# Page 8 | Square Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Square Payments the right Payment Processing solution for you? Explore 2691 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170278/Square-Payments-Processing/reviews

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Square Payments

4.7 (2691)

[View alternatives](https://www.capterra.com/p/170278/Square-Payments-Processing/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 8 - Reviews of Square Payments

## Showing most helpful reviews

Showing 176-200 of 2691 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Sergio R.  
CEO  
Consumer Goods  
Used the software for: Less than 6 months

### "Easy to use, fast & flexible"

March 11, 2025

5.0

Easy to use, fast and flexible. They give you a lot of features for free to expand your business - especially for online businesses

Pros

Easy to use and low fees for all payment types. Fast and flexible payments

Cons

Customer support don’t work on weekends.

Review Source

DC

Daniel C.  
Benefits and Compliance Manager  
Hospital & Health Care  
Used the software for: I used a free trial

### "Square review"

May 25, 2026

4.0

Pros

Efficient payment processor service that accepts a variety of forms of payment including contactless payments and keyed in payments.

Cons

I had minimal experience with Square as I worked an event where i was tasked with assisting with processing payments. In the basic task that I had experience with regarding Square Payments, I found it to be an easy-to-understand platform

Review Source

DM

Deborah M.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Square Payment is it for me!"

November 14, 2024

5.0

Seamless, User friendly, Payment Control, Amazing Features

Pros

Square is by far the best for small businesses and independents. The simplicity and ease are some of the best!

Cons

There is nothing that I can say about Square that's negative! Square Payments is it for me!

Review Source

VR

Verified Reviewer  
Manager  
Research  
Used the software for: 1-2 years

### "Square payments is still an exceptional option"

January 18, 2025

5.0

I've had a positive experience overall. Whether you are taking payments in person or creating po's, square payments is a viable resource.

Pros

I like that you can take payment in a variety of ways including creating invoices.

Cons

Payment dashboard can be a little hard to find at first.

Review Source

NB

Nichole B.  
Co owner  
Automotive  
Used the software for: 2+ years

### "Square - user friendly and simple"

December 19, 2024

5.0

As a small business owner, being able to get paid is extremely important. I was looking for a user friendly option, and a friend turned me to Square. I love Square.

Pros

I love how easy it is to install and use.

Cons

It can be a bit slow if Square is having issues.

Review Source

PS

Patricia S.  
General manager  
Accounting  
Used the software for: 1-2 years

### "Great product. "

November 8, 2024

5.0

Really enjoy using this service. Definitely recommend.

Pros

Easy to set up & even easier to explain to my customers how the process & transactions work.

Cons

It was a little aggravating transferring funds to my bank account/linked debit card, but one call to customer service & they had everything taken care of & ready to go.

Review Source

hB

henri B.  
people ops  
Food & Beverages  
Used the software for: 1-2 years

### "super sécu et rapide"

December 7, 2024

5.0

Pros

sécurisé et rapide, comment dire qu'il est top

Cons

la navigation est un peu compliqué mais la fonctionnalité est top

Review Source

Jade M.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Amazing products and software!"

November 21, 2024

5.0

Square Payments is a super easy software that allows you to take card payments and not have to always request cash. I find that the mini card reader makes it easy to travel to various bake sales, farmers markets, etc and accept payments with ease.

Pros

I love that Square Payments sent me a free card reader to attach to my charging port. This was super convenient as I am starting up my baking business and do not have to rely on getting cash.

Cons

I have not found a con for Square Payments yet, everything has been wonderful.

Review Source

SB

Shontel B.  
Customer service representative  
Consumer Services  
Used the software for: 6-12 months

### "Great product "

March 1, 2025

5.0

Quick and affordable . Can be used on multiple devices .

Pros

Easy to use and conscientious for small business

Cons

Sometimes it will glitch and you will have to reset the system

Review Source

AE

ANNE E.  
Mental health specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Making payments is a breeze."

December 8, 2024

4.0

Square paymets has made receiving payments and making payments a breeze. You can make and receive payments anytime anywhere.

Pros

The convenience of making payments virtually anywhere anytime

Cons

There is nothing negative about this app

Review Source

VR

Verified Reviewer  
Director  
Education Management  
Used the software for: 2+ years

### "Quality product with the price tag"

December 2, 2024

5.0

Excellent product and love using it, however expensive

Pros

Easy to mold to the items and categories you want

Cons

expensive - clever to take a cut every payment, however is expensive for small businesses who do not have the turnover

Review Source

MR

Maria R.  
Office Manager  
Construction  
Used the software for: 2+ years

### "perfect for your business"

October 24, 2024

5.0

as a small business owner, square made it very easy to create invoices and process payments with our clients.

Pros

my favorite part is the how easy it is to process payments and invoices

Cons

in the beginning i had the little square plug in thing. did not like it at all

Review Source

SL

Stephanie L.  
CEO  
Professional Training & Coaching  
Used the software for: 2+ years

### "Square is reliable and simple to use"

November 30, 2024

5.0

Pros

I have really appreciated Square Payments for the ease of use, accessibility, simple interface and overall functionality

Cons

Sometimes I wonder how secure the platform is but that is the only thing

Review Source

NB

Nicole B.  
Owner  
Food Production  
Used the software for: 2+ years

### "The best mobile payment system"

December 6, 2024

5.0

I started using Square Payments as a small business owner selling products at craft and farmer's markets. Being able to take card payments increased my income exponentially and being able to add custom inventory items quickly was great as well.

Pros

Square makes it so easy to take mobile payments quickly and securely no matter where you are. The options for email or text receipts is very useful as well, and adding inventory items into the app is simple too.

Cons

I've never had an issue with Square where I've felt dissatisfied with the service. The rates are comparable to Stripe and other similar services. As long as I had a data connection, it was a reliable service.

Review Source

VR

Verified Reviewer  
Owner  
Insurance  
Used the software for: 1-2 years

### "Square Payments is the best for taking payments"

November 14, 2024

5.0

The Square card reader is very easy to use and the online payment system is easy to set up and integrate with your website.

Pros

I like that Square is very user-friendly.

Cons

There isn't anything that I can think of at the moment

Review Source

SD

Suzanne D.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Best payment card system"

November 5, 2024

5.0

Been using this for several years and recommend it everyone

Pros

It is easy to setup/start using and the fee per use is low

Cons

If I have to give an answer, it is the reader is small and plugging it into my phone is (the smallest) hassle. If you have the ability for the counter unit, this wouldn't even be an issue

Review Source

ZW

Zackary W.  
Owner  
Retail  
Used the software for: 2+ years

### "Square payments"

November 8, 2024

4.0

Overall it's a good 8 out of 10 it has its issues but I enjoy it nonetheless

Pros

The sole convince of how easy it is and readily available

Cons

How particular they are about what you can take and how strict they are on guidelines

Review Source

BW

Bonny W.  
Artist  
Arts and Crafts  
Used the software for: 2+ years

### "A reliable business tool"

November 19, 2024

5.0

Wherever I go these days, I have a reliable way to conduct business. I very much appreciate what it does for me.

Pros

Square is the fastest, most reliable way to take payments at popup events. Being able to accept various forms of payments has increased the total amount of sales.

Cons

If there is a lag inbetween transactions, sometimes my reader goes to sleep. When it does, it's slow to reconnect to my phone so the transaction can be entered.

Review Source

SB

Siddhartha B.  
Manager  
Education Management  
Used the software for: 2+ years

### "Easy to use, hard to scale"

December 1, 2024

4.0

It is easy and convenient however it does not scale well with growing business.

Pros

Very convenient, easy to use and accepts all types of payments including POS.

Cons

Fees are higher and particularly for business of larger size with large number of transaction. Limited customization options.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Square Payments

Easy to setup and use. It wasn't something we spend a lot of time on.

Review Source

KB

Kasondra B.  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "Game Changer"

October 6, 2024

4.0

"My overall experience with Square POS has been mostly positive. It’s a fantastic tool for managing my business on the move, especially with how easily it handles mobile menus and keeps everything organized. I love being able to access customer data and transaction history with just a few taps—super handy for staying on top of things. Despite these small setbacks, Square has been a reliable sidekick in running my business, helping me keep everything streamlined and efficient."

Pros

"What I love most about Square is how user-friendly it is, especially for mobile menus. It makes taking orders and managing payments a breeze, even on the go. Plus, the ability to save all the customer data and transaction history is a game changer. It’s super easy to go back and check past transactions or customer details, which helps me stay on top of everything. Overall, it's a reliable and efficient tool that’s made running my business so much smoother!"

Cons

"As much as I appreciate Square, adding menu items on the phone while on the go can be frustrating. It's not as smooth as I'd like, especially when you're in a rush. Also, card payments sometimes fail when you're in a busy environment, which can be stressful when you're trying to process transactions quickly. It would be great if those issues could be smoothed out for a more seamless experience!"

Review Source

MD

Marina D.  
Project Manager  
Design  
Used the software for: I used a free trial

### "smooth and easy"

March 28, 2025

4.0

Pros

easy and very efficient. Nice feature when it asks about leaving a review.

Cons

I truly cannot think of anything in particular that I didn't like.

Review Source

NS

Nilay S.  
Director  
Computer Software  
Used the software for: Less than 6 months

### "Pathetic service and product."

March 20, 2025

1.0

purchased a device, Created account and found that transactions are costly and on top of that they deactivated the account without even giving the reason. My money for the hardware was also wasted.

Pros

Nothing that I can find. No positive things.

Cons

Extremely expensive, Account can be suspended without even giving the reason.

Review Source

FS

Faai S.  
Founder  
Retail  
Used the software for: Less than 6 months

### "Good Payment Processor for Startup"

August 13, 2025

4.0

Overall is it fine. The product is meant for small businesses that just starting. As you scale your business, you would want to find other payment processor that offers lower transaction fee.

Pros

Easy to get started with low cost. You can pay as you go and the hardware is affordable. Good for start-ups with low volume sales.

Cons

The transaction fee is more expensive than other payment processors. They also don't support a specific industry.

Review Source

CT

Carlin T.  
Teacher and Tutor  
Individual & Family Services  
Used the software for: Less than 6 months

### "Square Payments Review "

June 10, 2025

5.0

I've used used square payments when ordering merchandises from businesses. I've also used square payments to get beauty services done. It was a easy process and instant deposit.

Pros

Square payments is user friendly, Square payments is an affordable software. Square payments setup process is user friendly and pricing is reasonable and no monthly fees.

Cons

The cons about Square payments is the transaction fee. Another con would be getting in contact with customer service.

Review Source

BS

Brittany S.  
owner  
Real Estate  
Used the software for: 1-2 years

### "great option for credit collection in person or on phone"

November 8, 2024

5.0

great experience would highly reccommend to anyone

Pros

The ease of collection is great. There also many options of collection. In person, over the phone or by sending an invoice.

Cons

The fees are the only bad thing but they are still the lowest ive seen .

Alternatives considered

[Innago](https://www.capterra.com/p/166893/Innago/)

Reason for choosing Square Payments

needed an option to take payment over the phone and in person

Review Source

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