Infodata Systems

Millennia

5 / 5 7 reviews

Who Uses This Software?

Private Member Clubs


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Infodata Systems
  • www.infodata.uk.com
  • Founded 1980
  • United Kingdom

About Millennia

Millennia is a fully integrated management systems for hospitality businesses with technical innovation at the forefront of on-going software and product development. Millennia is developed and supported from our base in Newbury in the UK. Millennia comprises modules your would expect - PMS, Point of Sale, Event management, with member and non-member database at the heart. The range of web based member services is unparalleled in the private member club market.


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Millennia Features

  • Attendance Tracking
  • Billing & Invoicing
  • Check-In Manager
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Member Portal
  • Membership Management
  • Payment Processing
  • Point of Sale (POS)
  • Catering
  • Employee Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Housekeeping Management
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Reservations Management
  • Reviews Management
  • Single Property
  • Vacation Rental

Millennia Reviews Recently Reviewed!


We have used the software since 2008 and are happy with all the operations

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: -Works well
- User friendly
- Excellent and friendly support
-Queries and problems generally resolved quickly and efficiently
-Many of the reports can be exported to Excel

Cons: -Updates can take long to implement
-Probably not using the reporting facilities to the full extent (as not aware of the facilities)

Fabulous System and Support

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use, logical and methodical structure to the layout.
Fully integrated online booking system on website that updates the server with new bookings in real time. Clear and easy to interpret occupancy charts.
Food and Beverage and POS system fully integrated with easily accessible back end for adding or removing products. Good structure with parent items if using the stock system (add on), stock taking and product audit functions available.
Server cards, time keeping and separate logins for different staff.
Fully integrated sales and marketing suite too!

Cons: Switching between the POS and Hotel System on the terminals can be a bit slow at times, but this is only a minor niggle.

The software has been used in the Club for several years. I have been using it for just over a year

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Works for all outlets across the Club - Accommodation, Dining Rooms, Banqueting and thus able to link them all together and get quick and accurate sales figures across the Club. Customer service is excellent and you can get a response really quickly and always done in a friendly manner.

Cons: When changing price for an item, you have to change the price again in every other outlet which can take its time and you can often forget to update the price in every department. Members making payments could be done a little smoother as you have to make two separate payments

Very good software and customer support

Dec 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Millennia is very easy to use and understand. It is not over complicated and when training new members of staff they pick it up very quickly. The support team in the office are brilliant, always have a solution to a problem and available 24/7.

Overall: We are very happy with all aspects of how the software operates and the support we receive.

Vendor Response

by Infodata Systems on December 29, 2017

Another great example of a food destination hotel benefiting from a fully integrated system - Point of sale, hotel system, card payments and web bookings. Thanks for your review.

Excellent product and customer support

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have a long standing relationship with Infodata and have used their hotel software since the late 1980's. We have always felt valued as a customer and Infodata have been very responsive in terms of development of new products as our business has grown over the years. The Millennia software is not over complicated, making it easy for any new users to integrate and quickly feel part of the team. Customer support is very good and Infodata have an excellent understanding of our business and how they can best help us to get the maximum benefit from their software.

Cons: We have an ongoing list of software enhancements that we are working on with Infodata, although occasionally some items may take a bit of time to be completed. A few limitations on functionality do affect our ability to match the software with our specific needs, but this may be due to the complex nature of our business.

Vendor Response

by Infodata Systems on December 22, 2017

We do go back a long way with Ragdale Hall and we are looking forward to future developments with the Country's premier Spa

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Very professional service, set up and after sales care. The team know exactly what they are doing.

Dec 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works for Clubs on all levels, in all areas. The EPOS terminals are simple and practical, easy to update and use.

Cons: Like all software, it takes time to learn. However I did my learning 16 years ago and now I learn the new upgrades as and when.

Overall: My life is easier with it.

Vendor Response

by Infodata Systems on December 18, 2017

That's what we aim to do - make life in The Club easier. I think you have used Millennia at three different Clubs now, so it looks like we are doing some things right! Thanks for your review Edward.

Millennia is an excellent product from a most reliable company. We would not use any other software.

Dec 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Millennia is now at the forefront of all the Club's processes. From our Point of Sale terminals, the events diary, and of course the management of the Membership, Millennia is used to administrate it all. It has completely revolutionised the day to day running of the business, improving efficiency and allowing us to provide an even better service to our members.

The online Members area provided is particularly impressive, giving our members an easy to use portal to manage their membership, i,e pay bills, update details or book Club events.

Cons: The software is very user friendly, however with such an expansive product, sometimes on occasions certain applications can be difficult to locate if you have not used them for sometime. This however is alleviated by a very reliable support team.

Vendor Response

by Infodata Systems on December 18, 2017

Working with the team at The Athenaeum Club is a pleasure; they are always professional and able to generate new ideas. The on-line Member Search with biography means members can self serve what other members can see. We look forward to continuing a great working relationship.