--- title: "VoxGen Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VoxGen Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/170543/IVR/" page_type: "product" language: "en" --- # VoxGen Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) VoxGen ## What is VoxGen? Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations. ## What is VoxGen used for? [Contact Center](https://www.capterra.com/contact-center-software/)[IVR](https://www.capterra.com/ivr-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £1 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VoxGen?[Manage this product listing](https://www.g2.com/products/voxgen-ivr/claim_requests/new?auto=true) ## VoxGen Overview Updated September 2026 AI summary VoxGen provides businesses with IVR solutions designed to manage and automate call flows, supporting functions like call routing, call recording, and call center management. With features such as multiple scripts, text-to-speech, voice customization, and survey management, it offers flexibility for handling inbound calls. VoxGen is available as a cloud-based or desktop application for both Mac and Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VoxGen 0.0 VS. [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting Price £1 Per Feature Starting Price $40 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (698) Value For Money 0.0 (0) Value For Money 3.9 (678) Customer Service 0.0 (0) Customer Service 4.1 (648) ## VoxGen alternatives [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) Highest Rated [DeepCall](https://www.capterra.com/p/253222/DeepCall/) [4.9 (18)](https://www.capterra.com/p/253222/DeepCall/#reviews) Starting price $700.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253222/DeepCall/) [MyOperator](https://www.capterra.com/p/159433/MyOperator/) [4.2 (69)](https://www.capterra.com/p/159433/MyOperator/reviews/) Starting price $15000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159433/MyOperator/) ## FAQs about VoxGen Features and Usability ### What are the key features of VoxGen? VoxGen offers IVR as its core feature, along with call center management, call logging, call recording, and call routing for handling inbound and outbound calls. It also includes multiple scripts, phone key input, survey and poll management, text to speech, voice customization, and voice mail. Getting Started and Support ### What training and onboarding options does VoxGen offer? VoxGen provides in person training, live online sessions, and documentation. In person training supports direct instruction on site, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review of product features and steps. Getting Started and Support ### What customer support options does VoxGen offer? VoxGen provides 24/7 Live Rep support for customers needing direct assistance at any time. With no reviewer feedback available on support experiences, no clear pattern emerges about response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 558 Contact Center reviews Capterra data shows that buyers of IVR software rank the following features as their top priorities: - **Call Center Management** (**53%** of reviewers rated this feature as critical) - **Call Routing** (**57%**) - **Automatic Call Distribution** (**52%**) VoxGen supports **Call Center Management** and **Call Routing**, giving teams the tools to oversee inbound call activity and direct callers to the right destination more efficiently. However, it does not include **Automatic Call Distribution**. Instead, it offers **Call Logging** (**46%**) and **Call Recording** (**46%**), which help businesses keep a record of customer interactions and review calls for service quality, providing teams with better visibility into call handling and day-to-day support performance. Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Survey/Poll Management Create and administer polls and surveys VoxGen 8 features ### All Features - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Survey/Poll Management: Create and administer polls and surveys - Text to Speech: Turns text into natural sounding speech - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Basic £1.00 Per Feature, Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.