# Medical Mime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Medical Mime the right Mental Health solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170346/M2-Select/reviews --- Medical Mime 3.9 (15) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Medical Mime Ease of use 4.1 Customer Service 4.2 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Office Manager Used the software for: 1-2 years ### "It was a slow process getting started with this software." March 7, 2018 3.0 Pros Obviously, having an Electronic Health Record Management system on your computer is so much better than having bulky paper files all over the office. Cons I wish there wasn't so many different buttons to click in order to get to different parts of the software. Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features. KA Kay A. Substance Abuse Counselor, CADC Used the software for: 1-2 years ### "I really enjoy this program. It is easy to navigate and the response time when problems get resolved" January 10, 2018 4.0 Helps me on my job and document accordingly Pros There are so many things I like. The ability to have several screens open at once. The ability to move freely between the screens and the simplicity and diversity at the same time Cons That the initial information entered into the assessment does not always populate to the documents or forms we use and it can create additional work. OR when there is a change or mistake that has been made in the initial assessment and I have already signed the assessment, I am unable to make the correction without your help. This can be time consuming. Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features. EL Eric L. Executive Director Used the software for: 1-2 years ### "Most of the functions work well, but there are still some glitches that continue." December 19, 2017 4.0 Pros Ease of access to each clients chart, that it is web based, 2FA, ability of administrator to create and edit forms. Cons When printing, it would be nice to condense spaces between paragraphs. Some completed and signed forms remain displayed as incomplete. Repeated request: Would like to have ability to assign supervision and cosigning (automatic notification to supervisor to cosign), BestNotes has this feature as well as other ehr software I've recently looked into. Not sure why this is not a priority with you guys. Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features or email me directly. DM Dee M. Substance use disorder counselor Health, Wellness and Fitness Used the software for: 6-12 months ### "easy to learn and use" December 30, 2017 4.0 It was just a much easier way to complete all of the paperwork needed Pros I like that you can track everything you do. Like that it's easy to keep track of clients and all the needed paperwork for those clients. I also like how we been able to customize some of the assessments that we need. Cons One of the worst things about this software that it is not able to work with Dragon in some of the fields. You cannot use Dragon when completing group notes. You have to use a DragonPad and then copy and paste into the group and into the individual notes for each client. Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features or email me directly. AW Alex W. COO Mental Health Care Used the software for: 6-12 months ### "Cost efficient, great tech support and customer service." December 19, 2017 4.0 It has made our company much more thorough and efficient both clinically, and on the back end. Pros This amazing and wonderful product is very easy to use. Even easier to train our staff, with the help of great tech support. Cons The only downside to this product is that there is no way for clients to log in securely on their own. Only staff/administrators have access. Review Source Response from Medical Mime March 21, 2022 Thank you for leaving a review. Having a client Portal feature is on our Road Map, it is something we look forward to adding to Medical Mime in the future. You can get more information and updates directly from your Account Manager. LS Loni S. Behavioral Health Technician Used the software for: 1-2 years ### "Easy to Use" January 9, 2018 5.0 Pros Extremely easy to use and learn. I like being able to have all client information in 1 spot and at my fingertips. Cons If you are not considered an "administrator" then you cannot delete something when you enter it in incorrectly by mistake which makes more work for someone else. Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features. BP Ben P. CHief Administrative Officer Used the software for: 6-12 months ### "We found it a very cost efficient way to keep accurate records for our business" December 19, 2017 4.0 Pros Accessibility to customer support is by far the best thing and makes the transition from paper filing a smooth and seamless process. Our staff has also had an easy time with customer support. Cons Needs client portal. It would be nice if their way a client portal for our clients to have access to features like worksheets and curriculum to stay up to date in a cutting edge way. Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features or email me directly. NS Nicholas S. Administrative Assistant Mental Health Care Used the software for: 6-12 months ### "Easy to use portal. " January 2, 2018 4.0 All documentation is safe and secure. Pros This portal is easy to navigate and the dashboard is very informative. I particularly like the Form section due to its easy access to all patients clinical documentation. Cons Would like to see a Android and iPhone App for mobile use. There is too many situations where phone access is needed due to the nature of the business. Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features. SE Samuel E. Program Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Honesty" August 12, 2020 3.0 Pros Like the ease of use. Very user friendly Cons Lack of implementation of new features. Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features. HG Hillary G. Case Manager Used the software for: Less than 6 months ### "I utilized Medical Mime to write group notes, case management notes, and referrals." December 19, 2017 5.0 Pros The software was user friendly. We had a variety of ages and technology experience levels that were able to utilize Medical Mime. Our Medical Mime representative was always available and went out of her way to educate us on the software. Cons The software did time stamp everything, but it did not time out. Staff were able to edit documents, but then it would re-time stamp the document. Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features or email me directly. jW jill W. Direct care staff Mental Health Care Used the software for: 1-2 years ### "I found the program has to many steps to get to what I need for my actual position. " January 1, 2018 3.0 I can read all my coworkers reviews from each Client and its helpful to my position. Pros I like the forms I actualy use they are very self explaintory. They are simple to use I just check boxes and write just a small sumary. Cons The steps that I have to get through to get to my actual program I need. I think its a bit confusing when learning it takes a while to just do it by memory. Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features. MG Mickey G. Intern Hospital & Health Care Used the software for: Less than 6 months ### "Medical Mime does the basics and was not too difficult to use." December 29, 2017 3.0 Pros I learned the system in a couple of days. It has a lot to it and they were helpful uploading the forms we used into the system. Cons No spell checker. Difficult to create templates for documentation. Not intuitive. Scheduling repetitive events is clunky. Doesn't work consistently. Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features or email me directly. BJ Brian J. Group Facilitator Mental Health Care Used the software for: 1-2 years ### "Love the intuitive nature of your product and the way it is organized" January 9, 2018 5.0 Organization Pros The intuitive nature, the ease and the accessibility of being able to work with the software offsite Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features. CJ Chontel J. Therapist Mental Health Care Used the software for: 6-12 months ### "The software is easy to navigate." January 8, 2018 4.0 Pros The software is easy to navigate and very efficient. Also the staff helping the agency was very nice. Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features. CN Carmela N. Counselor Used the software for: Less than 6 months ### "Good overall " December 29, 2017 4.0 Pros Easy to use for what I'm doing but I'm new so don't have much to say at the moment. Maybe next time I can help more Review Source Response from Medical Mime March 21, 2022 Our Software has been greatly enhanced since your review. Give a call at Medical Mime to see the new features or email me directly. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.