--- title: "iPatientCare EHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iPatientCare EHR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/17031/iPatientCare-EHR/" page_type: "product" language: "en" --- # iPatientCare EHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) iPatientCare EHR ## What is iPatientCare EHR? iPatientCare is a full suite of innovative healthcare products and value-added services that help physician offices, rural health clinics, and community/federally qualified health centers (CHC/FQHC) nationwide in improving the health of their patients, enhancing patient care through care management/coordination/analytics, and reducing costs of care delivery. ## What is iPatientCare EHR used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)[Family Practice Electronic Medical Records](https://www.capterra.com/family-practice-electronic-medical-records-emr-software/) Top alternative Featured Overall rating Based on 66 user reviews Reviews sentiment Positive 89% Neutral 9% Negative 2% Starting price $399 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iPatientCare EHR?[Manage this product listing](https://www.g2.com/products/assurecare-ipatientcare-ehr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iPatientCare EHR 4.5 (66) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $399 Per Month Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (66) Ease Of Use 4.3 (498) Value For Money 4.4 (22) Value For Money 4.2 (382) Customer Service 4.7 (66) Customer Service 4.2 (430) ## iPatientCare EHR alternatives [4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [3.9 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) [4.2 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120340/ChARM-EHR/) Highest Rated [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/) [4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144484/InSync-EMR/) ## FAQs about iPatientCare EHR Overview ### What problems does iPatientCare EHR solve? iPatientCare EHR solves fragmented clinical and billing workflows by combining scheduling, charting, claims, eligibility checks, and patient records in one system. It reduces claim-tracking headaches, documentation gaps, paper-heavy intake, and specialty workflow mismatches. Physicians, office managers, billers, and multi-provider practices benefit most from its customization, dashboard visibility, and responsive support. Answer based on 40 reviews Overview ### Which roles and teams benefit most from iPatientCare EHR? iPatientCare EHR is most used by physicians, office and practice managers, billing teams, and healthcare business leaders. Clinicians rely on it for charting and patient records, managers streamline scheduling and front-office workflows, billers handle claims and revenue tasks, and administrators oversee operations, reporting, and practice performance. Answer based on 54 reviews Overview ### What company size and specific industries is iPatientCare EHR built for? iPatientCare EHR is designed for healthcare providers in ambulatory, outpatient, and inpatient settings across more than 30 medical specialties. It is suited for practices and organizations with 1 to 50 providers, making it a fit for small to mid-sized medical groups and clinics. Features and Usability ### What are the key features of iPatientCare EHR? iPatientCare EHR includes core EHR and practice management features such as appointment scheduling, charting with customizable templates and SOAP notes, e-prescribing, and patient records management. Differentiating features include an integrated billing and claims processing workflow, real-time eligibility verification, a patient portal for lab results and appointments, and clinical summary carry-forward. Answer based on 40 reviews Getting Started and Support ### What training and onboarding options does iPatientCare EHR offer? iPatientCare EHR provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars provide guided remote learning, and documentation offers written reference material for self-paced review and setup support. Answer based on 5 reviews Getting Started and Support ### What customer support options does iPatientCare EHR offer, and how do users rate the experience? iPatientCare EHR offers 24/7 live rep support and chat. Users often describe support as easy to reach, knowledgeable, friendly, and quick to respond, with help on training, customization, and urgent issues. Some reviews mention inconsistent experiences, slower follow-through on certain updates, and occasional frustration with management or escalation. Answer based on 40 reviews Features and Usability ### How well does iPatientCare EHR handle patient management? iPatientCare EHR supports day-to-day patient management well with customizable charts, patient portal tools, and integrated clinical workflows. Many specialty practices and multi-provider clinics like quick access to histories, notes, labs, and appointments, though some teams find charting, lab orders, and document sharing take extra clicks or customization. Answer based on 23 reviews Features and Usability ### Is iPatientCare EHR easy to use? iPatientCare EHR feels easy to navigate for many practices, with a clear layout, customizable templates, and accessible patient information. Family medicine teams, billing staff, and established clinics often adapt quickly, but some users report a learning curve, slower screen refreshes, extra steps for tasks, and limited browser flexibility. Answer based on 19 reviews Features and Usability ### How good is iPatientCare EHR for medical billing? iPatientCare EHR handles medical billing effectively through integrated claims, payment posting, eligibility checks, and accounts receivable tracking. Billing companies, multi-specialty groups, and physician practices value the close connection between EHR and practice management, along with financial reporting and coding support, though some workflows can still involve extra clicks. Answer based on 16 reviews ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) iPatientCare EHR supports all three of the features reviewers rate most highly: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient information, maintain accurate and accessible records, and document care efficiently, allowing teams to improve compliance, support clinical decisions, and manage daily workflows with greater confidence. Appointment Scheduling Schedule appointments via a calendar Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Claims Scrubbing Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Clinic Interoperability Securely transfer, access, exchange, integrate or use data with different providers or systems Coding Assistance Automatically generates E/M codes based on information collected during patient charting iPatientCare EHR 28 features ### All Features - Appointment Scheduling: Schedule appointments via a calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - For Family Medicine: For family practices - For Primary Care: Designed for primary care doctors/facilities. - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Onsite Registration: In-person, onsite registration - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking --- Get Advice We can help you find the software with the features you need. Features 4.2 (27) 4.2 Based on 27 reviews ## Pricing Value for money 4.4 (22) Basic $399.00 Per Month Value for money 4.4 (22) 4.4 Based on 22 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (66) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (66) 4.7 Based on 66 reviews ## User reviews Overall rating 4.5 Based on 66 reviews Filter by rating 5(38) 4(21) 3(6) 2(1) 1(0) Mentioned topic Sorted by most recent DP Deborah P. Director of Marketing ### "The use and ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 25, 2018 Pros The fact that it connects various areas of healthcare and provided the continuum of care for the Industry. Cons The fact that it becomes a mechanical use of the product due to the fact that it is so heavily depended upon Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Priya S. Administrator/Biller Medical Practice ### "The support staff and the billing support staff is very friendly and responds quickly to questions." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2018 With it's completely customizable sections, I can add specific vitals, templates for first appointments, as well as physical exams I frequently perform. One of my favorite features is the Patient Health Portal -- patients can easily access their treatment notes, lab results, and request appointments. Other feature is the ability of extracting codes in billing, ease of adding claims to batch and also, another good feature is their clearing house and Real-time Eligibility status saving my staff lot of hassle and time going to Insurance websites. Pros It is such a relief to have finally found a product that delivers what it promises! With it's completely customizable sections, I can add specific vitals, templates for first appointments, as well as physical exams I frequently perform. In an effort to go paperless, I uploaded many of my handouts and reports and just add them to a patient encounter with the click of a button. One of my favorite features is the Patient Health Portal -- patients can easily access their treatment notes, lab results, and request appointments. Other feature is the ability of extracting codes in billing, ease of adding claims to batch and also, another good feature is their clearing house and Real-time Eligibility status saving my staff lot of hassle and time going to Insurance websites. The support staff and the billing support staff is very friendly and responds quickly to questions. Thanks iPatientCare EHR for a great, user friendly product. I recommend it to any health practitioner who is in the market for professional, secure electronic medical records. Cons When I first looked into electronic medical records, I was daunted by the lack of programs specific to Pediatricians. A colleague recommended iPatientCare EHR and I started using it in October 2011. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Tagreed A. I am student Business Supplies and Equipment ### "A customizable electronic health records system that empowers doctors to define clinical workflows a" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 October 18, 2017 After doing a little research I found out that this EHR is used by NASA and the US Army and iPatientCare along with having earned many awards also have over 700 employees to handle customer needs!! Pros The ease of use and the incredibly FAST customer service. The fact that it is not one EHR for all they will customize to a specific specialty Cons It needs to be able to connect to different locations.It needs to be able to connect to different locations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Audrey R. Physician Assistant Medical Practice ### "Very basic software that works decently well" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 September 13, 2017 Very simple and low tech but has most features needed for regular day to day. You won't love it, but you won't quite hate it. Pros It's pretty straightforward, black and white, nothing fancy. It will get the job done most of the time. Customer support is pretty good. Easy to sort documents and view visit notes. It has integration with surescripts so you can pull some pharmacy history. Cons Not high tech. It won't work well for more tech savvy folks. Building the templates is very confusing and the formatting is all out of whack. It can be difficult to navigate through and is often quite slow. It only works on windows computers and phones and must be run in internet explorer. Every time your computer updates, it messes up all the settings and you have to go back and figure out how to login again or how to view pdfs. Can't eprescribe controlled substances. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. UJ Umesh J. president Financial Services ### "Best EMR for small medical practices " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 25, 2017 Great Customer Service, especially for small offices, as many big EMR vendors do not respond in a timely manner to smaller clients. Pros Notes are customizable allowing one to create special note types such as Nurse Visits, Procedure Notes such as Stress Tests, Echo, Annual Wellness. Order sets is a great feature allowing you to select from a pre-defined subset of orders based on the "diagnosis groups" such as Diabetes, Hypertension, etc. Cons As you move from one section to another within a Progress Note, you are prompted to save the changes, just an extra click. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jose T. Owner Medical Practice ### "iPatientCare is a very user friendly, easily customized for individual provider specialty and very quick to learn!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2017 After doing a little research I found out that this EHR is used by NASA and the US Army and iPatientCare along with having earned many awards also have over 700 employees to handle customer needs!! Pros The ease of use and the incredibly FAST customer service. The fact that it is not one EHR for all they will customize to a specific specialty!! Cons The only bad thing is did not find out about it sooner but as for everything else this is a great product!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NI Nawras I. PA Medical Practice ### "easy , practical , useful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 17, 2017 Pros iPatientCare is very user friendly, and makes it really easy to look back and access the information that you are looking for. It has a very nice layout and does not open too many tabs which helps in creating less confusions. Cons I am very satisfied with iPatientCare, I believe it will be more beneficial if they add more templates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Ramila P. Administrator Medical Practice ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2017 Pros I like the most is Billing system. I can generate all kind of financial reports and Patient claims history too. Cons We are happy with the ipatient care software product and I don't see anything else that I don't like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mary M. Office Assistant Medical Practice ### "Office Assistant" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 14, 2017 Thank you to Ayaz and Paresh for always being so patient in training me on the system! Pros Learning to use it is a challenge but customer service and technical support are great in assisting with training and resolving problems! Cons There are too many options for one task. Changing and viewing of screens could be improved because the font appears too small to view the entire screen and when I enlarge the font then I can't simply perform all tasks because I have to continuously zoom in and out in order to see all the buttons (control/scroll). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL KATHLEEN L. PHYSICIAN ASSISTANT Medical Practice ### " Software is good but there are some features that are lacking that we had with our legacy EMR. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 13, 2017 We like how the scheduling is integrated with the practice management portion of EMR. Pros 1\. user friendly 2. implementation training 3. support team - easy to reach and quick to respond 4. customizable order sets and templates Cons 1\. inability to fax images directly from chart without "routing" it to staff 2. inability to fax patients notes directly to physicians. Even if we want to send our note via direct ID secure messaging, it is in the format of a letter addressed as a referral. 3. inability to transfer pt's PDF files (with ultiple pages ) from one EMR directly to ipaiten care. Presently only able to transfer one page a time which is not time efficient so it has been easier to just print and scan directly to patient's chart which is not cost effective 4. having to customize templates for medications to prescribe but then have to create same templates in order to add to order sets. Cannot add meds from previously created med list favorites. 5. inability of staff to send direct ID messages to to other MD's. To my knowledge, only the licensed provider can send messages but not staff. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/17031/iPatientCare-EHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.