--- title: "InfiPlex Order Management System (OMS) Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about InfiPlex Order Management System (OMS) Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/170579/InfiPlex-OMS/" page_type: "product" language: "en" --- # InfiPlex Order Management System (OMS) Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) InfiPlex Order Management System (OMS) ## What is InfiPlex Order Management System (OMS)? InfiPlex Inventory & Order Management System (OMS) is a complete solution that helps simplify and optimize your eCommerce sales channels. InfiPlex OMS manages all of your orders, inventory, pricing, and fulfillment across all selling channels. Ship from within InfiPlex or connect with your 3PL warehouses to automate your shipping process. Our NetSuite integration allows full order management with all of your 3PL warehouses. Visit InfiPlex.com to view our full list of 60+ connections. ## What is InfiPlex Order Management System (OMS) used for? [Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199.99 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InfiPlex Order Management System (OMS)?[Manage this product listing](https://www.g2.com/products/infiplex-infiplex-oms/claim_requests/new?auto=true) ## InfiPlex Order Management System (OMS) Overview Updated August 2026 AI summary InfiPlex Order Management System (OMS) offers cloud-based tools for businesses of all sizes to coordinate and track orders, inventory, and fulfillment across multiple locations and channels. Its features include real-time data, warehouse and shipping management, returns handling, and analytics, with options for API integration, forecasting, and special order management to support complex or multi-channel operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InfiPlex Order Management System (OMS) 4.5 (13) VS. [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $199.99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (13) Ease Of Use 4.2 (1,127) Value For Money 4.7 (13) Value For Money 4.1 (888) Customer Service 4.7 (13) Customer Service 4.3 (1,056) ## InfiPlex Order Management System (OMS) alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Unicommerce](https://www.capterra.com/p/136123/Unicommerce/) [4.3 (120)](https://www.capterra.com/p/136123/Unicommerce/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136123/Unicommerce/) Highest Rated [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) [4.3 (739)](https://www.capterra.com/p/133038/Cin7-Core/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133038/Cin7-Core/) [View all alternatives](https://www.capterra.com/p/170579/InfiPlex-OMS/alternatives/) ## FAQs about InfiPlex Order Management System (OMS) Overview ### Which roles and teams benefit most from InfiPlex Order Management System (OMS)? InfiPlex Order Management System (OMS) is most used by business owners, C-suite leaders, and operations teams that need tighter control over order processing and fulfillment. EDI coordinators use it to manage trading partner transactions, while sales, marketplace, and marketing leaders rely on it for inventory visibility, order accuracy, and smoother customer delivery workflows. Answer based on 13 reviews Overview ### What company size and specific industries is InfiPlex Order Management System (OMS) built for? InfiPlex Order Management System (OMS) is designed for new sellers and enterprise businesses that sell through marketplaces. It suits companies of varying sizes that need a single order management system and custom programming, with support focused on U.S.-based operations and marketplace commerce. Features and Usability ### What are the key features of InfiPlex Order Management System (OMS)? InfiPlex Order Management System (OMS) offers order management and order entry, plus order fulfillment, order tracking, and returns management. It also includes inventory management, inventory control, and inventory tracking, along with catalog management, multi-channel management, shipping management, warehouse management, real-time reporting, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? InfiPlex Order Management System (OMS) starts at $199.99/month with the Basic Starter plan, which includes 250 orders and up to 500 SKUs. Basic Pro is $399.99/month, Growth Starter is $499.99/month, and Growth Pro is $999.99/month. Extra monthly orders are billed per plan, and no free trial is listed. Integrations ### Which third-party tools and platforms does InfiPlex Order Management System (OMS) integrate with? InfiPlex Order Management System (OMS) integrates with Adobe Commerce, BigCommerce, Shopify, WooCommerce, NetSuite, Rithum, ShipStation, and Stamps.com for eCommerce, ERP, marketplace, and shipping workflows. These catalog integrations connect the OMS to major storefront, order, and fulfillment platforms. Getting Started and Support ### What training and onboarding options does InfiPlex Order Management System (OMS) offer? InfiPlex Order Management System (OMS) provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and step-by-step guidance. Getting Started and Support ### What customer support options does InfiPlex Order Management System (OMS) offer? InfiPlex Order Management System (OMS) provides email/help desk, a knowledge base, phone support, and chat. No reviewer feedback about support quality is available, so user experience with response times, helpfulness, or common frustrations cannot be assessed from the catalog data. ## Features AI summary Based on 3,064 Order Management reviews Not all Order Management software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) InfiPlex Order Management System (OMS) supports **Order Fulfillment** and **Inventory Management**, giving teams the tools to process orders accurately and keep stock levels visible across operations. However, it does not include **Purchase Order Management**. Instead, it offers **Order Entry** (**50%**) and **Shipping Labels** (**56%**), which can help businesses capture incoming orders efficiently and prepare shipments faster, allowing teams to maintain order flow and improve delivery readiness. Order Fulfillment 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Inventory Management 4.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Entry 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Order Management 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Order Tracking 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process eCommerce Management 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products InfiPlex Order Management System (OMS) 26 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Data Import/Export: Import and export data to and from software applications - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Forecasting: Form predictions based on past and present data/trends - Inventory Management: Track and manage inventory levels to maintain proper supply - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Special Order Management: Manage special order requested by a customer - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.5 (13) 4.5 Based on 13 reviews ## Pricing Value for money 4.7 (13) [View pricing plan details](https://www.capterra.com/p/170579/InfiPlex-OMS/pricing/) Basic Starter $199.99 Flat Rate,Per Month It includes: - Includes 250 Orders - Monthly Orders over 250 are $0.25 each - Manage shipping and inventory across marketplaces - Up-to 500 SKUs Basic Pro $399.99 Flat Rate,Per Month It includes: - Includes 2,500 Orders - Monthly Orders over 2,500 are $0.15 each - Manage shipping and inventory across marketplaces - Up-to 5,000 SKUs Growth Starter $499.99 Flat Rate,Per Month It includes: - Includes 1,000 monthly Orders - Monthly Orders over 1,000 are $0.10 each - Manage shipping and inventory across marketplaces - EDI Available - Up-to 5,000 SKUs - Add new integrations Growth Pro $999.99 Flat Rate,Per Month It includes: - Includes 10,000 monthly Orders - Monthly Orders over 1,000 are $0.05 each - Manage shipping and inventory across marketplaces - EDI Available - Up-to 20,000 SKUs - Add new integrations Value for money 4.7 (13) 4.7 Based on 13 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (13) 4.7 Based on 13 reviews ## User reviews Overall rating 4.5 Based on 13 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent JJ Jared J. Owner Retail ### "Infiplex is great value and excellent OMS software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2023 Infiplex is very efficient and does the work of a work staff of ten employees on a daily basis. Pros Very easy to use and integrates well with all of our marketplaces. Cons We don't have any dislikes at this time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TP Tom P. President Wireless ### "Outstanding Multi-Platform Order Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2023 Excellent. Highly recommend it. \[sensitive content hidden\] and his team are very helpful and responsive to questions. Software is very cost effective when compared to competitors. Pros Very easy to use and setup. User interface is straightforward. They provide great features that competitors don't have like "SKU Groups" that is very helpful for Walmart. Very responsive to support questions. Offer cost effective customization programs and integrations. Cons Nothing. Love everything about it. They are even adding new marketplaces all the time. Reasons for choosing InfiPlex Order Management System (OMS) Price and ease of use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SF Stephanie F. Owner Warehousing ### "Affordable Great Program with Solid Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2023 Customer service has been great and we like the fact that customization is available with good response time. Pros Integration was easy and great customer support. Cons Sometimes too many clicks to get to where we want to go. Also, we'd like to see a warehouse management module with estimating and invoicing features added. Reasons for choosing InfiPlex Order Management System (OMS) It easily connects to all marketplaces, customization options were available, and had direct communication with the designer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG Jennifer G. EDI Coordinator Mechanical or Industrial Engineering ### "Fantastic OMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2022 InfiPlex has helped us to automate our order entry processes, invoicing, inventory management, order confirmations to Amazon, and more. Pros The ease of use is great and there is so much versatility the software provides. It offers us many business solutions. Cons I cannot think of a feature that I dislike about this software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DO Dogan O. CFO Furniture ### "Decent Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2022 Pros It is easy to use. Very simple. Integration works well and to setup an integration with major marketplaces are easy. Cons You can get basic reports but the SKU base and marketplace based reporting needs to be extended. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JJ Jin J. EDI Coordinator Mechanical or Industrial Engineering ### "Infiplex is a great source for API business needs, while still being affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2021 It has always been a pleasure when working with the Infiplex team! If it's in their defined customer line-up, it is a very quick turnover, but they are always willing to start-up a fresh new vendor when applicable. Pros Infiplex is versatile, and the developers allow themselves to be flexible for the needs of the customer. There really isn't anything that it is unable to do. Whether it is B2B transactions or inventory, or documents to be sent to your 3PL, they can do it. The developers working with you every step of the way, as efficiently as possible, is my number one takeaway by working with Infiplex! Cons When other businesses refuse to utilize API because of them scared of change. This is a much more effective, and reliable, source of document transitioning compared to a lot of other options out there. Namely archaic EDI (though Infiplex is open to sending these documents). Switched from [SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/) EDI is archaic and limited. API opens whole opportunities that one may take advantage from. Plus the pricing structure from month-to-month, document-to-document, is ridiculous. Many EDI providers sit upon their laurels, and aren't suitable to evolve into something more. Alternatives considered [Celigo Integrator.io](https://www.capterra.com/p/157596/Celigo/) [Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/) [Acenda](https://www.capterra.com/p/162253/Acenda/) Reasons for choosing InfiPlex Order Management System (OMS) Cabilities and pricing. Infiplex far exceeded the competition, and made it a no brainer to use them. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC April C. VP of Sales and Operations Retail ### "Awesome OMS, smooth integration, and great support service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2020 Infiplex has really helped us with getting all orders out by their expected ship dates. Shipping & Receiving is a breeze. Pros This software has made our shipping/receiving process seamless. All channels integrate flawlessly. Any issues or questions are resolved promptly. Does exactly what we wanted and much more. We look forward to growing our company with Infiplex. Cons No cons currently! We are patiently waiting the WMS as we have big expectations for this since the OMS has been such a sucess. Switched from [Jazva](https://www.capterra.com/p/150790/Jazva/) Jazva couldn't grow with us. We had to manually import orders and manually update inventory. There software wasn't custom to our needs and their support/customer service was very subpar. Reasons for choosing InfiPlex Order Management System (OMS) Customization and support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC Shannon C. COO Retail ### "Infiplex Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2020 Any questions and/or issues we have ever had have been addressed in a very timely manner. I have a lot of experience with different software companies, and Infiplex has greatly exceeded my expectations so far. I look forward to using and growing with this software for a long time. Pros The one on one support and the software's abilities Cons Warehouse management abilities but this is coming soon! Switched from [Jazva](https://www.capterra.com/p/150790/Jazva/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DK Dawn K. CEO Consumer Goods ### "Great product at a reasonable price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2020 Pros Very happy with Infiplex. Saves a lot of office hours. There is some flexibility in the product. When we run into something that may need to be added or changed, Infiplex is responsive, thoughtful and creative in their approach. Cons There is no customer service line. Takes about 24 hours for a response. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RG Rijo G. CEO Computer Software ### "Do not support latest magento" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 9, 2019 Pros have some form of support, but only throgh email not through phone Cons This system do not support latest Magento and wasting your time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2020 Hi Rijo, as we discussed via email AND on the phone, the feature you are wanting to integrate with in Magento 2 is new and not fully implemented in Magento. Per their own documentation, Magento should be placing a hold on inventory for orders coming through to their system, but they don't with the direct order create API call. It is a new feature and we cannot control how well it works on the Magento 2 side. Magento will need to address that bug in their software and fix the issue. Users who read this, hopefully you understand that we cannot fix issues with other platforms and I am sorry that Rijo felt it necessary to give such a bad review for a bug that is a Magento 2 issue. [View all Reviews](https://www.capterra.com/p/170579/InfiPlex-OMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.