# Page 3 | Wire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Wire the right Team Communication solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170279/Wire/reviews --- Wire 4.5 (70) [View alternatives](https://www.capterra.com/p/170279/Wire/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Wire ## Showing most helpful reviews Showing 51-70 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AH Abner H. Freelance journalist Media Production Used the software for: 1-2 years ### "Wire" December 10, 2019 5.0 It’s shockingly well designed. I’ve honestly considered bothering friends on Facebook messenger to switch to it. Pros It’s a fantastic encrypted messaging app. I’ve been able to share and receive a lot of media quickly through it that’d be difficult to otherwise. Cons A lot of people I use the app to communicate with had to jump ship because they suspected the company’s new owners couldn’t guarantee the same level of security. Some still use it with me though, so that’s a mixed bag. Internet security folks more knowledgeable than me would have to weigh in. Review Source ST Sharifah T. Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Review from non-profit" September 19, 2018 4.0 Pros The end to end encryption of the platform is great. The app is super easy to use, and adding new features is building on the capabilities for our remote team structure. Cons The app seems to take up a lot of space and can slow down other software when in use. We also would love a larger group video option as it currently only allows up to 4. If we can consolidate all of our comms needs into the one platform, that would be best, but we currently have to rely on other platforms for larger conversations. Review Source RV Robert V. Musician Entertainment Used the software for: Less than 6 months ### "Wire App " September 19, 2019 5.0 My overall experience with the app is that you can share privately and conduct business without a hassle and the most important feature is that you can not screenshot anyone's messages. Pros The most that I love about this app is that is private and also great for business and speaking with family members. I literally have everyone that is in my immediate circle using wire and look forward to staying on the app as long as the quality stays the same. Cons There isn't anything least that I personally don't like as of now. I just hope the video quality keeps improving. Review Source lR leyniker R. system engineer Market Research Used the software for: I used a free trial ### "Great wire tool" November 9, 2018 5.0 Pros It works very well light, safe, calls that are not cut, minimalist and pleasant interface, does not need phone number and, of course, free Cons I would only ask for a way to backup the chats and then restore Review Source Response from Wire Swiss November 13, 2018 Hi Leyniker, Thank you very much for the positive review. Regarding backups, this is very much possible! For Desktop: https://support.wire.com/hc/en-us/articles/360000824805-How-can-I-backup-my-conversation-history- For Mobile: https://support.wire.com/hc/en-us/articles/360000775549-How-can-I-backup-my-conversation-history- More information on history backup is also available on our Blog: https://wire.com/en/blog/history-backup/ RL Roman L. System Administrator Financial Services Used the software for: Less than 6 months ### "Awesome Service, very user friendly, can be a little techie at times. Needs more features." March 26, 2018 4.0 Secured Chat System. Quickly and Easy communicate with business staff from anywhere! Pros Ease of use and security (Top Priority) ... User friendly and conveniently accessible across all platforms makes it a must have! Customer service has been top notch and completely transparent when it comes to service patches and more! Cons Business aspects are pretty limited with Teams currently. There are several key features that need to be created for this to be a complete business chat system. Review Source Response from Wire Swiss April 3, 2018 Thank you very much for your feedback! We are glad to hear that Wire's security and convenience is to your satisfaction. We are continuously adding features to improve Wire to make it a must-have business collaboration tool. We are all ears to hear what features you would like to see in the future. VF Veronica F. Entrepreneur Computer Networking Used the software for: I used a free trial ### "Great system" August 20, 2019 5.0 Well I can easily contact my partners and it is clear in display. Pros Time efficient easy to set-up and use. Very simple Cons I don't really recall anything that I am not happy with just yet. Reason for choosing Wire It was referred to me by my mentor. Review Source SO Sofie O. Research Assistant Used the software for: Less than 6 months ### "Good for work, however, can function slow" March 7, 2018 5.0 Pros This is a good, safe software. Can use on both phone and desktop. It also has an attractive design and layout. Cons Sometimes it can take a long time to log in on desktop, like 10-15 minutes. Also, in the past it has logged itself out. Review Source Response from Wire Swiss March 12, 2018 Thank you! The slow loading times have been reported by some users and our team is actively working on ways to speed this up significantly. Hopefully the experience is blazing fast on mobile! AM Ashley M. Systems Manager Construction Used the software for: Less than 6 months ### "Improved Communication" February 25, 2019 5.0 Overall - communicating with our company and a company we're partnered with has been great. We're able to create groups for certain people/actions which has helped streamline all communication. Pros The communication has improved immensely within our company. It also helps that there are read receipts so people are held accountable. Cons As of right now I don't have an cons to say about this software. Review Source SS Szilard S. logo designer Design Used the software for: I used a free trial ### "trusty" December 11, 2019 5.0 i only have good experience i love using this product as a person 3 years ago but now i created a new account because of my company Pros I love knowing that I am safe, I like the simple interface, the ad-free Cons if I send something, it will not indicate to me that it has been delivered, but the partner has already been read Review Source MB Mika B. CEO Mental Health Care Used the software for: Less than 6 months ### "Try It!!" June 18, 2019 5.0 Overall makes massaging easy and fast , happy to be one of the users. And it’s secure. Pros Using is easy, starting to use is more difficult, but you’ll learn. Even I did!! Cons Seems guite unflexible somehow. Needs more possibilities to tailormake by users.. Maybe later.. Review Source VI Victor I. Teacher Non-Profit Organization Management Used the software for: I used a free trial ### "Excellent " October 24, 2018 5.0 Pros I'm delighted with this messenger - it's robust, minimalist, extremely functional and devoid of meaningless features (stickers, games and other nonsense), and recently I found that @wire offers substantial reductions for educational institutions - a special thanks for that. Cons None. Everything is great. It is the first messenger I can recommend and which fully satisfies my requirements. It's just as well done for both Mac and Windows Review Source MM Marleny M. General Manager Public Relations and Communications Used the software for: Less than 6 months ### "The perfect tool communication" October 16, 2019 5.0 I can communicate wirh my Freelance and Outsorcing Staff in any part of the world, without interruptions. Pros The privacy of the conversation and the easy use. Cons I have not complain. For me everything is fine. Review Source OW Othmar W. Head of department and education Religious Institutions Used the software for: Less than 6 months ### "good - evolve" June 18, 2019 4.0 Apart from the question of history, I'm really happy. The support is not accessible enough for me. Sometimes I would be glad to receive a tip over the phone. If I do not understand the written instructions on the website correctly, I also do not understand the same wording by mail. Pros The security, the possibilities, the team possibilities. Cons The missing history. When new group members are added, they can not see the history so far. If someone logs on to a new device later, they do not have the entire chat history. This is a big disadvantage for communication in a training group. Review Source PF Peter F. Founder Executive Office Used the software for: 6-12 months ### "Great" October 16, 2019 5.0 Pros Easy to use, intuitive and secure. Kepps our team in fluid conversation. Cons Limited adoption outside of team constraints use with customers. Reason for choosing Wire Intuitive Review Source JS John S. CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Interface issues" June 23, 2020 2.0 Frustrating Pros We like the security. (Why does your system keep rejecting my submission?!) Cons Our team of software developers found it confusing and buggy. One technologist couldn't figure out how to participate with video. Another had trouble creating a meeting. Your competitor (Zoom) doesn't have the security promise, but it is extremely easy to use and reliable. Zoom is working to improve security so we're transitioning back to their platform. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Ease of use, quality of interaction, and reliability Review Source Response from Wire Swiss April 21, 2021 Hi John Sawyer, Thank you for your feedback! It's actually something we are working on just now, but no concrete news to share just yet. You are very welcome to try it out again! George G. Product development engineer Medical Devices Used the software for: I used a free trial ### "Great software for anyone trying to integrate this sort of api" August 20, 2019 5.0 Pros I especially liked the encryption on Wire. It made me feel as though the software was very secure and gave me no worries over HIPPA compliance. Cons I thought the price point was a bit of a hoop to jump through especially at the scale in which I was looking for. Alternatives considered [VidyoConnect](https://www.capterra.com/p/93688/VidyoConferencing/) Review Source YS Yaser S. Manager Telecommunications Used the software for: 6-12 months ### "Trusted application" September 19, 2019 5.0 Pros I like the stability and the security concerns. Cons I think it is not very simple application and it is not widely used Review Source YT Yasseen T. Chairman Oil & Energy Used the software for: Less than 6 months ### "A good idea that needs further development" February 22, 2019 3.0 Pros The idea of secure communication between users. Cons The implementation of the idea is good, but while trying to use the application I found it very hard to reach and communicate with others. On top of that, when I call someone, unless they open the application they won't know that I'm calling. So I should notify them before calling on another application, deeming the application useless. Review Source RC Rita C. Customer Success Manager Marketing and Advertising Used the software for: I used a free trial ### "Easy and Convenient" July 25, 2019 5.0 Pros My favorite aspect about wire is that you can safely share photos, documents and communicate in a secure platform. Cons I have not used the software very long and so far I have had a great experience. The one thing I would like is to be able to do is completely delete a contact completely from your account. Review Source SW Steve W. Supplier Civic & Social Organization Used the software for: Less than 6 months ### "Satisfied" August 9, 2019 5.0 Pros There are several different plans, which are easy to understand Cons There are no negative aspects so far.... Review Source Similar Products Featured