# InfiPlex Order Management System (OMS) Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about InfiPlex Order Management System (OMS) Software - reviews, pricing plans, popular comparisons to other Order Management products and more.

Source: https://www.capterra.com/p/170579/InfiPlex-OMS

---

# 

 InfiPlex Order Management System (OMS) Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

InfiPlex Order Management System (OMS)

## What is InfiPlex Order Management System (OMS)?

InfiPlex Inventory & Order Management System (OMS) is a complete solution that helps simplify and optimize your eCommerce sales channels. InfiPlex OMS manages all of your orders, inventory, pricing, and fulfillment across all selling channels. Ship from within InfiPlex or connect with your 3PL warehouses to automate your shipping process. Our NetSuite integration allows full order management with all of your 3PL warehouses. Visit InfiPlex.com to view our full list of 60+ connections.

## What is InfiPlex Order Management System (OMS) used for?

[Order Management](https://www.capterra.com/order-management-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$199.99

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for InfiPlex Order Management System (OMS)?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://infiplex.com&name=InfiPlex Order Management System \(OMS\))

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### InfiPlex Order Management System (OMS)

4.5 (13)

VS.

[4.2 (1,305)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$199.99

Flat Rate, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (13)

Ease Of Use

4.0 (1,293)

Value For Money

4.7 (13)

Value For Money

4.1 (1,169)

Customer Service

4.7 (13)

Customer Service

3.9 (1,158)

## InfiPlex Order Management System (OMS) alternatives

[4.2 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (167)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/170579/InfiPlex-OMS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

4.5 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Order Fulfillment

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Manage the process of receiving, preparing, and delivering orders for goods/products

Order Tracking

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

eCommerce Management

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Reporting/Analytics

3.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Shipping Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

InfiPlex Order Management System (OMS) 19 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Form predictions based on past and present data/trends

Track and manage inventory levels to maintain proper supply

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Manage the process of receiving, preparing, and delivering orders for goods/products

Track orders throughout the fulfillment process

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Search and filter data across systems to locate required information by entering keywords or certain criteria

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Manage special order requested by a customer

Set up connections to third-party platforms to improve business processes

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

4.5 (13)

4.5

Based on 13 reviews

## Pricing

Value for money

4.7 (13)

[View pricing plan details](https://www.capterra.com/p/170579/InfiPlex-OMS/pricing/)

Basic Starter

$199.99

Flat Rate,Per Month

It includes:

-   Includes 250 Orders
-   Monthly Orders over 250 are $0.25 each
-   Manage shipping and inventory across marketplaces
-   Up-to 500 SKUs

Basic Pro

$399.99

Flat Rate,Per Month

It includes:

-   Includes 2,500 Orders
-   Monthly Orders over 2,500 are $0.15 each
-   Manage shipping and inventory across marketplaces
-   Up-to 5,000 SKUs

Growth Starter

$499.99

Flat Rate,Per Month

It includes:

-   Includes 1,000 monthly Orders
-   Monthly Orders over 1,000 are $0.10 each
-   Manage shipping and inventory across marketplaces
-   EDI Available
-   Up-to 5,000 SKUs
-   Add new integrations

Growth Pro

$999.99

Flat Rate,Per Month

It includes:

-   Includes 10,000 monthly Orders
-   Monthly Orders over 1,000 are $0.05 each
-   Manage shipping and inventory across marketplaces
-   EDI Available
-   Up-to 20,000 SKUs
-   Add new integrations

Value for money

4.7 (13)

4.7

Based on 13 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (13)

4.7

Based on 13 reviews

## User reviews

Overall rating

4.5

Based on 13 reviews

Filter by rating

5(10)

4(2)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

JJ

Jared J.

Owner

Retail

### "Infiplex is great value and excellent OMS software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2023

Infiplex is very efficient and does the work of a work staff of ten employees on a daily basis.

Pros

Very easy to use and integrates well with all of our marketplaces.

Cons

We don't have any dislikes at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TP

Tom P.

President

Wireless

### "Outstanding Multi-Platform Order Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2023

Excellent. Highly recommend it. \[sensitive content hidden\] and his team are very helpful and responsive to questions. Software is very cost effective when compared to competitors.

Pros

Very easy to use and setup. User interface is straightforward. They provide great features that competitors don't have like "SKU Groups" that is very helpful for Walmart. Very responsive to support questions. Offer cost effective customization programs and integrations.

Cons

Nothing. Love everything about it. They are even adding new marketplaces all the time.

Reasons for choosing InfiPlex Order Management System (OMS)

Price and ease of use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Stephanie F.

Owner

Warehousing

### "Affordable Great Program with Solid Customer Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 26, 2023

Customer service has been great and we like the fact that customization is available with good response time.

Pros

Integration was easy and great customer support.

Cons

Sometimes too many clicks to get to where we want to go. Also, we'd like to see a warehouse management module with estimating and invoicing features added.

Reasons for choosing InfiPlex Order Management System (OMS)

It easily connects to all marketplaces, customization options were available, and had direct communication with the designer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Jennifer G.

EDI Coordinator

Mechanical or Industrial Engineering

### "Fantastic OMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2022

InfiPlex has helped us to automate our order entry processes, invoicing, inventory management, order confirmations to Amazon, and more.

Pros

The ease of use is great and there is so much versatility the software provides. It offers us many business solutions.

Cons

I cannot think of a feature that I dislike about this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DO

Dogan O.

CFO

Furniture

### "Decent Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2022

Pros

It is easy to use. Very simple. Integration works well and to setup an integration with major marketplaces are easy.

Cons

You can get basic reports but the SKU base and marketplace based reporting needs to be extended.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jin J.

EDI Coordinator

Mechanical or Industrial Engineering

### "Infiplex is a great source for API business needs, while still being affordable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2021

It has always been a pleasure when working with the Infiplex team! If it's in their defined customer line-up, it is a very quick turnover, but they are always willing to start-up a fresh new vendor when applicable.

Pros

Infiplex is versatile, and the developers allow themselves to be flexible for the needs of the customer. There really isn't anything that it is unable to do. Whether it is B2B transactions or inventory, or documents to be sent to your 3PL, they can do it. The developers working with you every step of the way, as efficiently as possible, is my number one takeaway by working with Infiplex!

Cons

When other businesses refuse to utilize API because of them scared of change. This is a much more effective, and reliable, source of document transitioning compared to a lot of other options out there. Namely archaic EDI (though Infiplex is open to sending these documents).

Switched from

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

EDI is archaic and limited. API opens whole opportunities that one may take advantage from. Plus the pricing structure from month-to-month, document-to-document, is ridiculous. Many EDI providers sit upon their laurels, and aren't suitable to evolve into something more.

Alternatives considered

[Celigo Integrator.io](https://www.capterra.com/p/157596/Celigo/)

[Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/)

[Acenda](https://www.capterra.com/p/162253/Acenda/)

Reasons for choosing InfiPlex Order Management System (OMS)

Cabilities and pricing. Infiplex far exceeded the competition, and made it a no brainer to use them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

April C.

VP of Sales and Operations

Retail

### "Awesome OMS, smooth integration, and great support service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2020

Infiplex has really helped us with getting all orders out by their expected ship dates. Shipping & Receiving is a breeze.

Pros

This software has made our shipping/receiving process seamless. All channels integrate flawlessly. Any issues or questions are resolved promptly. Does exactly what we wanted and much more. We look forward to growing our company with Infiplex.

Cons

No cons currently! We are patiently waiting the WMS as we have big expectations for this since the OMS has been such a sucess.

Switched from

[Jazva](https://www.capterra.com/p/150790/Jazva/)

Jazva couldn't grow with us. We had to manually import orders and manually update inventory. There software wasn't custom to our needs and their support/customer service was very subpar.

Reasons for choosing InfiPlex Order Management System (OMS)

Customization and support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Shannon C.

COO

Retail

### "Infiplex Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2020

Any questions and/or issues we have ever had have been addressed in a very timely manner. I have a lot of experience with different software companies, and Infiplex has greatly exceeded my expectations so far. I look forward to using and growing with this software for a long time.

Pros

The one on one support and the software's abilities

Cons

Warehouse management abilities but this is coming soon!

Switched from

[Jazva](https://www.capterra.com/p/150790/Jazva/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DK

Dawn K.

CEO

Consumer Goods

### "Great product at a reasonable price"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2020

Pros

Very happy with Infiplex. Saves a lot of office hours. There is some flexibility in the product. When we run into something that may need to be added or changed, Infiplex is responsive, thoughtful and creative in their approach.

Cons

There is no customer service line. Takes about 24 hours for a response.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Rijo G.

CEO

Computer Software

### "Do not support latest magento"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 9, 2019

Pros

have some form of support, but only throgh email not through phone

Cons

This system do not support latest Magento and wasting your time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 17, 2020

Hi Rijo, as we discussed via email AND on the phone, the feature you are wanting to integrate with in Magento 2 is new and not fully implemented in Magento. Per their own documentation, Magento should be placing a hold on inventory for orders coming through to their system, but they don't with the direct order create API call. It is a new feature and we cannot control how well it works on the Magento 2 side. Magento will need to address that bug in their software and fix the issue. Users who read this, hopefully you understand that we cannot fix issues with other platforms and I am sorry that Rijo felt it necessary to give such a bad review for a bug that is a Magento 2 issue.

[View all Reviews](https://www.capterra.com/p/170579/InfiPlex-OMS/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)