# Brilliant Assessments Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Brilliant Assessments the right Assessment solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170352/Brilliant-Assessments/reviews --- Brilliant Assessments 4.9 (21) [View alternatives](https://www.capterra.com/p/170352/Brilliant-Assessments/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Brilliant Assessments Ease of use 4.3 Customer Service 4.9 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sophie O. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Honestly, this is brilliant" November 22, 2023 5.0 Absolutely brilliant. It's a fantastic product; we set it up with no fuss. Highly recommend. Pros Brilliant Assessments is simple to use and set up, and delivers a much more comprehensive set of functions than alternatives on the market. Cons Nothing. The giveaway is in the name. This is an assessment platform built how it should be. Alternatives considered [Pointerpro](https://www.capterra.com/p/127434/Pointerpro/) Reason for choosing Brilliant Assessments Pointerpro didn't have the depth of functionality we required and was light in comparison to Brilliant Assessments. Review Source AG Abel G. Director Information Technology and Services Used the software for: Less than 6 months ### "Best in their cetegory" May 15, 2020 5.0 All the support that I needed has been solved by their great team of support. Pros It has all we need to do assessments, great support, great interface in back end and front end, easy to customize and rebranding. Cons The best of this software is that you can use templates or create a new one from scratch and have awesome reports. Alternatives considered [Pointerpro](https://www.capterra.com/p/127434/Pointerpro/)[Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[Mercer Mettl Talent Assessments](https://www.capterra.com/p/264764/Mercer-Mettl-Talent-Assessments/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Brilliant Assessments Features, Support, Price, Flexibility, Customization Switched from [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) I needed more features like scoring based on responses and generate reports in PDF. Review Source JB John B. VP of Marketing Information Technology and Services Used the software for: I used a free trial ### "Great way to setup an online survey or audit" December 7, 2018 4.0 By adapting proven example it was very easy to get an online assessment/audit up and running - took less than 24 hours from start to customized audit with branded web site and pdf report Pros Easy to get something going quickly Easily customizable, add own corporate identity etc. Online chat for support was fast and knowledgable Quick Zoom meeting cleared up some additional questions Value for money - good get you started pricing Cons Couple of quirks, but no big negatives One confsing bit, have to add a section before can add questins Review Source rK robert K. Group CEO Management Consulting Used the software for: 2+ years ### "New AI Functionality in Brilliant Assessments" August 1, 2025 5.0 these 2 new features put Brilliant Assessments way ahead of their competitors. the Interpretations feature has so much flexibility for assessments use. Pros Tried the new AI Suggest and AI Interpretations - WOW! Game changers particularly the Interpretations feature, amazing results even from a 1 hour trial simulation. Cons the new AI functionality is superb, easy to use and phenomenal results. couldn't be any easier to use. Review Source DH David H. President and CEO Hospital & Health Care Used the software for: 6-12 months ### "Review of Brilliant Assessments Software and User Support Systems" June 17, 2019 5.0 We have developed very sophisticated assessments of providers clinical capabilities when treating a wide range of minority patient populations. In the past, we used commonly available survey tools like Survey Monkey to collect and analyze our data. That allowed us to deliver system level data to our hospital system clients as well as data by hospital within a system. What we lacked was the ability to deliver near instantaneous individualized feedback reports to clinicians. Brilliant Assessments gives us precisely this capability which, in turn, allows us to charge clients both for the administration of the assessment, the systems level data analysis as well as for the individual provider feedback reports. In the future, we expect to take advantage of Brilliant Assessments' benchmarking capabilities to compare and contrast providers' practice behaviors by medical sub-specialty against our national database. Overall, we are very pleased with our experience with representative and his Brilliant Assessments software. We are looking forward to a long-term business relationship with them. Pros I own and operate a national management consulting and training firm that specializes in cross-cultural healthcare. Most of our clients are large hospital systems. One of my hospital clients wanted to survey their clinicians (physicians, nurses, APP's, others) on their technical (clinical) competence in delivering cross-cultural medical care to a wide variety of non-traditional patient populations. The client not only wanted to survey their clinicians but sought to provide individualized feedback reports to their providers within minutes of completing their survey. We looked at a number of online assessment, reporting and feedback tools and none of them was as methodologically sound and sophisticated as Brilliant Assessments. We used Brilliant Assessments to load and administer our survey via e-mail to our hospital system client's providers, collect and report the data and send out individualized feedback reports to providers within two minutes of their completing the assessments. The Brilliant Assessments team was great in understanding our needs and working with us and our client to resolve problems/issues as they emerged. Given the sophistication of our medical audience and how time limited they are, it was essential that this whole process work effectively and efficiently from start to finish. With Brilliant Assessment's help, it did. That made us look good to a prestigious hospital client and it also made the hospital system administration look good to their providers. Cons Really, we had very few complaints about the software. Some of the data reporting elements on multiple choice questions were not as robust as we had hoped but we quickly developed work-arounds and I believe that Brilliant Assessments has since resolved these issues. Review Source Aditya Reddy C. VP product Information Technology and Services Used the software for: 2+ years ### "Only assessment platform out there with dynamic reports" January 6, 2023 5.0 Best assessment report generation tool. Best customer support. Very responsive. Pros While most assessment/survey tools out there have a lot more functionality in terms of A/B testing, piping, branching etc., none of them have the ability to instantly generate a dynamic, customized report. What sets Brilliant Assessment apart is the reporting side. Cons The UI is a bit dated and can use a refresh. The platform is very feature rich which increase the learning curve but easy once you get the hang of it. Review Source Response from Brilliant Assessments July 26, 2023 Hi Aditya Thanks for these comments - you have created a set of beautiful reports for your clients, well done! Since you left your review we have updated the UI both for a look and feel perspective, and from a simplification perspective. The piping and branching has been upgraded too. Thanks for your input! Best Regards Graeme Robert V. CoFounder / CEO Hospital & Health Care Used the software for: 6-12 months ### "Brilliant Assessments helped ProHIPAA be Brilliant! " August 15, 2018 5.0 Brilliant Assessments has helped ProHIPAA provide a great assessment and reporting experience for our customers! All this while saving time and money. Pros Brilliant Assessments platform is extremely flexible so we can adapt it to our business. This flexibility has allowed ProHIPAA to offer more value with multiple unique assessments to our customers. The weighted reporting features helps us create multi colored reports that our customers really enjoy! Cons It did take our team some time to learn the in's and out's of the software. Once we understood how the platform was created it made it easier for us to create our own unique Risk Assessments. Review Source Susan H. Assistant Vice President of Marketing Hospital & Health Care Used the software for: Less than 6 months ### "Great Call To Action Marketing Tool" October 1, 2018 5.0 I was looking for an "Assessment Tool" to create as a marketing Call To Action, to invite prospective leads to give us more information about their needs, and attract their attention. The typical resources available online were incredibly expensive for my small company, and then I found Brilliant Assessments! We have invested a lot of time creating our assessment, but worth it, with the lower cost. Rep is so responsive to my questions, and to making changes to his product based on customer input. Pros It meets my needs for a Call to Action assessment tool, and Rep has been wonderful at walking me through issues while creating the tool. Cons Creating your tool is not intuitive, and even after watching the intro videos, I had to have help from Rep. The good news is that it was a pleasure working with Rep and I really appreciated his support and patience! Review Source Michael F. Managing Partner Management Consulting Used the software for: 1-2 years ### "Opens up a world of automation" August 14, 2018 5.0 We wanted to create an interactive customised experience for our website visitors, that engaged them to give their email address and begin to explore our services. BA gave us the tools to do this, and the support was excellent, the documentation great and the result was 10/10 Pros It powerful flexibility to develop an automated customer engagement tool that saved us time in the long run and allowed us to differentiate our website, and develop leads Cons The trial and error that came with testing out the customer experience, a real-time visual of the customer report while in edit mode would be awesome. Review Source VR Verified Reviewer Partner Capital Markets Used the software for: 2+ years ### "Great Platform with Excellent Customer Service" August 25, 2018 5.0 Brilliant is a terrific platform with a responsive tech support team that are always willing to go the extra mile Pros Ability to integrate automated reporting Cons Some features are less intuitive than others Review Source AC Amanda C. Team Leader Environmental Services Used the software for: 6-12 months ### "Brilliant Assessments Flexible Versatile and Excellent Customer Support" July 19, 2019 5.0 Our program required a detailed multi-sectioned assessment to be built and tailored to meet various different stakeholders and achieve various results from one assessment. Overall our experience with Brilliant Assessments has been extremely positive. With support from CSR and also continuous feature enhancements that are released and/or put on the roadmap this product offering is excellent in performance and value for money. Pros We needed to configure a very specific assessment to meet the needs of our program on a shoe string budget. Brilliant Assessments was affordable, versatile, 100% configurable and the support provided at every step of the way was fantastic. Cons I found that the help and support pages were not that helpful once I got into the depths of developing the assessment and needed a lot of additional specific support (which was promptly and efficiently provided) Reason for choosing Brilliant Assessments Product features, professional look, ability to configure without expensive support required, great customer service, value for money Review Source JH James H. Partner Management Consulting Used the software for: Less than 6 months ### "Brilliant Assessments is Brilliant" June 25, 2019 5.0 Our company is using Brilliant Assessments to create a leadership assessment that can be used with our existing corporate clients in a bespoke manner, but also allows us to build a more general product for use by web-based one-off clients. The company has bent over backwards to help me figure out the best way to build the assessment and reporting I need to accomplish this. Pros (1) Client Service is among the best I've experienced for software services (2) Feature-rich environment allows me to run an assessment business from end-to-end with little extra manpower (3) the combination of capability and price makes this a tremendous value Cons There are some capabilities that are not yet available, but it hasn't stopped me from building out what I need for now. Review Source SS Steve S. CFO Professional Training & Coaching Used the software for: Less than 6 months ### "Excellent product!" January 15, 2024 5.0 Excellent experience! Highly recommend. Pros We had excellent configuration support! \[sensitive content hidden\] was accessible, thorough and very responsive. Our assessment was a bit unique and complicated and the team took initiative and produced excellent results on schedule. Cons I have not had the opportunity to customize the product so I don't know the ease at which I'll be able to implement simple or complex changes. Review Source Response from Brilliant Assessments January 18, 2024 Thanks Steve, it was an absolute pleasure working with you. We love working on projects that are outside the box! SC Shawn C. Owner Medical Practice Used the software for: 6-12 months ### "Excellent Choice for our medical reporting needs " August 24, 2018 5.0 My experience so far is that the functionality surpasses the expectation that we had. We are able to customize reports and assessments for each clinic that we work with. The system helped us to compete with much Bigger companies that had spent tons of money on customize software. Pros Customer service was very helpful in helping us to understand all the functions in order to meet the needs of our project. Cons Dealing with the time zone difference overseas but overall not a big problem for us. Review Source JW Jon W. CEO Management Consulting Used the software for: 6-12 months ### "Perfect tool for our needs!" March 12, 2020 5.0 I couldn't be more pleased with Brilliant Assessments. The best part is the individualized customer service. \[SENSITIVE CONTENT HIDDEN\] is so quick to respond and goes way beyond the extra mile even when I was asking questions that had already been answered in the knowledge section. Pros Customized reports for a multitude of assessments that track data over time and across all organizations. Cons The report building process is a lot of trial and error. It's simple if you don't want significant customizations but I did and it took a little while to build. But the help sections covers everything needed to create a great report. Review Source DI Deb I. Website Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Brilliant Assessments" September 11, 2018 5.0 Brilliant Assessments were easy to work with and willing to listen to our queries and try and come up with solutions. Pros Software was intuitive and easy to use. Brilliant Assessments provided a solution for us that was slightly outside of the box. It was easy to use and produced the results we were looking for easily and in a format that allowed us to analyse our data much better than the solution we were previously using. Cons Nothing comes to mind at this present time. Review Source TW Tom W. Founder/CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Start Up Company Building an Assessment to Measure & Improve Quality of Life" June 17, 2019 5.0 I have only been using the software for 45 days but so far I am pleased with the product's upside capabilities and the personalized support. Access to the written help materials is very well organized and documented but for certain features more than written materials are needed. That is where representative steps up big time! He has been very willing and available to answer questions and support my needs via email and Zoom Meetings. Pros I continue to be surprised by the depth and width of the software's capabilities. I looked at competitors and found Brilliant Assessments to be the best in class. I believe tapping into the power of this assessment tool will help me to achieve my vision for the company. Cons Due to the capabilities and integration of features the initial learning curve is a bit steep. Review Source KF Kristal F. owner Alternative Medicine Used the software for: Less than 6 months ### "Customer Service is the BEST!" May 23, 2021 5.0 Brilliant Assessments team is hands on, and that has made all the difference in choosing to use this software. Pros I am not a tech person so the technology was intimidating. However, the customer service team was hugely responsive to my needs and spent several emails and zoom calls to get me up and running! Cons The software is more robust than I actually need, however if does give me room to grow my business so I am excited about that! Reason for choosing Brilliant Assessments Brilliant Assessments team is hands on, and that has made all the difference in choosing to use this software. Review Source CN Courtney N. Consultant Non-Profit Organization Management Used the software for: Less than 6 months ### "Customizable assessments and great customer service" September 21, 2020 5.0 Great customer service that is always available and supportive! Pros I like that everything is customizable, from the reports to the format of the assessment to the portal to the emails that those taking your assessment receive. It allows for strong branding. Cons At first I had a hard time learning how to use the merge strings to pull data into my reports, but once I got the hang of the Merge Manager feature it got a lot easier. Review Source TT Tom T. Managing Director Aviation & Aerospace Used the software for: Less than 6 months ### "Managing Director" October 29, 2018 5.0 We are now in a position to offer eLearning courses developed in house rather than use a software company that charges for development which is what I wanted. We have found the support excellent and all our queries and questions have been answered promptly and all have been resolved. The team are there to support you every step of the way. Brilliant Assessments has given TPT a real competitive edge. Thanks Pros Simple easy to use. Also when you get to understand how it works, it expands your capabilities and allows you to develop your approaches. Cons Writing reports was tricky and if you want to really develop a style it's time consuming , but when completed the hard work is worthwhile. Review Source DH Dion H. Manager Management Consulting Used the software for: 1-2 years ### "Assessment Tool" August 20, 2018 4.0 We are able to provide clients with detailed, robust and complex assessments. Pros It is flexible, user friendly and has great support. We have also been able to utilise the many options to achieve an elegant solution. Cons I would like to see more pricing plan options for volume based clients. Review Source Similar Products Featured ## Related categories [Assessment](https://www.capterra.com/assessment-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.