# DocuNet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is DocuNet the right Content Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170303/DocuNet/reviews

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DocuNet

4.3 (7)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of DocuNet

Ease of use

4.3

Customer Service

4.0

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PC

Phil C.  
EFB Administrator  
  
Used the software for: 2+ years

### "Product has worked extremely well for us."

April 10, 2018

4.0

Pros

Ability to search key words easily, customised annotations. Content update is easy to do. Traffic light GUIshowing the status of all users/devices to check how current their content is proves useful for auditing.

Cons

DocuNet Admin Centre - not able to upload multiple files at the same time in Web Update. UserNet - Unable to upload a CSV file of Users which casues severe headaches in adding mandrualically new staff to the system with two stages - user details and then password is another stage. CrewNet is far easier to manage from an administration side which is interesting considering that UsrNet si newer and should be more admin user-friendly. We are also unable to permanently delete users from the system. They remain in a recycled bin system. Users who have left the Company need to have their details wiped from all Corporate systems as part of Data Protection regulations and at present this is not possible. These issues need to be addressed as a matter of urgency. Indeed the latter was raised at a DocuNet user Day in the Autumn of last year.

Review Source

AR

Angela R.  
Insurance Agent  
Insurance  
Used the software for: I used a free trial

### "Works Straight Out of the Gate"

July 19, 2021

5.0

I have had only positive experiences so far. I have used it several times over the past year, and it is easy for me and my clients to use.

Pros

I like how easy it is to sign documents. That sounds basic, but let me explain. After years of struggling with Adobe Sign and trying to teach my clients to use it, which was next to impossible, this is a breath of fresh air. I literally send the document, the client opens it and signs it with just a few clicks. It is then recorded and sent back to me.

Cons

Nothing. It is great and does the job it is supposed to do each and every time I use it. Thank appreciate how simple it is to use.

Switched from

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Adobe was to difficult for my clients to use.

Review Source

VR

Verified Reviewer  
Project Coordinator  
Construction  
Used the software for: 1-2 years

### "A bit cumbersome"

November 19, 2018

3.0

Pros

I do like being able to store and share the documents and data regarding a project.

Cons

The functionalities are a bit cumbersome. Could be a little more user friendly.

Review Source

Response from Vistair Systems

November 20, 2018

Hi - just checking whether you are using Vistair's DocuNet product as I'm not aware of a construction company using this aviation documentation management solution. It is not a project management tool but manages the editing, publication and distribution of aviation manuals to airline organisations

MFFB

Muhammad Fahmi Faiz B.  
Document Control Executive  
Aviation & Aerospace  
Used the software for: 2+ years

### "Good software but bad support services especially from Production team."

April 9, 2018

5.0

As an EFB approved airlines, this software is very good as a manual sharing platform (document management system).

Pros

The software is user friendly especially for the end user. Very straight forward. The feature of this software is easy to be used by both admin and end user.

Cons

This software is good except the support from Vistair team especially Production team. Vistair team tend to take very long time to return draft copy of manual to be published in DocuNet eventhough the changes is minor.

Review Source

TL

Thomas L.  
Fleet Chief Pilot  
  
Used the software for: 2+ years

### "I'm activly revise operational documents in DocuNet, this process is easy and very efficient. "

April 24, 2018

5.0

Pros

Search function is a dream! Positive to have different documents open at the same time, which makes comparasion easy and fast.

Cons

Pending software updates, when downloading them DocuNet stops to be accessible. This is not good in an operational enviroment. It should be pulled iso. pushed.

Review Source

CD

Carina D.  
Manager Publishing  
  
Used the software for: 6-12 months

### "You have all you need in manuals and documentation in one place"

April 9, 2018

4.0

Pros

It is easy to learn how to navigate and it is improvements done continuously. There are a very good support from Vistair in DocuNet.

Cons

There are still some request like a hiearchy in DocuNet Library that Vistair knows about that we really would like.

Review Source

JD

Joseph D.  
Deputy Director & Audit Manager Airworthiness  
Aviation & Aerospace  
Used the software for: 2+ years

### "Not really a big user of Docunet however it seems to work for me when I need to view manuals."

April 9, 2018

4.0

Pros

I like the idea that all the manuals/documents are in one area which makes it easy for the user to access when required.

Cons

Perhaps the front page layout could be more user friendly. this may be more of a Norwegian issue however sometimes some documents are missing.

Review Source

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