# Page 7 | Square Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Square Payments the right Payment Processing solution for you? Explore 2691 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170278/Square-Payments-Processing/reviews

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Square Payments

4.7 (2691)

[View alternatives](https://www.capterra.com/p/170278/Square-Payments-Processing/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 7 - Reviews of Square Payments

## Showing most helpful reviews

Showing 151-175 of 2691 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

James D.  
Director  
Construction  
Used the software for: 2+ years

### "Great all round product"

December 3, 2024

5.0

Excellent and would recommend. Useful tool that meets all requirements and accepts all main payment cards

Pros

Ease of use. Well made products. Interaction with SAGE. Intuitive and detailed dashboard.

Cons

Time it takes to receive payment from customers. Could be quicker

Review Source

SK

Signe K.  
Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy and Fast Processing "

March 28, 2025

5.0

Square Payments make it simple to allow international transactions to be paid into my business quickly.

Pros

Ease of creating invoices and receiving payment with 1-2 days.

Cons

Square payments has a basic interface design.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing Square Payments

Cost effective and simpler for my current needs.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

A major client does not use PayPal, and PayPal does not offer an in-person payment terminal option.

Review Source

BB

Bridget B.  
Director  
Education Management  
Used the software for: 2+ years

### "Happy and Satisfied"

May 19, 2026

5.0

Square is very easy to use. There has not been any hidden fees. The charges are what was agreed upon.

Pros

My administration loves the fast payment that Square Payments provide. We receive next day payments which is very helpful for the business.

Cons

At this moment in time my staff and I have no complaints about Square Payment. It has really assisted us in processing payments.

Review Source

KW

Kyree W.  
CEO  
Restaurants  
Used the software for: 1-2 years

### "Square Payments helped us start our first business!"

December 10, 2024

5.0

Square payments has been integral to starting our small business and collecting payment.

Pros

The setup system is incredibly simple, from Items to Menus, and even team members.

Cons

Fees are always an annoyance, especially when they are associated with upgrading features.

Review Source

CP

Christie P.  
Director of Operations  
Retail  
Used the software for: 6-12 months

### "Square Review"

May 13, 2025

5.0

Great, loved that I could program items and prices for a tap and go experience.

Pros

The ability to use tap to pay. Makes checkout so much easier.

Cons

Initial load time of the app. Took a while longer than expected.

Review Source

RF

Rachel F.  
Head of Events  
Events Services  
Used the software for: 2+ years

### "Who doesn't love Square?"

January 9, 2025

5.0

i use this everyday whether its at a coffee shop or retail store, super user friendly

Pros

it's super easy to use and remembers the card i used for rewards systems

Cons

nothing to hate - i love its ease of use

Review Source

ML

Matthew L.  
Sales Manager  
Industrial Automation  
Used the software for: 2+ years

### "It gets the job done right"

April 10, 2025

5.0

Pros

Simple, trusted, reliable, up-to-date and easy.

Cons

Not much. I hate credit card processing fees, of course, but theirs were par for the course.

Review Source

DB

David B.  
Lead Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Great System"

May 8, 2025

5.0

Square Payments is an easy to use method for a POS and online sales, though I could not find a discounted rate for non-profits.

Pros

Square Payments is simple to work with and has a straight-forward and intuitive design that make sit easy to learn and customize.

Cons

The processing fee, though competitive, was not the best rate I found.

Review Source

SP

Shantel P.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Amazing product "

December 20, 2024

5.0

I have had square for around a year and i use it daily, I has saved me so much time.

Pros

Ease of access to receive payment anywhere

Cons

Price is a bit high when you add multiple services.

Review Source

RC

Robert C.  
Magician  
Entertainment  
Used the software for: 6-12 months

### "Good but could better"

December 27, 2025

4.0

Satisfied so far with everything I mostly need for but could improve a lot more with options like contracts and better tracking options

Pros

Been able to track and accept multiple payment options and that this company is credible which allow my clients to trust it and me

Cons

Invoice limitations are still my biggest problem like not adding my own custom contracts for my clients is my biggest complaint atm

Review Source

AV

Amber V.  
Retail and Purchasing Specialist  
Maritime  
Used the software for: 1-2 years

### "It's Hip to be Square!"

November 5, 2024

5.0

Square is a great program. Most of our events are run by volunteers and the Square system is simple enough to teach on the fly, but dependable enough to rely on. I love it.

Pros

We use Square for all major events because it's dependable, fast, and easy to use. One of our Festivals has around 30,000 attendees annually, and we run the entire POS off of Square including: Merch tent, 3 different bar locations, Gyutaku, Boat Building, Special Stages, and food vendors.

Cons

If Square goes down, which is incredibly rare, it's a nightmare -- however there are some built in settings to help with that possibility.

Review Source

CG

Celina G.  
Chiropractor  
Alternative Medicine  
Used the software for: 2+ years

### "Square Review"

December 2, 2024

5.0

I have been using square for the last 10 years and loving it.

Pros

Easy to navigate, portable, cheaper processing rates compared to other POS systems.

Cons

Processing fees could be better, but still cheaper than most POS systems.

Review Source

AM

Alicia M.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Happy lady boss"

May 8, 2025

5.0

Good, I will continue to use them for off site sales

Pros

Ease of use, customizable, organized, portable

Cons

Device disconnects often when needing to run cards on site

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Square Payments

Low cost of device and charges relatively reasonable

Review Source

CW

Cassidy W.  
Massage therapist, owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Satisfied with Square "

March 13, 2025

5.0

Straight forward and reliable payment processing for small business.

Pros

Easy to use and manage from my smartphone.

Cons

Higher fees for some modes of processing payments.

Review Source

Shaunak P.  
Sr. Data Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Ideal of gift card side business"

February 26, 2025

5.0

Overall experience was very easy, refund and discount policy made simple with square payment's gift card.

Pros

I loved Square Payments because it's very simple and straight forward to setup the online Gift card shop. They also offer hard card for in-person usage at your kiosks and payment centers. This is very useful for small businesses to offer complimentary give-back items to attendees, participants and volunteers.

Cons

No cons as such, but need top make upfront payment for physical cards :)

Review Source

JF

Jaclyn F.  
Owner, clinician  
Mental Health Care  
Used the software for: 2+ years

### "Square is fine"

January 20, 2025

4.0

I use it in my business as a payment option.

Pros

Convenience and popularity, ease of use.

Cons

Amount of money taken out- percentage of payment.

Review Source

KL

Kaleena L.  
Sr. Communications Consultant  
Insurance  
Used the software for: Less than 6 months

### "Reliable quick way to accept payments"

January 11, 2026

5.0

We used Square Payments for a golf tournament and it worked exceptionally well. We didn’t run into any issues during the whole day. I would recommend this for any type of small business.

Pros

Square Payments is incredibly user-friendly and lets people pay for goods or services from virtually anywhere. Not having a monthly fee is another worthwhile perk.

Cons

Delays in funding can sometimes occur, which is slightly annoying. Also, you need to make sure you have reliable internet access.

Review Source

CW

Carolyn W.  
Spa Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Good Business "

October 15, 2024

5.0

My payments always come through when they're supposed to, its easy and convenient to use or carry with me, it has tap tp pay feature and the payments are reasonable.

Pros

Convenient and easy to use, i can carry it with me and the fees are reasonable compared to other processors

Cons

goes offline or says im offline or im not authorized to use the system

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Square Payments

Pricing and ease of use were huge in making my decision

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

More affordable also switched booking sites

Review Source

Mike C.  
CEO  
Photography  
Used the software for: 6-12 months

### "Easy way for a business to be able to accept credit card payments"

October 7, 2024

4.0

Overall its the best and easiest option for being able to accept credit card payments without having to jump through a lot of hoops and these days people don't carry cash so in order to make sales you have to be able to accept credit cards.

Pros

I like that I can use Square to accept credit card payments or my small business with out having to set up an account with one of the major credit card processing companies. Easy one stop shop

Cons

I dislike the cost of the tap terminals and processing fees.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Paypal doesn't have a mobile card reader terminal at least that I know of. I could only send invoices by email to get credit cards payments

Review Source

LW

Lela W.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Great Program, User friendly."

May 15, 2025

5.0

I've had good experience when I have had to use Square payments to process a payment.

Pros

The ease of use and how user friendly it is to figure it out without training. Not a bad program.

Cons

I can't think of anything I didn't like about Square payments that I wouldn't recommend.

Review Source

JT

Joe T.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Nothing Square About Square Payments"

April 8, 2025

5.0

It has been amazing, a great way to process/receive payments, clear organization, and a valuable method to keep track of what has already been processed.

Pros

Very useful when we have events not located in the office to charge for services.

Cons

At times can take a longer process to connect new devices to the square for it to begin working.

Review Source

JH

Joe H.  
Founder  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Easy, But Pricey"

April 16, 2025

5.0

Pros

The ease of use is the #1 benefit of using Square Payments. It is SO easy to take a payment, it's wild.

Cons

The COST is a little high, especially if you have a small ticket size.

Review Source

JG

Jamie G.  
Account Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Square works good for cards "

October 12, 2024

5.0

Overall it helps when someone wants to use their credit card to pay. When they have cash app or Zelle or Venmo I prefer to use those due to the fees.

Pros

Ease of invoicing and payment options! Can easily connect with cash app.

Cons

The transaction charges are tough to swallow When one can use cash app it is best to just have them do that or Zelle or Venmo.

Review Source

VR

Verified Reviewer  
owner  
E-Learning  
Used the software for: 2+ years

### "Simple and easy"

November 10, 2024

4.0

When you run a small business, Square could be almost the best solution. It is simple, easy and nothing to worry about it. However, if you want to go a little bit deep, it causes problems. For example, if you accept a large payment (maybe more than $1,000) through code that you create inside Square website, it will ask you to provide documents. Bothering.... and it freezes the payment asking you to refund to the customer.

Pros

Easy and stable to use and things like taxes are treated inside Square.

Cons

Too high fees to accept payments. Freezing of payments for a little bit large amount like $1,000.

Review Source

NA

Neal A.  
Managing Partner  
Investment Management  
Used the software for: Less than 6 months

### "Square Payment works best for small and medium size businesses"

September 19, 2024

5.0

My overall experience with Square Payments has been quite positive. The setup process is straightforward, making it easy for me to start accepting payments quickly. The interface is intuitive, which simplifies transactions for my customers.

Pros

What I like most about Square Payments is its user-friendly interface and versatility. It simplifies the payment process for both businesses and customers, allowing for easy transactions whether in-person or online. The integration with other Square tools, like inventory management and analytics, also makes it a comprehensive solution for small businesses. Plus, the transparent pricing structure helps users avoid unexpected fees. Overall, it’s a great option for anyone looking to streamline their payment process!

Cons

What I like least about Square Payments is I have had issues with customer support, especially during peak times. Additionally, while the pricing is generally transparent, certain fees can be confusing for businesses with specific needs, like international transactions. Finally, the limited customization options for payment. Overall, while it’s a strong tool, these areas could use improvement.

Review Source

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