Vistair Systems

DocuNet

4.5 / 5 5 reviews

Who Uses This Software?

Airline operators using operational and OEM manuals to support air and ground operations


Average Ratings

5 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Vistair Systems
  • www.vistair.com
  • Founded 2001
  • United Kingdom

About DocuNet

Airline document management system that helps manage operational documentation.


Spotlight_media_placeholder

DocuNet Features

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

DocuNet Reviews Recently Reviewed!


I'm activly revise operational documents in DocuNet, this process is easy and very efficient.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Search function is a dream! Positive to have different documents open at the same time, which makes comparasion easy and fast.

Cons: Pending software updates, when downloading them DocuNet stops to be accessible. This is not good in an operational enviroment. It should be pulled iso. pushed.

Product has worked extremely well for us.

Apr 10, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Ability to search key words easily, customised annotations. Content update is easy to do. Traffic light GUIshowing the status of all users/devices to check how current their content is proves useful for auditing.

Cons: DocuNet Admin Centre - not able to upload multiple files at the same time in Web Update.
UserNet - Unable to upload a CSV file of Users which casues severe headaches in adding mandrualically new staff to the system with two stages - user details and then password is another stage. CrewNet is far easier to manage from an administration side which is interesting considering that UsrNet si newer and should be more admin user-friendly.
We are also unable to permanently delete users from the system. They remain in a recycled bin system. Users who have left the Company need to have their details wiped from all Corporate systems as part of Data Protection regulations and at present this is not possible. These issues need to be addressed as a matter of urgency. Indeed the latter was raised at a DocuNet user Day in the Autumn of last year.

You have all you need in manuals and documentation in one place

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to learn how to navigate and it is improvements done continuously.
There are a very good support from Vistair in DocuNet.

Cons: There are still some request like a hiearchy in DocuNet Library that Vistair knows about that we really would like.

Not really a big user of Docunet however it seems to work for me when I need to view manuals.

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the idea that all the manuals/documents are in one area which makes it easy for the user to access when required.

Cons: Perhaps the front page layout could be more user friendly. this may be more of a Norwegian issue however sometimes some documents are missing.

Good software but bad support services especially from Production team.

Apr 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The software is user friendly especially for the end user. Very straight forward. The feature of this software is easy to be used by both admin and end user.

Cons: This software is good except the support from Vistair team especially Production team. Vistair team tend to take very long time to return draft copy of manual to be published in DocuNet eventhough the changes is minor.

Overall: As an EFB approved airlines, this software is very good as a manual sharing platform (document management system).