--- title: "Yactraq Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Yactraq Software - reviews, pricing plans, popular comparisons to other Speech Analytics products and more." source_url: "https://www.capterra.com/p/170436/Yactraq/" page_type: "product" language: "en" --- # Yactraq Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Yactraq ## What is Yactraq? Yactraqs audio mining solution provides call centers with advanced speech analytics capabilities that allow our customers to make call center recordings searchable and reportable. Our customers can utilize our tool to index 100% of their recorded phone calls to uncover high impact and actionable data on Voice-of-the-Customer insights, agent performance evaluation, customer service analysis, compliance applications, and more. ## What is Yactraq used for? [IVR](https://www.capterra.com/ivr-software/)[Speech Analytics](https://www.capterra.com/speech-analytics-software/)[Speech Recognition](https://www.capterra.com/speech-recognition-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$2000 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Yactraq?[Manage this product listing](https://www.g2.com/products/yactraq/claim_requests/new?auto=true) ## Yactraq Overview Updated September 2026 AI summary Yactraq offers IVR and speech recognition capabilities for organizations of all sizes, supporting call center management, call recording, and text-to-speech functions. With deployment options across cloud, web, Linux, and Windows, it enables businesses to manage inbound voice interactions and access call reporting features, making it suitable for companies seeking voice automation and analysis tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Yactraq 0.0 VS. [4.9 (143)](https://www.capterra.com/p/167966/Sonix/reviews/) Starting Price CA$2000 Per Month Starting Price $22 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (221) Value For Money 0.0 (0) Value For Money 4.7 (203) Customer Service 0.0 (0) Customer Service 4.8 (212) ## Yactraq alternatives [Talkatoo](https://www.capterra.com/p/198507/Talkatoo/) [4.7 (221)](https://www.capterra.com/p/198507/Talkatoo/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198507/Talkatoo/) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/) [4.7 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) Starting price $8.33 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251933/Transkriptor/) [Dragon Professional Individual](https://www.capterra.com/p/251641/Dragon-Professional-Individual/) [4.0 (240)](https://www.capterra.com/p/251641/Dragon-Professional-Individual/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251641/Dragon-Professional-Individual/) [CogniAIX](https://www.capterra.com/p/10037526/CogniAIX/) [4.6 (33)](https://www.capterra.com/p/10037526/CogniAIX/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10037526/CogniAIX/) ## FAQs about Yactraq Overview ### What company size and specific industries is Yactraq built for? Yactraq is designed for organizations of any size that use an in-house contact center or an outsourced contact center to provide sales support for their products or services. It fits companies that manage customer interactions through phone-based sales support, regardless of industry. Features and Usability ### What are the key features of Yactraq? Yactraq offers automatic transcription, call recording, and call center management for handling voice interactions. It also includes call reporting, full text search, speech-to-text analysis, sentiment analysis, voice recognition, and text to speech for analyzing and working with spoken content. Getting Started and Support ### What training and onboarding options does Yactraq offer? Yactraq provides live online training sessions for teams getting started with the product. These sessions support guided instruction and allow participants to ask questions during setup and early use. No other training formats are listed in the catalog data. ## Features AI summary Based on 558 Speech Analytics reviews Not all IVR products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Call Center Management** (**53%** of reviewers rated this feature as critical) - **Call Routing** (**57%**) - **Automatic Call Distribution** (**52%**) Yactraq includes **Call Center Management**, which supports oversight of call activity and day-to-day operations. However, it does not include **Call Routing** or **Automatic Call Distribution**. Instead, it offers **Call Recording** (**46%**), giving teams another way to review conversations, monitor service quality, and keep records of customer interactions. Together, these capabilities help businesses track performance and improve how teams handle inbound calls. Automatic Transcription Use AI to convert voice into text automatically Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Recording Record the audio of phone conversations for quality assurance purposes Call Reporting Track and report on all incoming and outgoing calls Full Text Search Search for specific words or phrases within a document or database Sentiment Analysis Categorize emotions expressed and identify if they are positive, negative or neutral Yactraq 9 features ### All Features - Automatic Transcription: Use AI to convert voice into text automatically - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Full Text Search: Search for specific words or phrases within a document or database - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings - Text to Speech: Turns text into natural sounding speech - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic CA$2,000 Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.