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InfiPlex Inventory & Order Management System (OMS) is a complete solution that helps simplify and optimize your eCommerce sales channels. InfiPlex OMS manages all of your orders, inventory, pricing, and fulfillment across all selling channels. Ship from within InfiPlex or connect with your 3PL warehouses to automate your shipping process. Our NetSuite integration allows full order management with all of your 3PL warehouses. Visit InfiPlex.com to view our full list of 60+ connections.
Provider
InfiPlex
Located In
United States
Foundation
2015
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Webinars, Documentation
Support
Knowledge Base, Chat, Email/Help Desk, Phone Support
From new seller to Enterprise, connect to any marketplace and manage all orders in one system. We are US based with US support. We offer custom programming to meet your requirements.
Content Source: InfiPlex Order Management System (OMS)
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InfiPlex Order Management System (OMS) Reviews
Pros
Customer service has been great and we like the fact that customization is available with good response time.
There is some flexibility in the product. When we run into something that may need to be added or changed, Infiplex is responsive, thoughtful and creative in their approach.
I have searched everywhere and I promise that this is true. It supports popular marketplaces, such as etsy, ebay, amazon, groupon, walmart, jet, tanga and a ton more.
Simplicity, Ease of use, Ease of working with company for custom solutions, Fast response time to questions. The only Walmart DSV solution with API available, Very cost effective solution.
Cons
I cannot think of a feature that I dislike about this software.
There is no customer service line. Takes about 24 hours for a response.
This system do not support latest Magento and wasting your time.
Cannot create listings for eBay (but they are woking on it), Cannot yet create listings for Walmart (but they are working on it).
"Infiplex is great value and excellent OMS software"
Overall: Infiplex is very efficient and does the work of a work staff of ten employees on a daily basis.
Pros: Very easy to use and integrates well with all of our marketplaces.
Cons: We don't have any dislikes at this time.
"Infiplex is a great source for API business needs, while still being affordable"
Overall: It has always been a pleasure when working with the Infiplex team! If it's in their defined customer line-up, it is a very quick turnover, but they are always willing to start-up a fresh new vendor when applicable.
Pros: Infiplex is versatile, and the developers allow themselves to be flexible for the needs of the customer. There really isn't anything that it is unable to do. Whether it is B2B transactions or inventory, or documents to be sent to your 3PL, they can do it. The developers working with you every step of the way, as efficiently as possible, is my number one takeaway by working with Infiplex!
Cons: When other businesses refuse to utilize API because of them scared of change. This is a much more effective, and reliable, source of document transitioning compared to a lot of other options out there. Namely archaic EDI (though Infiplex is open to sending these documents).
"Do not support latest magento"
Pros: have some form of support, but only throgh email not through phone
Cons: This system do not support latest Magento and wasting your time
Vendor Response
"Awesome OMS, smooth integration, and great support service!"
Overall: Infiplex has really helped us with getting all orders out by their expected ship dates. Shipping & Receiving is a breeze.
Pros: This software has made our shipping/receiving process seamless. All channels integrate flawlessly. Any issues or questions are resolved promptly. Does exactly what we wanted and much more. We look forward to growing our company with Infiplex.
Cons: No cons currently! We are patiently waiting the WMS as we have big expectations for this since the OMS has been such a sucess.
"Outstanding Multi-Platform Order Management System"
Overall: Excellent. Highly recommend it. [sensitive content hidden] and his team are very helpful and responsive to questions. Software is very cost effective when compared to competitors.
Pros: Very easy to use and setup. User interface is straightforward. They provide great features that competitors don't have like "SKU Groups" that is very helpful for Walmart. Very responsive to support questions. Offer cost effective customization programs and integrations.
Cons: Nothing. Love everything about it. They are even adding new marketplaces all the time.
