Likelihood to Recommend:Not LikelyExtremely Likely
Pros: EzRMS is easy to use, as the name suggests. The forecasts generated are quite reliable and it provides an easy way to update rates if it is linked to your GDS, hence cutting the time in duplicating work. EzRMS gives an easy access to historical data and overview of historical data. Moreover, the reporting capabilities are extremely elaborate. You are able to compile all possible combinations and save the report template for future use. Moreover you have the possibility to send out a monthly dashboard to all persons concerned within the hotel.
Cons: The suggestions need to be taken with a pinch of salt sometimes, after all it is a software and it cannot do all the job of a revenue manager. The forecasting is great, however if major changes are done to the set up it needs a while to re-calibrate. Otherwise no major issues,
Overall: Helped improve the revenue management in the hotel and improve the overall results