# Funding Change Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Funding Change the right Fundraising solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170521/Funding-Change-Online-Raffle-Platfrom/reviews

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Funding Change

4.4 (14)

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Last updated March 13th, 2026

# Reviews of Funding Change

Ease of use

4.4

Customer Service

4.8

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jason M.  
Executive Director  
  
Used the software for: 1-2 years

### "User Friendly"

June 14, 2018

5.0

online raffles for our members! ease of delivery! support from FC team!

Pros

The dashboard view allows for quick access to all raffles in our account. The Stats for each raffle are tracked in real time and easy to find. The Leader Board for each raffle is tracked in real time and easy to find. Sharing the raffle link is easy to do with teh Social Media Buttons on the website. Competitive Sales are easy to implement and track in the site. Rules and licencing info is kept in the system and easy to reference. Performing draws is quick and easy and accurate. Reports are readily available for download.

Cons

The functions and tools require many hours of learning and using before one can feel comfortable in the system. There are many functionalities that are difficult to navigate and learn. There is a steep learning curve for new users and anyone who joins our team. There is no text xhat option for quick and simple answers from FC or Capterra - it would be handy to have that function as it allows less time waiting on email responses.

Review Source

JL

Jane L.  
Parent Volunteer, Wine Raffle Chairperson  
  
Used the software for: Less than 6 months

### "Our experience with Funding Change was positive all around!"

June 22, 2018

5.0

The online raffle raised a substantial amount of money for our school and was easy to use.

Pros

I am not experienced at all with setting up an online raffle, but I found the Funding Change software extremely user friendly. I was very thankful for all of the online help tips and especially appreciated all of the technical support and encouragement I received from Ryan. He responded to my many questions and concerns quickly and was able to provide all of the answers and support I needed. He was fantastic!!! Once the initial set up was complete and the raffle launched, I found it very easy to frequently check the status of sales using the software. I also heard from others that the online ticket purchase process was very easy and smooth as well. Overall, our experience was great and I would highly recommend Funding Change to others!

Cons

I didn't encounter problems with the software. Any difficulties I had were due to my lack of experience and technical abilities!

Review Source

GL

Grant L.  
Volunteer Chairperson  
Education Management  
Used the software for: Less than 6 months

### "I like the concept, but probably not The right fundraising platform for our organization. "

June 14, 2018

3.0

Not as much as hoped for

Pros

The customer service and personal support was probably among the best I have ever experienced in any industry. I was in contact with Nicholas at least a dozen times and received quick, competent and personal service every time. They always answered their phones or returned messages within a few minutes, and I never waited more than an hour for email responses (even outside regular business hours).

Cons

It just didn't work for our small-scale fundraiser and we couldn't get the buy-in we needed to make a profit.

Review Source

VR

Verified Reviewer  
Communications & Fund-Raising Coordinator  
  
Used the software for: Less than 6 months

### "Being our first raffle Funding Change made a completely foreign experience very easy to navigate. "

July 10, 2018

5.0

Pros

Ease of use, you don't have to be a technical expert to navigate the site. The customer service is unparalleled! He was incredibly helpful ( and patient every step of the way).

Cons

Some customizability options are not available. Would like to see options to make the pages better reflect our brand and other platforms.

Review Source

DG

Don G.  
Marketing Mgr.  
  
Used the software for: 6-12 months

### "Experience has been good once working thru a few glitches"

June 20, 2018

4.0

Pros

Web based rather than server based. Fast soft ware platform once set up, and easy to use for sellers. On Line purchase abilities are nice.

Cons

Setting up multiple recurring draws for different dates is an excruciating process in today's software world. We set up 30 plus draws and our previous suppliers system took under 5 minutes to set up all. Yours takes much longer. Price point sales reports should have a between certain dates selection option ie January 1 thru March 31

Review Source

SM

Shauna M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "The Funding Change team was great to deal with throughout the process."

June 14, 2018

4.0

relatively easy to set-up, don't need to be technically inclined easy for the consumer to purchase tickets time saving - regarding the accounting and cost savings as there are no paper tickets or lost tickets/books from sales

Pros

That it was user friendly for the consumer to purchase tickets online. Customer service support was timely and kowledgeable

Cons

Can't recall any major issues that we had setting up or using the system. Any challenges that we had were dealt with efficiently by the FC staff.

Review Source

JD

Jocelyne D.  
Past Chairperson  
Civic & Social Organization  
Used the software for: 6-12 months

### "Awesome product and the Funding Change staff are very supportive and accommodating."

June 14, 2018

5.0

Increased our sales, therefore the 50/50 Raffle winnings were larger.

Pros

Very user friendly. Portability if the RSU allows for more area to be covered and has been a wonderful addition to our Festival.

Cons

we used Funding Change for the first time for the 2017 Morden Corn & Apple Festival, and are using it again for 2018. No cons at this time.

Review Source

JM

Jodi M.  
Volunteer board member  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "We made money for our charity and it didn't take a lot of effort like paper tickets would have."

June 14, 2018

5.0

Raised money for our charity

Pros

It was easy for people to buy tickets. It was also easy to share the link with contacts and post on social media.

Cons

Only cc are accepted - no paypal or debit. The dashboard was a bit confusing to someone that doesn't have a background in tech.

Review Source

sM

sheila M.  
Chair  
  
Used the software for: Less than 6 months

### "Very supportive company and keen to help you through the process. If I had a ?, they responded immed"

June 17, 2018

4.0

Pros

Easy to move around the application, Extremely easy to set up the raffle, Selecting the winner was quick and easy too.

Cons

When I was trying to update my license info, it didn't seem to save, when I went back later it was there. I think we figured out that it was probably because I hadn't used Google Chrome. Had to use a different program to set up my banner picture. It appears that I rec'd a lot of spam form that prgm later. Wish I could have used their software to edit my picture to fit. Now that I know these things, it will be simple next time

Review Source

LD

Leah D.  
Committee Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "We had a very positive experience and your support was excellent."

June 18, 2018

4.0

Great way to raise funds for our Safe Grad Committee

Pros

The screens were well laid out, easy to navigate and the software was reliable. No error messages or slowness.

Cons

That every time I logged in, I had to make more than 'one click' to get to login. You had to go throughout the 'lets' get started' and navigate to get to log in. Also, to find my raffle was not intuitive. i had to remember that I needed to go to Dashboard to get to my raffle. Or some other sequence that I remember was not intuitive.

Review Source

CR

Cat R.  
Founder  
  
Used the software for: Less than 6 months

### "Functionality of site was effective, customer service was not."

June 14, 2018

3.0

Pros

The actual software and functionality of the site was great, easy customer use, report processing was quick and easy.

Cons

It wasn't so much the software as it was the information provided by the sale reps in the initial discussions on how to use Funding Change, what you needed to know, how you would set it up, what the LGA would need, how quick deposits would happen, expectations, etc. Had I known more of this information, I may not have made the choices I did as it was not suitable for our budget size.

Review Source

LS

Lindsay S.  
Administrative Assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Have had great customer support"

June 14, 2018

5.0

Our raffles reached more people.

Pros

The software is easy to use and straight forward. If something is not clear the "how to's" are very helpful" resource

Cons

I would like the option to "copy" a raffle so you don't have to enter the same information each time a new raffle begins.

Review Source

KM

Kyle M.  
Director of Development  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Friendly staff, easy to work with. "

June 14, 2018

4.0

Pros

I don't have to think about the back end and i didn't have to go find all the different tools in different places. It was a one stop shop.

Cons

A 15% is to high in my opinion; I understand they have to make money and it's a business for them but I was shocked to see their cut was so high. i would have been happy with 10% or less.

Review Source

IE

Ian E.  
Marketing Manager  
  
Used the software for: Less than 6 months

### "Super easy to use and staff were there for support the whole time"

June 14, 2018

5.0

Easy to set up online raffle

Pros

Friendly staff, Easy to use software, Website and interface was easy to customize, outstanding support

Cons

Could of had more of a guide of how to set things up on the government end, more guidance to dealing with BCLC

Review Source

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