# Page 3 | Easyship Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Easyship the right Shipping solution for you? Explore 278 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170399/Easyship/reviews --- Easyship 4.3 (278) [View alternatives](https://www.capterra.com/p/170399/Easyship/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Easyship ## Showing most helpful reviews Showing 51-75 of 278 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KH Kate H. Owner Wholesale Used the software for: 1-2 years ### "Great customer service!" August 18, 2025 5.0 Pros While Easyship isn’t always the cheapest for the method of shipping I use most often, I do want to commend them on their customer support. UPS over charged me by a significant amount due to a measuring error on their end, and the Easyship rep \[sensitive content hidden\] got to work right away with UPS and was able to get the charge refunded. I appreciate the great customer service. Cons For some reason UPS Ground has not been showing up as an option when I check shipping rates. It disappeared randomly. Review Source Response from Easyship August 19, 2025 Hi Kate, Thanks for your feedback, we're thrilled to hear you're pleased with the service. Our team can assist you with the setting for rates at checkout. Please email us at support@easyship.com GG Grega G. Director Consumer Goods Used the software for: 6-12 months ### "Great shipping service" April 4, 2025 5.0 Pros Great service, very intuitive UI, and you get good prices for the shipping labels. Support is very responsive and helpful. Cons I wish their Sandbox environment for API testing would work. We had to use the live API, which created a lot of problems since our account was blocked once we started using the API. Alternatives considered [Shippo](https://www.capterra.com/p/146146/Shippo/) Reason for choosing Easyship Started working with them first, and since we already did a lot of API integrations, we didn't have the time to use Shippo. Review Source Response from Easyship April 8, 2025 Thanks for choosing Easyship! LL Lilian L. Founder Design Used the software for: 2+ years ### "Helpful customer service \[sensitive content hidden\]" March 5, 2025 5.0 So far the platform is good and I was lucky when I had a problem with my parcel, customer service \[sensitive content hidden\] was super helpful. Pros This customer service \[sensitive content hidden\] is super good and detailed to help me. Highly recommeded! Cons I wished they have chat support for basic customers Review Source Response from Easyship March 6, 2025 Hi Lilian, Thanks for choosing Easyship! We're here to help you every step of the way and if you need any assistance, please don't hesitate to contact us anytime. SR Sophie R. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Great customer service" October 17, 2025 5.0 Pros Quick customer support response with clear instructions. The representative, \[sensitive content hidden\], provide screen shots of what needed to be done and it worked in a few minutes. Cons I find Easyship complicated to use, but at least there's great customer support and I hope to familiarize with the service more. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[Shippo](https://www.capterra.com/p/146146/Shippo/) Reason for choosing Easyship For the growth possibilities and the ability to ship abroad. Review Source Response from Easyship October 23, 2025 Thank you for choosing Easyship! HK Hank K. Ops Entertainment Used the software for: I used a free trial ### "Easyship Not So Easy" April 7, 2025 1.0 long and delayed, or no, customer service response, missed deadlines for getting packaged out due to easyship "clearing" things, or labels not printing. Pros we like nothing about easyship at all. it's horrible. Cons everything, but mostly how not easy it is to ship, starting with being cleared to ship, followed by long delays in getting labels "from courier" Switched from [PitneyShip](https://www.capterra.com/p/251583/PitneyShip/) wanted to try this as it is supposed to be integrated with Kickstarter Review Source Response from Easyship April 8, 2025 We're sorry to hear this and we'd like to look in this for you and help reach a resolution. Please send us an email to support@easyship.com with your details. DD Dawei D. Publisher Retail Used the software for: Less than 6 months ### "Wonderful customer support" May 10, 2025 5.0 Pros It works really well. I also really love the support, highly qualified experts are available on chat even on weekends. Cons I don't really have anything negative to say. Easyship has been working well for my commerce application. I switched from another company, and I am happy with it. Switched from [Shippo](https://www.capterra.com/p/146146/Shippo/) Shippo had a limit of orders that can be placed through my website Review Source Response from Easyship May 12, 2025 Thanks for choosing Easyship! JD James D. President Sports Used the software for: 1-2 years ### "Great Help from \[sensitive content hidden\]" December 7, 2024 5.0 "I had the pleasure of working with \[sensitive content hidden\] on the Easyship online chat, and the experience was fantastic! \[sensitive content hidden\] was incredibly knowledgeable and patient, guiding me step-by-step through creating rules for my account. Their clear explanations and efficient assistance made the process so much easier. Truly amazing help—thank you, \[sensitive content hidden\]" Pros Multiple carriers making it easier to create shipping labels. Cons The email that is sent lists "all" the products they purchases. I would prefer to just say your order. Review Source Response from Easyship December 18, 2024 Hi James, Thanks for your review and we're pleased to hear about your positive experience. We've passed on your feedback to our team and look forward to continuing being your shipping partner. Thanks for choosing Easyship. WLS Wendell Lynn S. Co-owner Publishing Used the software for: 2+ years ### "We're Big Fans of Easyship" January 16, 2025 5.0 Easy and professional in every way. Highly recommended! Pros We've been very pleased with all aspects of Easyship, including great customer service from people like \[sensitive content hidden\]! Cons Not applicable. Alternatives considered [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) Reason for choosing Easyship I tried both and liked Easyship better. Easy! Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Price. Easyship was the way to go for us, based on price and more. Review Source Response from Easyship January 22, 2025 Thanks for choosing Easyship! PG Pablo G. Shipping Ops Consumer Goods Used the software for: Less than 6 months ### "If it has your rates it will meet your needs!" March 19, 2025 5.0 Yeah, definitely some quirks, but having used a few shipping tools, If it has the rates you need its definitely one of the better tools! Pros The UI is really user friendly, and its really reactive. Cons There's a lot of unintended behavior, and it requires a bit of digging but everyones really responsive and the issues are always resolved. Switched from [ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/) Other tool was experiencing problems and needed a quick solution. Review Source Response from Easyship March 20, 2025 Thanks for choosing Easyship! NWY Ni Wayan Y. Logistic and Administration Assistance Arts and Crafts Used the software for: 1-2 years ### "My experience dealing with Easyship" April 30, 2025 4.0 Easy to get shipping quotation, get quick response and assistance needed from customer service Pros It is easy to get a quotation from many different courier choices, with detailed information on shipping rates, estimated arrival, pick-up, etc. Cons It's not a big deal. I just found it difficult to track the shipment, but the customer service was so helpful that they shared the link for it. Review Source Response from Easyship May 6, 2025 Thanks for choosing Easyship! BV Brian V. Owner Computer Games Used the software for: 1-2 years ### "EasyShip Experience" November 8, 2024 4.0 Pleased. Had some integration issues, but Easyship Tech Support handled them quickly. Pros Good WooCommerce integration. Fair shipping prices. Outstanding technical support. Web portal is easy to navigate. Cons Cannot add a % or flat amount to shipping to cover handling costs. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing Easyship EasyShip had superior Woocommerce integration. Review Source Response from Easyship November 19, 2024 Hi Brian, Thanks for your feedback. We're pleased to hear that you've had a great experience with the platform and your integration with WooCommerce. Thanks for choosing Easyship. GD Greg D. CEO Business Supplies and Equipment Used the software for: Less than 6 months ### "AVOID AT ALL COSTS. Waste of time and bad customer service." January 17, 2025 1.0 Bad customer service and a worthless product. Waste of time. Pros Nothing. Worthless platform and a waste of time. Cons Everything. Had issues from the very start with basic functionality and connectivity. Customer service is clueless and not helpful. Basic items such as ability to add markup to shipping prices or even correct information on the tracking page do not exist. Alternatives considered [ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)[Shippo](https://www.capterra.com/p/146146/Shippo/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Easyship By mistake. In the process of leaving this trash. Review Source Response from Easyship January 22, 2025 We're sorry to hear about your experience. Our team have reached out to you to look into this promptly. Alternatively, please contact us at support@easyship.com. FC Fang C. Self Employed Outsourcing/Offshoring Used the software for: 1-2 years ### "Great Service" May 24, 2025 5.0 It's always been great, but just for the miscommunication recently regarding a shipment, but it has been handled well Pros Great comparable prices and different shipping companies consolidated in 1 platform, it allows me to have different options Cons There is nothing I can think of currently, it's currently my number 1 website for shipping and will continue to use so Review Source Response from Easyship May 29, 2025 Thanks for choosing Easyship! RW Ryan W. Partner Entertainment Used the software for: Less than 6 months ### "\[sensitive content hidden\] does a great job" March 24, 2025 5.0 Amazing every time. Everything is ideal and helps me run my business Pros \[sensitive content hidden\]. A great person to be supported by. They provide me outstanding support every time I need it. A true pleasure and they make everything so easy. Cons Nothing bad to say. I just wish they could offer return labels for international orders Review Source Response from Easyship March 27, 2025 Thanks for choosing Easyship! GN Gareth N. Boss dog Apparel & Fashion Used the software for: I used a free trial ### "Easyship really is...Easy" February 23, 2025 5.0 very positive overall, had a good onboarding meeting, and the online chat was available when i needed it. 10/10 so far! Pros so much better than shipstation which is a nightmare. Cons nothing so far - i dont think having 'basic' and 'advanced' is useful. maybe for automated shipping things? Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) because shipstation software was messy, not intuitive and they reccomeneded terrible couriers that lost our packages. Review Source Response from Easyship February 26, 2025 Thanks for choosing Easyship! lZ levae Z. baking fresh sweets Retail Used the software for: Less than 6 months ### "Great Support with Room for Courier Improvements" May 3, 2025 5.0 Overall, my experience with Easyship has been positive. The platform is user-friendly, and the support team is responsive and helpful. While there have been occasional delays with couriers, I appreciate how quickly the team steps in to assist. It’s been a reliable tool for managing my small business deliveries. Pros The support team is fast to respond and genuinely helpful I always feel supported when issues come up. Cons Some courier delays happen despite the estimated delivery times, which can be stressful when sending perishable items. I wish there was more consistency and better handling of urgent shipments. Review Source Response from Easyship May 7, 2025 Thanks for choosing Easyship! FZ Frank Z. Sales Electrical/Electronic Manufacturing Used the software for: 2+ years ### "very very satisfied" February 25, 2025 5.0 Pros responsiveness in solving my problemssssss Cons limit my account without any notification in advance Review Source Response from Easyship March 4, 2025 Hey Frank, Thanks for choosing Easyship! MM Mike M. owner Retail Used the software for: Less than 6 months ### "Great customer service " March 19, 2025 5.0 My overall experience is very positive. I like that issues are taken seriously by customer service and addressed expediently. Pros Great customer service and assistance. I had in issue with an order and was able to get compensation for it being lost and not delivered. Cons Overall I am happy with the service. I don't have any complaints right now Review Source Response from Easyship March 20, 2025 Thank you for choosing Easyship! JD Joep D. Director Non-Profit Organization Management Used the software for: I used a free trial ### "FIrst impressions (not familiar yet with most features)" June 18, 2025 5.0 Easyship really tries to help. I have a good feeling about it. I would love to dive deeper in the feature list of Easyship later on. My priority however is first to find out the solution for paying customs in Kenya. Pros I was called by international call with the request to leave a review. I like the name. I think it is a platform for various couriers and that feels like a useful tool. Great for having administration overview of shipments. Cons It is still hard to figure out how to pay custom fees for Kenya in advance or how I can pay them afterwards and how I can make sure that it doesn't cause significant delay of the delivery of the package. Review Source Response from Easyship June 20, 2025 Hi Joep, Thank you for your feedback, we've passed this on to our team and they'll be in touch with you on more information about custom fees. Thanks for choosing Easysip! CLC Choong Leong C. Sales Coordinator Retail Used the software for: 2+ years ### "Request \[sensitive content hidden\]:" November 15, 2024 4.0 Pros the app is easy to manage, successful delivery rate is high Cons occasionally it takes long time to get follow up response Review Source Response from Easyship November 26, 2024 Hi Choong Leong, Thank you for your feedback and we're pleased to hear you're happy with the overall quality of the service. If you have any questions about the platform, please don't hesitate to reach out. Thanks for choosing Easyship! RT Raymond T. Account Manager Biotechnology Used the software for: 1-2 years ### "Awesome service" January 4, 2025 5.0 awesome experience overall and the support reps are helpful Pros easy to use and easy to understand the interface. Cons none for now. I will let you know if there are any issues Review Source Response from Easyship January 8, 2025 Thank you for choosing Easyship! AG Andrew G. President Information Technology and Services Used the software for: I used a free trial ### "EasyShip great for Product for Shipping and Delivery" December 22, 2024 5.0 EasyShip is very user friendly and great for shipping. Pros \[sensitive content hidden\] was very helpful and very knowledgeable assisting with all the questions that I had. \[sensitive content hidden\]'s customer service was superb, grade A++. \[sensitive content hidden\] was very patient, polite, and considerate. Thank you so much \[sensitive content hidden\] for a great experience. Cons I am just learning to maneuver in EasyShip and have nothing to say bad or negative to say about it. Review Source Response from Easyship January 3, 2025 Hi Andrew, Thank you for choosing Easyship! DV Daniel V. CEO Apparel & Fashion Used the software for: Less than 6 months ### "Awesome Experience " March 6, 2025 5.0 Overall having a great experience thus far. Pros It has knowledgeable support staff on standby. Cons I just started really leaning into using easy ship and there are no real cons to express at this time. It's been pretty great. Review Source Response from Easyship March 10, 2025 Thank for choosing Easyship! NC Nicolas C. President Publishing Used the software for: 6-12 months ### "Good team and good website" November 21, 2024 5.0 Great. . Pros The team is very capable and the site is intuitive. Cons I would have liked to have had the choice of more carriers. Review Source Response from Easyship November 29, 2024 Hi Nicholas, Thanks for the feedback and we're happy to hear you're pleased with the platform. Thanks for choosing Easyship! AJ Avery J. Owner Retail Used the software for: Less than 6 months ### "\[sensitive content hidden\] is awesome! " May 13, 2025 5.0 It's been great so far, it's definitely worth it. I thought I would try it for a month, but I'm looking at it long term now. Pros \[sensitive content hidden\] is a wiz! She helped me patiently and like a true professional! Cons It's all good, no cons! I had an issue early on, but it's been resolved Review Source Response from Easyship May 14, 2025 Thanks for choosing Easyship! Similar Products Featured ## Related categories [Shipping](https://www.capterra.com/shipping-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Third Party Logistics (3PL)](https://www.capterra.com/3pl-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.