap to pay on my iPhone without the need for equipment. However, the fees per transaction were getting up to 2.75% each, with additional fees for instant deposit into bank account. On $10,000 I paid Square about $400 in fees out of my hard earned revenue.

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

Reason for choosing Square Payments

Ease of use, attractive UI, mobile payments without equipment

Review Source

CG

Celina G.  
Chiropractor  
Alternative Medicine  
Used the software for: 2+ years

### "Square Review"

December 2, 2024

5.0

I have been using square for the last 10 years and loving it.

Pros

Easy to navigate, portable, cheaper processing rates compared to other POS systems.

Cons

Processing fees could be better, but still cheaper than most POS systems.

Review Source

VR

Verified Reviewer  
owner  
E-Learning  
Used the software for: 2+ years

### "Simple and easy"

November 10, 2024

4.0

When you run a small business, Square could be almost the best solution. It is simple, easy and nothing to worry about it. However, if you want to go a little bit deep, it causes problems. For example, if you accept a large payment (maybe more than $1,000) through code that you create inside Square website, it will ask you to provide documents. Bothering.... and it freezes the payment asking you to refund to the customer.

Pros

Easy and stable to use and things like taxes are treated inside Square.

Cons

Too high fees to accept payments. Freezing of payments for a little bit large amount like $1,000.

Review Source

RC

Robert C.  
Magician  
Entertainment  
Used the software for: 6-12 months

### "Good but could better"

December 27, 2025

4.0

Satisfied so far with everything I mostly need for but could improve a lot more with options like contracts and better tracking options

Pros

Been able to track and accept multiple payment options and that this company is credible which allow my clients to trust it and me

Cons

Invoice limitations are still my biggest problem like not adding my own custom contracts for my clients is my biggest complaint atm

Review Source

SP

Shantel P.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Amazing product "

December 20, 2024

5.0

I have had square for around a year and i use it daily, I has saved me so much time.

Pros

Ease of access to receive payment anywhere

Cons

Price is a bit high when you add multiple services.

Review Source

CP

Christie P.  
Director of Operations  
Retail  
Used the software for: 6-12 months

### "Square Review"

May 13, 2025

5.0

Great, loved that I could program items and prices for a tap and go experience.

Pros

The ability to use tap to pay. Makes checkout so much easier.

Cons

Initial load time of the app. Took a while longer than expected.

Review Source

ML

Matthew L.  
Sales Manager  
Industrial Automation  
Used the software for: 2+ years

### "It gets the job done right"

April 10, 2025

5.0

Pros

Simple, trusted, reliable, up-to-date and easy.

Cons

Not much. I hate credit card processing fees, of course, but theirs were par for the course.

Review Source

CW

Cassidy W.  
Massage therapist, owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Satisfied with Square "

March 13, 2025

5.0

Straight forward and reliable payment processing for small business.

Pros

Easy to use and manage from my smartphone.

Cons

Higher fees for some modes of processing payments.

Review Source

Saemi P.  
artist  
Arts and Crafts  
Used the software for: 1-2 years

### "it is ok to Start it open your business "

August 13, 2024

3.0

Its user-friendly interface and straightforward payment process have made managing transactions much easier. While the fees are higher compared to other options, it’s a solid choice if you don’t have other alternatives. Its popularity and reliability make it a trustworthy option.

Pros

I have been using it and it has been incredibly convenient for both online and offline transactions. The platform allows me to receive payments from clients seamlessly, without the hassle of complicated options. Its user-friendly interface and straightforward payment process have made managing transactions much easier.

Cons

the fees are higher compared to other options, which is a significant drawback. After a few years, I switched to Venmo for a more cost-effective solution.

Switched from

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

The fees associated with Square payment are relatively high, which is a significant consideration for me.

Review Source

KB

Kasondra B.  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "Game Changer"

October 6, 2024

4.0

"My overall experience with Square POS has been mostly positive. It’s a fantastic tool for managing my business on the move, especially with how easily it handles mobile menus and keeps everything organized. I love being able to access customer data and transaction history with just a few taps—super handy for staying on top of things. Despite these small setbacks, Square has been a reliable sidekick in running my business, helping me keep everything streamlined and efficient."

Pros

"What I love most about Square is how user-friendly it is, especially for mobile menus. It makes taking orders and managing payments a breeze, even on the go. Plus, the ability to save all the customer data and transaction history is a game changer. It’s super easy to go back and check past transactions or customer details, which helps me stay on top of everything. Overall, it's a reliable and efficient tool that’s made running my business so much smoother!"

Cons

"As much as I appreciate Square, adding menu items on the phone while on the go can be frustrating. It's not as smooth as I'd like, especially when you're in a rush. Also, card payments sometimes fail when you're in a busy environment, which can be stressful when you're trying to process transactions quickly. It would be great if those issues could be smoothed out for a more seamless experience!"

Review Source

Similar Products

Featured