SolarWinds

Serv-U FTP

4 / 5 6 reviews

Who Uses This Software?

Designed for small businesses, Serv-U FTP Server is an affordable and secure file transfer software that helps you accomplish internal and external file transfer needs.


Average Ratings

6 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $495.00/one-time
  • Pricing Details
    Pricing is per Server
  • Free Trial
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • SolarWinds
  • www.solarwinds.com
  • Founded 2000
  • United States

About Serv-U FTP

Serv-U FTP from SolarWinds delivers quick, easy, and reliable file transfer for your organization. You can exchange sensitive files with your trading partners using secure FTPS (FTP over SSL/TLS) over both IPv4 and IPv6 networks. Users can view, upload, and download files from intuitive web and mobile interfaces. Designed for small businesses, Serv-U FTP Server is an affordable and secure file transfer software to help accomplish all your internal and external file transfer needs.


Serv-U FTP Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control

Serv-U FTP Reviews Recently Reviewed!


They have the worst support i've ever experienced in my 15 years of IT.

Dec 15, 2017
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Serv-U FTP is an after thought for SolarWinds if you call there support it in the other category in there list of products and its displayed in the support that they provide. They will submit your support tickets to there development team then you'll never get an update I have a critical support case that has been open for six months with no responds. I reached out to them 3 times a week no updates. Due to the lack of responds we had to migrate to GoAnyWhere MFT. Please know that im not ranting but im so frustrated with Serv-U FTP support or lack there of.

Cons: Please don't wast your time with Serv-U FTP, to get support from them i had to reach out to product management via linkedin because the normal path for support was not providing me with any answers. six months we had a ticket open with no answers, six months.

If anyone from serv-u would like to discuss please reach-out to me

Overall: None

Vendor Response

by SolarWinds on January 29, 2018

Hello Mr. Philips, We appreciate you taking the time to share your opinion. We¿re sorry to hear about your experience in reaching our support team. We serve thousands of customers and we always strive to create the best possible experience for our community of IT professionals. Our Product Management Team is reviewing your case and will reach out to you shortly. You are also more than welcome to contact us via: https://support.solarwinds.com/Success_Center Sincerely, SolarWinds

Serv-U FTP allows us to host our FTP server with basic features that satisfies our requirements.

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to set up user accounts, and allow users to access only the folders that I specify. I also appreciate the icon in the task bar that changes its look to indicate when users are connected, and when files are being uploaded or downloaded -- a very helpful indicator that is always visible on screen, avoiding the need to open the management console. That's a time saver! Note: I received compensation for my honest review. All thoughts and opinions expressed herein are my own and not influenced by the developing company and/or its affiliates in any way.¿

Cons: Support for this version of Serv-U is technically available only through email. However, the support team has called me back several times to work through some issues that needed extra attention -- much appreciated!!!

Overall: For a low-volume user, I get all the features I need without a big price tag! With Serv-U FTP, I can host my own FTP server for my frequent clients, and receive large image files from my them, eliminating a few steps that frustrate me when users send images via DropBox or We Transfer.

The Serv-U ftp is a solid part of the company I work for. We/our clients use it daily.

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ftp is easy to setup and use. We hardly ever restart the pc that it resides on, it is very stable. Most of our clients do not have any issues connecting to the ftp.
I received compensation for my honest review. All thoughts and opinions expressed herein are my own and not influenced by the developing company and/or its affiliates in any way.

Cons: The only issue I have ever had with the ftp is the blocked ip listing was extremely large. This caused the ftp to start acting odd and blocking approved clients. Once the list was cleaned up and reduced in size the ftp has been stable again.

One of the best software purchases we have made

Dec 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Very easy to set up, we run over 220 accounts on a single domain, with very few problems. We receive files from our customers 24/7 and rarely lose anything. The ability to login from desktops, laptops, Macs, PCs, Tablets and even smartphones has impressed or customer base. We have found it easy to setup and administer, and it serves or purposes very well.

Overall: Eat setup and administration. It allows our 200+ customers (we are newspaper printers and publishers), to quickly send their page files to us for printing.

Establishing private FTP server to work along with scripts and automated testing

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money

Pros: A near perfect FTP server for most of the basic users, can provide end to end solution using most of the required features providing nice GUI, seems to be RFC compliant.

Cons: The tool suffers from some slowness in certain conditions, also the GUI does no always provides interactive transition and proper logging capabilities.

Product works as expected, support and design documentation could be better

Dec 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Extremely
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Pros: Serv-U-FTP is cost effective and scales well in both designs. Good authentication and logging options. I received compensation for my honest review. All thoughts and opinions expressed herein are my own and not influenced by the developing company and/or its affiliates in any way.

Cons: Serv-U-FTP has poor design and implementation documentation, lack of fine tuning options for many things.