# Wire Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Wire Software - reviews, pricing plans, popular comparisons to other Team Communication products and more. Source: https://www.capterra.com/p/170279/Wire --- # Wire Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Wire ## What is Wire? Communicate securely with your team & guests using voice and video conferencing with the highest security standards. Share any type of file across devices with fully end-to-end encryption, & protect your 1:1 & group conversations with individually end-to-end encrypted secure messaging. Wire™, the most secure collaboration platform, protects critical communications for the world's most security-demanding organizations. ## What is Wire used for? [Team Communication](https://www.capterra.com/team-communication-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Collaboration](https://www.capterra.com/collaboration-software/) Top alternative Featured Overall rating Based on 70 user reviews Reviews sentiment Positive 86% Neutral 10% Negative 4% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Wire?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://wire.com/en&name=Wire) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Wire 4.5 (70) VS. [4.7 (24,052)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (70) Ease Of Use 4.6 (10,923) Value For Money 4.3 (54) Value For Money 4.5 (6,672) Customer Service 4.4 (50) Customer Service 4.4 (6,423) ## Wire alternatives [4.6 (5,071)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [4.6 (14,531)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month [4.5 (13,548)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (10,946)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [View all alternatives](https://www.capterra.com/p/170279/Wire/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Chat 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Two-Way Audio & Video 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa Access Controls/Permissions 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Mobile Access 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Search/Filter 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Wire 42 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Ability to make voice calls within the system Group collaboration to solve ideas in a productive and concentrated manner. Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Add customized logos and colors to align with company branding Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of staff/employee contact information and job status in a centralized repository Convert data into a code for security Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Ability to chat online in real time Communicate using messages within the system Access software remotely via mobile devices Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Send messages to selected individual(s) from the entire audience Estimate or forecast of a future scenario based on the study of present trends Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs Provide support to your customers and employees remotely over a shared network Set & manage permission levels based on user roles and restrict access to only authorized individuals Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Track revisions and updates made to files and navigate between different versions Chat with your counterparts over the video in real time Connect with meeting participants remotely over video Supports various video file formats Get Advice We can help you find the software with the features you need. Features 4.3 (70) 4.3 Based on 70 reviews ## Pricing Value for money 4.3 (54) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.3 (54) 4.3 Based on 54 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (50) 4.4 Based on 50 reviews ## User reviews Overall rating 4.5 Based on 70 reviews Filter by rating 5(46) 4(14) 3(7) 2(3) 1(0) Mentioned topic Sorted by most recent Mildre Mercedes V. Profesora Higher Education ### "Usando Wire" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 14, 2025 Es una buena opción de mensajería y comunicación tanto personal como para negocios. Pros Me gusta que los mensajes están cifrados de extremo a extremo, poder realizar llamadas seguras y la interfaz es fácil de usar. Cons Cambié la contraseña e intenté iniciar sesión y no reconoció las nuevas credenciales. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Muhammad Aamer K. Full stack developer Real Estate ### "Wire is a great app for communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 November 29, 2023 My overall experience is good but not great because i could use the whole functionalities from text to voice message from audio call to video call and from a video call to a screen sharing and then the voice changer everything works for me well but with my friends with some of them there is not option for a voice message with some there is no voice changer etc but overall it is a good app for communication it is well optimized Pros The most part part for me of the wire is that you can create an account even if you don't have ny phone number it works with only email too. among other most favorite things are the Realtime voice changer that is a great great facility in wire which make it's usage soo attractive and fun then screen sharing then performance everything is just great here Cons i do not like the fact that this is different for different devices or i should say that there is some limitations for some devices for example my friend cannot do the voice change and some more functions also missing for him even in some devices there is no voice message functions which is bad Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD Patrick D. Content Manager Internet ### "A Great SMS Alternative" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 2, 2023 I mainly use Wire for secure instant messaging and occasional voice calling. It works well, but you'll need to convince your contacts to download the app. Pros Secure messaging with all the features of SMS / MMS and voice calls. It works across all platforms and can all be done via WiFi without a cell connection. Cons The user base is small, and most of my contact list haven't adopted this app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK mariam k. researcher Biotechnology ### "secure connection" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2022 I conducted business meetings and interviews without hurdle or interruption. Pros It is proper functioning providing good video conference as well as encrypted messages. it is also cost effective and can be afforded by every one. Cons the people who tried to do wrong act, they should be expelled out from network. A stranger contact me and sent me sexual abusive content. Al though I blocked him but he is still using wire and target other people. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Khothatso M. Freelancer E-Learning ### "A good and basic app for communication." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 31, 2022 Pros The app is very easy to use especially when using it to chat and its great that I can access it anytime both on my phone and laptop. It's great that it uses end-to-end encryption so I can commend them for taking the security of users seriously. Cons I feel like the software is very basic and it could improve by adding more features. i also had problems with syncing between devices which can take time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Vo Phat M. cook Restaurants ### "basic, lacking features, but solid and good at what it does" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 29, 2022 We needed something simple, with no fantasy features, with a high level of privacy. WIRE provides that. Pros The app is simple to use and also looks simple and therefore visually pleasant without unwanted buttons cluttering the interface... I like the fact that you can choose your messages to self-destroy, from off, 10 seconds to 4 weeks. WIRE uses strong end-to-end encryption and, not the least, is open-source, which in my opinion, makes it way more reliable than other proprietary apps. Unlike WHATSAPP, you are not bothered with having to sign in with your phone every time you want to use the desktop version of WIRE. Cons Even though the simplicity of WIRE is what makes it great, I wish there were a bit more features, especially integration features. Switched from [Telegram](https://www.capterra.com/p/180347/Telegram/) I did not trust the program much and the video quality was too unstable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Samantha C. Service Advisor Maritime ### "I Love this app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2022 I love this product. Pros It's great to use. I use it on a daily base texting with friends and coworkers. Cons Its actually been the best product i used. from sending Gifs to pics to messages. I would like to see more sound options on the phone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Shari G. Contractor Consumer Services ### "Needs to be Redeveloped" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 January 15, 2022 Pros I was able to use this software to answer questions on an interview. It had a nice interface on the web and the notification sounds when you received messages was highly helpful. Cons It won't allow me to sign in anymore. It doesn't not recognize my email to do a forgot password reset, but tells me I'm already registered when I try to create and account. Highly inconvenient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EO Erin O. Program Director Non-Profit Organization Management ### "Wire's okay but Slack stands superior" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 July 15, 2021 Wire gives us an alternative to email for quick internal messages, serving as an IM tool primarily. We also use it for article sharing, photo sharing, and group messages. Pros It is easy to use and overall a very simple, no-frills platform. Communicating one on one is straightforward and threads with multiple people are a bit confusing to set up but easy to message once they are. Cons I wish that there were integrations with other software like Wrike, Gmail, or even Salesforce. It's a very basic product, at least in what I've seen. Previously using Slack, I am often disappointed in the lack of customization, reactions to messages, integrations, and overall functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 20, 2021 Hi Erin, Thanks for your feedback, it is always appreciated. Your suggestions are noted and will be shared with the team. JS Justin S. CIO Information Technology and Services ### "There is only one nation who backs their commitment to privacy with laws which apply to all." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2021 Brilliant and easy to use. Pros I like that their encryption is not just SOTA, but that each and every message is it's own fortress with it's own unique key. I love that the infrastructure is located in Swiss territory with the only respectable commitment to it by law. Cons I absolutely have no qualms with WIRE, whatsoever. Switched from [Telegram](https://www.capterra.com/p/180347/Telegram/) App suspect... Infrastructure located in 13 eyes network, subject to warrantless and illegal surveillance by big brother. Reasons for choosing Wire The other products are compromised by state sanctioned eavesdropping. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 25, 2021 Hi Justin Stoicovy, Thanks for such positive feedback! We are very happy to hear that you, as a long time customer, are satisfied with our secure collaboration tool. [View all Reviews](https://www.capterra.com/p/170279/Wire/reviews/) Popular comparisons [Microsoft Teams vs Wire](https://www.capterra.com/compare/168668-170279/Microsoft-Teams-vs-Wire)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)