# Page 4 | Easyship Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Easyship the right Shipping solution for you? Explore 278 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170399/Easyship/reviews

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Easyship

4.3 (278)

[View alternatives](https://www.capterra.com/p/170399/Easyship/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Easyship

## Showing most helpful reviews

Showing 76-100 of 278 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

dA

diego A.  
CLOTHING SELLER  
Retail  
Used the software for: Less than 6 months

### "excellent help support"

January 24, 2025

5.0

reallly good platform to get really good discounts for shipping

Pros

they help me right away with the issues i couldnt understan thanks to Chaithanya Poojarywho did an incredible job

Cons

this app hasnt give me anything to complain about yet

Review Source

Response from Easyship

January 27, 2025

Thank you for choosing Easyship!

SC

Shannon C.  
Director of Business Development  
Entertainment  
Used the software for: 1-2 years

### "RSS - TS Kickstarter Experience"

November 11, 2024

5.0

Pros

Easy-to-use interface, integration with 3PL, lots of carrier options

Cons

Each US Domestic label was a little more expensive than expected. Was told it had to do with paying for their API integration system, which makes sense.

Alternatives considered

[ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)

Reason for choosing Easyship

Cheaper, similar functions, but no API integration with our fulfillment warehouse

Review Source

Response from Easyship

November 20, 2024

Hi Shannon, Thanks for your feedback. We're happy to hear that the platform supported your Kickstarter journey. Thanks for choosing Easyship.

SA

Sam A.  
Director  
Consumer Goods  
Used the software for: Less than 6 months

### "Not so easy ship"

December 10, 2024

3.0

Pros

Platform integration, good support team.

Cons

Pay per order, no weekly invoicing. Invoices do not match payments, reconciliation is a headache

Review Source

Response from Easyship

December 16, 2024

Hi Sam, Thanks for your feedback. We'd love to look into how we can improve the service for you. Are you able to please reach out to us support@easyship.com with your account details and a member of our Customer Support Team will be in touch with you.

AS

Adam S.  
Associate Producer  
Entertainment  
Used the software for: 6-12 months

### "EasyShip made it easy to ship!"

September 14, 2024

5.0

We turned to Easyship when the company we had been shipping with for years overcharged us. It is such a better experience and true to their name, very easy.

Pros

Very easy to compare prices and ship your products. Great and responsive customer support.

Cons

Printing needed a workaround, but it is doable

Alternatives considered

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

Reason for choosing Easyship

They wanted a monthly fee and were much more expensive considering the low frequency of shipping that we use. Easyship made it easy to ship when we need to and have a system that meets our needs.

Review Source

Response from Easyship

September 18, 2024

Hi Adam, Thank you for your feedback! We're thrilled to hear that you've had a great experience with Easyship. Your satisfaction is our top priority, and it means a lot to us. Thank you for choosing Easyship.

LF

Leslie F.  
director  
Glass, Ceramics & Concrete  
Used the software for: 6-12 months

### "gallery director "

October 18, 2024

5.0

We had a long discussion about a claim, it was resolved but it took a lot of correspondence to finally resolve it. I didn't want to give up because it impacts our ability to use the service if we can't file a claim when the shipment is damaged.

Pros

It is easy to compare various shippers, costs and time and select the best one for our needs.

Cons

The categories used that describe the contents don't always match our shipments.

Review Source

Response from Easyship

October 25, 2024

Hi Leslie, Thank you for your feedback - we're pleased to hear you've found the platform useful for your store. Thank you for choosing Easyship.

AC

Aston C.  
Customer Support and Fufillment Manager  
Publishing  
Used the software for: 1-2 years

### "Dragons Vault"

February 25, 2025

5.0

Pros

The human element made it incredibly easy to pick up and learn. \[sensitive content hidden\] specifically has been so incredibly patient and helpful, there really are no silly questions!

Cons

The back end could be a little bit confusing sometimes

Review Source

Response from Easyship

March 4, 2025

Thank you for choosing Easyship!

JL

Justin L.  
CEO  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Great service with exceptional support."

September 26, 2024

4.0

Great service with exceptional support. Easyship's global network of warehouses has been critical in helping our business grow internationally.

Pros

Having a responsive and competent account manager for support is important.

Cons

The monthly fee is high if Easyship also makes money from transactions.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Easyship

Easyship had better international shipping support and a network of warehouses.

Review Source

Response from Easyship

September 30, 2024

Hi Justin, Thanks for your feedback - we're pleased to hear that you've had a great experience with the platform. Thanks for choosing Easyship.

PD

P D.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "The best in shipping"

October 23, 2024

5.0

Very nice. So helpful in my life if shipping. Streamlines everything

Pros

Ease of making international lables, having all the options available

Cons

Not being able to use thermal printer for my labels

Review Source

Response from Easyship

October 28, 2024

Hi P, Thank you for your feedback. We're thrilled to hear you've had a great experience using the platform. Thank you for choosing Easyship.

JB

Jim B.  
Compliance Manager  
Wholesale  
Used the software for: Less than 6 months

### "excellent service"

February 17, 2026

5.0

excellent service, everything was fine. Nothing to complain about. I strongly recommend Easyship for shipping.

Review Source

Response from Easyship

February 23, 2026

Thanks for choosing Easyship!

VS

Vaibhav S.  
Sole Trader  
Retail  
Used the software for: 1-2 years

### "Good customer service"

December 13, 2024

5.0

Pros

user-friendly platform that simplifies shipping, offering a wide range of couriers,

Cons

its pricing structure, which can be complex and may not always offer the best rates for smaller shipments or businesses with lower shipping volumes.

Review Source

Response from Easyship

January 2, 2025

Thank you for your feedback and we're pleased to hear you're satisfied with your experience. We've passed on your feedback to the team and appreciate your time in leaving this review. Thanks for choosing Easyship.

AP

Anne P.  
owner  
Consumer Goods  
Used the software for: I used a free trial

### "Excellent service after problem"

April 28, 2025

5.0

Label creation inaccurate; \[sensitive content hidden\] service beyond expectations.

Pros

\[sensitive content hidden\] was remarkable. The system for creating shipping labels caused a significant problem, and she stayed with me many weeks to fix it.

Cons

The information I gave on the form to create the label didn't all transfer and caused a big problem.

Review Source

Response from Easyship

April 29, 2025

Thanks for choosing Easyship!

HA

Hussain A.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Excellent pricing and customer service"

April 13, 2025

5.0

Excellent. I use it for international shipments and the pricing is very competitive. The process is easy too. It helped me navigate the documents needed for international shipping.

Pros

Pricing and customer service. Easy of use of portal

Cons

Nothing. Everything is good so far. Thank you.

Alternatives considered

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

Reason for choosing Easyship

Pricing for international shipments are very good

Review Source

Response from Easyship

April 22, 2025

Thanks for choosing Easyship!

AS

Amarbir S.  
Technical lead  
Banking  
Used the software for: 1-2 years

### "Amar's Review for Easyship"

November 7, 2024

5.0

I would say very good - Your support staff is knowledgeable and excellent. Their service is prompt and they do ensure they follow up for the resolution and let the customer know by dropping an email

Pros

Support is great , You have a great team

Cons

Sometimes the tool freezes and updates that happen are not communicated enough

Review Source

Response from Easyship

November 18, 2024

Hi Amar, Thanks for your feedback! We're pleased to hear you're happy with the platform. Please contact us at support@easyship.com if you have any questions. Thanks for choosing Easyship.

AC

Annette C.  
MD  
Retail  
Used the software for: Less than 6 months

### "Excellent Customer Support "

December 28, 2024

5.0

Excellent start to finish, of each and every query raised

Pros

The Help and support of \[sensitive content hidden\] in every request has been invaluable

Cons

There is nothing I can put my finger on at present

Alternatives considered

[Sendcloud](https://www.capterra.com/p/189663/SendCloud/)

Reason for choosing Easyship

more locations than send cloud better interface

Review Source

Response from Easyship

January 7, 2025

Thank you for choosing Easyship!

BF

Bushra F.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Their shipping operations!" 5/5 stars."

January 8, 2025

5.0

My experience is great. The customer support team is also top-notch - they're always responsive and helpful. I've had a few issues with shipments, but Easyship's team has always resolved them quickly. Overall, I'm so impressed with Easyship's service and would highly recommend them to any business owner looking to streamline their shipping operations!" 5/5 stars.

Pros

"I've been using Easyship for my business and personal it's been a game-changer! Their platform is incredibly user-friendly, and their automated shipping features have saved me so much time. Plus, the discounted shipping rates have helped me cut costs.

Cons

It’s my 2nd shipment with easyship it’s a good experience till now.

Review Source

Response from Easyship

January 9, 2025

Hi Bushra, We're thrilled to hear you've had a great experience with our platform and team! Thank you for choosing Easyship.

CL

Craig L.  
Shipper  
Package/Freight Delivery  
Used the software for: 1-2 years

### "Easyship Is Great!"

January 2, 2025

5.0

9/10 - Easy to navigate the site and great tracking tools.

Pros

Pricing and Transit Comparisons Easily Laid Out As Well As Generating Shipping Labels

Cons

Following / understanding the Billing Screens is somewaht arduous.

Review Source

Response from Easyship

January 6, 2025

Thank you for choosing Easyship!

RR

Ramsey R.  
Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Exceptional Support & Service!"

March 17, 2025

5.0

I had an excellent experience with Easyship, thanks to \[sensitive content hidden\] outstanding support. She was incredibly helpful, understanding, and efficient in assisting with my API request. Her prompt communication and proactive approach made the entire process smooth and hassle-free. It’s rare to find such dedicated customer service, and \[sensitive content hidden\] truly went above and beyond. Highly recommend Easyship, especially with such a fantastic support team!

Pros

Quick and efficient support Professional and knowledgeable team. Seamless communication

Cons

None so far! Everything was handled perfectly.

Review Source

Response from Easyship

March 20, 2025

Thanks for choosing Easyship!

JF

Jaime F.  
CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "customer service 10/10"

February 12, 2025

5.0

So far so great. Teething problems, so when things are essential, it takes a little work. Otherwise 10/10

Pros

Customer service above all else. The response time has been incredible. \[sensitive content hidden\] were amazing

Cons

The UX takes time to understand, and requires some guidance

Review Source

Response from Easyship

February 13, 2025

Thanks for choosing Easyship!

GP

Greg P.  
Partner  
Arts and Crafts  
Used the software for: I used a free trial

### "Easyship Makes Shipping Easy "

November 6, 2024

5.0

Superb product interface, coupled with exceptional customer service

Pros

\- Easy to create shipments - User friendly interface - Clear options for carriers with recommendations based upon seller's needs - Quick concise responses to questions - Variety of shipping set up options based upon need. - Competitive shipping rates

Cons

On free trial still. Will update if any issues arise in future.

Review Source

Response from Easyship

November 14, 2024

Hi Greg, Thanks for your feedback and we're thrilled to hear that you've the platform easy to use! If there's anything we can assist you with your account, please don't hesitate to reach out. Thanks for choosing Easyship!

MF

Maria F.  
Designer  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "Great Service"

October 24, 2024

5.0

excellent to work with very attentive to details.

Pros

pleasant and easy to work with. Thank you

Cons

No problems at all thank you for the time spent.

Review Source

Response from Easyship

October 29, 2024

Hi Maria, Thank for the feedback, we're pleased to hear you're happy with the experience. Thanks for choosing Easyship.

jH

john H.  
Operation Officer  
Design  
Used the software for: 1-2 years

### "Easy to use, best pricing"

November 8, 2024

5.0

Pros

Easyship compares multiple carriers and shows the best shipping price for me

Cons

not much... if I have to pick out something... nah, can't think of any.

Review Source

Response from Easyship

November 11, 2024

Hi John, Thank you for the feedback and we're really pleased to hear you've have a great experience using the platform. Thanks for choosing Easyship.

KH

Khachatur H.  
Analyst  
Accounting  
Used the software for: Less than 6 months

### "Best Shipping Price and Fastest Customer Service Response"

April 18, 2025

5.0

Very positive experience. Very satisfied with both quality and price. Thank you guys.

Pros

Shipping Price and Customer Service. From all websites they give best price. I contacted customer service to arrange pick up, and on public holiday they responded in 10min.

Cons

I can not find anything negative so far. Prices are good. Website is easy to use and find all you needed.

Review Source

Response from Easyship

April 22, 2025

Thanks for choosing Easyship!

SR

Steve R.  
Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great shipping tool!"

August 22, 2024

5.0

It's my go-to shipping tool for many business needs.

Pros

I have used other shipping websites. Easyship seems to provide all the available quotes. IDK how but for me it gives the impression to be more accurate and reliable.

Cons

The design is a little bit crowded (menu) at the right. Also, when searching for tracking status, it should be more easy to find.

Alternatives considered

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

Reason for choosing Easyship

We still use Stamps.com. We are just used to it. Also, it was fewer fields to fill out. Our business does not need to keep track of inventory and many other features that seem to be required on Easyship. On the other hand, Easyship provides more options for Quoting, international shipping, and so on.

Review Source

Response from Easyship

August 23, 2024

Hi Steve, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Easyship. Your satisfaction is our top priority, and we've passed on your feedback to the team! Thanks again for choosing Easyship.

TT

Toresie T.  
Administrator  
Retail  
Used the software for: 2+ years

### "PROMPT RESPONSIVE SERVICE"

September 19, 2024

5.0

Good, responsive actions from customer service.

Pros

Customer service agent \[sensitive content hidden\] is very prompt and helpful.

Cons

They might need to have more direct connection with couriers.

Review Source

Response from Easyship

September 24, 2024

Hi Toresie, Thank you for the feedback - we're so happy to hear you had a great experience with our Customer Service Team! Thanks for choosing Easyship.

FFM

Fernando F M.  
None  
Individual & Family Services  
Used the software for: I used a free trial

### "Great Shipping company"

February 14, 2025

5.0

Easy creation of shipment label even for a first time user. Good information at every step. Great customer service to resolve issues, even if not caused by Easyship

Pros

Great customer service and easy to use tool

Cons

N/A. Good service overall for the benefit of the customer

Review Source

Response from Easyship

February 20, 2025

Thank you for choosing Easyship!

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