Easyship

Easyship


4.5 / 5
51 reviews

Who Uses This Software?

Although anybody can ship with us, our platform has been engineered to solve cross-border shipping for eCommerce merchants. We have stores ranging in all sizes shipping without limitations.


Average Ratings

51 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Usage of the platform is free, with payment per shipment on the platform
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Easyship
  • www.easyship.com
  • Founded 2014
  • Hong Kong

About Easyship

Easyship is an all-in-one shipping tool for eCommerce sellers looking to sell worldwide. We offer 100+ solutions with rates discounted up to 70%, and complete visibility on taxes and duties, couriers, and shipping costs from one account. Our platform integrates with major online marketplaces, managing and automating everything from in-cart checkout to delivery.


Easyship Features

  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Warehouse Management

Easyship Reviews Recently Reviewed!


Highly recommended

Dec 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease, speed and price are just some of the reasons. I'm glad I found Easyship. A lot of my customers are from overseas and being able to serve them confidently with full visibility on costs, import taxes and delivery times from multiple couriers is something I could have only dreamed of previously. Plus their Shopify integration is TIGHT Thanks Easyship!

Cons: Would be good to be able to adjust discount settings more easily for different countries. I discussed with their customer support a lot and they were pretty reactive but would be great to work on this thematic.

The best way to automatise your shipping and focus on growth.

Dec 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easyship has been of a great help and flexibility from the beginning.

They have shown great flexibility and adapted to our business and shipping problematic.

Customer service is very efficient and reactive.

Highly recommended partner.

Cons: Unfortunately, origin shipping countries are limited to USA, Hong Kong and Singapore. Looking forward to have more origin countries

Overall: We save money on shipping and we have been able to sell globally thanks to the taxes and duties support. The app is free so we only pay according to our volume of sales.

Capterra loader

Great value for money; friendly, flexible, and a good API

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We came to Easyship after having a negative experience with another 3PL. The Easyship experience has been a breath of fresh air in comparison. The company is constantly working to improve their product. When we've had problems or feature requests, the team has been highly responsive.

The Shopify integration is incredibly easy even for a non-technical user to set up. Our team also makes great use of their API for easily pulling custom reports, doing data import, canonicalizing data, etc.

Easyship's shipping rates are very competitive and their support has been top-notch.

Cons: There are a few areas where the feature set isn't quite as broad as we would like. For example, I wish there were more configurability around insurance.

Going global with Easyship is not as scary!

May 25, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The integration has saved me hours in maintaining and keeping our customer up to date with their orders. It's great that I don't feel in the dark where the packages are exactly at just a few clicks. The shipping integration with Shopify is wonderful since it allows us to be transparent with the shipping fees.

Cons: Sadly, there's still a lot of improvement needed to filter invalid, incomplete and wrong addresses esp. from international orders. Hopefully they'd have this feature soon where it will not get the purchase completed until a valid address is supplied

Overall: Ease of use, integration power and consolidation of shipping information

Great shipping software - saving tons of time!

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Integrations with Amazon marketplace and vast choice of couriers, it allows us to save lots of time and to match the delivery time and budget at our disposal.

Cons: To pay all in advance. Differently from standard shipping couriers you can't leverage on the usual 30days payment terms.

User Friendly Platform

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very straight forward, found it very easy to use. Arranging a delivery has never been easier.

Cons: Had trouble filling in long addresses. It would be great if you can increase the character limit.

Overall: A very pleasant experience with Easyship, would choose them over any other courier services/platforms.

Excellent platform for your global fulfilment needs

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easyship has been an essential fulfilment partner. With growing customers from around the world, it's vital to ensure customers get their orders on time. Easyship's seamless e-commerce integration helped us to achieve efficient fulfilment and great customer satisfaction. Thanks for making shipping easy!

Cons: So far so good. We've been using Easyship for slightly over a year and we're satisfied.

Speeds up my order fulfilment process!

Jul 11, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The choice of different couriers, plus the various prices stated. Easyship makes it easy for order fulfilment for ecommerce businesses!

Cons: Price point. There are other couriers that offer more competitive prices. Also, theres no direct contact number to call for clarifications. For instance when my parcel was not picked up for 4 days, the only way to contact the support team was via email. While they were very effective in dealing with the issue, the lag time caused much inconvenience on our part. Overall, the service made up for it.

Has Helped streamline my product shipping

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This service was easily integrated into my shopify store, its very competitive with its shipping rates, and they have great customer service. I liked how after singing up for the product, they stayed in contact with me until I completed a few shipping orders to make sure I didn't have questions, or have issues with the platform.

Cons: None so far, I have really enjoyed using the service. Only issue I had was caused by my error while attempting to complete a order that did not go through my website.

As a small business I love how much time and money Easyship has been able to save us!

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their customer service team is always quick to get back to us about any issues with shipping! One of my favorite things about Easyship is that I do not have to deal for hours, or days, with carriers, I just email or call My customer service rep and they take care of everything! My customer service rep Shonel is great about relaying information about lost or damaged packages between us and the carrier.

Cons: They have had a couple automatic features that were a bit inconvenient for my shipping needs, BUT I emailed my customer service rep and both features were worked on and made into optional buttons, which completely resolved my issue!

Overall: I have been able to save time and money with all my shipping needs

Great for a new startup saving me time and money!

Sep 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy integration & syncs perfectly with Shopify store. Support is responsive and helpful. I like how it gives me and my customers a choice of who they like to ship with and the costs are displayed upfront without any surprises.

Cons: Contacting the different service providers can be confusing- having a central contact number would be much easier with automated call forward to the specific delivery provider.

Not able to specify delivery dates with the service provider- sometimes my customers request for delivery only on specific date- but there is no option to choose this.

Overall: Easyship is easy to use, reliable and cost effective especially for a new startup like myself. I have been using Easyship for over 3 months and I will definitely recommend them. Saves me so much and streamlines the fulfillment process.

Powerful set of tools for shipping automation

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Whenever I have to ship my orders, I don't have to fiddle with making my own labels and making sure I have filled in everything correctly by hand. It can get very tedious even with a few customers. My day is more productive as a result of cutting down time and error on these administrative work. The dashboard makes it clear what I have been paying in the past for shipping using different couriers which means I can better plan my shipping costs ahead of time.

Cons: I get better rates with SF shipping if I have an account with them, but my business grows I would probably use easyship to streamline the process.

Overall: Now I can be sure there are no typos in my shipping labels, stop fussing with printing them in a batch and concentrate on other areas in the business that matter more.

Easy to use interface

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We are able to compare rates of various courier companies on one single platform and the portal helps us to generate commercial invoices for custom purposes. These features have greatly enhanced our workflow efficacy.

Cons: Because we book the service on EasyShip's account, when dealing with customer service of respective courier company, we have to go though EasyShip. This decreases the efficiency in communication.

Overall: Increased efficiency.

Capterra loader

On stop shop shipment solution for startups

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We most like the integration with Amazon and Ebay which make us reduce the mistake of typing error. It's easy to use and it can compare the price of different suppliers.

Cons: It would be grateful if it could integrate with more common eCommerce platforms like OpenCart and Yahoo Store.

Overall: We have been implemented this solution to get extra shipment suppliers for our local and overseas shipments.

Great for small businesses

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Great for small businesses that are unable to meet the minimum orders of courier companies. All labels are generated for us automatically and is so easy to use.

Cons: Sometimes, it takes too long to get a reply from Easyship if we need to urgently track down a package.

Overall pleasant experience

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lots of choices for shipping providers based on the needs and speed required. Good to have more options.

Cons: It will be good if we can input local requirements, like send to Japan, we can write in Japanese for better shipping accuracy.

Easy to understand

May 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: We most like the integration with Shopify which make us reduce the mistake of typing error. Furthermore, I can compare the shipping cost between different courier services especially for our overseas order.

Cons: The shipment price is not the lowest. We have to wait a few minute for the airway bills. We do not to fill in the dimension of the parcel but not for every products.

Overall: I do not think that I really get a benefits as some of the courier services actually is not the cheapest in Easyship. However, I did like to link my order to easyship which can let the workflow to be more efficient.

Capterra loader

Shipping made easy for eCommerce Seller like us

Oct 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easyship was our 1st choice when we started our ecommerce business, and till to date still with them. Their platform is easy to use and price is very competitive. It was a one-stop solution for shipping and we couldn't ask for more!

As we have a few eCommerce platforms, we have no difficulty in using Easyship and consolidate our shipping delivery through Easyship.

Cons: It would be good to filter out delivery companies that is not able to fulfil within the time frame or unable to take care of the fragility of the products.

Good shipping comparison site. Back end integrations help in productivity

May 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, straightforward and upfront display of shipping information. Reduces hassle of paperwork by preparing it before hand. Also like the comparison - plus advice dished out weekly

Cons: Some of the shipping agents integration do not work - even though we have paid money, the shipping agent does not have the pick-up record on their system

Overall: Productivity and time savings. Some cost savings.

HIghly recommend

Oct 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, quick and simple to set up orders and do what you need to do, good choice. Easyship really takes the hassle out of shipping. As a new business, Easyship has saved me so much time & effort. I highly recommend.

Cons: You need to go through Easyship customer service if any issues with some of the couriers (eg delays with pickup or delivery) - but Easyship customer service is very good and quick

Overall: Saves so much time and effort. I have not yet found any negatives to using EasyShip

Selling global made possible by Easyship!

Nov 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easyship is transparent, easy to use and flexible. We love it that there are no hidden charges or surprises for us which allow us to quote our customers confidently. Getting a quote is easy, you do not need complicated package details at all. Easyship is flexible in terms of shipping options and cost. That allows our customers and ourselves to save more when we do not need a crazy urgent delivery.

Cons: Nothing much actually! It has been a joy using Easyship so far!

Overall: We used to be able to only sell to local customers and even if we want to sell internationally, the courier cost is hardly feasible for us who are just starting out with not much volume. Easyship saved us by providing great courier shipping rates for our occasional international orders. This helped us to be more confident and allowed us to plan better for our expansion to sell internationally. So glad that I found Easyship!

Great and wide range of courier choices, smooth system overall.

May 31, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Generating shipment doc is really really fast and reliable for my store and basically, the pick up service of courier also helps us to save time and afford a lot.

Cons: Sometimes i am thinking about why don't the system group all the sender / receiver info fill in page in ONE single page that allow us easily check and fill in info at once. It would be more smooth in my personal experience.

Overall: Smooth and easy preparation of shipping doc that allow us to save time and fulfil orders quickly.

Makes fulfilment for e-commerce really easy!

May 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One platform allows you to check all the prices. There is no need to worry about customs documents!

Cons: Inability to rate the service providers. Sometimes pickup or tracking is a nightmare and other users need to know the shortcomings of a certain provider.

Overall: Time savings

Ease of use for ecommerce business

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use as well as link to my ecommerce website's backend. Rates are also very cheap and the whole process works flawlessly.

Cons: It is quite hard to get a live chat up. May be make it easier to talk to a person because a lot of eccomerce businesses are time sensitive, customers like their goods to reach on time.

Overall: Overall a great business to work with. Eases all our logistics headaches and allows us to focus on our core business.

Wonderful time saver!!!

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how I am able to get my sales contact information directly loaded into the shipping label. Wonderful time saver. I also love being able to go back and see my past charges for my record keeping.

Cons: I don't like how when have multiple packages going to the same address you have to do the labels separately.

Overall: I am very happy with this service and will continue to use Easyship as my main shipping platform!!

Capterra loader

Helps stores go global effortlessly

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easyship allows ANY brand to ship global quickly and effortlessly. We had requests from customers to ship to their countries but were hindered by our lack of overseas shipping partners. Thanks to Easyship we can meet demand from all over.

Cons: As Easyship allows you to select from an assortment of logistics providers, some times customer service gets a little confusing. Pickup-related requests are directed from Easyship to the partner provider, and it soon becomes a three way conversation.

Overall: I love how Easyship can empower brands to go global. The UX has also improved over time to be pleasant, simple, and efficient.

Easy to use, well integrated with CMS systems.

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: One click to push orders from woocommerce to easyship.

Easy to navigate and we dont have to add prepaid credits to use.

Cons: More flexibility on the plugin to show live rates on website based on country we decide to show.

Easyship provides one-click solution for our shipping needs.

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We do not need to spend time much to search around for our shipping solution. We can pick up shipment vendors recommended by Easyship. What is more is that we even can sync our orders from e-commerce platform to Easyship to process the shipment. That is great!

Cons: So far no big issue using it until now. A few vendor changes happened but not affecting our operations.

I had a short learning curve and after that I feel very comfortable with this shipping platform.

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I use Easyship to ship sales outside of Shopify and I will alsocompare costs and pick the one that's less expensive or faster for larger packages.

Cons: Sometimes it takes too long for the labels to print. I'd also like to be able to put funds into an account monthly or maybe a pay a monthly billing and save me one more step.

It is a very easy to learn and convenient platform to arrange deliveries.

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that it is easy and convenient for me to arrange deliveries without any hassle is what i like most about this software.

Cons: The software is good for me not to like it. There is nothing much that i will like to change about the software.

Overall: Now i am able to arrange and send out deliveries for the order i received everyday, be it local or overseas.

Easyship helps me save on shipping charge and time filling out address labels by hand.

Jun 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It makes international shipping much easier and cheaper. I used to send orders via registered air mail which was more expensive worst of all non-trackable for some countries. Now I am using e-Express via Hong Kong Post which is cheaper than registered air mail and trackable. I would not have known about e-Express without Easyship.

Cons: The "create shipment" procedure took me some time to figure out. For local orders sent via SF Express, I mistakenly asked for pick-up service and ended up having to pay a remote fee. This would have been avoided if Easyship made a remark over remote fee to warn their users.

Overall: Make shipping more organized and cheaper for small businesses like mine.

Capterra loader

Easy to use and save money

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: We ship watches all around the globe. This software and service let's us match the correct shipping courier based upon best price, tracking and shipping speed.

Cons: Customer support is average and could use some upgrades in terms of training. Further, the staff needs to be able to solve problems without a manager.

most used app!

Jul 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: easy to use & links you up with many courier providers! you no longer have to sign up & create account respectively.

Cons: prefer hotline for urgency. for example, when there's some problem & you need to get then urgently, phone call or chat is a better tool than waiting for email replies.

Capterra loader

Good idea, badly implemented

May 31, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: availability of multiple carriers on 1 platform

there are not too many pros

there are not too many pros

have to copy paste due to stupid 100 character min (its like putting a gun on your head to sing praises)

Cons: A lot of things

1) bad customer support on shipments

2) bad customer support on implementation

3) bad tracking

4) lack of response to feedbacks

5) unexplained failure in label creations

6) layout needs work

7) ESHK reference number is of little use to use, either use tracking or customer order number

8) many more issues,

It is user friendly and fast response from the customer service team.

May 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The lead time and logistic cost comparison is great. The update of the shipment status is valuable.

Cons: Can't see the inventory level of the sku and also login to 2 accounts for pick up in the our own office and warehouse.

Overall: user friendly software and easy to manage the shipments.

Solutions Driven Platform!

Dec 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easyship is a great tool for helping us scale our store, offering convenient and cost-efficient solutions. Customer service is also great! Highly recommend.

Cons: They used to provide a service to order shipping supplies (e.g. courier bags, bubble wrap, boxes, tubes), which they no longer offer.

support was relatively fast

May 25, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: ease of transferring orders to system. relatively easy to key in variance and sku code for individual product and model.

Cons: does not prompt if address is not correct. leave users hanging waiting for label to be generated. worst if support is offline.

Overall: nothing

My go-to shipping solution

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to get a clear overview with all options and its details

Cons: That if you schedule a pick up for the following day, it is often not carried out by the courier. It usually needs to be scheduled two days ahead

Overall: Great experience. They have taken very well care of any issues

Capterra loader

I love it!

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to navigate and print labels at an affordable price!

Cons: My only complaint is with my store website. I have to upgrade my Shopify in order to integrate shipping info. So I'm just doing it manually.

Overall: I love it!

Easy with many choices!

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Make everything easier! I can easily compare the rate from different companies, and choose according to my clients' need. I do not need to worry about the documents. The system generate it automatically!

Cons: I remember there used to be an expert help with each case. Now they are hard to reach. When there is an urgent situation, it is kind of difficult to deal with.

Overall: efficiency

Great rates

Oct 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Rates are amazingly good, creating label is easy too.

Cons: Support, their support team could be lot better

Overall: Excellent, rates are good, easy to intigrate.

Capterra loader

Great Shipping Software for Small Businesses

Dec 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to register and use the software. Access to shipping discounts even when shipping small quantities. Quality customer services.

Cons: The lack of a user friendly interface to ship multiple units of the same product. Uploading the excel file for bulk shipping orders work well, I know. I only wish there were also a way to duplicate a past shipment by clicking a button and then change the shipping details without passing by excel.

Overall: Fantastic experience. Keep doing a great job and improve the product.

Convenient and easy to use

Jan 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and to set up deliveries at my own time. I like that it gives me options at a glance

Cons: It didn't have a cancel function and cancellation takes time so the money doesn't return quickly. It was also hard to contact the correct parties when I have a question

Overall: Generally I'm quite pleased with it, it allows me to choose from a range of courier providers and I like that there's options to choose from to decide what's the best for my business needs. I like there's no lock in fee which gives my business the flexibility it needs

easy and convenient

May 31, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It allows direct information sync from shopify which save lots of time on entering shipment details. And it shows the estimated cost for different couriers so I can compare the fees and select the best choice.

Cons: For customer purchasing more than 1 item for an order on shopify, there's not option on easyship for us to group the two items into one package when entering information and fulfilling both items with the same tracking number at the same time.

Overall: time-saving

Reaching new markets without hefty charges

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Access to calculated shipping without the need to pay high subscription rates to Shopify

Ability to add surcharges to calculated shipping to cover costs

Ability to create branded tracking pages though the update to this page is less timely than the shipping provider's site

Cons: Updates to tracking pages at trackmyshipment.co could be more timely.

Overall: Easyship is the last piece in the jigsaw to take my business global. So I am very happy to have found you.

Capterra loader

Amazing

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, pricing structure (only pay when you ship), integration with numerous carriers, very good integration with Etsy.

Cons: Everything's to like about this software.

Overall: Easyship provides a solution for businesses of any size to ship products globally in the cheapest and most convenient way. I love this software - before I would have to physically drop off and label my exports at the post office, but now shipping companies pick up the shipments directly at my address for a cheaper price! Incredible stuff.

Excellent starter shipping option for your online

Nov 27, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its easy to use, integrates well with Shopify and offers reasonable shipping costs especially for overnight or rush shipping options.

Cons: No address book, not many options for other shippers outside of FedEx or USPS, UPS as our preferred shipping partner however it's rare to be an option.

Overall: Overall good, customer support has been good, integration is good. Would like to see more options or integrations in the future even if its a paid version of the software.

Capterra loader

An excellent choice!

Sep 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easyship has been a life saver as it's so easy to arrange a shipment.

Cons: What I dislike most is the tedious step of adding weight and Cbm to the easyship software although we input all weights into shopify already. I think this additional step can be ironed out and become easier

Overall: I really like Easyship as it offers great choices of forwarders and the rates are great

Nov 18, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Easyship, its the tech powered by the team

Dec 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its pretty intuitive, even for non IT focused users. And the gaps are unfailingly well explained by the team.

Cons: At the moment, nothing warrants a mention.

Overall: Solid platform powered by an energetic knowledgeable and helpful team.

Easy to use, gives me access to cheaper and harder to access shipping methods.

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Access to things like Aramex, Globalpost Economy (Great for shipping low value items from US to CANADA)

Cons: Personally, I think that the Amazon API must be improved for it to be a serious contender in the industry.