Mitel Networks

MiCloud Business

4 / 5 1 review


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

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About MiCloud Business

Cloud PBX app with CRM and Salesforce integration. Converts voice calls into online meetings via VoIP and manages lines processes.


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MiCloud Business Features

  • Call Recording
  • Call Routing
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Virtual Extensions
  • Web Conferencing

MiCloud Business Reviews Recently Reviewed!


Use this as our phone system.

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Has a lot of features. Most of which we don't even use. Customer support and setup crew was friendly and a lot of help.

Cons: Almost too many features. So many buttons on a phone. Also who still uses desk phones in 2018?? Works well though.

Overall: Works well and allows interoffice communication.