# Field2Base Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Field2Base the right Field Service Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170311/Field2Base/reviews --- Field2Base 4.6 (10) [View alternatives](https://www.capterra.com/p/170311/Field2Base/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Field2Base Ease of use 4.7 Customer Service 4.7 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Project Manager Construction Used the software for: 2+ years ### "Great for custom fillable forms" March 19, 2020 4.0 We slowly got rid of drawers upon drawers full of old paper hard copies of work orders. All new work is digitally filed with a PDF, pictures included, and easy to look up historical work orders. Support team at Field2Base is typically responsive and listens to my feedback to improve the software. Constantly working to make the software better, add features and fix bugs that are found. Pros Forms can be designed to look exactly like your current paper forms if desired. Custom business rules can be put in place to make sure users fill in forms correctly. Unlimited potential using JavaScript coding to power the form. Low learning curve for users even with limited touch-device experience. Cons Sometimes documentation is lacking for advanced functions but this has been improved greatly. There is no way to conditionally format (font, color, etc..) regions based on values. Forms have static backgrounds and regions so they cannot dynamically adjust based on the data like a web page or reports can. Reason for choosing Field2Base Pricing was less, without extra features we did not necessarily need. Field2Base has just the right features we needed to fit in with our existing scheduling software. Review Source Response from Field2Base March 23, 2020 Thank you for your review of Field2Base. We are happy to hear that you've been successfully using our software for over two years. I'm happy to report that we'll be migrating to a new knowledge based system later this year, and we hope to expand our documentation at that point. In the meantime, if there's any documentation you need, please don't hesitate to reach out to our Technical Support Team. Also, features for conditional formatting of field Fonts, Colors, etc. is currently on our roadmap so keep an eye out for that in a future version of Mobile Forms! Thank you for taking the time to let us know how we are doing. Sincerely, Brendan Rahilly VP of Customer Success and Product Strategy Deborah O. Contract Management Support Used the software for: 2+ years ### "Field 2 Base is a game-changer!" March 1, 2018 5.0 Pros Timesheets are submitted with accuracy due to the drop down menus and rules we created. Labor and equipment hours are imported into our accounting software, eliminating the need for data entry. This software has drastically reduced the number of hours spent processing payroll. Also, it is user-friendly which is important for our field employees. While payroll was our main reason for purchasing the software, we have implemented its use across other departments. We can import live data and no longer need to be concerned with obsolete forms being used. We receive all of our documents at the click of a button and are able to retrieve the history at any time. Cons The software does not recognize an employee who is on multiple timesheets. Therefore, straight time versus overtime is not always captured correctly. However, this is minor and easy to fix. Review Source Response from Field2Base March 8, 2018 Deborah, Thank you for your review of Field2Base. We have enjoyed working with you and your team over the past few years and we look forward to continuing our relationship in the future. As you already know, please do not hesitate to reach out to me if you have any questions or ever need assistance. Thank you, Rachel Braynin VP of Customer Success KH Ken H. Owner Hospital & Health Care Used the software for: 6-12 months ### "Great for required paperwork" March 18, 2020 3.0 it has been a good resource and helped us with the ease of filling in paperwork. Pros The product is a fantastic tool to help ease the paperwork burden required to start our services. Cons limited customer service and way to difficult to make changes on our own. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Field2Base cost and local company Review Source Response from Field2Base March 19, 2020 Hi Ken, Thank you for your review of Field2Base. We are glad to hear that our software has been valuable to your business, but we are disappointed that we did not meet, let alone exceed, your expectations for customer service in the past. We strive very hard to ensure our Customer Success Team's interactions are timely, and issues are resolved on the first call if possible. We will review your feedback internally and identify what possible changes we can make to improve. Once again, thank you for taking the time to let us know how we are doing. Sincerely, Brendan Rahilly VP of Customer Success & Product Strategy JR Jay R. Project Manager Construction Used the software for: 2+ years ### "Field2base has saved our company thousands of dollars over paper cost alone!" February 28, 2018 4.0 I have already gotten two companies to begin implementation of this program! Saved us time and money on paper and administrative costs. Pros \-Digital "paper trail" for easy tracking of forms and analytics. -Great portal for viewing the form traffic -Ability to resend, send back to user, send back to a different user, and to edit the form on different devices. -Customer support is very responsive, helpful, and most importantly...Friendly! Cons \-did not scale well for our company application (100 or so users) -too many systems needed to create a form. (Create the form in one program, print as a picture file in another program, then create the form in Field2base's program). -Editing a form after creation was very invasive/time consuming and typically needed to be recreated. Review Source Response from Field2Base March 6, 2018 Mr. Rodenhiser, We greatly appreciate your review of our software. We also took notice that you mentioned some issues with creating and editing forms. I will contact you to learn more about your experience ASAP. Please do not hesitate to contact me at any time if you experience any further difficulties. Thanks again for your comments and thank you for your business! Regards, Rachel Braynin VP of Customer Success CL Chip L. CIO Consumer Services Used the software for: 6-12 months ### "Review of F2B" March 18, 2020 5.0 We are slowly transitioning from paper to electronic form documents. Overall, this has been very smooth. Users are excited to jump on board. Our return on investment has outweighed the cost of F2B. Pros There are many features about field2base that make it the best solution on the market for getting documents from the field to the office. The one thing I would say I liked the most is the adaptability. We can design our forms to look and feel as close to the original paper forms as we want. This makes the transition from paper a lot easier on the end user. Cons As an admin, the thing I like the least is the complicity of the workflow creations. Once a workflow is created by a F2B engineer, it works perfectly. I just wish that could be done by the end user. Review Source Response from Field2Base March 19, 2020 Hi Chip, Thank you for your review of Field2Base. We are happy to hear that our software has been working well, and your Users are excited to adopt the Mobile Forms platform. It sounds like our simplified Workflows out of the box are not enough to meet your business' needs so I definitely would like to learn more about what needs to be added to let you setup and manage your own Workflows. I will review with our Professional Services Team and follow up with you soon. Thank you for taking the time to let us know how we are doing. Sincerely, Brendan Rahilly VP of Customer Success and Product Strategy PM Patrick M. Receiving Supervisor, Mobile Forms Administrator, Workflow User, Online Docs User, Web App User Transportation/Trucking/Railroad Used the software for: 2+ years ### "Field2Base Review" March 20, 2020 5.0 Overall Field2Base has been a great asset to have. Pros In-processing of tires and accountability. Cons It would be great to see Field2Base expand into a work flow system that we could track individual line items though are retreading processes. Review Source Response from Field2Base March 24, 2020 Hi Patrick, Thank you for your review of Field2Base. We are happy to hear that our software has been working well for you for over 2 years now. As for the ability to track individual items from your Form, we may be able to accomplish this now with recent features we've added to Workflow. I'll follow up with you soon to schedule a time with our Professional Services Team to evaluate what we can do to meet your business process requirements. Thanks again for taking the time to let us know how we are doing. Sincerely, Brendan Rahilly VP of Customer Success & Product Strategy JM John M. Director of Operations Used the software for: 2+ years ### "We use F2B in an enterprise environment and has enabled us to greatly enhance our core application." February 27, 2018 5.0 Pros The great F2B staff. They are always there to help assist in any way they can. We use both iOS and Android versions of the mobile software and also their Data Integration Module for getting the data from the forms into our core backend application. The products are very stable. Cons The iOS version of the mobile client could be stronger. It would also be helpful to add a Mac client of their application used in creating/coding forms called Forms Designer. Review Source Response from Field2Base March 6, 2018 John, Thank you so much for your review and your business over the past few years. Customers like you are what keep us going each and every day here at Field2Base! I have also taken notice of your requests regarding our iOS and Mac applications and I have already shared your comments with our team. As always, please do not hesitate to contact me if you ever have any issues. Regards, Rachel Braynin VP of Customer Success LJ Latoshia J. Corporate Office Administrator Environmental Services Used the software for: 2+ years ### "Great Company" May 1, 2019 5.0 Our rep was very helpful on explaining everything for my company forms. Also, she provided great options and was very resourceful. Great company and IQS, Inc. appreciate their business. Pros It is very easy and efficient. Does not crash or have any issues. Cons Really don't have anything bad to say. Everyone is very helpful and consistent. Review Source Response from Field2Base May 7, 2019 Hi Latoshia, Thank you for reviewing Field2Base! We appreciate your kind words and I'm happy to hear that you had such a great experience. Please don't hesitate to contact our Customer Success Team whenever you need anything in the future! Thanks, Brendan Rahilly VP of Customer Success & Product Strategy DH Derek H. Propane Division Manager Oil & Energy Used the software for: 1-2 years ### "Best way to streamline processes" March 18, 2020 5.0 Eliminated many problems , from lost paperwork to hard to read handwriting. Easy to look up past paperwork. Pros No hard to read handwriting for the office staff to figure out. Cons The updating process every year just because of the nature of getting all employees to update. Review Source Response from Field2Base March 19, 2020 Hello Derek, Thank you for your review of Field2Base. We are glad to hear that our software has been working well for you. I'm happy to let you know that we are in the process of moving our Mobile Forms Apps to the Google Play Store and Apple App Store so that yearly updates will be a thing of the past. I will follow up with you soon about gaining early access to these versions of Mobile Forms. Thanks again for taking the time to let us know how we are doing. Sincerely, Brendan Rahilly VP of Customer Success & Product Strategy IM Ike M. General Manager Used the software for: 2+ years ### "Partnering with Field2Base has been rewarding and critical for my business operation." March 5, 2018 5.0 Pros Flexibility is what I like most about this software. In my business of contract operations, my crews are required to document each task for every site they perform. The software captures these entries in real time and allows all stakeholders access to the information for key business decisions. Review Source Response from Field2Base March 8, 2018 Ike, Thank you so much for reviewing Field2Base! We value our relationship with KHAFRA, and we appreciate your kind words and continued support. Please don¿t hesitate to contact me if you have questions at any time. Thank you, Rachel Braynin VP of Customer Success Similar Products Featured