# Page 5 | Easyship Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Easyship the right Shipping solution for you? Explore 278 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170399/Easyship/reviews

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Easyship

4.3 (278)

[View alternatives](https://www.capterra.com/p/170399/Easyship/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Easyship

## Showing most helpful reviews

Showing 101-125 of 278 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MZ

Mario Z.  
Ceo  
Entertainment  
Used the software for: 1-2 years

### "Good Service "

October 18, 2024

4.0

Very well, I'm fine with my manager \[sensitive content hidden\], always available.

Pros

Support, Excellent customer service and always available.

Cons

Service cost, with a lower percentage of 5/7% would be top

Review Source

Response from Easyship

October 28, 2024

Hi Mario, Thank you for taking the time to leave your feedback and we're pleased to hear you're happy with the service. Thank you for choosing Easyship.

MS

Michael S.  
CEO  
Airlines/Aviation  
Used the software for: I used a free trial

### "This is my review"

January 8, 2025

5.0

A delightful surprise with it's ease of use.

Pros

Ease of use and cost savings over the shipping websites themselves

Cons

That you are making me write 40 characters. Nothing.

Review Source

Response from Easyship

January 8, 2025

Thank you for choosing Easyship!

JE

Joe E.  
Buyer  
Music  
Used the software for: Less than 6 months

### "Shipping Classical CD's via Easyship"

October 3, 2024

5.0

All positive

Pros

The price differential is nothing less than astonishing. Just now, for example, we priced sending a 5 lb. box to a customer in Australia: USPS \[delivery time about 30 days\] was $99.80. Via Easyship, the cost via FedEx \[delivery time about 5 days\] was $33.20

Cons

Not a blessed thing

Review Source

Response from Easyship

October 10, 2024

Hi Joe, We're thrilled to hear you're satisfied with Easyship's - we guarantee the lowest rates with the leading couriers! Thank you for choosing Easyship.

MS

Matteo S.  
head of fulfillment  
Entertainment  
Used the software for: Less than 6 months

### "A very good experience!"

October 25, 2024

4.0

Solid. Their website is user-friendly, rates were very good, for the most part.

Pros

Their platform, very friendly, and their rates.

Cons

The rates for bigger boxes and the fact that I had to notify their warehouse several times to get my deposit back. Also, the platform of the warehouse is a bit complicated, especially for people that never used something like that.

Review Source

Response from Easyship

November 6, 2024

Hi Matteo, Thanks for your feedback and we're pleased to hear you're satisfied with using the platform. If there's anything we can assist you with in the meantime, please don't hesitate to reach out to us at support@easyship.com Thanks for choosing Easyship.

KL

Kristie L.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Worth it to use!"

October 8, 2024

5.0

GREAT! The customer service was awesome, very helpful!

Pros

Very easy to use, the system walks you through everything

Cons

Takes a while to update shipping status.

Review Source

Response from Easyship

October 21, 2024

Hi Kristie, Thank you for your feedback. We're thrilled to hear that you've found the platform easy to use. Thanks for choosing Easyship!

JFR

Juan Felipe R.  
Analyst  
Food Production  
Used the software for: 6-12 months

### "Feedback of easyship experience "

August 25, 2024

5.0

nice and comfortable

Pros

their staff was very friendly and dedicated

Cons

it takes valuable time to get connected

Review Source

Response from Easyship

August 29, 2024

Hi Juan Felipe, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our Customer Service Team. Thanks for choosing Easyship.

LE

Louise E.  
Owner - Vice-President  
Retail  
Used the software for: Less than 6 months

### "Excellent Experience with Easyship!"

September 4, 2024

5.0

Excellent! We would and have recommended Easyship to other businesses.

Pros

Very efficient. Easyship took on our product sales from Kickstarter at the eleventh hour when another shipper did not come through. We are very thankful for that. Also, all employees were extremely helpful and informative. A special shout out to \[sensitive content hidden\]. \[sensitive content hidden\] was always there for through every step. Thank you!

Cons

Nothing to say here. Everything went smoothly and on time.

Review Source

Response from Easyship

September 9, 2024

Hi Louise, We're thrilled to hear that you had a great experience with Easyship. Your satisfaction is our top priority, and it means a lot to us. Thanks again for choosing Easyship.

AL

Annabelle L.  
Na  
Human Resources  
Used the software for: Less than 6 months

### "Feedback on Easyship experience within first 2-3 weeks"

September 4, 2024

4.0

Not fuss free and mobile web interface is poor. However at least I have options to many types of courier

Pros

Many options and affordable shipping options

Cons

Not dummy proof. Takes trial and error to finally get a hang on how to have different senders, which is to add in addresses. This comes with cost because the refund takes time to be credited into account

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

N/a forced to Choose an option above lol

Review Source

Response from Easyship

September 4, 2024

Hi Annabelle, Thanks for your feedback and choosing Easyship. Your satisfaction is our top priority, and we've passed on your feedback to the team. If there's anything we can assist with you on the platform, please don't hesitate to reach out to our Customer Support Team.

SU

Sergio U.  
Owner  
Warehousing  
Used the software for: Less than 6 months

### "Cancel Subscription"

November 7, 2024

3.0

Pros

It is a good but, easy to handle and has many options

Cons

Doesn't fit with my business, I already had a subscription with FeDex and I noticed is the only one I need

Review Source

Response from Easyship

November 18, 2024

Hi Sergio, Thanks for the feedback. Our team would be happy to discuss your account options and help you choose an option that best suit your needs. Please get in touch with us at support@easyship.com if you have any questions.

tP

tiarne P.  
Owner  
Retail  
Used the software for: Less than 6 months

### "A platform that was supposed to be simple but turned out to be complicated. "

July 15, 2024

2.0

Dissatisfied with customer service and the platform

Pros

The ease of importing orders from store to platform.

Cons

There is no customer support when you contact. The platform is not easy to navigate. Shipping imported shipments has proven to be hard and there is a lot of time wastage when shipping.The platform is restricted as well as expensive.

Alternatives considered

[AfterShip](https://www.capterra.com/p/178663/AfterShip/)

Reason for choosing Easyship

Easy ship was supposed to be easier, it is proving not to be.

Review Source

Response from Easyship

July 16, 2024

Hi Tiarne, Thank you for taking the time to share your feedback. I am sorry to hear about your negative experience with our customer service team and understand your frustration. lease contact me at tom@easyship.com with your Easyship account details so we can investigate and resolve this matter promptly. Thank you for your patience and understanding. Thanks, Tom (Co-founder @ Easyship)

OA

Omer A.  
Wedding gifts  
Fine Art  
Used the software for: I used a free trial

### "New Customer review"

September 23, 2024

5.0

Pros

Easy ans usable Website. And helpful Customer Service

Cons

I did not See anything yet.

Review Source

Response from Easyship

September 26, 2024

Hi Omer, Thanks for sharing your feedback and we're pleased to hear you're happy with the platform. Thanks for choosing Easyship.

OP

Océane P.  
Customer service  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Problem with email and pickup dhl "

August 2, 2024

5.0

Pros

Customer service is available really quickly Ujwala made the best she can to help me

Cons

Problem with the DHL pick up, can't schedule it on the platform

Review Source

Response from Easyship

August 7, 2024

Hi Océane, Thank you for your feedback! We're thrilled to hear that you had a great experience with Easyship. Your satisfaction is our top priority, and it means a lot to us. Best, Ben (Marketing @Easyship)

YK

Yelena K.  
Manager of Operations  
Automotive  
Used the software for: 2+ years

### "Great tool that helps us with the shipping"

July 31, 2024

5.0

Pros

Easy to use, competitive delivery pricing.

Cons

The difficulty in creating international shipping labels if they need the SED.

Review Source

Response from Easyship

August 5, 2024

Hi Yelena, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Easyship. Your satisfaction is our top priority, and we've passed on your feedback to the team. Best regards, Ben (Marketing @Easyship)

ML

Marina L.  
Operation Manager  
Construction  
Used the software for: I used a free trial

### "Amazing customer Service"

January 23, 2025

5.0

Amazing experience and Sruthi D was very helpful, she guided me throughout the shipping process so I won't get anything wrong! will definitely use this again

Pros

Easy and good Support, will use this service again

Cons

nothing wrong all good - great service! :D

Review Source

Response from Easyship

January 24, 2025

Thanks for choosing Easyship!

LM

Luke M.  
Head of Games Development  
Entertainment  
Used the software for: Less than 6 months

### "Efficient and helpful"

September 9, 2024

5.0

Very happy with Easyship, we will use them again

Pros

Easy to work with, helpful team, all parcels delivered quickly. Lots of flexibility in the system. The team actively look for ways they can help more.

Cons

Set up is a little cumbersome, but worth it as the system is very flexible

Review Source

Response from Easyship

September 10, 2024

Hi Luke, Thank you for choosing Easyship! Your satisfaction is our top priority, and your feedback means a lot to us.

KW

Kate W.  
Founder  
Retail  
Used the software for: I used a free trial

### "Excellent customer service"

October 10, 2024

5.0

Excellent customer service using the chat feature. Super clear walk through videos for each feature

Pros

Chat communication was excellent with \[sensitive content hidden\]

Cons

Not able to calculate shipping at checkout when linked to squarespace

Review Source

Response from Easyship

October 23, 2024

Hi Kate, Thanks for your feedback and we're thrilled to hear you're satisfied with the service and our platform. Thanks for choosing Easyship.

SD

Sean D.  
Shoes  
Accounting  
Used the software for: Less than 6 months

### "Fixed acc perfectly"

December 5, 2024

5.0

Pros

Good sevice he fixed what was wronf with my acc

Review Source

Response from Easyship

January 2, 2025

Thanks for choosing Easyship!

GH

Gerald H.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "New user trial"

August 8, 2024

4.0

Easyship is the easy part of shipping. The hard part is Fedex and DHL.

Cons

The ability to correct address if the original input is wrong.

Review Source

Response from Easyship

August 9, 2024

Hi Gerald, Thanks for sharing your feedback. We'd like to understand how we can assist you with the issue you're experiencing on the platform. Please contact us at support@easyship.com with your account details so we can resolve this matter promptly. Best, Ben (Marketing @ Easyship)

EB

Egor B.  
Manager  
Consumer Services  
Used the software for: 2+ years

### "review of easyship"

July 11, 2024

5.0

Pros

Customer support is swift, and we also get our packages delivered to the customers

Cons

I really do not have any least thing i do not like

Review Source

Response from Easyship

July 17, 2024

Hi Egor, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it means a lot to us. Best regards, Tom (Co-founder @Easyship)

SW

Susan W.  
RN  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "I’m glad to find a place where shipping is cheaper"

July 20, 2024

3.0

I am glad I have this accomplished. The shipping was about a third of the cost if I was not to use this site

Pros

It was less expensive, and once I was able to print the label, it reduced a lot of stress for me

Cons

I couldn’t print the label from my phone

Review Source

NL

Nicholas L.  
Cards and Collectibles  
Animation  
Used the software for: Less than 6 months

### "Good platform"

September 2, 2024

5.0

Pros

Much easier to use than other platforms out there.

Cons

Nothing that I dislike for now, haven't encounter any of it yet because still new to this.

Review Source

Response from Easyship

September 4, 2024

Hi Nicholas, Thank you for the feedback! We're happy to hear you're satisfied with your experience with Easyship. Thanks for choosing Easyship.

KK

Kyle K.  
Agent  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Good and worth to be recommended "

August 31, 2024

5.0

Pros

It's easy, definitely useful. I'm new to it so I'm just looking around how I can use it. I would say more after actual shipping experience.

Cons

I have to connect my own currier in foreign countries

Review Source

Response from Easyship

September 16, 2024

Hi Kyle, Thank you for your feedback! We're thrilled to hear that you had a great experience with Easyship.

MS

Michael S.  
Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great shipping solution!"

June 26, 2024

5.0

Overall it's an excellent experience, thanks!

Pros

Good service, great customer support, excellent shipping solution

Cons

time difference in getting responses from customer support, sometimes glitches

Review Source

Response from Easyship

July 2, 2024

Hi Michael, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Easyship. It means a lot to us that we were able to meet your expectations. Thanks again for choosing Easyship. Best regards, Tom, Co-founder @Easyship

TW

Teresa W.  
Executive Office Director  
Information Technology and Services  
Used the software for: I used a free trial

### "Easyship first timer user"

July 25, 2024

4.0

So far good.

Pros

Easy to use and easy to monitor shipments.

Cons

Need to add optional fields to templet.

Switched from

[Quantum Workplace](https://www.capterra.com/p/150237/Recognition/)

Cost of shipping..................................

Review Source

Response from Easyship

August 1, 2024

Hi Teresa, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Easyship. Your satisfaction is our top priority, and it means a lot to us. Thanks again for choosing Easyship. Best regards, Ben (Marketing @Easyship)

RH

Red H.  
Freelance Artist  
Arts and Crafts  
Used the software for: 6-12 months

### "Favorite shipping tool"

June 24, 2024

5.0

Pros

Easyship works really well for what I do and it's the only reason I can afford to ship to clients who live in countries outside my home country.

Cons

The dashboard is sometimes buggy, and I used to use a company debit card for most purchases. Sometimes the debit card doesn't work, so I've switched to using a company credit card - this works much better.

Review Source

Response from Easyship

June 28, 2024

Hi Red, Thank you for your positive feedback! We're thrilled to hear that you've found our platform easy to use. Your satisfaction is our top priority, and we've passed your feedback on to our team. Thanks again for choosing Easyship. Best regards, Tom, Co-founder @Easyship

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