Who Uses This Software?

This is a business solution (no home users) for any business that wants a vital security layer at the HTTP and HTTPS layer and also who wants to control web content


Average Ratings

17 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $38.00/month/user
    See pricing details
  • Pricing Details
    $38 per month for 25 users.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    No
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TitanHQ
  • www.titanhq.com
  • Founded 1995
  • Ireland

About WebTitan

DNS Based Web content filter that blocks malware, ransomware and phishing attempts as well as providing web content control. We filter over 1/2 a billion DNS requests every day, identify 60,000 malware iterations a day and have over 7,500 customers. Cloud and gateway versions available. Try a free Trial of WebTitan today, support included.


WebTitan Features

  • Bandwidth Monitoring
  • Baseline Manager
  • Diagnostic Tools
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Real Time Analytics
  • Resource Management
  • Server Monitoring
  • SLA Monitoring
  • Uptime Monitoring
  • Web Traffic Reporting

WebTitan Reviews Recently Reviewed!


Very friendly staff, accommodating, but had difficulty getting it configured properly.

Jan 08, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It filters out bad stuff. It sends instant email alerts whenever some website is blocked by the program. The price is better than competitors.

Cons: It was very difficult to set up with comcast/xfinity. A computer tech from a major global shipping company had to come in and set us up - even with email and phone support from WebTitan. And there is no way of clearing out the history of past internet activities.

Very easy to use and a great tool for migrations

Dec 29, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to set everything up, test, and schedule the migration. The types of endpoints are very expansive and it makes finding the right one easy.

Cons: Sometimes messages aren't clear. When there are errors, it is difficult to determine the real cause sometimes.

Overall: Quicker migrations and more accurate migrations. The scheduling makes it easy to set it up for off hours.

great customer service and sales support

Dec 29, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: easy to administer and setup, interface is good also. system requirements are low also so you can run on a VM

Cons: categories are sometimes a bit off and the proxy service can be temperamental. also need to create a lot of group policies.

Great experience with the guys at WebTitan

Dec 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their customer support is incredible, fast and easy to communicate with. Also everything they've offered us has worked without issue.

Cons: Wish you could submit a ticket without having to log in or make an extra account for just their customer service.

Overall: We've implemented this in our call center and now they no longer can go to any sites that we deem unnecessary. It's awesome and works great

Quick and easy to use

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's easy and affordable. Much better than running software on local machines because you aren't slowing down local machines with extra software. And you can do maintenance and make changes through any browser. If you need to control a lot of devices, you can do it with WebTitan in one location.

Cons: There will always be sites that misidentify themselves as something other than what they are. If a porn site labels itself as "travel", it will be accessible despite the block.

Some perfectly acceptable sites will be blocked, so you will need to whitelist some things. The first month of use there will be a lot of adjustments to make.

Overall: Control of multiple devices from one location with overrides available when needed.

Good, simple, reliable software.

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Set up is a breeze and maintenance is virtually nonexistent. It really is an easy product to implement.

Cons: Web Titan is a little pricey in my opinion, but I guess it is within market value. I would also like to see an option to filter by locatio within History reporting.

Setup was completed very quickly, end users didn't even noticed the changed

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to set up and manage, can filter by user, group or IP address. Customer service is excellent and they helped us set up the product very quickly, any config issues were resolved within hours. Reports are very good and quick to run. Very low maintenance once set up

Cons: Could have easier to read logs to identify issues as we like to try resolve issues ourselves, other than that we are happy with the product

Works great for our 22 locations

Dec 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The stability of operation. There's never been an issue of web blocking. The tracking of the attempted sites is also a huge plus.

Cons: Web interface is a little cumbersome, but support is great in helping out with any questions. They walked me through the actual setup

Overall: Keeps employees from mis-using work computers

Started using this software knowing almost nothing about the subject, Webtitan makes my life easier.

Dec 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Reporting, the DNS proxy allows me to look into my networks at the device level and block the threat. The easy to read articles for setting up DNS proxies and ease of use in the GUI on both the cloud client and DNS proxies make it a breeze.

Cons: The way that the software tries to determine which AD user is connected to traffic, perhaps I just have it configured incorrectly. I double check IP and username when tracking user usage.

Overall: Peace of mind that my users are within the bounds of internet usage policies as defined by my organization.

Great essential platform for DNS-based web filtering

Dec 19, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Multi-level account management makes it easy to provide managed services. It also provides white-labeling capabilities and private/local instances deployment.
In general, the platform met our expectation and allowed us to resell the product effectively with a managed service offer.
The categories are rich and updated, the classification of the website works very well.
Pricing is reasonable. The interface is fast and responsive.
The documentation is well done and minimizes the time to learn.
The support team is responsive and always available.

Cons: Usability and user interface are a bit dated. APIs can be improved.
Pricing model includes metrics (per IP Address) difficult to map on real deployment when in the network there are NATs and gateways.
The activation of accounts could implement smarter ways to handle and deliver credentials.

Overall: We were able to complete our offering making it more appealing to certain customers who need web filtering capabilities on their hotspot services.

It does what it says it will do!

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Once installed, the software showed me every single web url accessed, in real time, allowing me to monitor and observe the websites my user visited.

Cons: The only problem I had was that my internet service provider would not allow me to modify the network gateway to observe all web traffic, forcing me to install it on each user's computer. Without an official IT department in my small business, this made it hard to monitor the user's traffic without their knowledge.

Best proxy/content filter ever used, lot of features, simple and intuitive administration.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Can authenticate against Active Directory without counting the IP.
2. Clean interface, simple administration.
3. Very powerful content filter, granular policies for users and groups.
4. Easy to debug the filtering result.
5. Great reporting.
6. Remote assistance.

Cons: 1. Antivirus engine not so good and no reliable, updating problems.
2. System upgrading problems.
3. Time limits don't apply to white listed entries.
4. Only 8 custom categories.

Overall: Resolve in a perfect way the internet content filter job, for users inside and outside the company.

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In General is good, the support can be better

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and easy to implement. Is a great tool to manage the internet of your user. In General everyone is happye.

Cons: The Support team is small every time i made a request the same guy answer me, and is not really 24x7.

Overall: The control that you have of the internet consumption is great!

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A network administrator's dream. Solves my filtering problems in just a few clicks

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's is easy to deploy. Highly scalable. Good dashboard. Captures all transactions which gives a good overview of customer browsing trend.

Cons: Just one dash board template which is not customizable does not allow selective view of the dashboard

Overall: I was able to limit browsing activities to the allowed websites on my company self service machines. I had to manually implement this using on-premises hardware and this took lots of effort as I was limited to filter by UP only. I couldn't set a strict rules because I ended up blocking the required sites. This product helped me solve this problem and with little effort. And this is cloud based , this allowed me dedicate on premises resources to other tasks.

Great Product and Service!

Dec 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's simplicity to the end user. Also very impressed with the customer service. They are very professional and responsive.

Cons: The filter is DNS based which runs into issues with cached sites in the browser and dns entries locally cached.

Overall: Geart WEB filtering

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We have had good experiences with SpamTitan

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like that all of the filtering options happen in the cloud ,, and they don't consume our bandwidth.

Flexible Great Support

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Accurate Excelent Performance Easy To Deploy AD Integration Lower Cost for Hardware Installation Support 24x7

Cons: It is not have a lot of Adverstisment . Need to reinforce WEB Campaign and Support Billingual Clientes Spanish English and Viceversa

Overall: Control Granular Internet Resources